2012 CHEVROLET EQUINOX Complaints

I WAS DRIVING WITH MY FAMILY IN THE CAR FOR A WEEKEND GETAWAY. WE WERE ON A THREE LANE HIGHWAY IN SLOW MOVING TRAFFIC DURING A RAINSTORM WHEN MY FRONT WINDSHIELD WIPERS SEIZED STICKING IN THEIR VERTICAL POSITION. I HAD TO CROSS OVER TWO LANES OF HIGHWAY IN THE MIDDLE OF TRAFFIC WITH ZERO VISIBILITY TO GET TO SAFETY ON THE SIDE OF THE HIGHWAY. THE WIPER MOTOR CONTINUED TO RUN BUT THE WIPERS DIDN'T MOVE. THE DEALERSHIPS ASSESSMENT RESULTS WERE THAT THE MOTOR OF THE WINDSHIELD WIPERS WENT BAD BUT THEY COULD NOT OFFER ME ANY EXPLANATION AS TO WHY OR IF IT WAS NORMAL. VERY DANGEROUS FOR ME AND MY FAMILY.

IN MAY 2019 WAS DRIVING HOME AND IT WAS RAINING AND I HAD MY WIPERS ON AND THEY JUST STOPPED FOR NO REASON. I TURNED THEM ON AND OFF A COUPLE OF TIMES AND IT DIDN'T HELP. THANK GOODNESS I WAS NEAR HOME AND DIDN'T WRECK DUE TO THE RAIN AND NO WIPERS. I FIGURED IT WAS A FUSE AND WENT TO AUTO ZONE LATER FOR THEM TO CHECK IT. THEY CHECKED THE FUSES AND SAID THEY WERE GOOD THAT PROBABLY SOMETHING HAD HAPPENED TO THE WIPERS TRANSMISSION. I HAD NEVER HEARD OF THIS AND CHECKED ONLINE THAT IT HAS BEEN A RECALL IN CANADA BUT THEY DIDN'T DO A RECALL IN US. WHY I AM NOT SURE. I TOOK MY CAR TO LAWSON CHEVROLET IN GREENEVILLE TN TO HAVE IT REPAIRED AND THEY TOLD ME THE TRANSMISSION HAD QUIT WORKING ON THE WIPERS AND IT COST NEAR $400.00 TO HAVE THIS FIXED. I FEEL THIS IS A VERY DANGEROUS COMPONENT TO QUIT WORKING BECAUSE YOU WOULD NOT HAVE YOUR WIPERS ON IF IT WASN'T RAINING AN IT DOES COME DOWN POURS WHERE YOU BARELY HAVE VISIBILITY WITH YOUR WIPERS ON. I WOULD LIKE A RECALL TO BE DONE ON THIS AND TO GET MY $400.00 BACK.

VEHICLE WILL STOP WHILE DRIVING, SITTING AT LIGHT, AND DRIVEWAY.. I HAVE TO CONTINUE PUTTING OIL IN EVERY OTHER DAY. POWER STEERING LIGHT CAME ON, UNABLE TO START MY VEHICLE OR ROLL WINDOWS UP. DOESN'T WANT TO START NOW.

DRIVING ON AN INTERSTATE, POSTED SPEED LIMIT IS 70 MPH, HEAVY RAIN AND HAIL STARTED, VISIBILITY BECOME DRAMATICALLY REDUCED, AS DID THE SPEED OF TRAFFIC. SPEED WAS REDUCED TO AROUND 10 MPH WHEN THE WIPERS COMPLETELY STOPPED! WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WITHOUT INCIDENT THANKS TO THE LOW SPEED. HOWEVER, HAD THIS HAPPENED AT 70 MPH, WOULDN'T HAVE BEEN ABLE TO SEE THE CAR IN FRONT OF US, COULD HAVE BEEN A SERIOUS CONDITION.

