2025 CHEVROLET EQUINOX Complaints

Odometer Fraud. The contact purchased a 2025 Chevrolet Equinox. The contact stated that the vehicle was purchased at 66 miles. The contact stated that while driving the vehicle and approaching 100 miles; the odometer rolled over to 1,000 miles. The vehicle was taken back to the dealer where the vehicle was inspected and the contact was informed that based on the oil life, the vehicle had been driven over 1,000 miles. The vehicle was taken to several other dealers who came to the same conclusion. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 66; it was later discovered that the mileage was over 1,000.

The contact owns a 2025 Chevrolet Equinox. The contact stated that while depressing the brake pedal, the engine revved to a higher RPM unexpectedly. The contact stated that the failure had occurred on several occasions, and the brake pedal needed to be depressed very hard while attempting to stop the vehicle. The contact stated the vehicle had started independently two to four times in a row. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 14,417.

The contact owns a 2025 Chevrolet Equinox. The contact stated that while driving approximately 35 MPH, the vehicle independently activated the brakes. The contact stated that the vehicle stopped unintendedly. There was no warning light illuminated. The vehicle was taken to a local dealer. The dealer was unable to detect any fault codes and was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure was intermittent and had first occurred in a parking lot while driving at approximately 10 MPH during the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 11,000.

2025 Chevy Equinox - beginning of July, i got back to my car at the airport and it would not turn on. nothing happened and i had to call onstar with my cell phone. a tow truck was sent and my 2025 Equinox (which i bought end of Oct 2024) with only 8000 miles, was towed to Chevy dealership. the next day the dealership said it was a faulty battery and they replaced it. i went to pick up my car and then a couple weeks later i tried to autostart my car and it did not respond. I called Onstar from my phone to talk with them and then they asked me to go to my car and push the button. it was green however it was not responding. i was told to take it into the dealership and tell them i am having an onstar issue and it wasn't responding. I took my car 3 weeks ago (Aug 11th) sat for 4 hours waiting on my car only to be told that they were not able to fix it. that my entire onstar system needs to be replaced. they said they ordered it but that it was back ordered and do not know when it will be in. and to call in 2 weeks to see if there were any changes. i called 3 weeks later and still they had nothing new to tell me except that they don't know anything. from reading online i see that this onstar module issue had contributed to other issues with the car. i knew that there was an issue that triggered the battery to completely die. and with all the other people that have said they have had issues , it is very apparent that this caused my battery to die. Now i am still paying for onstar but not able to use it. i am obviously paying my payment on my car without being able to use all functions of the car. I am at a total loss on what to do next.

The contact owns a 2025 Chevrolet Equinox. The contact stated that after starting the vehicle, the check engine warning light illuminated. In addition, while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

Can't see out of the front windshield due to extreme glare from the dash design.

When you hit the brakes on hurry car don’t stop it rolls and take longer to engage. Was involved on a rear end accident because of saw the car in front stop press the brake and suv just slow down but keep rolling forward.

Phantom braking at speed: I have experienced more than one alarming instances of "phantom braking at speed" where the vehicle unexpectedly brakes, all wheels locked, and violently skids on the pavement. This is a very alarming occurrence to driver and passengers as well as to drivers of other nearby vehicles. Specifically, this first occurred without warning on [XXX] on [XXX], traveling at 30 mph. The wheels then unlocked spontaneously after 2 to 4 seconds. This is potentially a significant and intolerable life-safety issue. When a car suddenly and unexpectedly slams on its brakes, it can create a dangerous situation for both the driver and passengers and others on the road. This could lead to a rear-end collision if the driver behind my Equinox vehicle does not have enough time to react; this may also result in Driver panic and overcorrection: The startling nature of the Phantom Braking can cause the driver to potentially swerve into another lane or oncoming traffic. The Phantom Braking again occurred on the afternoon of [XXX] on [XXX] in SLO while driving at 40 mph past [XXX]. Loss of confidence: Repeated incidents of phantom braking have eroded this driver's trust in the vehicle's safety features, which could lead to ignoring legitimate warnings in the future. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

they have the gear shift stick near the wheel like older models. you have to brake to move the gear shift and push a button in on the gear shift to park. However, when driving you can move the gear shift, which I have done accidentally. The gear shift does not lock while driving. Twice the gear switched to L2, which I do not know what that is but it causes my engine to over work. This is dangerous especially trying to switch the gear back to D when at a speed of over 50mph.

Bought vehicle in October 2024. About 5 hours after we purchased vehicle the check engine light came on, dealership did reset and everything checked out to be safe and sent us on our way. Fast forward to January (do not remember date) check engine light came on again, this time took it to auto zone to hook the car up to the scanner, it did give an error code of P04FB which is a crankcase ventilation sensor. From auto zone we did take it back to the dealership and the had the same code as auto zone. Dealer ship did reset and acknowledged that Chevy was “working on it” but no fix is available. Everything seemed to be ok until 6/5/2025 and the another time in June when the check engine light came back on and again the dealership reset it. Since June we have had the vehicle into the dealership once a month, July (not sure of date) and 3 times in August 8/26 8/27 & 8/29. The check engine light came back on and now we have to take it back to the dealership 9/2/2025. This is super frustrating and an inconvenience to have to take a brand new vehicle to the dealership every day. We have had the vehicle into the dealership a total of 8 times so far with a 9th visit on 9/2/2025 for the SAME issue when will chevy get this figured out?