2007 CHEVROLET EQUINOX Complaints

ON 05/05/13 MY 7 YEAR OLD DAUGHTER NOTICED THAT THE BACKSEAT FLOORBOARDS WHERE WET. IT'S BEEN RAINING A LOT SO I SHRUGGED IT OFF WITHOUT CHECKING. ON 05/06/13 I NOTICED PUDDLING IN THE FRONT DRIVERS SIDE FLOORBOARD. REMEMBERING WHAT MY 7 YEAR OLD HAD SAID I LOOKED BACK TO FIND STANDING WATER IN THE BACK SEAT FLOOR BOARDS!!! I RESEARCHED ONLINE AND CHECKED THE SPARE TIRE WELL AS RECOMMENDED. IT HAD STANDING WATER! I CALLED THE DEALERSHIPS SERVICE CENTER AND THEY ADVISED ME THAT I WOULD HAVE TO PAY $265 FOR A "WATER LEAK DIAGNOSTIC". THEN I WOULD HAVE TO PAY FOR WHATEVER THE ISSUE IS BECAUSE I AM NOT UNDER WARRANTY. I HAVE 2 CHILDREN AND AM WORRIED ABOUT MOLD. NOT SURE HOW I AM GOING TO FIX THIS WITHOUT BANKRUPTING. I SUCKED IT ALL OUT WITH A WET VAC AND WILL CONTINUE TO WORK ON THE CARPET EVERY DAY. SOMEONE HELP!! *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE PASSENGER FRONT SEAT WARMER FAILED AND BURNED A HOLE THROUGH THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WERE FUEL FUMES INSIDE THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A REPAIR SHOP FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND FOUND A LEAK, AS WELL AS CORROSION ON THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY FOR THE REPAIR IF THE CONTACT HAD A DIAGNOSTIC PERFORMED AT DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE: FUEL PUMP MODULE MAY CRACK), HOWEVER THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGE WAS 27,667. UPDATED 07/23/13*LJ

I NOTICED A GAS SMELL WHEN I GOT OUT OF MY CAR AND WHEN IT IS PARKED IN MY DRIVEWAY. I TOOK IT TO THE DEALERSHIP WHERE I BOUGHT THE CAR AND THEY LOOKED AT IT FOR ME. THEY TOLD ME THE GAS TANK WAS LEAKING A LITTLE BIT FROM THE TOP OF THE TANK. I THEN DID SOME RESEARCH AND FOUND OUT THAT THERE IS A RECALL ON THE FUEL PUMP FOR THE SAME REASON. I LIVE IN KENTUCKY AND THE RECALL IS IN THE WESTERN STATES. WHY IS IT ONLY IN THOSE STATES IT IS A DEFECT IN THE PART ITSELF AND I FEEL AS IF IT SHOULD BE REPLACED JUST THE SAME AS THE OTHERS. ALSO I AM HAVING A PROBLEM WITH THE STABILITRACK IN MY VEHICLE. A WARNING WILL APPEAR ON THE DASH THAT STATES SERVICE STABILITRACK, STABILITRACK OFF, AND THEN IT WILL STATE ENGINE POWER REDUCED AND THE ENGINE WILL REDUCE POWER. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THAT AS WELL. *TR

I STARTED SMELLING GAS WHILE DRIVING AND EVEN WHEN IT WAS PARKED. WHEN I TRIED TO ACCELERATE OR DRIVE UPHILL IT WOULD SPUTTER AND CHOKE LIKE IT WASN'T GETTING ENOUGH GAS.