CHEVROLET HAS SINCE FIXED THE ISSUE ON MY VEHICLE HOWEVER I TRULY FEEL THE ISSUE I HAD SHOULD HAVE A RECALL BECAUSE IT IS A SAFETY CONCERN & WOULD CERTAINLY HATE THIS TO HAPPEN TO ANYONE ELSE. THIS INCIDENT HAPPENED IN DEC. 2015 & IT OCCURRED A COUPLE OF TIMES. I CONTACTED OUR NEAREST CHEVROLET DELEARSHIP A FEW TIMES AND THEY NEVER FOUND ANY ISSUES. I THEN SUBMITTED A BETTER BUSINESS BUREAU COMPLAINT BECAUSE I WAS VERY CONCERNED FOR THE SAFETY OF MYSELF & MY FAMILY. I EMAILED GM DIRECTLY ON 12/23/15. GM THEN GOT INVOLVED AND SENT A GM PROFESSIONAL TECHNICIAN TO INVESTIGATE OUR VEHICLE. THE GM TECHNICIAN THEN CONCLUDED THAT THERE WAS AN ISSUE WITH OUR VEHICLE AND REPLACED SOME PARTS. SINCE THEN WE NO LONGER HAD THAT ISSUE. ONCE WE WERE ON A RED LIGHT OUR VEHICLE IMMEDIATELY SHUT OFF. WE HAD TO TURN OUR KEY TO REMOVE IT, PUT IT BACK IN. NOW I DON'T REMEMBER IF WE PUT THE GEAR ON PARK DURING THIS TIME. BUT ONCE WE PUT THE KEY BACK IN, OUR VEHICLE THEN STARTED BACK UP. I CONTACTED COLONIAL CHEVROLET, THEY COULD NOT FIND ANYTHING WRONG WITH IT. LEFT & HOPING IT WAS NOT GOING TO HAPPEN AGAIN. SECOND TIME WE PUT THE VEHICLE ON REAR, THE VEHICLE IMMEDIATELY SHUT OFF. WE THEN DID THE SAME THING BY TURNING THE KEY TO REMOVE IT AND THEN PUTTING IT BACK IN. IT THEN STARTED AFTERWARDS. FROM THOSE 2 INCIDENTS THAT IS WHEN I HAD TO SUBMIT A BETTER BUSINESS BUREAU COMPLAINT BECAUSE THIS SAFETY CONCERN. I DRIVE THIS VEHICLE WITH OUR YOUNG CHILDREN IN THIS VEHICLE SO SAFETY IS MY CONCERN. I HOPE THIS HAS NOT HAPPENED TO ANY ONE ELSE BUT I WOULD CERTAINLY LIKE OTHER'S TO BE AWARE OF THIS ISSUE. I AM MORE THAN HAPPY TO FORWARD THE EMAILS I EMAILED GM PRIOR ABOUT THIS RECALL & THE COMPLAINT. UNFORTUNATELY I CAN NOT LOCATE THE PAPERWORK FROM THE DEALERSHIP OF WHAT WAS THE ISSUE AND WHAT PARTS THEY REPLACED BUT I AM VERY SURE GM & THE DEALERSHIP HAS A COPY OF THIS.

DURING 2018 AND EARLIER, MY 2012 EQUINOX WHICH WAS PURCHASED BRAND NEW 07/25/2012 HAS BEEN BURNING/USING WAY MORE OIL THAN NORMAL. THE OIL CHECK LIGHT AND/OR CHECK ENGINE LIGHT DOES NOT COME ON. THERE IS A RATTLING NOISE FROM THE ENGINE, WHICH MY HUSBAND THINKS IT COULD BE THE PISTONS AND/OR VALVES. THERE IS NO LEAKAGE ON THE CARPORT OR SEALS. I HAVE ALWAYS TAKEN MY VEHICLE TO BE SERVICED AT THE BURIEN CHEVROLET DEALERSHIP. I HAVE MENTION NUMEROUS TIMES ABOUT THE OIL SITUATION AND THE SERVICING REP. ALWAYS SAID, JUST MAKE SURE TO MONITOR IT. I HAVE A PROBLEM WITH ALWAYS ADDING MORE THAN THE NORMAL AMOUNT OF OIL AND NOT ACTUALLY FIXING THE INTERNAL RATTLING NOISE (ROOT CAUSE). AFTER RESEARCHING THIS TYPE OF SITUATION FOR MY VEHICLE TYPE, I FOUND IT FALLS EXACTLY IN LINE WITH 'EXCESSIVE ENGINE OIL CONSUMPTION' SITUATION. SAME AUDIBLE RATTLE OR KNOCK FROM THE ENGINE CAN BE HEARD. I HAVE NEVER RECEIVED ANY INFORMATION REGARDING THIS AND HAVE A SCHEDULED DIAGNOSTIC TEST SCHEDULED FOR TOMORROW. I SHOULD DEMAND THE DEALER TO SERVICE PERFORM AN OIL CONSUMPTION TEST FOR FREE AND IF MY VEHICLE DOES NOT PASS, HAVE THE DEALER FIX THE PISTONS AND/OR VALVES BILLED TO GM. MY ASK IS'WOULD NHTSA HAVE ANY DOCUMENTATION AND/OR LINKS TO ASSIST IN FOLLOWING UP?

