2016 CHEVROLET EQUINOX Complaints

View complaints related to 2016 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 370 complaints submitted for the 2016 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 CHEVROLET EQUINOX
    - Gurnee, IL

    Make: Chevy ---- Model: Equinox ----- Year: 2016 ----- Mileage: Just under 78,000 miles ----- Component or system: Rear main seal failed leaking nearly all the oil left in the vehicle over the course of a few minutes of driving, which also left a dinner sized plate of oil underneath the car after parking in my garage. ----- Available upon request: Incident occurred 1/14/2025, with diagnosis from dealer on 1/15/2025. As of this moment the vehicle is still available and is being held by the mechanic while I decide on next course of action (repair or scrap). ----- How was your safety or the safety of others put at risk? I luckily made it home before all of the oil had depleted but this could have caused engine damage and failure while driving. The repair shop noted they did not notice any signs of engine damage but they are worried that engine damage may have occurred. There is no warning on the dash or computer related to the seal breaking or oil being almost entirely depleted. ----- Has the problem been reproduced or confirmed by a dealer or independent service center? It was brought in to a local repair shop who I personally trust which also has a 4.8 stars with 700 ratings on google. They degreased the car due to the oil everywhere and noted the rear main seal on the car had a massive leak and the car is non-operable in this condition. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Vehicle has only been inspected by the dealer mentioned above. ----- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There is no warning or check engine light on the dash or computer related to the seal breaking or oil being almost entirely depleted.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Liverpool, NY

    Vehicle has an oil consumption issues which lead to a blown engines. Have been up to date on oil changes, just had an oil change 1 month ago and today the engine blew

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Elk River, MN

    We purchased a 2016 Chevy equinox with a 2.4 eco-tech engine in September 2023 for approximately $14,000 and 95,000 miles. In September 2024, our vehicle seemed to malfunction at a gas station. When my husband attempted to turn the car on, it sputtered and several different lights lit up the dashboard. The car wouldnt start and we had to have it towed. The shop informed us the next day that there was zero oil in the car and our engine had blown. This was extremely shocking to us as we had zero issues prior to this and had our oil and tires changed within the last month. Upon their inspection, they stated no oil in the car. We told them we had recently had it changed at an oil shop. A shop employee then informed us there were known issues with this type of engine and we should look into it. Upon further research, we discovered this engine had indeed experienced issues over the past several years. A lawsuit was apparently settled regarding the 2010-2013 vehicles and 2014-2017 were now also experiencing issues. There is a class action lawsuit going on in a southern state as well. I contacted the MN OIG office and they advised we file a complaint here. We still owed approximately 9,000$ when this happened. I contacted GM support at 866-366-2273 on 10/7 and spoke with rep Jasmine and supervisor Rochelle. They advised they cannot open a case for me unless I pay to have the car towed to a GM approved dealer and pay for a diagnostic. They stated it’s possible but not likely that I would receive any assistance due to the power train warranty am expiring at 60,000 miles. I advised I cannot afford to pay to have it towed a 3rd time and diagnosed again just in the hope they would be able to help. Prior to this happening, we did not experience any issues with the vehicle and it wasn’t indicating there were any issues (there were no lights on to show something wasn’t functioning properly).

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Harbor Beach, MI

    During a snow storm the windshield wipers quit working. After troubleshooting, the short wiper linkage arm was disconnected. This was due to the plastic bushing popped off the ball stud. This part does not have a clip for retention. The replacement plastic bushing is extremely difficult to install without a press. 2 bushings were broken trying to preform a quality repair. A safe repair requires a replacement linkage assembly [$100 +] to complete the repair with confidence minimizing chance of a repeated repair.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Pearland, TX

    It appears the 2.4L engine is burning oil at a high rate, leading to engine stutters, stalling, and outright engine failure. Our mechanic says if we didn't catch this in time, an engine without the proper amount of oil as a lubricant could stall, seize, and/or cause enough damage to warrant an entire engine replacement. If the engine quit on the freeway around Houston, TX, my wife would have been at great bodily risk. The mechanic suggested that there may be an extended warranty issued to GM Dealers to cover the 2016 Equinox 2.4L engine until 2026. The warning lamp was on for tire sensors, but no indication was given for the oil issue.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Flowery Branch, GA

    The 2.4L engine is burning oil at alarming rates, leading to consumers complaining about stutters, stalling, and outright engine failure. If not caught in time, an engine without the proper amount of oil as a lubricant can stall, seize, and/or cause enough damage to warrant an entire engine replacement. The engine is now blown. Chevy has known about this problem stemming since 2012 and has not addressed this with the American consumers.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Manchester , KY

    The timing chain has to be replaced and I'd like to know why there hasn't been a recall on the equinox because they are notoriously known for going out on them on models from 2010 and up I had no idea about this when I purchased this vehicle I normally only purchase Chevy but I'm gonna have rethink that if your not willing to stand behind your product

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Kissimmee, FL

    The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 CHEVROLET EQUINOX
    - west des moines , IA

    Engine consumed all oil and seized up, complete engine failure. We had just had a full synthetic oil change (and regularly did so according to manufacturer recommendations) 2,000 miles prior. This failure was not due to negligence. It appears to be a part of the same oil consumption issues with the 2.4L ecotech engine.

    Source: NHTSA WEB SITE
  • 2016 CHEVROLET EQUINOX
    - Conway, AR

    The contact owns a 2016 Chevrolet Equinox. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the contact noticed a loud knocking sound coming from the engine with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure due to the engine not properly circulating the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 159,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE