2016 CHEVROLET EQUINOX Complaints

I DROVE THE VEHICLE ONTO A 7" RAMP TO CHANGE THE OIL. WHEN I STARTED TO BACK OFF THE RAMPS, THE REAR WINDOW SHATTERED.

THE REAR WINDOW EXPLODED ON ITS OWN INTO THOUSANDS OF TINY PIECES, ALTHOUGH IT REMAINED INTACT UNTIL I OPENED AND CLOSED THE CAR DOORS, THEN IT FELL APART INTO THE BACK END OF VEHICLE. I WAS SITTING STATIONARY IN THE CAR WITH ANOTHER PASSENGER IN AN EMPTY PARKING LOT. ENGINE WAS OFF FOR 5 MINUTES. OUTSIDE AIR TEMP 48, INSIDE 65. NO BULLET HOLE, NO ROCK MARK OR ANY OTHER EXTERNAL CAUSE.

BACKING DOWN A STEEP DRIVEWAY WITH MY FOOT ON THE BRAKE WORKING FINE THE FIRST SEVERAL SECONDS THEN THE BRAKE PEDAL WENT DOWN TO THE FLOOR AND CAR ROLLED ACROSS A BUSY STREET JUMPING THE CURB AND HITTING A TELEPHONE POLE AND FENCE. NO PERSON OR VEHICLE NOR MY VEHICLE WAS HIT FORTUNATELY. A POLICE REPORT WAS FILED. THE RENTAL COMPANY BROUGHT ME A NEWER EQUINOX AND THE DAY AFTER WHILE BACKING OUT OF PARKING SPACE IN HOTEL GARAGE APPLYING BRAKES THE BRAKE WENT TO FLOOR HITTING WALL AS I PUT GEAR TO NEUTRAL AND THEN INTO PARK BUT IT HAD ALREADY HIT THE WALL.

ONSTAR BRACKET DOES NOT STAY TIGHT CAUSING A RATTLING IN FRONT OF VEHICLE, WHEN GAS PEDAL IS PRESSED (VEHICLE MOVING)

THE CAR CONSUMES MASSIVE AMOUNTS OF OIL, LIKE THE PREVIOUS MODEL YEARS. NO WARNING IS GIVEN THAT THE VEHICLE RUNS OUT OF OIL CAUSING DAMAGE TO THE PISTONS, TIMING CHAINS AND ENGINE. GM DROPPED THE POWER TRAIN WARRANTY TO 60 K KNOWING THAT THESE VEHICLES HAVE HAD THIS ISSUES SINCE 2011- TO CURRENT. THE FAILURE HAPPENS AT 58-60 K MILES MAKING IT THE CUSTOMER'S RESPONSIBILITY TO PAY FOR THIS ENORMOUS REPAIR. IN TALKING TO THE DEALERSHIP THEY ARE WELL AWARE OF THIS ISSUE YET NO ONE HAS INFORMED THE OWNERS THAT OIL CONSUMPTION ON A BRAND NEW CAR WOULD NEED TO BE MONITORED OR THAT NO ENGINE LIGHT WOULD BE TRIGGERED. LEAVING THE CUSTOMER WITH A CAR WITH LESS OF A POWER-TRAIN WARRANTY AND THE FULL COST OF THE REPAIR. I FILED A COMPLAINT WITH GM AND WAS TOLD THAT SINCE THE CAR WAS OUT OF WARRANTY THAT THEY COULD DO A COST ASSISTANCE BUT WOULD NOT COVER THE REPAIR, BECAUSE MY MILEAGE IS JUST OUTSIDE THE 60K MARK. THIS IS UNACCEPTABLE. MY COWORKER HAS THE SAME VEHICLE AND BECAUSE HIS CAR FAILED AT 58 K IT WAS PAID FOR. GM KNEW WHAT THEY WERE DOING IN LOWERING THE POWER-TRAIN WARRANTY ON THIS CAR. SOMETHING NEEDS TO BE DONE TO PROTECT THE CONSUMER AND GM NEEDS TO REPAIR THESE VEHICLES THEY KNOW ARE DEFECTIVE.

