2013 CHEVROLET EQUINOX Complaints
View complaints related to 2013 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 2013 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 CHEVROLET EQUINOX- WHEELING, WV
"TAKATA RECALL" MY AIRBAG LIGHT CAME ON FOR NO REASON, IT COST ME 105.00 AT STAFFILINO CHEVROLET FOR THEM TO TELL ME I HAVE AN INTERNAL SHORT IN THE PASSENGER PRESENCE MODULE AND IT WILL COST ME 656.00 TO HAVE IT FIXED. I SAW WHERE THE TAKATA RECALL WILL NOT BE COMPLETE UNTIL 2019. THIS DOES NOT HELP NOW AND I WOULD LIKE TO BE ADDED TO THE RECALL NOW. THE VEHICLE HAS NEVER BEEN WRECKED AND THIS LIGHT CAME ON OUT OF NOWHERE
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- MUSTANG, OK
I HAVE TAKEN MY CAR TO CHEVROLET MULTIPLE TIMES BECAUSE IT CUTS OUT WHEN IDLING AND SOMETIMES DRIVING. THE DEALERSHIP I PURCHASED IT FROM TOLD ME AROUND 40000 MILES THAT SOMETIMES 'YOU JUST GET A BAD APPLE.' THEY REPLACED MY MOTOR UNDER WARRANTY ABOUT 20,000 MILES AGO WITH A BRAND NEW MOTOR AND NOW MY CAR IS DOING THE EXACT SAME THING. I CONTACTED CUSTOMER CARE AT CHEVROLET AND THEY TOLD ME TO TAKE IT TO THE CLOSEST DEALER TO GET A DIAGNOSTIC TEST RUN AT MY EXPENSE BECAUSE MY WARRANTY IS OUT... MIND YOU I HAVE BEEN DEALING WITH THE SAME ISSUE SINCE I BOUGHT MY CAR... AND WHEN I CALLED THE DEALERSHIP, THEY TOLD ME THAT THEY COULDN'T SERVICE MY VEHICLE BECAUSE I DIDN'T HAVE THE WARRANTY WORK DONE AT THAT LOCATION. I CAN'T EVEN DRIVE MY CAR BECAUSE WE'VE ALMOST BEEN REAR ENDED MULTIPLE TIMES AND I HAVE VERY SMALL CHILDREN. I CAN'T DRIVE ALL THE WAY BACK TO THE DEALERSHIP THAT REPLACED IT WHEN I AM THE ONE PAYING FOR THE DIAGNOSTIC EXAM ANYWAY....SO I KEEP GETTING CONFLICTING RESPONSES FROM CHEVY AND THEIR DEALERSHIPS. I HAVE GOTTEN THE RUN AROUND SINCE I BOUGHT MY CAR BRAND NEW OFF THE LOT. I JUST ALMOST HAVE IT PAID OFF AND CAN'T AFFORD FOR THEM TO KEEP SCREWING ME AROUND, NOR CAN I AFFORD A NEW CAR. MY CAR LOSES THE ENGINE BUT ALL BATTERY FUNCTIONS WORK. IT HAPPENS WHILE IDLING, DRIVING SLOWLY AND EVEN ON THE HIGHWAY! IT'S SO DANGEROUS AND MANY PEOPLE COMPLAIN ABOUT THE SAME ISSUES WITH THE SAME CAR IF RESEARCHED ONLINE.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- YORK, NE
