2012 CHEVROLET EQUINOX Complaints
View complaints related to 2012 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 660 complaints submitted for the 2012 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET EQUINOX- MANCHESTER, MO
THE REAR MAIN SEAL FAILS IN COLD WEATHER. GM HAS ISSUED A SERVICE BULLETIN ON THIS MATTER, BUT DOESN'T INCLUDE ALL VEHICLES THAT HAVE THE ENGINE ASSOCIATED WITH THE ISSUE. CURRENTLY I'M THE FORTH CAR IN LINE AT THE DEALERSHIP WAITING TO HAVE THIS ISSUE FIXED.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- SWANSEA, IL
12 JAN 18 I WAS DRIVING MY EQUINOX ON THE HIGHWAY WHEN THE STABILITY LIGHT, CHECK ENGINE LIGHT AND A MESSAGE "REDUCED POWER" CAME ON. THE NEXT DAY I TOOK IT TO THE DEALER AND THEY SAID THE REAR MAIN SEAL FAILED AND DAMAGED TO THE ENGINE OF A TUNE OF $5500 TO $6000 (NEW ENGINE REQUIRES). HE STATED IT WAS CAUSED BY THE EXTREME COLD WEATHER WE ARE HAVING. I AM CALLING GM TOMORROW BECAUSE A VEHICLE WITH 74500 MILES SHOULD NOT HAVE THIS ISSUE.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- ANN ARBOR, MI
NUMEROUS ISSUES WITH ENGINE SINCE JANUARY 2017. REPORTED INITIAL PROBLEM IN JANUARY 2017. JANUARY 2017 HAD REAR MAIN OIL SEAL GO OUT. THERE IS A SERVICE BULLETIN FOR THIS #14882. I HAD TO PAY 1500 TO REPAIR. CAUSED BY EXCESSIVE OIL CONSUMPTION BUT MY VEHICLE IS EXCLUDED FROM THIS SERVICE BULLETIN BECAUSE OF THE VIN NUMBER. SAME ISSUE AS OTHER 2012 CHEVY EQUINOX USERS. APRIL 2017 - CRANKSHAFT SEAL GOES OUT - LEAKING OIL AGAIN - $2200 TO REPAIR. TOLD BY LAFONTAINE DEALERSHIP IN DEXTER, MI THAT IT WAS UNRELATED TO REAR MAIN OIL SEAL GOING OUT. MAY 2017 - RECIEVE SERVICE BULLETIN IN MAIL #16118 FOR EXCESSIVE OIL CONSUMPTION. HAD JUST GOTTEN OIL CHANGED WITH APRIL 2017 REPAIRS SO HELD ON TO THIS JUST IN CASE. AUGUST/SEP 2017 - AT LIGHT IN TOWN CAR STARTS TO STALL OUT. PULL OVER IMMEDIATELY AT THE AUTOZONE AND THERE IS NO OIL. ALL GONE. TAKE TO DEALERSHIP. INITIATE EXCESSIVE OIL CONSUMPTION TEST. FIRST 1000 MILES A LITTLE LOW, TOLD TO COME BACK AGAIN IN 1000 MILES. I FILED A COMPLAINT (2ND) WITH CHEVY ABOUT THIS ISSUE AND REQUEST IT BE ESCALATED TO SUPERVISOR OR ANOTHER LEVEL. OCTOBER 2017 - CAR FAILS EXCESSIVE OIL TEST (USING TOO MUCH OIL!!) GETS GASKETS REPLACED. BAND-AID FIX. OCTOBER/NOVEMBER - GM TELLS ME THEY WON'T REIMBURSE ME FOR ANYTHING. CUSTOMER SERVICE WAS RUDE AND WOULDN'T EVEN ESCALATE TO THE NEXT SUPERVISOR. NOVEMBER 2017 - I CONTACT VIJAY IYER WHO IS IN A LEADERSHIP POSITION FOR GM OUT OF DETROIT GLOBAL CUSTOMER EXPERIENCE DIRECTOR SEARCHING FOR HELP FROM SOMEONE. HE TRIES TO HELP BUT FORWARDS EVERYTHING OVER TO EXECUTIVE CUSTOMER SERVIE DEPARTMENT. THEY ARE JUST AS BAD AS THE MID-LEVEL DEPARTMENT. REFUSE TO REIMBURSE. COMPLAINTS FILED WITH NHTSA AND FTC!! CONTACT THE FTC AND FILE ABOUT THIS ISSUE OR IT WON'T GET LOOKED AT. PLEASEEEEEE.