2012 CHEVROLET EQUINOX Complaints
View complaints related to 2012 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 660 complaints submitted for the 2012 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET EQUINOX- CHELSEA, AL
SUDDENLY, "SERVICE AIRBAG" LIGHT STARTED TO APPEAR WHEN SOMEONE SAT IN FRONT PASSENGER SEAT AND THE OVERHEAD DISPLAY SHOWED THE PASSENGER AIRBAG AS OFF. NO WRECK OR ANYTHING UNUSUAL HAPPENED. BROUGHT IT TO CHEVROLET DEALER, PAID $115 FOR A DIAGNOSTIC AND THEY SAID WE NEED A NEW AIRBAG SENSOR THAT WILL COST $800. THIS SHOULD BE A RECALL. THIS CAR IS 2 YEARS OLD, 45K MILES AND HAS NOT HAD AN ACCIDENT AND I HAVE TO PAY NEARLY $1000 TO GET AN AIRBAG FIXED? I CAN'T AFFORD THIS RIGHT BEFORE CHRISTMAS. I CALLED CHEVROLET TO BE SURE AND THEY CONFIRMED IT ISN'T COVERED BY ANY TYPE OF WARRANTY. PLEASE ADD THIS CAR TO THE AIRBAG RECALL LIST AND I'LL BE HAPPY TO PROVIDE THE INVOICE FROM THE DEALER STATING THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- DAYTON, OH
STEERING BECAME STICKY AND JERKY. SCARY. FEELING LIKE MAYBE I WAS GOING TO LOSE CONTROL THEN WENT AWAY. HAPPENED OVER A PERIOD OF SEVERAL DAYS DRIVING THE HIGHWAY. HASN'T OCCURRED SINCE LAST YEAR AS I RECALL. DIDN'T TAKE TO THE DEALER BECAUSE PROBLEM SEEMED TO DISAPPEAR. BUT A FEW DAYS AGO I RECEIVED A NOTICE FROM GM ACKNOWLEDGING THIS IS A KNOWN PROBLEM IN THIS MODEL/YEAR AND TO TAKE TO THE DEALER. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT BUT THE DEALER SAID THEY WOULD NOT FIX IT IF THEY COULD NOT DRIVE IT AND DUPLICATE THE PROBLEM, AND SINCE IT HASN'T HAPPENED RECENTLY, THEY TOLD ME TO JUST KEEP DRIVING IT. I AM MORE CONCERNED NOW THAT THEY APPARENTLY KNOW OF THIS PROBLEM AND MUST KNOW THE PROPER REPAIR, BUT DO NOT WANT TO FIX MY CAR. WHAT IF IT HAPPENS AGAIN AND I AM NOT SO FORTUNATE IN MY ABILITY TO STEER PAST THE STICK AND JERK? *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- WASHINGTON, DC
VEHICLE LOUDLY IDLES WHEN STARTING. WHEN STOPPED VEHICLE IDLES IN A JUMPING MOTION.
Source: NHTSA MOBILE APP -
2012 CHEVROLET EQUINOX- KEARNEY, MO
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V447000 (SEATS) AND INDICATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS CONTACTED FOR SEVERAL MONTHS AND THEY WERE NOT ABLE TO PROVIDE NEITHER AN INTERIM FIX NOR A REMEDY. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO CONFIRM WHEN THE RECALL REPAIR WOULD BE PERFORMED. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO A BOLT POTENTIALLY FRACTURING IF THE SEAT WAS MOVED OR ADJUSTED. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- DANIEL ISLAND, SC
IN JULY OF THIS YEAR, IT WAS A 100 DEGREE DAY IN CHARLESTON, AND MY WIFE HAD OUR 2 YEARS OLD DAUGHTER IN HER CAR SEAT. MY WIFE HAD THE AIRCONDITIONING ON, AND THE CAR RUNNING, AND SHE CHECKED THE MAIL, FOR SOME REASON, THE LOCKS ON THE DOORS ENGAGED, AND MY DAUGHTER WAS LOCKED IN THE CAR. I IMMEDIATELY CALLED THE DEALER, AND I BROUGHT THE CAR IN FOR SERVICE. THEY HAD MY VEHICLE FOR OVER A WEEK. THEY RETURNED THE VEHICLE TO ME AND INFORMED ME THAT THEY HAD REDONE ALL THE WIRING AND THAT IT SHOULD ALL BE