2012 CHEVROLET EQUINOX Complaints

MY 2012 CHEVY EQUINOX COMPLETELY SHUT OFF, WITHOUT ANY WARNING, WHILE I WAS DRIVING. NO CHECK ENGINE LIGHT, NO OIL WARNING, NOTHING. THE VEHICLE JUST DIED, IN THE MIDDLE OF THE ROAD AND WOULDN'T RESTART. IT HAS LESS THAN 50,000 MILES ON IT. I HEARD A KNOCKING/RATTLING FROM THE ENGINE IN SEPT., CHECKED THE OIL & IT WAS BONE DRY! ACCORDING TO LETTER 16118 FROM GM, I WAS TO TAKE MY VEHICLE TO A DEALERSHIP IF THIS HAPPENED. I DID, AND STARTED THE OIL CONSUMPTION TEST. GOT OIL TESTED 2 TIMES, ONCE IT WAS FINE, THE NEXT TIME IT WAS LOW. THE 3RD TIME I GOT IT CHECKED WAS WHEN IT WAS TOWED IN FROM MY EXPERIENCE LISTED ABOVE. I WAS A QUART LOW. NOW I HAVE A BLOWN-UP ENGINE AND THE DEALERSHIP WANTS ME TO PAY $750.00 FOR THEM TO TAKE APART THE ENGINE TO FIGURE OUT THE CAUSE. I'M ABSOLUTELY DISGUSTED WITH THIS ENTIRE SITUATION. GM KNOWS ABOUT THIS ISSUE AND IT'S A HUGE SAFETY CONCERN! I DON'T KNOW HOW GM CAN SIT BACK AND LET THEIR FAULTY VEHICLES BE DRIVEN ON OUR ROADWAYS PUTTING SO MANY PEOPLE IN DANGER! I DRIVE 40 MILES DAILY TO AND FROM WORK IN RUSH HOUR TRAFFIC. CAN YOU IMAGINE THE DAMAGE THAT WOULD HAVE BEEN DONE TO MYSELF AND OTHERS IF THIS HAPPENED DURING THOSE TIMES? MYSELF OR OTHERS COULD HAVE BEEN SERIOUSLY INJURED OR KILLED! IS THAT WHAT IT'S GOING TO TAKE TO MAKE GM RECALL THESE VEHICLES?! AND GM JUST SUGGESTS AN OIL CONSUMPTION TEST, THAT TAKES MONTHS AND MILES TO DIAGNOSE?! ALL WHILE LETTING PEOPLE DRIVE THEIR DRIVE UNSAFE VEHICLES?! GM NEEDS TO STEP UP AND MAKE A RECALL FOR THIS. STOP PUTTING SO MANY PEOPLE AT RISK FOR SOME VERY DANGEROUS SITUATIONS! THE DAY I CAME IN TO THE CHEVY DEALERSHIP WITH THIS COMPLAINT, THEY SHOULD HAVE TAKEN MY SAFETY AND OTHERS SAFETY INTO CONSIDERATION. THEY SHOULD HAVE HAD INSTRUCTIONS FROM GM TO INSPECT MY VEHICLE FREE OF CHARGE AND THEY SHOULD HAVE FIXED IT FREE OF CHARGE BECAUSE IT'S OBVIOUSLY A MANUFACTURING DEFECT.

HAD MY CAR IN 3 TIMES IN THE LAST 6 MONTHS FOR WORK DONE. HAD THE MAIN REAR OIL SEAL REPLACED ALONG WITH THE CATALYTIC CONVERTERS FIRST TIME, SECOND TIME WAS AFTER I PICKED UP HAD TO TAKE IT BACK IN DUE TO A SEAL LEAKING AND LETTING EXHAUST INTO THE CABIN OF THE CAR WHERE THEY HAD THE CAR FOR OVER A WEEK BEFORE THEY EVEN CALLED ME BACK, THEN FINALLY THE THIRD HAD TO TAKE IT BACK IN ON NOV 13, 2017 DUE TO ANOTHER OIL LEAK IN THE CAR COMING FROM THE FRONT CRANKSHAFT SEAL. IT TOOK THE DEALER 10 DAYS AFTER I TOOK IT IN BEFORE I HEARD ANYTHING ON WHAT THE PROBLEM WAS. I HAVE BEEN WITHOUT A CAR FOR THE PAST 18 DAYS AND NO OFFER OF A LOANER OR ANYTHING. THIS IS A LITTLE RIDICULOUS IN THAT THESE OIL LEAKS SEEM TO COME FROM THE SAME PROBLEM OF A PLUGED PCV VALVE CAUSING TO MUCH PRESSURE BUILD UP IN THE ENGINE AND CAUSES THE SEALS TO LEAK. ALL THE WORK WAS DONE UNDER WARRANTY, EXCEPT THE WORK ON THE FRONT CRANKSHAFT SEAL WHICH THEY WANT TO CHARGE ME FOR THE WORK. I HAVE ALSO HAD A CHECK ENGINE LIGHT ON THAT THEY SAID WAS FIXED WHEN THE REPLACED THE MAIN REAR OIL SEAL, BUT OBVIOUS IT DID NOT AND NOW THEY SAY IT HAS TO DO WITH THE EVAP SYSTEM. WHICH IS ONE THING I TOLD THEM WHEN I TOOK THE CAR IN THE FIRST TIME I TOOK IT IN.

