2012 CHEVROLET EQUINOX Complaints
View complaints related to 2012 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 660 complaints submitted for the 2012 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 CHEVROLET EQUINOX- KANSAS CITY, MO
AFTER APPLYING THE BRAKES TO MAKE A RIGHT TURN, I THEN APPLIED THE GAS TO GO AROUND A CORNER. UPON APPLYING THE GAS, THE ENGINE REVVED UP MUCH FASTER THAN IT WOULD NORMALLY. I QUICKLY APPLIED THE BRAKES, AND STOPPED FORWARD MOVEMENT. HOWEVER,THE ENGINE CONTINUED TO "REV". I PUT THE GEAR IN "NEUTRAL" AND THEN "PARK", THE MOTOR CONTINUING TO "REV". I DROVE ABOUT 50 FT TO THE TOP OF THE HILL, PUT THE GEAR IN NEUTRAL, THEN PARK, AND THEN SHUT THE MOTOR OFF. I LET THE CAR SIT ABOUT 30 SECONDS AND STARTED THE ENGINE. THE ENGINE "REVVED" AS BEFORE SO I DID THE NEUTRAL, PARK, ENGINE OFF SEQUENCE AGAIN AND WAITED ABOUT 30 SECONDS TO START THE ENGINE. SAME PROBLEM. AFTER SHUTTING OFF THE ENGINE THIS TIME, HOWEVER, I WAITED ABOUT 4 OR 5 MINUTES TO START THE ENGINE. THIS TIME THE ENGINE SPEED WAS NORMAL SO I DROVE HOME. THE DEALER WAS NOTIFIED, AND THE DEALER HAD THE CAR TOWED TO ITS DEALERSHIP WHERE IT IS AT THIS TIME. THE DEALER IS VAN CHEVROLET-CADILLAC IN KANSAS CITY, MO. *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- HILLSBOROUGH, NJ
ADJUSTABLE TELESCOPIC STEERING WHEEL WOULD NOT LOCK INTO POSITION UNLESS IT WAS MOVED UP AND DOWN IN AND OUT TO FIND GEAR. DEALER REPLACED STEERING COLUMN BUT PROBLEM STILL OCCURS. WENT BACK TO DEALER AND THEY SHOWED ME AN 2012 EQUINOX ON THE SHOWROOM FLOOR THAT DID SAME THING. DEALER SAID IT IS NORMAL FOR EQUINOX? *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- GALLION , OH
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXHIBITING A LOUD GROWLING NOISE WHILE DRIVING AND THE VEHICLE ALSO ABNORMALLY VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE DEFECT. THE DEALER INSPECTED THE VEHICLE AND WAS ABLE TO RECREATE THE FAILURE. THE DEALER ADDED THE POWER STEERING FLUID HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE STEERING NOISE WAS A CHARACTERISTIC OF THE VEHICLE. THE FAILURE MILEAGE WAS 2,000 AND THE CURRENT MILEAGE WAS 3,200. ..UPDATED 09-21-12*BF THE CONSUMER STATED THE NOISE WAS HEARD WHEN DRIVING AT A LOW SPED. UPDATED 09/25/12
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- CRYSTAL SPRINGS, MS
WHEN STOPPED AT A STOP SIGN OR RED LIGHT SOMETIMES THE ENGINE TRIES TO CUT OUT, AND THE CAR JERKS LIKE IT IS TRYING TO STAY CRANKED. I HAVE A FRIEND THAT HAS A GM TERRAIN AND HERS DOES THE SAME THING. WHEN TURNING THERE IS A KNOCKING IN THE STEERING. THE SPEAKERS HAVE A RATTLING SOUND LIKE THEY ARE BUSTED, BUT IT DOESN'T DO IT ALL OF THE TIME. I TOOK MY CAR TO THE DEALER, BUT OF COURSE THEY COULDN'T FIND ANYTHING WRONG WITH IT, THE CAR NOW HAS 23,000 AND IT STILL HASN'T BEEN FIXED. (THIS HAS BEEN GOING ON SINCE SEPTEMBER OF 2011 WHEN I BOUGHT THE CAR). *TR
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- SYDNEY, OH
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE INSTRUMENT PANEL BECAME BLURRY WHEN THE SUN REFLECTED ON IT. AS A RESULT, THE CONTACT WAS UNABLE TO SEE THE GAUGES ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER THEY DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 956. UPDATED 9/10/12 *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 CHEVROLET EQUINOX- NORTH FORT MYERS, FL
