2016 CHEVROLET EQUINOX Complaints

MY BACK WINDOW SHATTERED THIS MORNING, AFTER STARTING CAR. CAR WAS SITTING IN GARAGE.

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING BETWEEN DUSK OR DAWN, THE HEADLAMP BEAMS WERE TOO DIM TO PROJECT A VISIBLE LIGHT TO SAFELY OPERATE THE VEHICLE. THE DEALER DIAGNOSED THAT THE HEADLAMPS OPERATED AS INTENDED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 03/29/17LJ *CN

I HAVE LIVED ON SHEADS MOUNTAIN RD FOR 3 YEARS NOW. IN THAT 3 YEARS WE HAVE HAD 9 FLAT TIRES AND ALL OF THEM HAVE HAD ROCKS IN THEM AND MOST OF THEM WE HAVE HAD TO GET NEW TIRES BECAUSE THIS ROAD IS SO BAD AND THEY COULD NOT PLUG OR PATCH THEM.MY HUSBAND WORKS FOR ESCAVATING COMPANY FOR 28 YEARS AND ISINCE WE HAVE LIVED HERE THEY HAVE NEVER GRADED THIS ROAD! I HAVE SENT SO MANY COMPLAINTS AND HAVE EVEN CALLED AND TALKED WITH VDOT AND HAVE NEVER GOTTEN ANYWHERE. I HAVE A BRAND NEW 2016 SUV WITH 13,000 MILES ON IT AND IN THE LAST 3 WEEKS HAVE HAD TO GET 2 BRAND NEW TIRES. I FILED WHAT I THOUGHT WAS A CLAIM ALREADY BUT IT WAS JUST A ROAD COMPLAINT AND GOT A CALL FROM MIKE BAILY AND WHEN I WENT INTO DETAIL ABOUT MY COMPLAINT AND THAT I WAS GETTING A LAWYER AND I WAS TIRED OF THESE ROAD CONDITIONS THE VERY NEXT DAY THEY CAME OUT AND ACTUALLY GRADED THE ROAD INSTEAD OF JUST THROWING STONE DOWN ON ITT LIKE THEY USUALLY DO. THE WASHBOARDS WERE SO BAD YOU LITERALLY HAD TO DRIVE 5 MPH AND STILL YOU ABOUT WENT INTO THE DITCH WHICH IS DANGEROUS IN ITSELF BECAUSE THE DITCH LINE WAS SO DEEP. I AM SUBMITTING A CLAIM FOR BOTH OF MY TIRES AND I HAVE A PICTURE OF ONE OF THEM WITH THE ROCK.

UNINTENDED ACCELERATION!! WHILE DRIVING ON THE FREEWAY AT 70 MPH WITHOUT THE CRUISE THE VEHICLE SUDDENLY WAS UNDER FULL ACCELERATION. MY WIFE IMMEDIATELY ASKED "WHAT IS HAPPENING". MY FIRST REACTION WAS TO APPLY THE BRAKE WHICH CAUSED THE ACCELERATION TO CEASE. I THEN CALLED ONSTAR TO REPORT THE PROBLEM AND THEY RESPONDED THAT MY TIRE PRESSURES ARE OK AND NO CODES WERE DETECTED. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND THEY CHECKED FOR CODES, DROVE IT , INSPECTED AND COULD NOT FIND A PROBLEM. I CALLED CUSTOMER SERVICE AND WAS BASICALLY TOLD THERE WAS NOTHING THEY COULD DO BECAUSE THERE WAS "NO TROUBLE FOUND". THIS CAR HAD LESS THAN 900 MILES WHEN THIS PROBLEM OCCURRED. I AM A FORMER FINAL ASSEMBLY ELECTRONICS TEST ENGINEER FOR DELPHI AND KNOW HOW SOFTWARE PROBLEMS CAN BE DIFFICULT TO DIAGNOSE. I KNOW WHAT I EXPERIENCED AND FOR GM TO IGNORE THIS SAFETY PROBLEM BECAUSE A SERVICE TECH DID NOT RECOVER A TROUBLE CODE OR BE ABLE TO REPEAT THE PROBLEM IN A 45 MILE TEST DRIVE SIMPLY INFURIATES ME. WHAT WOULD HAPPEN IF THE VEHICLE DECIDED TO ACCELERATE WHILE WAITING FOR A LIGHT TO CHANGE AT A BUSY INTERSECTION? *TR

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE SUNROOF GLASS FRACTURED WHILE THE VEHICLE WAS AT A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500.

AFTER A MONTH OF OWNERSHIP AND ABOUT 900 MILES MY NEW EQUINOX WITH V6 AND AWD DEVELOPED A HOWLING NOISE WHEN DRIVING ON RURAL ROADS AT ABOUT 30-40 MPH THE HOWLING STAYS WITH THE CAR AND CAN BE HEARD ON HIGHWAYS AT 60 MPH. THE CAR HAS ALSO DEVELOPED A WHINING NOISE BOTH OF WHICH GENERAL MOTORS CLAIM ARE NORMAL NOISES FOR THIS VEHICLE. GM CALLS THIS CONDITION "DRIVELINE ECHO". TO MY KNOWLEDGE THE GMC TERRAIN AN IDENTICAL VEHICLE DOES NOT HAVE THIS PROBLEM. I PERSONALLY HAD A 2013 WITH NO PROBLEMS AND A FRIEND HAD A 2014 WITH NO PROBLEMS. IT APPEARS THE PROBLEM HAS STARTED WITH THE 2015 MODEL YEAR. GM ACKNOWLEDGES THE PROBLEM WHY CAN'T THEY BE MADE TO REPAIR IT? *TR

