2023 CHEVROLET EQUINOX Complaints
View complaints related to 2023 CHEVROLET EQUINOX. The complaints found here are submitted by actual consumers with first hand experience. There are more than 90 complaints submitted for the 2023 CHEVROLET EQUINOX. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 CHEVROLET EQUINOX- St. Augustine, FL
my vehicles OnStar and connected applications associated with remote access to vehicle has Created a Geo fence and automation to my home which had a breach causing my vehicle to be stolen in my house and all devices within the access
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Worcester, MA
Traveling 75 mph on a 3-lane highway when the car jerked (as if it was downshifted), started to rattle, and then ultimately a CE came on with the "Engine Power Reduced" warning on the dash. After a few close calls trying to merge over to the breakdown lane, I was able to rest safely and call for a tow. Unable to turn the car over after a few attempts, the car finally started back up after 5 seconds of cranking. Tow to certified Dealer where they confirmed 4 codes were being presented by the car. The codes are: P0089 - fuel pressure regulator performance P00C6 - fuel rail pressure low during engine cranking P228C - fuel pressure regulator 1 low pressure P0171 - fuel trim system lean The Dealer was unable to replicate the issue and is unable to fix or repair any part. Clearly, there is an issue with the Fuel Pump in these '23 Equinox's - just like the past model year!
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Hawthorne, FL
The contact owns a 2023 Chevrolet Equinox. The contact stated while driving 70 MPH, the brake pedal depressed to the floorboard and the vehicle failed to come to a complete stop. The check engine, ABS, and traction control warning lights appeared on the instrument panel. Despite the failure, the contact managed to coast the vehicle home and used the parking brake to stop the vehicle. Due to the failure, the vehicle was towed from the residence to the dealer. The contact was informed that the ABS valve kit was defective and needed to be replaced; however, the part needed to repair the vehicle was on backorder. The manufacturer was notified of the failure but offered no assistance. The vehicle remained in the possession of the dealer. The failure mileage was approximately 10,002.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 CHEVROLET EQUINOX- Shelby Township, MI
When auto stop is engaged and letting off the brake the vehicle jumps forward when the engine starts again. In previous vehicles with this feature the vehicle never "jumped" forward.
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Southington, CT
The contact owns a 2023 Chevrolet Equinox. The contact stated that while driving at 45 MPH and exiting a ramp to merge onto the highway in oncoming traffic, the contact depressed the accelerator pedal and the vehicle failed to respond as intended. The contact stated that the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to the dealer where it was diagnosed with a failed high-pressure fuel pump module. The vehicle was not repaired. The contact was informed that the parts to complete the repair were unavailable. The manufacturer was made aware of the failure. The failure mileage was approximately 7,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2023 CHEVROLET EQUINOX- Clarkdale, GA
Fuel pump failed to supply engine with fuel, first started November 9, the vehicle was scheduled for regular maintenance on November 13, 2023 where I addressed the vehicle has been jerking and stalling. Service advisor saw a problem but Rick hendrick service department was unable to find what was wrong. On November 15th 2023 I reported ongoing issue and scheduled to return the vehicle for November 16, 2023, as I was driving to the dealership my car started stalling as I was going around a semi truck and a on coming car almost hit my car, Engine Light says Engine power reduced came on and I had to slowly drive the car in. Later the following day I was told my vehicle has a defective fuel pump. Vehicle has been at the dealership more than 15 days with no ETA of repair. General Motors has been notified and working to resolve again with no ETA. From what I was told this is not the only vehicle that has a defective fuel pump.
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Gilbert, AZ
I intended to pull the vehicle behind my RV using a tow dolly. I loaded the vehicle on the tow dolly per the owner’s manual and left the key fob in my RV. After about 15 mins, we began our trip and the vehicle pulled behind without issue. About 10 miles down the road, I stopped to check the securement straps to make sure they were still tight and I also needed to check the steering strap to make sure it was still tight as well. After doing so, we proceeded down the road for a very short distance (approx 100 feet or so) when we noticed smoke behind us. We immediately pulled over and observed that the rear tires were locked up by the emergency brake setting on the vehicle. We tried several times to get the vehicle to release the emergency brakes, only to have the emergency brake reset on its own after pulling the vehicle forward only a couple of feet. We ended up taking the vehicle off the dolly only to discover that the two rear tires had already been ruined by flat spots on them. Come to find later, by reading on the vehicle forums of our particular year and model, that others were experiencing the same issue. It was discovered through reading the forums the vehicles electronics need to go to sleep (approx 10-15 minutes) before you can safely tow the vehicle. This makes sense to me now, because we had no issue when we first started on our trip. The issue didn’t occur until we had to get into the vehicle using the key fob. My main concern here is that this should be included in the owner’s manual as part of the steps or at least a cautionary to tow on a dolly. This is definitely a safety issue, as the tires could have blown or started a fire if I continued down the road without notice.As it stands, I will be required to purchase two new tires to replace the rear tires that only had 2,000 miles on them. I made contact with Chevrolet customer service on 11/13/2023 to advise them of the issue and they should consider including more detail in the owner’s manual.
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Tinley Park, IL
Vehicle doesn't start all the time. Also has shut down when driving.everything shuts down.then it will start back up in about a minute or two. Had it at dealer and the can't find any problems or codes.
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- Clinton, MO
Front impact crash with two deer, rear seatbelt came unlatched causing car seat to fly into the front seat and the front seat belt did not lock nor did the airbags go off. No sensors alerted.
Source: NHTSA WEB SITE -
2023 CHEVROLET EQUINOX- GRAND JUNCTION, CO
While Dinghy Towing the vehicle behind a motor home the tires lock up, skid and screech when going through tight turns such as cloverleaf on or off-ramps. After turns are made the vehicle handling returns to normal. Posted/suggested speeds or less are followed for the turns. The issue has occurred on numerous occasions and could be easily reproduced under actual towing conditions. The written Owners Manual that came with the vehicle when purchased new states clearly the that dinghy towing is allowed. We purchased specifically with that in mind and talked to the dealer at length about our intention of dinghy towing it. A case has been opened with GM and the vehicle has been assessed by 2 different Chevrolet dealers. No obvious defects have been found by the dealers. The issue is unresolved and offers to reproduce the problem under actual towing conditions has not been accepted by the dealers or GM. This should be viewed a significant safety issue with possible damage risks to the tow and towed vehicles, towing equipment as well as safety of those driving/riding in the RV and also for other drivers around us.
Source: NHTSA WEB SITE