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING, BOTH OF THE WINDSHIELD WIPERS MADE A TICKING NOISE AND THEN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO SUBURBAN CHEVROLET ((503) 668-5555, 36936 US-26, SANDY, OR 97055) WHERE IT WAS DIAGNOSED THAT THE BALL JOINT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS PROVIDED CASE NUMBER: 8-3523338406. THE FAILURE MILEAGE WAS 94,983.

TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 15 MPH, THE RPMS FLUCTUATED AND THE ENGINE FAILED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT INJECTOR SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED, BUT WAS TAKEN TO SANDMAN BROTHERS, INC. (56 E BROADWAY ST, SHELBYVILLE, IN 46176 (317) 392-3271) FOR A SECOND DIAGNOSIS. THE MANUFACTURER WAS CONTACTED AND STATED THAT CHEVROLET COULD NOT ASSIST BECAUSE THE VEHICLE WAS NOT UNDER SPECIAL COVERAGE. THE FAILURE MILEAGE WAS 67,000.

CAR ENGINE STUMBLED 5 TIMES THIS YEAR WHILE DRIVING IN THE CITY WHILE IN MOTION 35-45 MPH. WOULDN'T ACCELERATE. FEELS LIKE IT STAYS STUCK AND WONT MOVE. LAST INCIDENT 1 NOV 2017.

"TAKATA RECALL" AIRBAG WAS EJECTED BUT IT WAS DEFLATED, OFFERING NO PROTECTION UPON IMPACT. VEHICLE WAS IN MOTION GOING STRAIGHT, GOING LESS THAN 30MPH SLOWING DOWN, WHEN VEHICLE IMPACTED ANOTHER CAR IN FRONT.

VEHICLE HAS A SEVERE OIL LEAK CAUSED BY DEFECTIVE REAR MAIN SEAL. IT ONLY HAS 75000 MILES ON IT.

MAJOR OIL CONSUMPTION CAUSING PARTS TO BREAK IN VEHICLE AND ENGINE TO GO. WAS TOLD BY DEALERSHIP THAT WHEN IT GOES YOU CAN BE STRANDED IN THE MIDDLE OF THE ROAD AND UNABLE TO MOVE VEHICLE AS IT WILL NOT RUN AT ALL. SPECIAL SERVICE VEHICLES ONLY GOOD FOR VEHICLES UNDER 120,000 MILES, BUT MANY PEOPLE RECEIVED LETTERS AFTER THAT MILEAGE. WAS TOLD TODAY BY A CHEVY DEALERSHIP IT WAS UNSAFE TO CONTINUE TO DRIVE MY VEHICLE UNLESS IT WAS FIXED. FIX IS OVER 1200 UNLESS IT TOTALLY RUINS YOUR VEHICLE OR GETS YOU KILLED WHEN THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD. VEHICLE WAS TAKEN IN LONG BEFORE PROBLEMS ACTUALLY OCCURRED, BUT WAS TOLD BECAUSE IT WAS A LITTLE OVER MILEAGE IT COULD NOT BE FIXED.