I WAS DRIVING MY EQUINOX ON MY WAY HOME FROM WORK, A 30 MINUTE COMMUTE. MY ENGINE STARTED MAKING SOME TICKING NOISES WHEN I WAS 5 MINUTES FROM HOME. I MADE IT ABOUT ANOTHER MILE AND MY ENGINE STARTED CLANKING, I TRIED TO PULL OVER TO THE SIDE OF THE ROAD AS MY ENGINE SHUT OFF. IT WAS BITTERLY COLD AND I HAD TO PICK UP MY GIRLS FROM DAYCARE, SO I HAD THE VEHICLE TOWED TO THE NEAREST MECHANIC AND FOUND A RIDE. TURNS OUT, MY ENGINE HAD A HGH OIL CONSUMPTION PROBLEM DUE TO PLUGGED PCV/INTAKE SYSTEM CAUSED ENGINE TO RUN DRY OF OIL DURING OPERATION. NO ENGINE PRESSURE WARNING LIGHT ILLUMINATED. NO OTHER WARNING SIGNS. THE ENGINE WAS DAMAGED AT REAR CRANKCASE SEAL/REAR MAIN. IT HAD 97,000 MILES AT THE TIME OF THE INCIDENT. I HAVE BEEN TOLD THIS IS COMMON IN SOME GMC/CHEVY VEHICLES, HOWEVER MY VIN ISN'T SPECIFICALLY COVERED. I HAVE TRIED TO TALK TO CHEVY REGARDING MY COMPLAINT, HOWEVER THEY ARE OF NO HELP. I'M AWARE OF SPECIAL COVERAGE ADJUSTMENTS DUE TO THIS SAME ISSUE (#14882, DOCUMENT ID 4098165), BUT WITHOUT MY VIN BEING INCLUDED, I AM GETTING NO ASSISTANCE FROM CHEVY REGARDING A KNOWN ISSUE IN SOME OF THEIR EQUNIOXES. PLEASE HELP. THIS IS A SERIOUS PROBLEM EFFECTING THEIR ENGINES, AND WITHOUT A WARNING LIGHT TELLING OF THE OIL PRESSURE/LEVEL PROBLEM. THERE'S A CHANCE MANY MORE DRIVERS WILL BE LEFT STRANDED AT THE SIDE OF THE ROAD.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- WHEELING, WV
TAKATA RECALL. MY EQUINOX IS NOT IN THE RECALL BUT SHOULD BE. I FILED A COMPLAINT BUT HAVE HEARD NOTHING BACK. THE AIRBAG LIGHT STAYS ON AND STAFILINOS DIAGNOSED A SHORT. IT JUST CAME ON ONE DAY WHEN I STARTED IT.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- GREEN BAY, WI
ON 12/25/2017 MY ENGINE FAILED AT 60 MPH ON THE HIGHWAY. I WAS ALMOST RE-ENDED BY THE VEHICLE BEHIND ME DUE TO THE RAPID DECELERATION OF MY VEHICLE BUT MANAGED TO SAFELY PULL TO THE SIDE OF THE HIGHWAY WHERE WE WAITED FOR ROADSIDE ASSISTANCE IN -20 WINDCHILLS. THE ENGINE FAILURE WAS CAUSED BY A FROZEN PCV VALVE ORIFICE WHICH PRESSURIZED THE CRANKCASE AND BLEW THE MAIN SEAL. AFTER REPLACING THE MAIN SEAL IT WAS DISCOVERED THAT THE ENGINE WAS DAMAGED BEYOND REPAIR AND HAD TO BE REPLACED AT MY EXPENSE. MY VEHICLE ENGINE AND YEAR MATCHES THE GROUP COVERED BY SPECIAL SERVICE ADJUSTMENT 14882 BUT MY VIN, LIKE SO MANY LISTED ON THIS SITE, WAS NOT INCLUDED IN THE SPECIAL COVERAGE DESPITE THE FACT THAT MY ENGINE FAILURE WAS DUE TO THE EXACT DEFECT DEFINED IN BULLETIN 14882.
