2012 CHEVROLET EQUINOX Complaints

The contact owns a 2012 Chevrolet Equinox. The contact stated while driving 50 MPH on the highway, there was an abnormal sound coming from the rear of the vehicle and smoke coming from the exhaust. There was no warning light illuminated. The contact was able to pull over and had the vehicle towed to an independent mechanic to be diagnosed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 79,000.

Wiper assembly has had to be repaired twice and then replaced altogether due to plastic caps in wiper assembly. While driving in a heavy rain, the wipers just stop mid swipe, which nearly caused a wreck due to visibility reduction. The same problem has happened in other Equinox vehicles before and after my vehicle year, and had recalled for safety issue but not 2012.

The contact owns a 2012 Chevrolet Equinox. The contact stated while driving at 35 MPH and approaching a stop light, the vehicle began to hesitate and emitted an abnormal sputtering noise while depressing the brake pedal. There was no warning light illuminated. The contact pulled into a gas station and turned the vehicle off. The contact refueled the vehicle and was able to restart the vehicle after several attempts. As the contact began to exit the gas station, the vehicle lost motive power without warning. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure. The local dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The vehicle was not repaired and remained in the possession of the independent mechanic. The manufacturer was not notified of the failure. The failure mileage was approximately 121,275.

I have a 2012 Chevy Equinox. A recall dropped years ago about excessive oil consumption problems with the exact engine that I have. My oil consumption test came back inconclusive. So, I thought that I was one of the lucky folks who did not have the bad rings and pistons. WRONG. I just didn't experience the problem yet because I had low miles and it didn't hit at the same time as everyone else. Fast forward to today, I burn one quart of oil every 500 miles. I took it in, when I noticed it, to a DIFFERENT Chevrolet dealership and they said that I am FOR SURE consuming excessive oil. Of course, I just missed the Special Coverage 16118 Excessive Engine Oil Consumption repair from GM, so they want to charge me $2,200 of the $2,400 that it will take to repair it. They will spot me $200. I mean, come on. I have a record of TRYING to get the recall done when it first came out. I was told that I didn't need the repair. I don't know. I feel like I should still be taken care of here. GM is now ignoring my emails and voicemails, asking about getting help.

The trailing arm bracket rotten through the frame. This is due to premature rusting/rotting of the frame. Apparently Chevy has had this problem, every I spoke to kept saying "check with Chevy for recall" The dealer tried to fix the problem by (modifying the trailer arm? not sure what that means) but approximately two weeks later it went through the frame again. Took it back to dealer but they were unable to fix this problem and sent me on my way. It was a very good thing that while driving this vehicle nothing major happened. I found a body shop that tackled this and fixed the frame. It was very expensive and I feel Chevy should be responsible. I have attached pictures that the R&M Auto Body gave us.

The contact owns a 2012 Chevrolet Equinox. The contact stated while approaching a stop sign and depressing on the brake pedal, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated he was able to restart the vehicle but heard an abnormal sound and the vehicle then stalled while parking at a nearby parking lot. The contact stated that there was oil leaking from underneath the vehicle. The vehicle was not drivable. The contact towed the vehicle to his residence. Upon investigation, the contact associated the failure with Manufacturer Communications number 17329; however, the vehicle was not included. The contact called the local dealer and made them aware of the failure and was informed that the VIN was associated with the Manufacturer's recalls. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was 126,094. The VIN was invalid.

The contact owns a 2012 Chevrolet Equinox. The contact stated that the vehicle was leaking oil from the engine compartment. The vehicle was taken to a local mechanic where it was diagnosed with needing the rear main seal to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 117,000.

Excessive oil consumption, recall notice received 3/2021. I had been dealing with excessive oil consumption for years and received recall notice from GM about that exact issue in March 2021. Starting 4/26/2021, I have met the excessive oil consumption requirement three times through Bergstrom Chevy in Middleton, WI. The dealership keeps saying I need to demonstrate further excessive oil consumption. Today I called GM and their representative said I needed to submit a claim in order to qualify for the recall. The dealership was given the recall paperwork in April 2021 and did not submit this claim. I am unsure why the recall is not being honored.

Wipers stopped working while driving on highway in light rain. In heavy rain lost all visibility leaving me no choice but to pull over to shoulder. Motor and linkage had to be replaced. Other Equinox years affected, but no recall listed for this vehicle’s vin.

On dec. 29,2021 I started my car and while I was warming the engine(idle) the following lights came on: Engine,Break, ABS, TCS/StabiliTrak, Service All Wheel Drive, Service StabliTrak & all the gauges except the fuel were moving up & down. Also on the shifter the P was blinking. I turned the car off then sack on after a few seconds & it came on like normal I drove a few blocks made a stop in the corner store for a btl of water & when I got back into the car it wouldn’t start. When I turned the key to start it the dash would go completely dark when I’d let the key go the dash would come back on. Everything time I tried to start the car the dash would go out completely. I got the car towed to a repair shop but they were closed. When I went to the shop that morning I saw that they were closed Jan 1st. So I sat in the car & something said “try it” & the car started like nothing was wrong. I get 3 blocks and the same lights turn on again. I drive for 6 blocks to my parking space in my complex and park. I ended up having to move to let my wife out of the spot but the car wouldn’t start & the dash was doing the same thing from the night before so I put it in neutral and pushed it. Monday I walk to my parking spot & it starts up like nothing happened but the engine light was on so I drove to the mechanic. No lights came on just the engine light and the car has been with my mechanic since 1/1/22. After a few hours googling I found that this car fits the oil consumption issue. How do I go about getting this handled?