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- HAMILTON, OH
RECENTLY MY CAR CAUGHT ON FIRE WHILE MY HUSBAND AND I WERE DRIVING. WE OWN A 2012 EQUINOX 2.4L. WE DIDN'T KNOW UNTIL NOW THAT THIS ENGINE IS KNOWN FOR HAVING EXTREME ISSUES WITH A PCV VALVE AND BECAUSE OF THIS DESIGN FLAW THE VALVE GETS CLOGGED UP. IT MAKES YOUR ENGINE BUILD UP PRESSURE AND THEN A CRANKCASE SEAL BLOWS (IN OUR CASE IS WAS THE REAR). THIS IS SOMETHING KNOWN TO GM. THERE IS A SERVICE BULLETIN OUT FOR THIS BUT GM WON'T COVER IT. WE MEET ALL THE QUALIFICATIONS AND THEY STILL WON'T COVER IT. THERE ARE SO MANY PEOPLE OUT THERE ALL OVER THE INTERNET POSTING ABOUT THE SAME PROBLEM AND GM WON'T HELP THEM EITHER.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- VILLAS, NJ
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS THEN TOWED TO BURKE MOTOR GROUP (227 BAYBERRY DR, CAPE MAY COURT HOUSE, NJ) WHERE IT WAS DIAGNOSED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 CHEVROLET EQUINOX- MILAN, NH
I WAS ON MY LUNCH BREAK AT MY WORK, PARKED IN THE PARKING LOT WITH MY VEHICLE ON AND RUNNING. ALL OF A SUDDEN, MY VEHICLE SHUTS OFF AND WILL NOT TURN ON. COME TO FIND OUT IT'S SOMETHING TO DO WITH MY ENGINE. THE VEHICLE ONLY HAS 105,654 MILES ON IT AND HAD OIL. ONE PROBLEM WE KNOW SO FAR IS THAT THIS PARTICULAR ENGINE BURNED THROUGH OIL LIKE IT WAS NOTHING. I HAVEN'T EVEN OWNED THE CAR FOR A YEAR AND THIS HAPPENED. I'M HOPING THAT THIS ISN'T A WIDE SPREAD ISSUE.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- GIBBSTOWN, NJ
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 122,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- FLORENCE, KY
SINCE I PURCHASED THE VEHICLE IN SEPTEMBER 2014 I HAVE HAD THREE INSTANCES WHERE THE CAR HAS STALLED WHILE DRIVING. TWICE IT WAS RELATED TO CAM SENSORS AND A CHECK ENGINE LIGHT CAME ON. THIS MOST RECENT TIME ON 1/5/2018 THE CAR WAS IDLING FUNNY AND STALLED OUT NO LIGHTS ON DASH. I JUST GOT AN OIL CHANGE ONE WEEK PRIOR. AS I WAS TRYING TO MAKE IT TO MY MECHANIC I HEARD AN AWFUL NOISE FROM THE ENGINE I HAD NEVER HEARD BEFORE. I JUST BARELY MADE IT TO THE MECHANIC. IT STALLED AT EVERY RED LIGHT ON MY WAY THERE....BUT