I BEGAN SMELLING FUMES COMING FROM THE REAR OF THE VEHICLE. IT GO SO BAD, I HAD TO STOP PARKING MY CAR IN MY GARAGE. I TOOK THE VEHICLE TO THE LOCAL CHEVY DEALER, DALE EARNHARDT CHEVROLET ON TENNESSEE STREET IN TALLAHASSEE, FLORIDA, AND THEY CONFIRMED THAT THE FUEL PUMP WAS ON THE RECALL. HOWEVER, I WAS TOLD THAT THE 2007 CHEVY EQUINOX IS LISTED UNDER PHASE 2 OF THE RECALL AND THEY ARE ONLY DEALING WITH THE PHASE 1 VEHICLES. IN ADDITION, GM HAS NOT COME UP WITH THE NEW FUEL PUMPS TO REPLACE THE BAD ONES. THUS, IF I WANT IT FIXED, I WOULD HAVE TO GO TO THE NAPA STORE AND PURCHASE A FUEL PUMP (I BELIEVE THIS WOULD BE A NON-GM PART) AND THEN HAVE THEN INSTALL IT AT A COST OF OVER $1,100.00 TO ME. I THEN CONTACTED THE HOME OFFICE FOR GM AND THE "DISTRICT SPECIALIST", ROD, TOLD ME THAT THE ENGINEERS HAVE DETERMINED THAT DESPITE THE NATIONWIDE RECALL, THAT THE FUEL PUMP WILL NOT BE REPAIRED OR REPLACED. I ADVISE HIM OF ALL THE ON LINE DOCUMENTATION REGARDING THE RECALL AND HE TOLD ME THEY DON'T READ THOSE OR ACKNOWLEDGE THOSE SO I AM OUT OF LUCK. I ASKED FOR THE PHONE NUMBER TO THE HOME OFFICE AND HE SAID NO ONE KNOWS IT AND THAT I COULD JUST CONTACT THEM VIA THEIR P.O. BOX. *TR

DURING THE WINTER I BEGAN TO HEAR WATER MOVING AROUND SOMEWHERE IN MY VEHICLE AS I DROVE AROUND BUT HAD NO IDEA WHERE THIS SOUND WAS COMING FROM. I WAS VACUUMING MY VEHICLE ONE DAY AND THE CARPET WAS COMPLETELY SOAKED. I BEGAN TO RESEARCH ONLINE AND FOUND THAT MANY EQUINOX OWNERS HAD LEAK PROBLEMS AND THEY HAD FOUND WATER HAD ACCUMULATED IN THE SPARE TIRE WELL. I CHECKED THE SPARE TIRE WELL AND SURE ENOUGH APPROXIMATELY 9 INCHES OF WATER HAD ACCUMULATED IN THERE. I CLEARED OUT THAT WATER BUT WATER IS STILL SOMEWHERE IN THE FRONT END OF THE VEHICLE BECAUSE I CAN HEAR IT AS I DRIVE, WATER ALSO LEAKS THROUGH THE OVERHEAD LIGHTING. I CONTACTED GM AND THEY ADVISED I BRING THE VEHICLE TO ONE OF THEIR REPAIR SHOPS FOR ASSESSMENT, THE SHOP STATED THE PROBLEM IS THE SUNROOF MODULE AT A COST $2600. AFTER THIS ASSESSMENT GM NOTIFIED ME THAT THEY ARE UNABLE TO OFFER REPAIR ASSISTANCE BECAUSE THE VEHICLE IS OUT OF WARRANTY, SOMETHING THEY KNEW PRIOR TO REQUESTING I BRING THE VEHICLE TO THE SHOP AND HAVING ME SPEND APPROXIMATELY $200. THIS IS CLEARLY A MANUFACTURING ISSUE WHICH MANY EQUINOX CUSTOMERS HAVE AND GM IS NOT ACCEPTING RESPONSIBILITY FOR. I FIND IT HARD TO BELIEVE THAT THEY ARE ABLE TO GET AWAY WITH THIS. I AM NOW STUCK WITH A VEHICLE THAT HOLDS WATER IN THE BODY, A CARPET WHICH HAS GOTTEN WET AND WILL MORE THAN LIKELY CONTINUE TO GET WET SO IT HAS A CONSTANT ODOR AND A VEHICLE WHICH LEAKS THROUGH THE OVERHEAD LIGHTING, SEEMS VERY UNSAFE. THE WATER TRAPPED IN THE BODY OF THE VEHICLE WILL MORE THAN LIKELY CAUSE THE VEHICLE TO RUST AND PERHAPS EVEN CAUSE MORE SERIOUS PROBLEMS. THIS IS NOT FAIR TO THE CONSUMER, GM SHOULD BE HELD ACCOUNTABLE FOR THE DEFECT IN THIS AND OTHER EQUINOX VEHICLES, TO ISSUE A RECALL FOR THE REPAIR OF THIS DEFECT IS THE LEAST GM CAN DO FOR THEIR CUSTOMERS. *TR

