2017 CHEVROLET EQUINOX Complaints

Our 2017 Chevy Equinox, engine 2.4l, is using excessive oil. Doing research it sounds like this is a known well known problem. what is Chevrolet doing to fix this issue?

Driving down a 4 lane busy highway. Going 65 when the car made a pop sound. We pulled over. Car caught on fire 5 mins after we were out

Had car over 5 years from 11/2019 to current and had no issues at all. No check engine lights, nothing, and kept up on all routine maintenance. Car started up just fine drove on interstate from about 10 miles came to my exit and vehicle turned off and tried to restart itself. Car never started again. After getting it towed home replaced the started and that wasn’t the issue towed it again to Firestone they could tell me what the problem was because they don’t do engine work. Finally took it to a Chevy dealership who stated the timing chain broke and we need a whole engine replacement for $9600. Now we are stuck without a vehicle because of know issues GM AND Chevy have been aware of.

Car is 7 years old and only 65,900 miles (purchased new and oil changed every 4000 mi) when timing chain noise started - approx April 2024. Chevy dealer in area and independent mechanic could not find the issue and diagnosed as exhaust sound though Chevy has known issues like this with 4 cylinder engines). Car was traded Aug 2024 (has since been sent to auction due to unknown engine damage) and discovered upon trade it had catastrophic engine failure. For months car was driven at times with small children when engine could have seized up and caused a crash. No engine lights or indication of an issue other than diesel engine sound when car was running.

1.What component or system failed or malfunctioned, and is it available for inspection upon request? •The vehicle purchased from UTICA PREOWNED, a 2017 CHEVROLET EQUINOX LT with VIN [XXX] , experienced a complete failure of the engine system. It is available for inspection upon request. 2.How was your safety or the safety of others put at risk? •The failure of the engine system in the vehicle posed a significant safety risk as it rendered the vehicle inoperable. This could have resulted in potential accidents or breakdowns, endangering both my safety and the safety of others on the road. 3.Has the problem been reproduced or confirmed by a dealer or independent service center? •The problem has not yet been reproduced or confirmed by a dealer or independent service center. However, the vehicle’s condition has been confirmed as non-operational by the auction from which it was sourced. 4.Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? •The vehicle has not been inspected by the manufacturer, police, or insurance representatives. However, it has been inspected by the auction where it was purchased, confirming its non-operational condition. 5.Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? •There were no warning lamps, messages, or symptoms indicating the failure prior to the purchase. The vehicle was represented as being in good working condition by [XXX] during the negotiation process. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought my 2017 Chevy equinox around October or November of 2018. Since owning this car I have had nothing but problems with the oil. The oil had been burning at such an excessive rate that GM finally stated they would need to replace the engine! I have continued to change the oil before it need to be changed due to it burning so quickly. After the engine was replaced I informed GM of the loud noises and informed them 3 weeks after they replaced everything that the oil was again empty! They are now ignoring me and won’t do anything further! I am a single mother of 3 kids trying to make ends meet and I bought a car they knew and have known has oil consumption issues which has caused my car to have major issues. The car randomly can to a full stop while I was driving and I am so lucky I wasn’t going 80 miles an hour because it would of killed me all because the car had burned the oil just 2 weeks after an oil change! GM continues to ignore me and will not replace the car or fix anything! I started having issues in August of 2019 and they replaced the engine on jul 14 2022 and I am certain this car is not going to make it much longer it has ac and heat problems as well again all started after replacement and still have oil issues

On 2-11-24 a light came on about system reset plus speed reduced to 20. I drove home 4 miles. Called Chevy Corp. Told needs to be checked. Dealership said if drivable come in.Light was safety to get off Rd or to garage. Timing chain slipped and chewed up teeth spreading metal everywhere and killed motor. No warning. It's a known prob with Equinox as I have seen class action lawsuits. Advisor even said need another lawsuit to solve it. Tried going thru insurance but advisor said normal wear and tear. Chevy dealership or corp will not help or give me a rental car. $10300 to get a refurbished motor and hope it doesn't happen again. Same car burns oil had sensor issues on block and every 1-2 years battery dies. Paid 65 to replace it one time under warranty. Timing chain doesn't slip they break to stop car. Advisor says a few mechanical issues caused it. To me it shouldn't do that if made rt. I could have been in an accident if on highway. Insurance won't cover under comp part of policy yet if hit and totaled it's paid.A diff garage said belt or chain shouldn't need replacement until 100k miles. I only have 77k.

I am writing to address a critical issue involving my 2017 Chevrolet vehicle, which poses a significant safety hazard. I purchased this car from Faulkner Subaru in Bethlehem in 2022. The specific component failure relates to the positive crankcase ventilation (PCV) system, particularly the lack of a traditional PCV valve and the presence of a fixed orifice vacuum port in the intake manifold. This component is available for inspection upon request. The safety of myself, my passengers, and other road users was compromised due to the sudden and significant oil leakage caused by the malfunctioning PCV system. This not only endangered our safety but also posed a serious risk to others on the road. While the problem has not been reproduced or confirmed by a dealer or independent service center, it is a well-documented issue with ongoing litigation against Chevrolet. However, there are currently no active recalls addressing the problem. There were no warning lamps, messages, or other symptoms of the problem prior to the failure. The incident occurred suddenly while driving, with the strong smell of burning oil and subsequent oil leakage being the first indications of a problem. Your immediate attention to this matter and intervention on behalf of affected consumers is crucial. I urge Chevrolet to address this safety concern through a formal safety recall and to take responsibility for rectifying this manufacturing defect.

While driving everything went blank on my dashboard even radio screen then steering wheel locked up on me for maybe 1-2 seconds then that’s when I got a quick flash come on dashboard and said service power steering or steering wheel. And quickly went away. This could have risked me and my 2 year old toddler life. I took my car back to dealership Lexus of Dayton but they said there was nothing showing on my dashboard. I told them that it went away. So they suggested to take it to a Chevy dealership because it may be cheaper to have it put on a diagnostic because they would charge me 189.00 to do so. Which I feel I shouldn’t have to pay for.

While I was driving the rear main seal went out and I lost all my oil. Luckily I was close to home,could have blown my motor. This is a 1500.00 to a 2500.00 fix. This happened around feb.26 2024 and my car is still sitting I'm my drive until I can save up the money to fix it. Also the few places I have called around to fix it have had other equinoxes in for the same thind,22 that I know of.