Source: NHTSA WEB SITE -
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2013 CHEVROLET EQUINOX- MANHATTAN, IL
EXCESSIVE OIL CONSUMPTION ISSUE . I HAD TO HAVE THE DEALER CHECK THE OIL CONSUMPTION EVERY 1000 MI FOR 3000 MI FOR DOCUMENTATION. AT THE END OF THAT 3000 MI THE CAR WAS LOW 4.5 QUARTS OF OIL. PER GM THAT IS WITHIN THEIR 'SPECS' AND WILL NOT PAY FOR THE REPAIRS NEEDED IE; PISTONS AND PISTON RINGS AT THIS POINT.. EVEN THOUGH THIS IS A KNOWN GM ISSUE ON THIS VEHICLE. THE CAR SHAKES AND DIES WHEN STOPPING AND IDLING. RUNS TERRIBLE AND YOU CAN HEAR THE RATTLES IN THE ENGINE. NO OIL LIGHT HAS EVER COME ON IN THE CAR EVEN THOUGH THERE WERE TIMES IT WAS CHECKED AND THERE WAS NO OIL IN IT. SEE THE ATTACHED DOCUMENTATION OF SERVICE DOCUMENTATION BELOW. I ALSO HAVE A SERVICE REQUEST NUMBER OF SR 8-355-8368066 WITHIN GM WHICH HAS BEEN ESCALATED AND CLOSED. I CALLED GM AGAIN AND WAS GIVEN A NEW SERVICE REQUEST TO BE ASSIGNED TO A NEW SR SERVICE ADVISER, 8-391-1491891. #13-06-01-003H: EXCESSIVE OIL CONSUMPTION ' PERFORM OIL CONSUMPTION TEST AND/OR INSTALL PISTON AND PISTON RING KIT ' (FEB 9, 2016)
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- EAST ORANGE, NJ
TICKING NOISE (SOMETIMES LOUD) IN THE CENTER AND LEFT OF VEHICLE DASHBOARD WHEN VEHICLE IS STATIONARY (NO KEY IN IGNITION). PROBLEM STARTED AROUND OCTOBER 2017 AND NOW OCCURS FREQUENTLY. I HAVE A VIDEO RECORDING OF SOUND.
Source: NHTSA WEB SITE -
2013 CHEVROLET EQUINOX- STEVENSVILLE, MD
2013 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO WINDSHIELD WIPER SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE IS LOCATED ON ISLAND THAT DOES NOT HAVE A CERTIFIED GENERAL MOTORS REPAIR SHOP. THE MANUFACTURER ADVISED THE CONSUMER TO SHIP THE VEHICLE TO ANOTHER ISLAND TO HAVE IT REPAIRED. THE CONSUMER REQUESTED TO HAVE THE PARTS SENT TO A CERTIFIED MECHANIC TO THE ISLAND WHERE HE LIVES. *JS
Source: CONSUMER LETTER -
2013 CHEVROLET EQUINOX- DETROIT, MI
TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD CLICKING NOISE WAS PRESENT COMING FROM THE ENGINE AND THE WARNING FLASH DISPLAYED TO "SHUT ENGINE OFF DUE TO NO OIL". THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER (MATTHEW HARGREAVES, 2000 E. 12 MILE RD, ROYAL OAK MI) WHERE IT WAS DIAGNOSED THAT THE REAR MAIN ENGINE SEAL AND CYLINDER HEAD WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 118,000. *TT *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET EQUINOX- LEAVENWORTH, KS
ON A COLD WINTER DAY APPROXIMATELY 20 DEGREES, I EXITED OFF OF THE HIGHWAY. UPON COMING TO A STOP AT THE TOLL PLAZA, THE CAR BEGAN MAKING A HORRIBLE CLANKING NOISE, THE 'ENGINE REDUCED POWER' NOTIFICATION APPEARED AS WELL AS THE TRACTION ACTIVATION. THE CAR DIED BUT STARTED BACK UP TO GET IT OFF THE ROAD TO SAFETY. HAD IT TOWED TO THE NEAREST CHEVROLET DEALERSHIP AND DISCOVERED THE PCV SYSTEM FROZE UP AND BLEW THE REAR MAIN SEAL. THE CAR HAD 103K MILES ON IT AT THE TIME AND WAS PURCHASED NEW. NEVER HAD A SINGLE PROBLEM WITH IT AND ALWAYS WE'LL MAINTAINED. ENDED UP HAVING TO REPLACE THE MOTOR TO THE TUNE OF $5,575. LESS THAN 24 HOURS AFTER PICKING IT UP FROM THE DEALERSHIP, IT WOULD NOT START. THE STABILITRACK AND POWER STEERING LIGHTS CAME ON AND HAD TO BE TOWED BACK TO THE DEALERSHIP.
Source: NHTSA WEB SITE