2007 CHEVROLET EQUINOX Complaints

2007 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL PUMP LEAK RECALL. *SMD THE CONSUMER STATED AFTER DISCOVERING THE FUEL PUMP WAS RECALLED, SHE CALLED GMC, BUT WAS INFORMED HER VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS NOT SATISFIED WITH THE RESPONSE, AS THE FUEL PUMP WAS REPLACED ON AUGUST 23, 2012 FOR A SERIOUS FUEL LEAK. EARLIER IN THE YEAR, THE EVAP PURGE VALVE/EMISSION SYSTEM AND FUEL CAP WERE REPLACED. *JB THE CONSUMER HAS SINCE RECEIVED A LETTER FROM GM, WHICH STATED HER VEHICLE IS NOW INCLUDED IN THE RECALL. HOWEVER, THE PARTS WERE NOT AVAILABLE. UPDATED 02/13/13

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT SHE SMELLED GASOLINE BEING EMITTED FROM THE VEHICLE WHILE IT WAS PARKED. THE CONTACT INSPECTED AND DISCOVERED A GASOLINE FUEL LEAKAGE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 64,000.

AS I WAS BACKING OUT THE DRIVEWAY I CAN SMELL GAS BEFORE I COULD TAKE OFF I SAW A HUGE LINE OF GAS MY HUSBAND THEN CHECKED IT AND THERE WAS A CRACK/LEAK JUST EARLIER TODAY I CHECKED ONLINE AND COME TO FIND OUT THEREOUT THERE IS A RECALL ON THE FUEL PUMP BUT MY VIN NUMBER IS NOT ONE OF THEM I FIND THIS VERY UNFAIR I AM A MOTHER OF 3 AND I WANT MY CAR FIXED PLEASE FUEL PUMPS ARE EXPENSIVE. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. THE CONTACT STATED THAT THERE WAS AN ABNORMALLY OFFENSIVE ODOR OF GASOLINE BEING EMITTED FROM THE VEHICLE. THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP) AND TOOK THE VEHICLE TO THE DEALER. THE DEALER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE DEALER DIAGNOSED THAT THE FUEL PUMP WAS FRACTURED AND WOULD REQUIRE REPLACEMENT. THE VEHICLE WAS REPAIRED A T THE CONTACT'S EXPENSE. THE FAILURE MILEAGE WAS 112,227 AND THE CURRENT MILEAGE WAS 117,085. UPDATED 12/19/12 *CN

FIRST OFF, I LOVE MY VEHICLE. I BOUGHT IT USED 1/11, HAVE HAD IT LESS THAN 2 YEARS. I'VE ALREADY HAD TO HAVE A COMPLETE TRANSMISSION REPLACEMENT EARLIER THIS YEAR, AND NOW THIS. UPON PURCHASE, MILEAGE WAS 85K. MILEAGE IS CURRENTLY APPROX 94K. THEREFORE, THESE DAMAGES ARE NOT BY FAULT OF HEAVY DRIVING, ETC... ON FRIDAY, 11/9/12, I DROVE ABOUT 5 MILES FROM MY HOME TO TAKE MY SON TO A JOB INTERVIEW IN A MALL PLAZA. I PULLED INTO A PARKING SPOT, TURNED THE CAR OFF AND WAITED WHILE HE WENT INSIDE. APPROX 20 MINS LATER HE CAME OUT. I STARTED THE VEHICLE AND PULLED OUT OF THE PARKING SPOT. AS I WAS LEAVING THE MALL PARKING AREA, DRIVING THROUGH THE LOT, ALL OF A SUDDEN I HAD NO CONTROL OF THE STEERING. IT "FROZE UP" AND WOULDN'T STEER. LUCKILY, I WAS ABLE TO BRAKE AND NOT CRASH INTO ANY CARS AROUND ME. I WAS HORRIFIED! THIS HAS NEVER HAPPENED TO ME BEFORE WITH ANY OTHER VEHICLE, EVER! AFTER I REALIZED IT WAS A STEERING ISSUE AND NOTHING INVOLVING THE ENGINE, ETC.. I WAS ABLE TO PULL INTO ANOTHER PARKING SPACE(BARELY ABLE TO STEER)TO SIT SAFELY AND WAIT FOR HELP. I FIRST CALLED A FRIEND TO BRING ME POWER STEERING FLUID, THINKING THAT WAS THE ISSUE. BUT, UPON WAITING FOR THEM TO ARRIVE I RESEARCHED AND SAW OTHER COMPLAINTS THAT IT DOES NOT TAKE FLUID, INSTEAD THERE IS A "STEERING MOTOR". I THEN CALLED AAA, NOT KNOWING HOW SAFE/UNSAFE IT WAS FOR ME TO CHANCE DRIVING HOME. I HAD AAA TOW MY VEHICLE TO MY HOME. MY VEHICLE HAS BEEN SITTING IN MY DRIVEWAY SINCE THEN. I AM A SINGLE PARENT AND IT'S HARD ENOUGH FINANCIALLY TRYING TO MAKE IT DAY TO DAY, LET ALONE ENDURING UNNECESSARY CAR REPAIRS BACK TO BACK ON A VEHICLE I PURCHASED DUE TO THE UPSTANDING REPUTATION OF CHEVY CARS. I AM APPALLED THAT THERE IS NO RECALL FOR THIS APPARENT DEFECT AND NO CARE FROM CHEVY FOR SAFETY OF ITS DRIVERS/OWNERS! I AM EXTREMELY DISAPPOINTED AND WANT SOMETHING DONE. ASAP. *TR