MY 2012 EQUINOX IS CURRENTLY DEAD AT A CHEVY DEALERSHIP. HERE IS THE HISTORY: ON OCTOBER 20, 2017 THE ENGINE OF MY 2012 EQUINOX BLEW AT 109,866 MILES WHEN KEY WAS TURNED. THE ENGINE BLEW BECAUSE WAS ABSOLUTELY NO OIL IN MY ENGINE AND NO LEAKS WERE PRESENT. I DID NOT SEE ANY LIGHTS SAYING THERE WAS AN OIL PROBLEM. IN FACT, MY DASHBOARD READ THAT I HAD ENOUGH OIL BEFORE THE NEXT OIL CHANGE WAS NEEDED. I RECENTLY PURCHASED AN OIL CHANGE ON SEPTEMBER 15, 2017 AT 108,500 MILES. I PROVIDED THE RECEIPT TO DEALERSHIP. I HAVE ALWAYS GOTTEN REGULAR OIL CHANGES. RECENTLY I HAD TO GET OIL CHANGES AND CHECKS MORE FREQUENTLY THAN GM RECOMMENDS DUE TO OIL MISSING FROM MY VEHICLE FOR NO APPARENT REASON OR EXPLANATION. BECAUSE I HAD TO PUT IN SO MUCH OIL, I WOULD OFTEN TAKE MY CAR IN FOR AN OIL CHANGE AT A LOCAL OIL CHANGE BUSINESS OR REQUEST MY FATHER TO CHANGE/ADD OIL INTO MY VEHICLE. I TRAVEL AROUND SE MI AND RELY ON MY VEHICLE FOR WORK, SO I DO NOT HAVE THE TIME OR EXTRA FUNDS TO MAKE AN APPOINTMENT TAKE MY VEHICLE INTO THE DEALERSHIP FOR MONTHLY OIL CHANGES AND TOP-OFFS (SEE BELOW). FEBRUARY 10, 2017 - OIL CHANGED MARCH 14, 2017 - OIL CHANGED APRIL 26, 2017 - OIL ADDED MAY 18, 2017 - OIL CHANGED JUNE 1, 2017 - OIL ADDED JUNE 30, 2017 - OIL CHANGED JULY 8, 2017 - OIL ADDED AUGUST 3, 2017 - OIL ADDED AUGUST 15, 2017 - OIL CHANGED AUGUST 28, 2017 - OIL ADDED SEPTEMBER 15, 2017 - OIL CHANGED AT 108,500 MILES OCTOBER 20, 2017 - ENGINE BLEW AT 109,866 MILES, WITHOUT ANY INDICATION THAT ENGINE NEEDED TO BE SERVICED, OIL WAS LOW, ETC. IN FACT, MY DASHBOARD SHOWS THAT I HAVE AMPLE OIL LIFE LEFT IN MY ENGINE BEFORE OIL NEEDS TO BE CHANGED. I HAVE A FEW RECEIPTS FOR THESE SERVICE DATES.

WE RECEIVED A "SATISFACTION" LETTER REGARDING THE OIL CONSUMPTION AND STABILITY LIGHT ON THIS VEHICLE. THE ENGINE BURNS OIL CONSTANTLY AND THE 2D CYLINDER MISFIRES DUE TO THIS. THE CAR HAS GONE INTO "LIMP" MODE SEVERAL TIMES AND WHEN IT DOES IT IDLES EXTREMELY HIGH AND WE HAVE TO TAKE THE WATER OUT OF THE RESERVOIR AND CHANGE THE SPARK PLUG IN ORDER FOR THE CAR TO "RESET". THIS IS NOT A "SATISFACTION" ISSUE; IT'S A SAFETY ISSUE AND WHEN I ADDRESSED THIS WITH CHEVY I WAS TOLD BECAUSE MY CAR HAS OVER 150K ON IT THAT IT DOES NOT QUALIFY FOR THE FIX OR REIMBURSEMENT. IF THIS WAS TRULY A SATISFACTION ISSUE I WOULD AGREE, HOWEVER A CAR THAT ROUTINELY GOES INTO "LIMP" MODE, IDLES EXTREMELY ROUGH AND BURNS OVER A QUART OF OIL EVERY WEEK QUALIFIES AS A SAFETY ISSUE TO ME. THIS PAST WEEKEND I HAD MY DAUGHTER AND GRANDDAUGHTER IN MY CAR ABOUT 1 HOUR FROM THE HOUSE WHEN IT HAPPENED AGAIN. IF TOOK ALMOST 2 HOURS TO GET HOME AND WHEN MY HUSBAND LOOKED AT THE CAR HE'S NOT SURE HIS "STANDARD" FIX WILL WORK THIS TIME AND WE'RE NOW FACED WITH AN UNEXPECTED PURCHASE OF EITHER A NEW CAR OR BEING REQUIRED TO SPEND SEVERAL THOUSANDS OF DOLLARS FOR A NEW ENGINE. THIS GOES BEYOND ANY SATISFACTION ISSUE THAT I'M AWARE OF AND HAVING TO DRIVE LESS THAN 40 MILES AN HOUR TO GET HOME IN BAD WEATHER WITH MY DAUGHTER AND GRANDDAUGHTER, WHO IS 18 MONTHS OLD IS SAFETY, NOT SATISFACTION. I DO HAVE THE LETTERS FROM CHEVY AND MY RESPONSE IF YOU ARE INTERESTED IN REVIEWING. THANK YOU