HAD FUSES CHECKED BECAUSE REAR PASSENGER DOOR LIGHT DON'T WORK WINDOW DON'T GO DOWN MANUEL SHIFT DON'T WORK AND REAR LIFTGATE GOES UP THEN QUARTER WAYS DOWN THEN BACK UP THEN COMES DOWN ON YOU NOW IT GOES UP BY IT'S SELF ALSO IT WON'T LOCK.IT WILL GO UP WHEN IT'S STATIONARY

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE IDLING, THE VEHICLE WOULD SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER WHITE BEAR LAKE CHEVROLET(1801 COUNTY RD. FE, WHITE BEAR LAKE, MN) WHERE IT WAS DIAGNOSED THAT PARTS OF THE ENGINE WERE DAMAGED DUE TO AN OIL CONSUMPTION FAILURE. THE ENGINE ACTUATOR, THE CATALYTIC CONVERTER, THE ENGINE PISTONS AND THE TIMING CHAIN WERE ALL REPLACED AND THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000. *BF CONSUMER STATED PARTS WERE REPLACED TWICE BUT WASN'T FIXED.*JB

WIPES STOPPED WORKING WHEN DRIVING IN THE MIDDLE OF A RAIN STORM. THIS ALMOST CAUSED MULTIPLE ACCIDENTS. THIS WAS ON A CITY STREET IN HEAVIER TRAFFIC WITH MANY STOPS ALONG THE WAY. AFTER DOING A RESEARCH OF THIS PROBLEM, IT APPEARS THIS IS A CONSISTENT PROBLEM WITH CHEVY EQUINOX BUT ONLY THE 2013 HAS BEEN RECALLED IN US. IN CANADA, THEY HAVE ALL BEEN RECALLED. THIS IS A HUGE SAFETY HAZARD THAT IS CLEARLY A MANUFACTURER DEFECT AND SHOULD BE ADDRESSED BY GM. HOWEVER, GM HAS FAILED TO RESPOND TO MULTIPLE INQUIRIES.

WHILE DRIVING IN THE HIGHWAY AT 65 MPH IT BEGAN TO RAIN SO I THREW MY WINDSHIELD WIPERS ON AND THE PIECES OF CHEAP [XXX] WENT FLYING ALL THE WAY TO THE LEFT OFF THE [XXX] WINDSHIELD. I NEARLY CLIPPED ANOTHER CAR IN THE SIDE TRYING TO GET OVER TO THE SHOULDER BECAUSE I WAS IN A PANIC FLURRY DUE TO NOT BEING ABLE TO SEE. ONCE OUT OF IMMEDIATE DANGER I GUIDED THE WIPERS BACK TO THEIR HOME POSITION AND TRIED TURNING THEM ON, NOTHING JUST A LOUD CLICKING NOISE AND NO MOVEMENT. HAD TO WAIT ON SIDE OF HWY UNTIL THE RAIN STOPPED TO DRIVE HOME. NOW I'M WONDERING HOW MUCH CHEVY IS GOING TO CHARGE ME FOR THIS ONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR