2025 CHEVROLET EQUINOX Complaints

The illuminated dashboard, center control console, and headlights suddenly turned off while the vehicle was in motion during a dark night. The blackout lasted approximately 10 seconds and I was unable to see to keep the vehicle on the roadway. After running onto the unpaved shoulder, I was able to fully stop the vehicle without hitting anything. All of the lights came back on and the dashboard showed a message that said "Auto shutoff". Then everything returned to normal. This problem hasn't been reported to the dealer yet, but will be discussed during an upcoming service to correct one of the other problems that keep occurring with this vehicle.

I purchased a 2025 Chevy Equinox EV last year out of the local Chevy dealership It is my first brand new vehicle and I’m the only owner, I have only had this vehicle for a few months and it has already showed me significant issues with the Electronic components Main issues I’ve experienced are: Randomly shutting off Randomly phantom braking On star capabilities not working No access to WiFi or any apps on the touch screen I.e. maps, music, settings, volume, radio etc. A/C/heating unit not working won’t get cold or hot just blowing air Issues with charging (almost left me stranded multiple times) not fast charging Issues with my Chevy app Took the vehicle to the dealership to get looked at they have had it for a week already and have not given me any update except that I will need a new onstar module. The vehicle is not safe to drive and I’m afraid that it will shut off while I’m driving at a higher speed I.e. on the freeway or that it will phantom brake while I’m on the highway which can cause a life threatening injury This vehicle has not been in any accident No warning lights came on except one message that said service emergency calling No warning messages prior to any of these events

Vehicle will randomly apply brakes detecting something with the automatic brake system that is not there. I was driving at 30 mph with nothing in front of me and the vehicle applied full brakes and beeped. Also at a light I went to take off as the first car and it immediately applied brakes when trying to accelerate on green. My 5 y/o in the back had her head slammed forward and was crying because of the force from accelerating/decelerating. It’s happened 5 or 6 times since January purchase

The vehicle’s high-voltage battery system and propulsion system appear to have failed, causing a complete loss of power while driving. The vehicle is currently at the dealership for inspection, The vehicle completely shut down while I was driving on Florida’s Turnpike, creating an extremely dangerous situation on a high-speed highway. There was no warning prior to the shutdown, and I am currently pregnant, which made the situation especially traumatic and heightened the risk to both myself and my unborn child, as well as other drivers on the road. The vehicle has been taken to the dealership for inspection. As of now, the problem has not been reproduced, but the shutdown event is confirmed and documented by the dealer during the incident report and intake process. The vehicle is currently at the dealership for inspection. General Motors engineers or technical assistance center (TAC) may review the vehicle once the dealership reports the incident. No police or insurance representatives have inspected the vehicle for this issue. No warning lamps, messages, or other symptoms appeared prior to the sudden battery drop and complete loss of propulsion. The failure occurred without any prior indication while driving on the highway.

When accelerating to enter a road with high speed traffic the engine dies for a few seconds resulting in on coming traffic having to brake to avoid a collision. Then, the engine suddenly accelerates wildly. This problem occurs every time the vehicle is driven. The dealer service people has "tested" by driving the vehicle for 7 miles and declared there is nothing wrong. This is dangerous because the vehicle engine dies/stalls at a critical moment and if an oncoming driver isn't paying attention this could result in a collision.

OnStar Telematics module is defective and keeps draining the battery causing the need for multiple jump starts. The problem has been confirmed by Don Hewlett Chevrolet Buick on March 5th, 2026 and was told that the part is on backorder and that there is no ETA.

am writing again regarding serious safety concerns with my Chevrolet Equinox EV RS. This is my fourth attempt to contact Chevrolet, as my previous emails have not received a response. These issues present a significant safety risk and require immediate attention.The problems I am experiencing include: Unintended lane movement: The vehicle shifts into another lane without any steering input from me. Brake response delay: The brakes fail to respond appropriately, causing a delay in stopping the vehicle.Steering wheel vibration: The steering wheel begins to shake after the vehicle exceeds approximately 55 mph.Steering wheel vibration: The steering wheel begins to shake after the vehicle exceeds approximately 55 mph.Due to these issues, I have almost been involved in three separate accidents, which is extremely concerning. These conditions make the vehicle unsafe to operate.I am requesting the following as soon as possible:A formal case number for this safety complaint.Immediate guidance on inspection or repair through an authorized Chevrolet dealership.Confirmation that these safety concerns will be investigated and resolved promptly.

After hitting a deer, the body shop fixed the damage to the front part of the vehicle. They realized the battery kept being drained even after purchasing a new one. It’s now at a dealership and they are staying it needs a new ONSTAR module, not sure when it will come in either. I’m paying for a rent car that I can’t afford to pay for anymore. I wanted them to just do away with the ONSTAR but they said it’s not possible.

Driving down the road with my mom and my panoramic sunroof randomly exploded sending glass through the car. This was a very dangerous situation. Is the glass defective ? This should not happen and is a safety concern.

The vehicle will hard brake on its own while going down the freeway, no blockage of the camera or vehicle in front when it happen