2010 CHEVROLET EQUINOX Complaints

I RECEIVED A CHEVROLET 2010 EQUINOX FROM BOB'S SAYS YES SUPER STORE IN COLUMBUS,OHIO IN 2016.TWO WEEKS LATER WE HAD ENGINE PROBLEMS.WE INFORMED THEM AND GOT A DIAGNOSTIC AND BOB SAYS YES INFORMED ME THAT NOTHING WAS WRONG.A FEW WEEKS(APPROXIMATELY 4 WEEKS) GO BY AND WE TAKE IT BACK AND BOBS TELLS US THAT WE HAD TO PAY FOR A DIAGNOSTIC TEST.SO WE HAD THE STATE OF OHIO ATTORNEY GENERAL OFFICE INVOLVED.BOB SAYS YES AGREES TO A FREE DIAGNOSTIC TEST AND WHEN THEY FINALLY AGREED TO LOOK INTO THE PROBLEM THEY AGREED TO PAY THE $1000.00 OF THE $1600.00 OF WHICH $600.00 WE WOULD HAVE TO PAY.LATER DURING THE WEEK I CALL BOB SAYS YES TO GET A UPDATE ON THE REPAIRS AND THEY INFORM ME THAT THEY ARE GOING TO REPLACE THE ENGINE AND THE WORK COST MORE BUT THEY ARE NOT GOING TO CHARGE US MORE.APPARENTLY IF THEY ARE COVERING A RECALL THEN UNDER THE FACT IT IS A RECALL I SHOULD NOT BE PAYING ANYTHING SO I WILL BE CONTACTING THE OHIO ATTORNEY GENERAL ON THIS UPDATED INFORMATION.

WHILE DRIVING ON THE FREEWAY IN HARD RAINSTORM, THE WINDSHIELD WIPERS BECAME INOPERABLE. THIS CAUSED A NEAR COMPLETE LOSS OF FORWARD VISION. WAS ABLE TO GUIDE VEHICLE TO SIDE OF THE ROAD. RAIN WAS SUCH THAT ONLY GUIDANCE BY WHITE/YELLOW STRIPES WAS POSSIBLE; ANY OBJECT FORWARD OF CAR COULD NOT BE SEEN THROUGH RAIN ON WINDSHIELD. WIPERS WERE MOVABLE BY HAND, AND MOTOR WAS AUDIBLY OPERATIONAL; A LINKAGE INTERNAL TO THE CAR HAD FAILED.

I HAD EXITED I75 AND WAS DRIVING ON A 35MPH COUNTY ROAD WHEN THE INCIDENT OCCURRED. I WAS DRIVING AT A SLOW SPEED IN ANTICIPATION OF STOPPING AT A RED LIGHT AT A MAJOR INTERSECTION. STEPPED ON THE BRAKES ON MY 2010 CHEVY EQUINOX AND THE PEDAL WENT ALL THE WAY DOWN, BUT CAR WAS STILL ROLLING. NO WARNING SIGN FROM THE COMPUTER IN THE CAR. I'M SURE THERE ARE OTHERS OUT THERE WITH THE SAME COMPLAINT. MAJOR DRIVER/ROAD SAFETY ISSUE!!

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DIAGNOSED WITH FRACTURED WAVE PLATE THAT NEEDED TO PLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64.300.

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT EXHAUST FUMES ENTERED THE VEHICLE THROUGH THE AIR CONDITIONER VENTS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 09/23/16*LJ UPDATED 10/05/16.*JB