FIXED, AND IT WOULDN'T HAPPEN AGAIN. THEN AS FATE WOULD HAVE IT, OUR REAR VIEW CAMERA STARTED GOING IN AND OUT RANDOMLY, BUT WE DIDN'T THINK ANYTHING OF IT, THEN SURE ENOUGH, ONCE AGAIN IN SEPTEMBER, I HAD MY DAUGHTER OUT TO LUNCH, I PLACED HER IN HER SEAT, STRAPPED HER IN, AND LAID THE KEYS DOWN NEXT TO HER, THE DOORS WERE ALL UNLOCKED, I CLOSED THE BACK DOOR, WENT TO OPEN THE FRONT DOOR, AND THE LOCKS ENGAGED ONCE AGAIN. THIS TIME THE AC WAS NOT RUNNING. MY WIFE HAD A KEY BUT WAS ABOUT 45 MIN AWAY. THIS TIME, THE BABY WAS IN THERE FOR OVER HALF AN HOUR, AND WAS A HYSTERICAL MESS. I IMMEDIATELY CALLED THE DEALER AGAIN, OBVIOUSLY MUCH MORE UPSET THIS TIME, AND ASKED THEM TO EXPLAIN WHAT WAS GOING ON. THEY HAD NO ANSWER AND ASKED ME TO BRING IT IN AGAIN. I BROUGHT THE VEHICLE IN, THEY HAD IT FOR OVER 2 WEEKS AND INFORMED ME THAT THEY HAD RESET EVERYTHING TO FACTORY SPECS, AND GIVEN ME 2 NEW KEY FOBS, AS THEY THOUGHT THE FOBS MAY HAVE BEEN CAUSING THE ISSUE. I GOT THE CAR BACK AND WITHIN AN HOUR, OF GETTING THE CAR BACK, THE CAMERA WENT OUT ON THE DASHBOARD.I CALLED THE SALES MANAGER AGAIN, AND HE CAME AND PICKED THE VEHICLE UP. THE ONLY THING WE HAVE BEEN TOLD AND I QUOTE IS "WE ARE CHASING A GREMLIN IN THE WIRING SYSTEM", THEY CANT FIGURE OUT WHAT IT IS, THEY WANT TO PUT ME IN A NEW 2015. GM CORPORATE CANNOT OFFER ANY RESOLUTION OUTSIDE OF A NEW KEY FOB. *TR
Source: NHTSA WEB SITE -
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2012 CHEVROLET EQUINOX- RICHMOND HILL, NY
WHEN THE CAR IS STOP AND YOU START TO DRIVE IT WILL JERK FORWARD AS THE TRANSMISSION SHIFT. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- ANDOVER, CT
I BELIEVE THAT MY CAR HAS ON AT LEAST 4 OCCASIONS DONE THE SAME THING THAT THEY ARE RECALLING ALL OTHER GM CARS FOR. FIRST TIME IT TOTALLY SHUT DOWN WHILE I WAS DRIVING. ON SUBSEQUENT INCIDENCES IT WAS AS I PUT MY FOOT ON THE BRAKE BEFORE BACKING UP. THIS ALSO HAPPENED ONCE WHEN MY HUSBAND WAS DRIVING. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- BIRMINGHAM, MI
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. WHILE DRIVING 15 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000..UPDATED 09/ 30/14 *BF THE CONSUMER STATED WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEEMED TO BREAK FREE AND CONTINUED MOVING ABOUT TWO INCHES. AT THE SAME TIME, THE VEHICLE SHUT OFF, THE LIGHTS WENT OUT. THE CONSUMER HAD TO COAST TO THE SIDE OF THE ROAD. WHEN HE FINALLY STOPPED, HE WAS ABLE TO MOVE THE GEAR SHIFT FROM DRIVE TO PARK AND RESTARTED THE VEHICLE. THE DEALER WAS UNABLE TO FIND A PROBLEM. UPDATED 10/08/14
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- KENT, WA
THE PASSENGER SEAT GOT WET AND THE PASSENGER SIDE AIR BAG WOULD NOT TURN OFF. IT TOOK 3 DAYS FOR THE SEAT TO DRY OUT BEFORE THE AIR BAG WOULD TURN OFF WHEN THE SEAT WAS UNOCCUPIED. THE SENSOR SHOULD BE WATER PROOF IF A CHILD WERE TO WET THEIR PANTS AS IN THIS INCIDENT. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- MCCORDSFIELD , IN
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL NOISE AND THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE