2013 CHEVROLET EQUINOX Complaints

View complaints related to 2013 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 720 complaints submitted for the 2013 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 CHEVROLET EQUINOX
    - MACON, GA

    WIPERS STOPPED WORKING WHILE DRIVING IN THUNDERSTORM ON JULY 1, 2016. I PAYED FOR REPAIRS $474, IN 2016. CAR RECALLED FOR SAME 2017. RECALL ID NUMBER 16V582. GM SAID I WOULD BE REIMBURSED IF ALREADY FIXED. TOOK TO DEALER AS INSTRUCTED, BUT GM ONLY REIMBURSED FOR PART $148 ( WAS I TO INSTALL IT MYSELF ?) . SAID BILL IN WRONG NAME, BUT IN HUSBAND NAME AS NOTED. THEY DECLINED OTHER DOCUMENTATION. SAID PART NUMBER WRONG; I HAD NO CONTROL OVER PART NUMBER, JUST NEEDED WIPERS TO WORK. I AM STILL OUT OVER $300. HOW CAN GM CLAIM THEY ARE REIMBURSING?

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - LEITCHFIELD, KY

    PASSENGER FRONT AIRBAG MAP SENSOR WITH FOAM, WIRING HARNESS AND PROGRAMMING HAD TO BE REPLACED AT A COST OF 688.49 ON FEB 8 2017. SEAT BELT SENSOR KEPT GOING OFF.

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - FLUSHING, MI

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE DRIVING 25 MPH, THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE AL CERA DEALER WHERE IT WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED IN THE PSCM. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER A SOFTWARE UPDATE AND THE CASE WOULD BE FORWARDED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - JANESVILLE WI, WI

    "TAMARA RECALL" I'M WRITING REGUARDING AN ACCIDENT THAT TOTALED OUT MY VEHICLE BUT NONE OF MY AIR BAGS DEPLOYED ? I HIT A DEER AT 75-80 MPH ON A HWY IT HIT MY DRIVERS SIDE HEADLIGHT AND CONTINUED UP OVER MY HOOD AND ACTUALLY DENTED PART OF MY PASSENGER SIDE FENDER I COULDN'T EVEN OPEN THE DOOR ALL THE WAY! NONE OF MY AIR BAGS WENT OFF. LUCKILY I HAD MY SEAT BELT ON WHICH SOMETHING IN THE SEAT BELT BLEW WHEN IT LOCKED ME IN PLACE DUE TO THE IMPACT OF THE DEER HITTING JUMPING OUT AT ME A WARNING POPPED UP ON MY DASH BELIEVE SAID "LOCKED" BUT ALL HAPPENED SO FAST , IT PUSHED & CRACKED JUST ABOUT EVERYTHING UNDER MY HOOD. I HAD SMOKE COMING FROM MY VEHICLE, FLUIDS ON THE GROUND NO FIRE THANKFULLY ! MY SUV WAS TOTALED AND MANY HAVE QUESTIONED ME ABOUT THE AIR BAGS. I'M NOW WONDERING THE SAME THING. WHY IN THE WORLD DID NONE OF THESE GO OFF ? IF I WOULDN'T HAVE HAD MY SEAT BELT ON WHO KNOWS WHAT WOULD HAVE HAPPENED WITH THE AIR BAGS NOT GOING OFF ! I'VE DONE RESEARCH I HAVEN'T SEEN ANY RECALLS, BUT I AM A LITTLE CONFUSED BY THIS!

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - WEST VALLEY CITY, UT

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE CONTACT CALLED GUS PAULOS CHEVROLET (4050 3500 S, WEST VALLEY CITY, UT 84120 (801) 758-8387) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - HASTINGS, MN

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. WHILE OPERATING THE VEHICLE WITH THE WINDSHIELD WIPERS ON HIGH, THE WIPERS SUDDENLY STOPPED WORKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BALL JOINTS IN THE WIPER MODULE WERE FAULTY. THE WIPERS WERE READJUSTED AND THE DRIVER WAS INSTRUCTED THAT THE FAILURE COULD RECUR WHEN USING THE WIPERS ON THE HIGH SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - PARMA, OH

    WINDSHIELD WIPERS POPS OFF AND STOPS WORKING. ENGINE RUNS WHILE KEY IS NOT INSERTED

    Source: NHTSA WEB SITE
  • 2013 CHEVROLET EQUINOX
    - ANTHEM, AZ

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE DEALER STATED THAT THE PARTS WERE AVAILABLE AND MADE AN APPOINTMENT FOR THE RECALL REPAIR. AFTER THE VEHICLE WAS TAKEN TO THE DEALER, THE DEALER CALLED AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - APOLLO BEACH, FL

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE, BUT THE CONTACT CALLED BACK AND WAS INFORMED THAT THE PART WAS AVAILABLE. THE DEALER SCHEDULED AN APPOINTMENT FOR MAY 3, 2017, BUT THEN STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT WAS UNCERTAIN OF WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 CHEVROLET EQUINOX
    - DERRY, PA

    TL* THE CONTACT OWNS A 2013 CHEVROLET EQUINOX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V582000 (VISIBILITY) AND THE PART HAD NOT BEEN SUPPLIED IN A REASONABLE TIME FRAME TO RECEIVE THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING DURING INCLEMENT WEATHER, THE WIPERS FAILED TO FUNCTION. THE CONTACT HAD TO VIEW OUT OF THE FRONT PASSENGER SIDE WINDOW DUE TO THE FAILURE THAT IMPACTED THE CONTACTS VISIBILITY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION WIPER MOTOR WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS CHECKING TO DETERMINE WHEN THE PART MAY BE SUPPLIED TO THE DEALER TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 72,502. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE