2012 CHEVROLET EQUINOX Complaints

REPLACE ENGINE AT 54,204 MILES AND HAD 11 OIL CHANGES. WAS TOLD I DIDN'T CHANGE OIL ENOUGH OR CHECKED LEVELS AT EVERY FUEL FILLUP. ALSO WAS TOLD NOTICE WAS SENT OUT THAT COMPUTER NEEDED TO BE RESET TO ALERT FOR MORE FREQUENT OIL CHANGES, WHICH WAS DONE AT TIME ON ENGINE REPLACEMENT. LETTER WAS SENT TO ME LAST MONTH STATING I MAY BE DUE REIMBURSEMENT BUT AFTER I DROPPED OF ALL PAPERWORK AT DEALERSHIP WHERE CAR WAS BOUGHT LAST MONTH, I CHECKED LAST WEEK AND THEY CAN'T FIND PAPERWORK AND NOBODY HAS CALLED BACK TO TELL ME WHAT TO DO NEXT. TOTAL INCOMPETENCY BY THE DEALER AS THEY TOLD ME THAT MY VEHICLE WASN'T EVEN REGISTERED AS BEING BOUGHT AT THIS DEALER.

WAS TOLD BY MY MECHANIC THE VEHICLE WAS BURNING OIL. FOUND OUT IN MAY 2017 THAT CHEVY IS AWARE OF A DEFECTIVE PISTON RING PROBLEM THAT CAUSES THIS. THEY HAVE BEEN AWARE SINCE AT LEAST 2015. WAITED 2 YEARS TO NOTIFY ME BY MAIL. WHEN I WENT TO A DEALER TO HAVE PROBLEM FIXED I WAS TOLD VEHICLE HAS TOO MANY MILES ON IT. IT WOULD NOT HAVE HAD TOO MANY MILES HAD I BENN NOTIFIED 2 YEARS AGO!

IT WAS RAINING VERY HARD ON A SATURDAY AFTERNOON, AND THE WINDSHIELD WIPERS WERE ON HIGH. THE DRIVER WAS PULLING THE CAR INTO A PARKING LOT WHEN THE WIPERS SUDDENLY STOPPED MID-SWIPE. THE WIPER WAS LEFT DIRECTLY IN FRONT OF THE DRIVER'S LINE OF SIGHT. THE DRIVER PARKED AND TRIED TO PUSH GENTLY TO GET THE WIPER "UNSTUCK", BUT EVENTUALLY JUST PUSHED IT TO THE WIPER RESTING POSITION. THE WIPERS NO LONGER MOVE AT ALL. WE ASSUME THAT THE WIPER GEARS BROKE OR BECAME SEIZED WHILE RUNNING, BUT WE WILL NOT KNOW UNTIL A MECHANIC LOOKS AT THEM. WE NEED TO WAIT UNTIL IT IS NOT RAINING TO DRIVE TO THE MECHANIC AND GET THIS ISSUE FIXED. IF THIS HAPPENED ON A HIGHWAY OR BUSY STREET, IT COULD HAVE BEEN FATAL. WE UNDERSTAND THERE IS ALREADY A 2013 CHEVY EQUINOX RECALL FOR THIS ISSUE. IT SHOULD ALSO BE EXTENDED TO THE 2012 CHEVY EQUINOX YEAR WE OWN.

AT TIMES IT SEEMS LIKE THE TRANSMISSION DOESN'T SHIFT PROPERLY WHEN STARTING TO ACCELERATE. IT'S AS IF IT'S NOT SURE WHAT GEAR TO GO INTO. CURRENTLY I HAVE AN ENGINE LIGHT ON AND IT STALLS FREQUENTLY. IF I SLOW DOWN OR START TO ACCELERATE IT WILL STALL. I'M AFRAID I'M GOING TO GET REAR ENDED BY SOMEONE! IT ALSO BLOWS OUT WHITE SMOKE FROM THE EXHAUST. I SEEM TO BE ADDING OIL MORE OFTEN THAN I SHOULD.

ON MAY 27TH I WAS OPENING THE LIFT GATE TO UNLOAD ITEMS. THE CAR WAS OFF. I OPENED THE LIFT GATE USING THE BUTTON UNDER THE HANDLE.THE DOOR OPENED FULLY. I REACHED IN THE CAR TO REMOVE LUGGAGE. THE DOOR CLOSED QUICKLY ON MY BACK AND STOPPED JUST BEFORE PINNING ME IN THE DOOR WAY. THE DOOR IMMEDIATELY OPENED A SECOND TIME AND I MOVED QUICKLY OUT OF THE WAY. AS SOON AS IT OPENED FULLY,IT SLAMMED COMPLETELY SHUT. I AM STILL UNABLE TO USE THE LIFT GATE SAFELY.

THE WINDSHIELD WIPERS ON MY VEHICLE (VIN #2GNALDEK6C396483) STOPPED WORKING WHEN THE WIPERS WERE MOVED TO HIGH SPEED. THE DEALERSHIP (NORTHSTAR CHEVROLET IN CLIFTON PARK NY) REPLACED THE WIPER MODULE (PART #84241847) AND PLUG (PART # 15259076) ON 06/07/2017. THIS ISSUE SEEMS TO BE CONSISTENT WIT THE RECENTLY ANNOUNCE RECALL OF 2013 CHEVROLET EQUINOX VEHICLES WITH WINDSHIELD WIPER ISSUES. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHEN THIS OCCURRED. WEATHER CONDITIONS WERE HEAVY RAIN.