THIS SAFETY PROBLEM COULD CAUSE AN ACCIDENT. I AM 5'4'' AND SIT UPRIGHT WITH THE CORRECT DISTANCE FROM THE STEERING WHEEL AND PEDALS. WHEN DRIVING OR SITTING THE FRONT VIEW TOWARDS THE RIGHT AND SOMEWHAT ALSO WHEN LOOKING LEFT, IS OBSTRUCTED BY THE SIDE MIRRORS. LOOKING TO THE SIDES TOWARDS EACH SIDE'S MIRROR (NOT INTO THE MIRROR BUT TO SEE CROSS TRAFFIC WHEN CROSSING AN INTERSECTION OR TURNING INTO A PARKING SPOT) THE VIEW OF ONCOMING TRAFFIC OR PEDESTRIANS IS IN A BLIND SPOT. THE VIEW IS BLOCKED BY THE SIDE MIRROR AND THE ARM OF THE MIRROR ATTACHING THE MIRROR TO THE CAR. ALSO THE WIDENESS OF THE FRAME OF THE FRONT WINDOW ON EACH SIDE TO ACCOMMODATE THE AIRBAG CONTRIBUTES TO THE BLOCKED VIEWING TOO. THIS HAS LED TO ME NEARLY HITTING SOMEONE CROSSING THE STREET AND NEARLY BEING T-BONED BY A CAR THAT WAS COMPLETELY INVISIBLE COMING FROM THE RIGHT SIDE FOR A FEW SECONDS UNTIL IT PASSED OUT OF THE BLOCKED AREA. I CALLED MY DEALER AND THERE ARE NO ALTERNATE SIDE MIRRORS TO PURCHASE OR ANY CAMERAS THAT THEY KNEW OF FOR THIS FRONT SIDE BLIND SPOT. (THIS IS NOT THE BLIND SPOT THAT CAMERAS ARE USED FOR THE SEE SLIGHTLY BEHIND THE DRIVER.)

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE DID NOT ACCELERATE. WHILE AT A STOP, THE VEHICLE INDEPENDENTLY SURGED. IN ADDITION, WHEN THE ELECTRONIC SEAT FUNCTION WAS DEACTIVATED, THE SEATS CONTINUED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FOUR TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED ADDITIONAL DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 50 MPH, THE ACCELERATOR PEDAL BECAME STUCK TO THE FLOORBOARD AND THE VEHICLE ACCELERATED TO 80 MPH WITHOUT WARNING. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL AND DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED TO ACCELERATE AT 80 MPH. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

I PARKED THE CAR ON MY DRIVE WAY I DID NOT TURN IT OFF I RETURN TO THE CAR TO TURN IT OFF IT ROLL BACK I HAD THE DRIVER SIDE DOOR OPEN IT NOCKED ME DOWN AND THE ROLLED OVER MY RIGHT KNEE IT WAS IS IN PARK IT AND MY IT SELF WENT IN TO NEUTRAL THE DRIVES SIDE TIRE WAS ON MY RIGHT KNEE

WHILE DRIVING THROUGH A RESIDENTIAL AREA AND MAKING A RIGHT HAND TURN, THE STEERING WHEEL LOCKED IN THE RIGHT HAND POSITION. TO AVOID A CRASH, I QUICKLY TURNED THE WHEEL TO THE LEFT. THIS OCCURRED TWO TIMES PRIOR , DURING THE COURSE OF A YEAR OF OWNING THE CAR. WHEN IT OCCURRED THE FIRST TIME, I JUST ASSUMED I SLIPPED ON A PIECE OF ICE THAT WAS LEFT OVER FROM A STORM. HOWEVER, ON THE THIRD TIME, AS I TURNED THE WHEEL TO THE OPPOSITE DIRECTION, MY KEY CHAIN BROKE OFF FROM THE KEY FOB AND THE REMAINDER OF KEYS ON THE KEY CHAIN. (I HAD MULTIPLE KEY RINGS, SHOPPING REWARD FOBS, ETC ON KEYCHAIN). WHAT WAS LEFT WAS A SMALL PORTION OF THE KEY LEFT STUCK INSIDE THE IGNITION. I WAS UNABLE TO TURN THE VEHICLE OFF. IT WAS THEN TOWED TO THE DEALERSHIP (CAR RUNNING) AND I WAS TOLD THAT A SET OF PLYERS HAD TO BE USED TO REMOVE THE KEY FROM THE IGNITION.