WHEN I GOT THERE AND THEY HOOKED UP THE COMPUTER WITHOUT A CHECK ENGINE LIGHT ON A MESSAGE POPPED UP ON THE DASH THAT SAID LOW OIL PRESSURE. I HAD ONLY ONE QUART OF OIL IN THERE AND LIKE I SAID I JUST HAD THE OIL CHANGED ONE WEEK PRIOR. IN THE PAST I HAD TAKEN IT TO VALVOLINE IN BETWEEN OIL CHANGES FOR TOP OFFS BECAUSE THAT TICKING/RATTLING SOUND WHEN THE OIL IS LOW WAS HAPPENING. THEY RECENTLY TOLD ME THE EQUINOX IS NOTORIOUS FOR HIGH OIL CONSUMPTION AND OWNERS ARE HOPING FOR A RECALL. I HAVE CONSISTENTLY LOOKED FOR LEAKS BECAUSE THAT SEEMS TO BE MY LUCK WITH CARS. I NEVER SAW ONE UNTIL THE OTHER DAY AND IT APPEARS TO BE A REAR SEAL AS IT LEAKS ALMOST AT THE RATE OF AN OIL CHANGE DRAIN, BUT I WON'T ACTUALLY KNOW FOR SURE UNTIL THEY TAKE THE ENGINE APART. I AM BEYOND FRUSTRATED BECAUSE OF COURSE MY WARRANTY ON THE VEHICLE WAS UP ABOUT 3500 MILES AGO AND THIS IS CLEARLY A VERY EXPENSIVE REPAIR THAT ISN'T AT THE FAULT OF THE DRIVER BUT RATHER THE MANUFACTURER. ADDITIONALLY, I'M DRIVING A NEWBORN AND TWO OTHER CHILDREN AROUND IN A CAR THAT WILL RANDOMLY STALL OR POTENTIALLY COMBUST DUE TO ENGINE FAILURE AS A RESULT OF LACK OF OIL WITH NO WARNING FROM THE COMPUTER SYSTEM IN THE VEHICLE. THIS HAS HAPPENED IN THE VEHICLE MULTIPLE TIMES IN 3 YEARS ROUGHLY EVERY 25-30K MILES.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- NEWARK, NJ
2012 CHEVY EQUINOX WAS MAKING A KNOCKING NOISE TOOK IT TO MY MECHANIC. IT WAS OUT OF OIL BEFORE MY OIL CHANGE WAS DUE. I HAD 1000 MILES LEFT BEFORE MY OIL CHANGE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITHIN 6 MONTHS. CONTACTED GMC TODAY GOT S CASE NUMBER BUT HAVE TO WAIT FOR IT TO HAPPEN AGAIN AND TAKE IT TO A GMC DEALER FOR A DIAGNOSTIC TEST. THEN TODAY DURING A SNOW STORM MY WINDSHIELD WIPERS JUST STOPPED WORKING IT WAS A MESS TRYING TO GET HOME MAKING FREQUENT STOPS BECAUSE OF VISIBILITY.GMC SAID THERE ARE NO RECALL FOR THAT OR THE OIL CONSUMPTION BUT I SEE SO MANY COMPLAINTS ONLINE ABOUT ALL THESE ISSUES. NOT TO ADD THE PAINT IN THE INSIDE OF THE CAR DOORS AND TRUNK DOORS ARE RUSTING. THIS IS MY LAST GMC CAR GOING BACK TO HONDA.
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- SOUTHLAKE, TX
WHILE DRIVING AT OR AROUND 30 MPH ON A CITY STREET A POP WAS HEARD IN THE BACK OF THE CAR. AFTER PARKING, TO ASSESS WHAT HAPPENED, THE RIGHT QUARTER GLASS WAS FOUND TO HAVE SHATTERED, YET IT STAYED IN THE FRAME. TWO WEEKS PRIOR, THE CAR HAD BEEN IN A MINOR REAR-END BUMPER COLLISION WHICH LEFT MINIMAL SCRATCHES
Source: NHTSA WEB SITE