2013 CHEVROLET EQUINOX Complaints

WHILE DRIVING DOWN THE FREEWAY, I NOTICED SMOKE COMING FROM BEHIND MY 2013 CHEVY EQUINOX. I PULLED OVER TO A GAS STATION, LOOKED UNDERNEATH AS SMOKE WAS ALSO COMING FROM THE FRONT PASSENGER SIDE IT APPEARED. I SAW WHAT APPEARED TO BE OIL BETWEEN THE MOTOR AND TRANSMISSION. I CONTACTED A MECHANIC AND WAS GOING TO DRIVE TO HIS SHOP AS IT WAS NOT TOO FAR AWAY. I WAS STARTING TO LOSE POWER AND PULLED OVER PERMANENTLY. IT WAS FLOWING STILL UNTIL IT DRAINED ALL OF THE OIL OUT. I HAD IT TOWED TO A MECHANIC SHOP. I RESEARCHED AND IT WAS CONFIRMED BY THE MECHANIC SHOP, THERE IS A SERVICE BULLETIN 14882 THAT STATES THAT WITH EXTREME WEATHER, OF WHICH WAS OCCURRING AT THE TIME, PRESSURE BUILDS UP DUE TO A CLOGGED PCV WHICH INCREASES THE PRESSURE TO THE CRANKSHAFT REAR SEAL AND BLOWS IT OUT. THIS ALSO WAS VERIFIED BY THE MECHANIC BY DOING A PRESSURE CHECK AS DISCUSSED IN THE BULLETING AND IT DID IN FACT FAIL. THIS IS A KNOWN ISSUE AND AFTER SPEAKING WITH TWO GM DEALERS AND GM CUSTOMER SERVICE, THEY ARE STATING DUE TO THE VIN NUMBER NOT BEING LISTED AS HAVING THE ISSUE IT IS NOT COVERED. THE SERVICE BULLETIN COVERS 2010-2014 CHEVY EQUINOX WITH THE 2.4L ECOTEC ENGINE OF WHICH MINE IS A 2013 HAS. ONE OF THE GM DEALERS STATES THAT IT SHOULD BE INCLUDED AS WELL. I HAVE TO HAVE IT FIXED AT THE SHOP IT IS AT, BUT AM REQUESTING REIMBURSEMENT PER THE SERVICE BULLETIN 14882 ON PAGE 8 WHICH STATES UNDER THE REIMBURSEMENT SECTION, THAT IF THE REPAIRS HAVE BEEN DONE, I CAN TAKE IT TO A DEALER WITH RECEIPT AND DOCUMENTATION OR SUBMIT WITH THE FORM TO GM FOR REIMBURSEMENT.

MY CAR ENGINE SEIZED UP DUE TO AN OIL LEAK FROM THE REAR OF THE ENGINE DUE TO SEVERE COLD TEMPERATURES BELOW ZERO DEGREES (-18 DEGREES C). AS I WAS DRIVING THE CAR STARTED MAKING NOISE AND CAME TO A COMPLETE STOP WITH ALL OF MY OIL RELEASED FROM IT. THE CAR WAS MOVING AT THE TIME OF THE INCIDENT.

WHEN I WENT OUT TO START MY VEHICLE, IT HESITANTLY STARTED, BUT WHEN I PUT IT INTO GEAR AND DROVE A LITTLE WAYS , IT STALLED OUT OF NOWHERE. WHEN I TRIED TO START IT UP AGAIN IT WOULDN'T TURN OVER COMPLETELY AND THIS STABILITRAK WARNING CAME UP. I HAD IT TOWED TO LOCAL AUTO SHOP WHERE THEY TOLD ME THAT SOME GEAR IN THE ENGINE WAS COMPLETELY BROKEN AND THAT I NEEDED TO REPLACE THE WHOLE ENGINE. I KEEP UP WITH MY OIL CHANGES AND HAVE HAD NO WARNING AS TO ANY PROBLEMS THAT COULD HAVE LED UP TO THIS. THE MORE I READ ABOUT THIS VEHICLE , THE MORE COMPLAINTS I SEE ABOUT THE SAME ISSUES I'VE BEEN HAVING ALONG THE WAY: IE WINDSHIELD WIPER BREAKING, EXHAUST MANIFOLD REPLACEMENT AND CATYLITIC CONVERTER, AND OVERALL POWER TRAIN AND ENGINE PROBLEMS. IT'S NOT A COINCIDENCE THAT MULTIPLE PEOPLE ARE HAVING THE SAME PROBLEMS WITH THESE CHEVY PRODUCTS, AND IN THE NAME OF SAFETY , THIS COMPANY NEEDS TO STEP UP AND REPAIR OR REPLACE THESE HORRIBLY AND INCOMPETENTLY MADE PARTS. IT'S ABSOLUTELY UNACCEPTABLE THAT I HAVE A LESS THAN 5 YEAR OLD CAR THAT IS GOOD FOR NO MORE THAN A PAPER WEIGHT RIGHT NOW. WE THE CONSUMER BUY CHEVY PRODUCTS FOR DEPENDABILITY , NOT TO CONSTANTLY HAVE TO FIX IT, AND SHELL OUT EVEN MORE MONEY TO ENSURE OUR SAFETY. AND DON'T TELL ME (CHEVY REP) WHEN I CALL AND COMPLAIN , THAT IT IS MY FAULT, BECAUSE THE ONLY FAULT I SEE I'VE MADE IS BUYING YOUR POS CAR!!!