ON THIS DAY APRIL 8, 13 WHILE DRIVING ON THE FREEWAY ALL OF A SUDDEN THE SUNROOF OF MY 2007 EQUINOX LS FLEW OFF. *TR

WE WERE TRAVELING 3-28-2013 AND WERE ABOUT A HUNDRED MILES FROM OUR DESTINATION WHEN THE SERVICE STABILITRAC, SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHT CAME ON. LESS THAN A YEAR PRIOR TO THIS ON 4-19-2012 WE HAD A SIMILAR INCIDENT, WHICH HAPPENED TO BE THE POWER STEERING CONTROL MODULE. WE MADE IT HOME 4-2-2013 AND TOOK IT TO THE SHOP AND FOUND OUT THE EGR VALVE NEED REPLACING. I REPLACE THE EGR VALVE AND CLEARED THE CODES. ALL WAS WELL TILL 4-7-2013 WHEN THE SERVICE STABILITRAC AND SERVICE TRACTION CONTROL LIGHTS CAME ON AGAIN. I HAVE NOT HAD A CHANCE TO LOOK INTO THIS. *TR

AFTER SMELLING A VERY STRONG ODOR OF GAS FOR ABOUT A MONTH, IT BECAME SO STRONG THAT I TOOK THE CAR INTO THE DEALER. THE SERVICE MGR. INFORMED ME THERE WAS A PROBLEM WITH THE FUEL PUMP AND THAT IT WOULD REQUIRE DROPPING THE GAS TANK TO CORRECT THE PROBLEM. SINCE THERE WAS A STRONG CHANCE OF FIRE, I DECIDED TO HAVE THE WORK DONE. IT WAS EXTREMELY EXPENSIVE, $1200, WHICH I HAD TO BORROW IN ORDER TO AFFORD THIS REPAIR. THE SERVICE MGR. EVEN SHOWED ME THE CRACKED PIECE OF PLASTIC FROM INSIDE THE FUEL PUMP. UPON RETURNING HOME THAT EVENING, I WAS SURPRISED TO SEE A NEWS STORY ON TV ABOUT A RECALL MADE BY CHEVROLET FOR THE VERY PROBLEM I HAD JUST HAD. AND THEN THE UNBELIEVABLE NEWS THAT THEY WOULD RECALL ONLY CERTAIN "WARM WEATHER" STATES. I LIVE IN VIRGINIA, WHICH WAS NOT INCLUDED, BUT IT GETS HOT HERE TOO. I AM APPALLED THAT THE RECALL WASN'T SENT TO EVERY OWNER THAT MIGHT BE AFFECTED BY THIS OBVIOUS DEFECT. AND AFTER READING MANY FORUMS ON THE INTERNET, I REALIZE THE PROBLEM IS WIDESPREAD, NOT JUST THE FEW "WARM WEATHER" STATES. I HAVE BEEN A FAN OF CHEVROLET FOR MANY YEARS, BUT MY FAITH IN THEIR COMPANY HAS BEEN SHATTERED. I HAVE REPEATEDLY CALLED THEIR CUSTOMER SERVICE PHONE LINE AND WAS GIVEN AN INCIDENT NUMBER TO REFLECT THAT I HAD CONTACTED THEM. I EVEN WENT TO MY DEALER AND SINCE THEY HAD NOT RECEIVED ANYTHING OTHER THAN A MEMO, THERE WAS NOTHING THEY COULD DO. NOW IT IS APRIL AND STILL NO SIGN OF EVER BEING CONTACTED BY CHEVROLET ABOUT THIS RECALL. I REALLY NEED THAT MONEY BACK AND AM VERY ANGRY WITH THE WHOLE SITUATION!!!!! *TR