ON OCTOBER 1, MY MOTHER (PASSENGER) AND I WERE INVOLVED IN A ROLL BACK ACCIDENT AT MY APARTMENT COMPLEX. I PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE. I REMAINED OUTSIDE OF THE VEHICLE FOR 1-2 MINUTES. I RETURNED TO THE DRIVER'S SIDE, OPENED THE DOOR, AND PROCEEDED TO ENTER THE CABIN. UPON OPENING THE DRIVER'S DOOR, THE VEHICLE BEGAN TO ROLL BACK, EVEN THOUGH THE CAR WAS IN PARK. I WAS CAUGHT BETWEEN THE VEHICLE DOOR, WITH HALF OF MY BODY/EXTREMITIES (THE RIGHT SIDE) IN THE CABIN, AND MY LEFT EXTREMITIES OUTSIDE OF THE VEHICLE. I WAS DRAGGED 10-15 FEET. MY MOTHER WAS IN THE FRONT PASSENGER SEAT WITH HER WITH SAFETY BELT. THE VEHICLE HIT AN EMBANKMENT (WITH A 6-7 FOOT DROP) THAT LEADS TO A GAZEBO THAT COVERS OUR MAILING CENTER. THE REAR OF THE VEHICLE CRASHED INTO THE WOODEN FENCING AND THE ROOF AND COLUMNS OF THE GAZEBO. THE FRONT END WAS STUCK IN THE EMBANKMENT; THE REAR END CRASHED INTO THE ROOF, BUT WAS SUSPENDED ABOVE A 6-7 FOOT DROP. POLICE AND FIREMEN ASSESSED THE SITUATION, AND SUSPECTED THAT THE INCIDENT MAY HAVE HAPPENED AS A RESULT OF A MALFUNCTIONING TRANSMISSION AND/OR BREAK SYSTEM. NO FAULT WAS DETERMINED IN THE INCIDENT.

2016 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FORWARD COLLISION ALERT SYSTEM WARNING DISPLAY FAILURE TO ILLUMINATE/ DETECT WHEN FOLLOWING TOO CLOSE TO FRONT VEHICLE. *SMD THE CONSUMER STATED THE TAILGATE ALERT ALLOWED HIM TO GET WITHIN LESS THAN TWO CAR LENGTHS BEFORE THE VISUAL WARNING APPEARED. THE DEALER STATED THE SYSTEM WAS PERFORMING AS DESIGNED. *JB

TL* THE CONTACT OWNS A 2016 CHEVROLET EQUINOX. WHILE DRIVING ON A SUNNY DAY, THE SUNLIGHT CREATED A GLARE ON THE INSTRUMENT PANEL THAT MADE IT DIFFICULT TO VIEW THE DISPLAY. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO WAS UNABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

I'M WRITING TO INFORM YOU OF A POSSIBLE SAFETY ISSUE WITH A 2016 CHEVROLET EQUINOX RENTED FROM ENTERPRISE IN HUNTINGTON STATION, NEW YORK. THE VEHICLE HAD ONLY 12,022 MILES ON THE ODOMETER. AFTER PICKING UP THE VEHICLE, I WAS DRIVING HOME ON THE LONG ISLAND EXPRESSWAY AT APPROXIMATELY 20-30 MPH IN STOP AND GO TRAFFIC. AS TRAFFIC SLOWED DOWN AHEAD OF ME I APPLIED THE BRAKES. I WAS IMMEDIATELY SHOCKED WITH DISBELIEF THAT MY VEHICLE SLIGHTLY IMPACTED WITH THE VEHICLE AHEAD OF ME INSTEAD OF STOPPING 5 OR 10 FEET BEFORE THAT VEHICLE. THE BRAKES DID NOT SEEM TO RESPOND OR FUNCTION EFFECTIVELY COMPARED TO ALL VEHICLES I'VE OWNED OR RENTED FOR OVER 50 YEARS. CONVINCED THAT THERE MUST BE AN UNDERLYING ISSUE WITH THE BRAKES I BROUGHT THE VEHICLE TO A LOCAL PEP BOYS. THEIR INSPECTION REVEALED "BRAKE FLUID RESERVOIR MORE THAN HALF EMPTY" (SEE 2 PAGE ATTACHMENT). I'M NOT SURE IF THERE WAS A SLOW LEAK IN THE LINE OR IF THE BRAKE FLUID HAD NOT BEEN FILLED SUFFICIENTLY. FROM MY 50 YEARS OF DRIVING EXPERIENCE I DON'T EVER RECALL A NEW CAR REQUIRING THE ADDITION OF BRAKE FLUID AFTER ONLY 12,022 MILE OF USAGE. I AM HOWEVER FIRMLY CONVINCED THAT THIS UNFORTUNATE ACCIDENT WOULD NEVER HAVE HAPPENED IF THE RENTAL VEHICLE HAD CONTAINED THE APPROPRIATE AMOUNT OF BRAKE FLUID. I FELT OBLIGATED TO REPORT THIS POSSIBLE SAFETY ISSUE TO YOU SO YOU CAN INVESTIGATE IF THERE HAVE BEEN OTHER REPORTED INSTANCES OF BRAKE FLUID LOSS RESULTING IN INEFFECTUAL BRAKING AND SUBSEQUENT ACCIDENTS. *TR