WHILE DRIVING ON AN ARTERIAL CITY STREET APPROX 50MPH THE VEHICLE LUNGED UNEXPECTEDLY WITH A HARD KNOCK SOUND. AFTER SLOWING AT THE LIGHT THE VEHICLE CONTINUED ON NORMALLY. THE NEXT DAY WHEN THE VEHICLE WAS PUT IN REVERSE, TO BACK OUT OF THE GARAGE, NOTHING HAPPENED AND WHEN THE ACCELERATOR WAS PRESSED STILL NOTHING HAPPENED. THE VEHICLE WAS PUT BACK INTO PARK AND THEN BACK INTO REVERSE AGAIN AND THIS TIME THE TRANSMISSION ENGAGED NORMALLY. THIS HAPPENED AGAIN LATER THE SAME DAY. I TOOK THE VEHICLE TO MY DEALER AND DESCRIBED THE PROBLEM. A TECHNICIAN WAS ABLE TO RECREATE THE ISSUE AND STATED THAT IT WAS PROBABLY THE WAVE PLATE CRACKING IN THE TRANSMISSION. HE STATES THIS HAS BECOME A VERY COMMON PROBLEM WITH THIS MAKE, MODEL AND YEAR AND WHEN IT FULLY BREAKS IT CAN DO ALOT OF DAMAGE. LATER IN THE MORNING THE SERVICE REP CALLED AND STATED THE WAVE PLATE SHOULD BE REPLACED AND THAT IT WOULD COST $3600. I LOOKED THIS ISSUE UP ON THE NHTSA WEBSITE AND THEIR ARE NUMEROUS COMPLAINTS RELATED TO THIS VERY PART WITHIN THE TRANSMISSION, MANY WITH SCARY STORIES OF WHAT HAPPENED. CHEVY CUSTOMER SERVICE STATES THAT THERE WAS A NOTICE PUT OUT FOR MODEL YEARS 2007-2009 BUT NOTHING AFTER THAT FOR THE EXACT SAME SAFETY ISSUE. THIS HAS BECOME A TREND AND THE WAVE PLATE/TRANSMISSION ISSUES WITH THE 2010 CHEVY EQUINOX NEED TO BE ADDRESSED BY THE DEALER BEFORE SOMEONE IS HURT. THIS NEEDS TO BE A RECALL ITEM SO THAT THE CUSTOMER IS SAFE AND NOT STUCK WITH A $4000 REPAIR FOR SOMETHING THAT THE MANUFACTURER HAS IDENTIFIED AS AN ISSUE ON THE EXACT SAME MODEL BUT OLDER MODEL YEARS. OBVIOUSLY AFTER IDENTIFYING THE PROBLEM NOTHING WAS DONE TO CORRECT IT IN FUTURE MODEL YEARS AND THEREFORE ALL THOSE CUSTOMERS ARE AT RISK.

WHILE DRIVING ON THE FREEWAY THE POWER TO THE CAR WAS REDUCED, WAS BARLEY ABLE TO MAKE IT TO THE SIDE OF THE ROAD. ONLY HAD ONE GEAR TO DRIVE TO A SAFE DISTANCE. HAD VEHICLE TAKEN TO LOCAL REPAIR SHOP AND LEARNED THAT THE TRANSMISSION WAS SHOT AND THAT IT HAD TO BE REPLACED. THERE WAS NO SIGNS OR INDICATIONS OF THERE EVER BEING ANY ISSUES WITH THE TRANSMISSION. VEHICLE IS UP TO DATE WITH ALL SERVICES RECOMMENDED BY CHEVROLET. THESE MAKES AND MODELS NEED TO BE RECALLED FOR THE TRANSMISSION AS I HAVE NOTICED THAT THIS IS A COMMON ISSUE WITH THIS YEAR, MAKE & MODEL OF VEHICLE.

TL* THE CONTACT OWNED A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 65 MPH IN THE LEFT LANE OF THREE LANE TRAFFIC, A SEMI-TRUCK MERGED FROM THE MIDDLE LANE TO THE LEFT LANE AND CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS KNOCKED UNCONSCIOUS AND RECEIVED EXTENSIVE MEDICAL TREATMENT. THE CONTACT SUSTAINED INJURIES TO THE WRISTS, BACK, AND NECK AND HAD A CT SCAN FOR LOWER BACK PAINS. THE MANUFACTURER WAS NOT NOTIFIED OF THE CRASH. THE INSURANCE COMPANY TOWED THE VEHICLE TO A YARD. A POLICE REPORT WAS FILED. THE CONTACT WAS UNABLE TO DETERMINE WHY THE AIR BAGS HAD NOT DEPLOYED AND THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 103,070.

MY 2010 CHEVY EQUINOX STARTED WITH AN OIL CONSUMPTION PROBLEM 86,000 MILES MAY 2016 ALL NEW PISTONS, RINGS, HIGH PRESSURE FUEL PUMP TIMING CHAIN AND SEALS COVERED ON GM EXTENDED WARRANTY. 1 MONTH LATER THE TRANNY GOES 87,000 MI TOWED CAR TO DEALER THEY ARE TELLING ME I HAVE NO WARRANTY WILL COST ANYWHERE FROM $3-5,000. ALL I READ IS BAD NEWS ABOUT THIS TRANSMISSION.

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE VIBRATED SEVERELY AND AN UNKNOWN SOUND WAS HEARD FROM THE REAR OF THE VEHICLE. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 125,000.