MY VEHICLE DISPLAYED THE ISSUE COVERED UNDER GM SERVICE BULLETIN - SPECIAL COVERAGE 14882 SPECIAL COVERAGE ADJUSTMENT ' PLUGGED PCV ORIFICE IN INTAKE MANIFOLD. MY VEHICLE MATCHES THE CRITERIA INDICATED ON THE BULLETIN BUT MY SPECIFIC VIN IS NOT INCLUDED IN THIS SERVICE BULLETIN. MY VEHICLE WAS INSIDE THE EXTENDED COVERAGE OF 10/120 INDICATED IN THE BULLETIN. DEALERSHIP INDICATED THAT THE DAMAGE TO MY ENGINE WAS CAUSED BY THIS DEFECT BUT THAT THE COVERAGE DID NOT APPLY TO MY SPECIFIC VIN. VEHICLE WAS STARTED AFTER WORK AND WAS LOUDER THAN NORMAL SO I PROCEEDED TO THE CLOSEST DEALERSHIP. THE VEHICLE WAS LUCKILY ON A CITY STREET IN MOTION WHEN CHECK ENGINE LIGHT DISPLAYED. AS I WAS INSIGHT OF THE DEALERSHIP I PULLED INTO THE LOT AND THE OIL PRESSURE AND STOP ENGINE LIGHTS DISPLAYED THE ENGINE STOPPED RUNNING AND POWER WAS LOST TO THE VEHICLE AT THE SERVICE BAY DOOR. CAR WAS BROUGHT INTO SERVICE IMMEDIATELY. DAMAGE TO VEHICLE IN EXCESS OF $2600.

PCV VALVE FREEZES AND BLOWS ENGINE MAIN SEAL ALONG WITH HIGH PRESSURE FUEL REGULATOR PUTTING FUEL IN THE OIL, GM WILL REPAIR SOME 2.4 ENGINES BUT NOT ALL BUT THE ISSUES IS HAPPENING TO ALL 2.4 ENGINES WE THE CONSUMERS NEED HELP IN GETTING THIS ISSUE RESOLVED CORPORATE AMERICA AT ITS FINEST.

REAR MAIN CRANKSHAFT SEAL FAILURE. VIN NOT COVERED BY SB - 10057977 - 8108 SPECIAL COVERAGE BULLETIN NO. 14882. SEAL FAILURE OCCURRED WHILE DRIVING. ENGINE ALSO EXHIBITS EXCESSIVE OIL CONSUMPTION SINCE NEW. CURRENT MILEAGE 120,000

THIS CAR HAS HAD DOCUMENTED EXCESSIVE OIL CONSUMPTION ISSUES SINCE I BOUGHT IT USED IN 2015. CHEVROLET WILL NOT MAKE RIGHT. SO FAR I HAVE HAD TO REPLACE THE TIMING CHAIN AND MAIN SEAL TWICE DUE TO MASSIVE OIL LEAKAGE AND LOSS. MOST RECENTLY ENGINE SEIZED UP WHILE I WAS GOING 70 MPH AND STOPPED IN THE MIDDLE OF THE HIGHWAY. A VERY DANGEROUS SITUATION. EVEN THOUGH OIL HAD BEEN CHANGED 1500 MILES PREVIOUSLY, IT WAS BONE DRY AND MAIN SEAL BLEW OUT FOR THE SECOND TIME. GM SAYS IT "COSTS TOO MUCH" TO REPLACE FAULTY PISTON RINGS WHICH ARE THE SOURCE OF SEVERAL SERVICE BULLETINS AND RECALLS. THIS IS A VERY DANGEROUS CAR AND SOMEONE IS GOING TO GET KILLED DRIVING THESE THINGS!! THIS IS THE 3RD TIME THE ENGINE HAS SEIZED UP ON ME IN TRAFFIC. CAR ONLY HAS 132K MILES, PROBLEMS STARTED AT AROUND 45K MILES.

PCV SYSTEM REAR MAIN SEAL FROZE AND BURST RESULTING LOOSING OIL IN THE VEHICLE.....WAS TOLD THE INTAKE MANIFOLD HAD TO BE PULLED ALSO TO CHECK IF ANYTHING WAS BLOCKING. VEHICLE WAS PARKED IN WORK PARKING LOT ALL DAY AND DROVE HOME ONLY TO FIND THAT OIL WAS LEAKING FROM CAR. I WAS TOLD IT HAD TO BE TAKEN TO A DEALERSHIP LEARNED THAT THERE IS A BULLETIN FROM GM STATING THAT WHEN THE SEAL BURTS, THE INTAKE MANIFOLD HAS TO BE PULLED AND CHECKED FOR BLOCKAGE...WHICH THE CONSUMBER HAS TO PAY FOR.....GM DOES NOT.....WHY??