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT WAS DRIVING 40 MPH WHEN ROAD DEBRIS STRUCK THE FUEL LINES, CUTTING THE LINES INTO TWO. THE CONTACT STATED THAT THE FUEL LINES WERE EXPOSED AND COULD BE COMPROMISED EASILY. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THE CONTACT THAT THE FUEL LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 5,579. UPDATED 09/11/12*LJ UPDATED 09/14/2012 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- CLAY, NY
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART VEHICLE. THE VEHICLE WAS TOWED TO DEALER WHERE A FAULTY FUEL PUMP WAS LOCATED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO DEALER AGAIN AND THE FAILURE WAS RELATED TO BAD WIRING AND A FRACTURED TERMINAL ON THE FUEL LINE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CLAIM WAS FILED. THE CURRENT MILEAGE WAS 5,400. THE FAILURE MILEAGE WAS 3,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- GOOSE CREEK, SC
TL* THE CONTACT OWNS A 2012 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THREE SEPARATE SUDDEN ACCELERATION FAILURES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHERE THE TRANSMISSION CONTROL MODULE AND THE POWER TRAIN CONTROL MODULE WERE UPDATED. THE DEALER STATED THAT THEY COULD NOT GUARANTEE THE REPAIRS WOULD REMEDY THE FAILURE. THE CONTACT ALSO STATED THAT FOR THE PAST 100 MILES, THE FAILURE HAD NOT OCCURRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 3,800.......UPDATED 08-03-12 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 CHEVROLET EQUINOX- MONROE, LA
SIDEWALL DAMAGE TO TIRE. PURCHASED 03/12 AND THE VEHICLE HAS 1200 MILES ON IT. NO WRECKS OR ACCIDENTS IN CAR. *JS
Source: NHTSA WEB SITE -
2012 CHEVROLET EQUINOX- HENDERSONVILLE, NC
FOUR DIFFERENT TIMES THE REAR HATCH WAS OPEN AND HAS UNEXPECTEDLY COME DOWN AND HIT PEOPLE IN THE BACK. NO BUTTONS HAVE BEEN PUSHED TO START THIS ACTION. ONE TIME THE HATCH RAISED UNEXPECTEDLY. THE CHEVY DEALER HAS STUDIED THE PROBLEM AND REPLACED TWO PARTS WHICH DID NOT SOLVE THE PROBLEM. THE DEALER SAYS THEY CANNOT GET MORE INFORMATION FROM GM CENTRAL ON SOLVING THE PROBLEM. A PERSON WITH A GM TERRAIN HAD THE SAME PROBLEM DURING THE TIME I HAVE HAD MY EQUINOX PROBLEM. I BELIEVE HE IS IN PHILADELPHA, BUT I HAVE FOUND HIM ONLY BY AN INTERNET NAME OF "PHILLYTHEKID" AND DON'T KNOW IF HIS SUV GOT FIXED. I BELIEVE THERE MUST BE A GM ENGINEER WHO DESIGNED THE HATCH SYSTEM, (WHICH IS TERRIBLY COMPLICATED), AND THIS PERSON COULD SOLVE THE PROBLEM. THERE ARE SEVERAL CONTROL BOXES INVOLVED, AND NUMEROUS INTERLOCKS. BUT NO ONE CAN REACH THIS PERSON THROUGH CHEVROLET DEALERS AND CUSTOMER ASSISTANCE PEOPLE, AND THAT AMAZES ME. THE ONLY REASON I FIND FOR SUCH A FIREWALL IS THAT GM DOESN'T WANT TO SPEND TIME AND MONEY ON A PROBLEM THAT IS NUMBERED IN TENS, NOT THOUSANDS. THEY WOULD JUST AS SOON WE FEW PEOPLE GO AWAY AND BUY ANOTHER BRAND. I CAN FIND SEVEN INSTANCES OF UNEXPECTED HATCH ACTIONS ON THE NET THAT ARE FROM VARIOUS GM SUVS. THE GM DEALERS HAVE FOUND NOTHING IN THEIR GM SITES. I WANT MY CAR FIXED SO NO ONE WILL BE HURT. *TR
Source: NHTSA WEB SITE