TL* THE CONTACT OWNS A 2007 CHEVROLET EQUINOX. WHILE PARKED, THE CONTACT SMELLED GASOLINE FUEL COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WAS A FRACTURE IN THE FUEL PUMP MODULE, WHICH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V459000 (FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,400. ..UPDATED 12/05/12 *BF UPDATED 12/07/2012 *JS STATUS UPDATE 01/24/13

THE SECOND DAY WE OWNED THE CAR, I STARTED IT, PUT IT IN DRIVE AND HAD NO POWER STEERING. THE CAR DEALERSHIP SAID THAT NOTHING SHOWED UP ON THE CAR'S COMPUTER. IT HAS HAPPENED INTERMITTENTLY FOR 6 YEARS. WHEN IT HAPPENS, I SHUT THE CAR OFF AND RE-START IT AND THE POWER STEERING WORKS. *TR

I HAD BEEN SMELLING A STRONG ODOR OF GAS SO I TOOK IT TO MY MECHANIC TO HAVE A DIAGNOSIS OF THE PROBLEM, HE SAID THAT THERE WAS A LEAK IN THE TOP OF THE GAS TANK AND I SHOULD GET A HOLD OF GM TO SEE WHAT TYPE OF RECALL THERE WAS ON THIS PROBLEM. SO WHEN I GOT HOME I CHECKED ON LINE AND FOUND THERE WAS A RECALL #12V45900, SO I GOT A HOLD OF GM AND TALKED TO CUSTOMER REP. [XXX] TELLING HER THE PROBLEM I WAS HAVING SHE SAID THAT SHE WOULD HAVE TO HAVE ANOTHER PERSON CONTACT ME , SO [XXX] CALLED ME , I AGAIN TOLD HER THE PROBLEM AND SHE SAID I WOULD HAVE TO TAKE IT TO A CHEVROLET DEALERSHIP FOR A DIAGNOSIS, I TOLD HERE I HAD ALREADY HAD ONE DONE BUT SHE SAID I HAD TO HAVE ONE DONE AT THE DEALERSHIP , SO WITH HER ON THE LINE SHE CALLED RELIABLE CHEVROLET AND WE SET ME A APPOINTMENT FOR OCTOBER 17TH @ 8AM. SO ON OCTOBER 17TH I TOOK MY EQUINOX TO THE DEALERSHIP AND THEY RAN THERE DIAGNOSIS AND TOLD ME THE SAME THING I HAD ALREADY TOLD THEM,ALSO CHARGING ME $98.55 FOR THAT INFORMATION,THEY ALSO TOLD ME THEY WOULD NEED TO REMOVE THE GAS TANK TO CHECK FURTHER AND THAT WOULD TAKE ABOUT 4 HRS @ $98.55 PER HR, I TOLD THEM I COULD NOT AFFORD TO HAVE THAT DONE AND I WOULD CONTACT GM AS SOON AS I GOT HOME, THEY ALSO SAID I SHOULDN'T BE DRIVING IT CAUSE IT WAS DANGEROUS . [XXX] CONTACTED ME BACK THE NEXT DAY AND SAID THERE WAS NOTHING GM COULD DO FOR ME EVEN THOUGH THEY KNOW THERE IS A PROBLEM BUT BECAUSE THE RECALL HAS NOT BEEN PUBLISHED THEY CANT HELP ME. SHE ALSO TOLD ME I COULD HAVE IT REPAIRED MYSELF AND WHEN THEY PUBLISHED THE RECALL I COULD GET REIMBURSED. I TOLD HER I WORK A MINIMUM WAGE JOB AND COULD NOT AFFORD THAT. I AGAIN ASK HER IF THEY KNOW THERE IS A PROBLEM WHY NOT FIX IT AND AGAIN SHE SAID THAT THE RECALL HAS NOT BEEN PUBLISHED AND THERE WAS NOTHING THEY WOULD DO FOR ME. ALL I AM ASKING IS TO GET MY EQUINOX FIXED AND NO LONGER HAVE A GAS SMELL. *TR

FUEL PUMP LEAKING, STRONG SMELL OF GAS, TOOK VEHICLE TO DEALERSHIP, FUEL PUMP REPLACED. AFTER THE FACT A RECALL WAS MADE FROM GM ABOUT FUEL PUMPS ON MY EXACT VEHICLE. I DIDN'T QUALIFY DUE TO RECALL IS VIN SPECIFIC. THERE MAY BE MORE VEHICLES OUT THERE LIKE MINE THAT FIT WITHIN RECALL GUIDELINES WITH THE EXCEPTION OF THE VIN NOT INCLUDED ON THEIR RECALL LIST. GM MAY NEED TO EXPAND THEIR RECALL TO INCLUDE MORE VIN'S. *TR

I SMELL A STRONG GAS SMELL...THERE IS A PUDDLE OF GAS UNDERTANK IN DRIVEWAY...I HAD IT LOOKED AT,AND IT'S THE HOSE AT THE TOP OF THE FUEL PUMP...IT'S CRACKED...CAN'T AFFORD TO FIX IT....ABOUT 1200.00...IT'S THE ONLY VEHICLE I HAVE...CALLED GM BUT NO HELP....IT'S NOT A RECALL,AND NOT GOING TO BE ONE....SO WHAT DO I DO? *TR