I HAVE 64,633 MILES ON THE CAR THE ENGINE STARTED TO KNOCK WHEN STARTING. THE DEALER VERIFIED NOISE ON START UP AND CONSTANT NOISE WIHILE IDLING AND FOUND NOISE FROM BALANCE SHAFT CHAIN AND CAN GEARS..DEALER REPLACED THE BALANCE SHAFT CHAIN, BALANCE SHAFT CHAIN ACTUATORS, NECESSARY GASKETS, SEALS, AND BOLTS. ALSO BECAUSE OF THIS HAD TO GET A TRANSMISSION FLUID WITH TOTAL FLUID EXCHANGE AND TRANSMISSION FLUID CONDITIONER.. I SEE MANY COMPLAINTS ON HERE FOR THIS SAME ISSUE AND I WOULD THINK THAT CHEVY COULD MAKE A MORE DEPENDABLE, RELIABLE VEHICLE THAN THIS OR BE RESPONSIBLE FOR THESE REPAIRS. I HAVE HAD A GM CAR FOR MANY YEARS BUT BELIEVE THAT IT MAY BE TIME TO TRADE THIS ONE IN AND TRY A DIFFERENT BETTER MADE TO LAST BRAND. I WOULD NOT EXPECT ANY ENGINE DAMAGE OR MAJOR ISSUES LIKE THIS WITH SO FEW MILES. I AM SO GLAD I TOOK THIS IN TO BE CHECK OUT I WOULD HATE TO BE DRIVING AS OTHERS STATED THEY WERE AND HAVE MY CAR JUST STOP AND PUT MY LIFE AT RISK.

DURING A RAINSTORM, AND WHILE AT HIGHWAY SPEED, MY FRONT WIPERS FAILED. TOOK CAR TO DEALER FOR REPAIR, HAD CORRODED AND BROKEN WIPER MODULE REPAIRED/REPLACED. WAS TOLD THAT ONLY THE 2013 OR LATER MODELS WERE RECALLED EVEN THOUGH THIS EXACT PROBLEM OCCURRED ON MY 2012 MODEL WHICH THE DEALER WAS AWARE IS THE SAME PART AND ISSUE. PAID FOR THE SERVICE BUT ASKING WHY THIS RECALL WAS NOT EXTENDED TO OTHER MODELS WHEN THE SAME FAILURE IS OCCURRING. FILED A REPORT WITH GM ON THIS ISSUE AS WELL BUT NO RESOLUTION ON REIMBURSEMENT FOR THE REPAIR. THE ISSUE NEARLY CAUSED A HIGHWAY SPEED ACCIDENT AND SIGNIFICANT COST DUE TO TRAVEL DELAYS.

BOUGHT USED AND THEN STARTED NOTICING OIL DISAPPEARING. TOOK TO DEALER, OIL CONSUMPTION TEST DONE, DEALER SAYS NORMAL USE. NO HELP FROM THE DEALER AT ALL. CONSUMPTION GOT WORSE, WENT FROM 2 QUARTS TO 4 QUARTS BETWEEN OIL CHANGES. IN THE MEANTIME HAD TO REPLACE CATALYTIC CONVERTER AND A CRACKED EXHAUST MANIFOLD AND NOW HAVE A CHECK ENGINE LIGHT INDICATING O2 SENSOR PROBLEM, GAS MILEAGE DROPPING TOO. AFTER RESEARCHING, THESE PROBLEMS SEEM TO BE CAUSED BY THE OIL USE ISSUE. ENGINE PROBABLY NEEDS NEW RINGS AND PISTONS($2500 AT THE DEALER) BUT OTHER INTERNAL DAMAGE MAY BE PRESENT SO COST MAY BE EVEN MORE. I FOUND ON THE INTERNET THAT GM HAD EXTENDED WARRANTY FOR THIS ISSUE BUT ONLY UP TO 7 YRS OR 120K MILES. SO, I AM OUT OF LUCK AND DEALER DID NOT MENTION THIS AS THIS STARTED WHILE STILL UNDER 120K MILES. CONSULTED A HONEST MECHANIC FRIEND AND HE SAYS IT WOULD BE CHEAPER TO REPLACE THE ENGINE. HE QUOTED $1800 FOR ENGINE AND LABOR, TURN KEY JOB, WITH A ONE YEAR WARRANTY ON EVERYTHING. I TRUST HIM. ONLY CHOICE IS TO REPLACE ENGINE OR GET RID OF THE CAR.

THIS VEHICLE HAS KNOWN OIL CONSUMPTION ISSUES. IN APRIL 2016 THE VEHICLE WAS LURCHING AND SHAKING. DURING SERVICE OF THE VEHICLE THEY STATED THE OIL WAS LOW, WHICH HAS BEEN ON ONGOING ISSUE. WE WERE ADVISED TO BRING IT BACK IN AUGUST FOR AN OIL CONSUMPTION TEST. WE TOOK IT IN FOR THE OIL CONSUMPTION TEST. NOW IN MAY 2017 WE ARE EXPERIENCING THE SAME ISSUES. INTERESTINGLY ENOUGH THE DEALERSHIP NOW HAS NO RECORD OF THE OIL ISSUES, INCLUDING THE OIL CONSUMPTION TEST. THE DEALERSHIP RUMMAGED THROUGH THE GLOVE COMPARTMENT AND STATED THE VEHICLE WAS ONLY GETTING OIL CHANGES EVERY 6000. IN FACT, NOT ALL TO THE OIL CHANGE RECEIPTS GO IN THE GLOVE COMPARTMENT. WE BELIEVE GM IS ATTEMPTING TO HIDE THE ISSUE. ULTIMATELY THE VEHICLE WILL LURCH AND CAUSE PERSONAL INJURY OR PROPERTY DAMAGE.