OUR DAUGHTER AND I WERE DRIVING DOWN THE HIGHWAY DOING 55 IN A 65 MPH ZONE WHEN ALL OFF A SUDDEN THE CARS STABILIZING TEAK AND TRACTION CONTROL LIGHTS CAME ON AS WELL AS THE CHECK ENGINE LIGHT. WE ALSO LOST INSTANT POWER AND HAD TO TRY AND GET OVER TO THE SIDE OF THE ROAD OFF THE HIGHWAY TO AVOID GETTING HIT. IT WAS A HIGH OF 25 THAT DAY AND I HAVE MULTIPLE SCLEROSIS SO WE HAD TO SIT AND WAIT IN THE COLD CAR UNTIL WE COULD GET SOME HELP. WE HAVE HAD TO HAVE THE CAR TOWED AND HAVE BEEN TOLD IT WILL PROBABLY COST A MINIMUM OF $4800 AND COULD BE AS MUCH OVER $10,000. WITH MY MEDICAL COSTS , STILL OWING SEVERAL YEARS ON THE CAR, THIS IS A MAJOR FINANCIAL SITUATION. NOT TO MENTION THAT THERE HAS BEEN NUMEROUS COMPLAINTS JUST LIKE OURS AND TO EVEN THE SAME MAKE, MODEL AND EVEN YEAR. WHY!!!! IS THERE NOT A RECALL BEFORE SOME GETS SERIOUSLY HURT OR KILLED. AS IT IS, IT HAS JUST MADE ME SICKER TRYING TO FIGURE OUT WHAT TO DO ABOUT A VEHICLE THAT WE THOUGHT WE COULD TRUST!

I MADE AN APPOINTMENT 2013 EQUINOX INTO THE DEALER BECAUSE I WAS SMELLING STRONG EXHAUST SMELL IN THE CAB. AS SOON AS I TALKED TO THE MECHANIC HE TOLD ME IT WAS MOST LIKELY A CRACKED EXHAUST MANIFOLD AND THAT IT IS HAPPENING FREQUENTLY IN THE EQUINOX MODELS. THEN 2 DAYS BEFORE MY APPOINTMENT TO GET MY CAR LOOKED AT MY CHECK ENGINE LIKE TURNED ON SO I PARKED IT AND DIDN'T DRIVE IT UNTIL IT WAS TIME TO TAKE IT TO THE DEALERSHIP. WHEN I GOT THERE I LET THEM KNOW THAT THE LIGHT HAD JUST CAME ON. AFTER INSPECTING MY CAR THEY FOUND THAT THE EXHAUST CAMSHAFT ACTUATOR SOLENOID WAS OUT OF SPEC. THE REMOVED IT AND REPLACED IT AND FOUND A LOT OF METAL SHAVINGS ON THE ACTUATOR. R/R INTAKE SOLENOID AND AND CLEANED MORE METAL SHAVINGS OFF OF THAT. THEY CHECKED THE OIL AND THERE WAS NO OIL ON THE DIPSTICK, CAR IS NOT LEAKING OIL AND HAS BEEN REGULARLY MAINTAINED. THE SERVICE MANAGER AT THE DEALERSHIP CAME OUT AND TALKED WITH US AND SAID THAT WE NEED A FULL ENGINE REBUILD BECAUSE THESE CARS WILL START TO USE OIL AND THE TIMING CHAIN WEARS THE GUIDE OUT AT THEN THE CHAIN GETS WORN OUT AND IT RUINS THE ENTIRE ENGINE. THERE WAS NO INDICATORS OF ISSUES UNTIL THE ENGINE IS SHOT. THE DEALERSHIP AND GM SAID THAT THERE IS A SPECIAL PROGRAM FOR 2010 - 2012 EUQINOX TO FIX THIS PROBLEM BUT BECAUSE MINE IS A YEAR NEWER (2013) THAT MY VEHICLE DOESN'T QUALIFY. NOT ONLY IS THE ENGINE TOTALLY SHOT AFTER 117,000 MILES AND 4 YEARS BUT THE EXHAUST MANIFOLD IS CRACKED RIGHT AT THE THE FRESH AIR INTAKE AND SO IT SUCKS EXHAUST RIGHT INTO THE CAB OF THE VEHICLE WHEN THE HEAT IS RUNNING. IT IS SO STRONG THAT THE WINDOWS HAVE TO BE ROLLED DOWN TO DRIVE IT. NOT SAFE!!! SUPER DANGEROUS TO BE FILLING THE CAB WITH CARBON MONOXIDE! NOT TO MENTION THE ENGINE IS TOTALLY SHOT DUE TO A DESIGNE FLAW AND COULD BREAK DOWN ON THE SIDE OF THE ROAD AT ANYTIME.