2022 CHEVROLET EQUINOX Complaints

Stalling when braking and then accelerating. Car sputtered while on highway and then it stopped running . The car indicated to try to put it in neutral and start again. This did not work after several tries. The car will not successfully start up.

My parents are elderly [XXX] ). While driving on [XXX] the engine just stalled without any warning. No warning lights or anything. After many trys, was able to restart the vehicle and it sputtered to edge of the road (emergency lane) and shut off again. After that, vehicle would not start again. Towed vehicle 27 miles to Uvalde TX. Dealership confirmed Fuel Module. Warranty was expired by 2 days. Cost quoted at $650. Currently working to get extended warranty to cover the repairs. Called 911 and Medina County / Uvalde Sheriff dept responded to get them to safety. Stalled approx .2 miles west of [XXX] west of D'hanis, TX. Between D'hanis and Sabinal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On July 20, 2024 I was leaving a stop sign to pull onto the highway. When I tried to accelerate, my car would not move. The engine attempted to get power, but it would not go. After a few minutes, the car would move but I could not get up to speed as quick as usual. A few days later, I was driving about 30 mph through town, and felt what I thought was my transmission slip, causing me to lose power/speed. On July 24th, I contacted my local GM dealer, and got the car in to get it fix. They told me it was a turbo valve, and changed it. There was no engine lights or clear evidence of what was wrong with my car, but they said that the issue had been fixed by the turbo valve change. I had my car back August 5th. On August 9th, I was going uphill on a highway, and my car lost power again, causing me to lose speed and power. I called the car dealership that worked on my car and told them that it was not fixed. My car did produce a check engine light this time, and I relayed that to the mechanics, and they said that they would look into it. I took it into the dealership that day, and they have been working on it since. The dealership has been in contact with GM, but no progress has been made. It has been in the shop since August 9th, it is currently September 18 and they are not fixing the problem. They say that because there is no engine lights/messages on the dash, that they are unsure of what is going on and how to fix it.

While driving at interstate speed the car slowed and presented a 'engine decelerating' light on instrument cluster. We were barely able to get off the interstate without getting hit. Car coasted to a stop and died. Half tank of gas and no recent work other than oil change 6000miles prior. Had it towed to dealership where they found the fuel pump module had died. Same as recall no: 23V013000. However, our VIN is not included in that recall. Dealer repaired at no charge.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while his wife was driving at an undisclosed speed, the vehicle experienced a loss of automotive power. The contact's wife managed to pull over to the shoulder of the roadway where the vehicle would not restart. The vehicle was towed to an independent mechanic where it was diagnosed that fuel was not getting to the engine. The vehicle was not repaired. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,472.

Vehicle stalled and stopped running while turning at a busy road and created a hazardous situation in traffic. I had to have a mandatory tow off the road to my residence. I called the dealership, and car would not start again so called for a tow (which was covered by GM). The Equinox was taken to a nearby Chevrolet dealership. The second tow and repair were covered by GM under Warranty as I had less than 7000 miles on my SUV. Per the documentation provided by the Chevrolet dealership, the Fuel Pump Driver Control Module had to be replaced in my 2022 Chevrolet Equinox. On doing a search on NHTSA, I discovered there was a recall for 2022 Equinox for this issue however it did not apply to my particular VIN. Overall, this incident, in my opinion put me in danger as well as the public who were commuting home and had to avoid my stalled car.

Employee was driving on a state road in the right hand lane going about 45 mph. Short of a red light and a right hand turn lane, the engine began to rumble and promptly shut off. Employee attempted to restart the vehicle, but to no avail. Traffic began piling up and the employee could not remove the vehicle from the road. This was an incredibly dangerous and life threatening situation. Vehicle ended up having to get towed to the dealership Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern.

Employee started vehicle, backed out of the parking space, drove 4 - 6 feet and the engine died. Employee was able to coast back into another parking space safely. Attempted to restart the vehicle, engine would not start. Support Services within the organization was informed and was able to get the vehicle to the dealership for inspection. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern. Luckily the vehicle malfunctioned while still in the parking lot. Could have been a major life threatening situation if the employee was on the road.

Employee was driving across the county to their office when the check engine light and all 4 tire pressure lights came on. She was able to make it back to the office where she informed the Support Services department of the organization. A Support Services employee was able to come out and drive the vehicle to the dealership for an inspection. The tech informed our employee that it was very good that we brought the vehicle in when we did and were lucky the engine did not die while an employee was driving. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). In this instance, the vehicle did not shut off while driving. Considering two of our other vehicles shut off and created a highly dangerous situation for the driver and other drivers around them, we are lucky no one was injured. This is a major concern.

Employee was driving on a state road, about 55-60 miles per hour. They received an error message and a check engine light appeared. Immediately thereafter, the engine "died" and the vehicle began to decelerate. They were forced to pull off onto the grass on the side of the road. The power remained functional, but the engine wouldn't work. Support Services team within the organization was informed and was able to restart the engine after a few tries, eventually driving the vehicle directly to the dealership to be looked at. Employee felt unsafe due to the engine "shutting off" while on a high MPH state road and having to pull off on the side of that road (a two lane state road). Potential life threatening hazard for the driver and other drivers around. Per the repair order detail attached, the technicians found that it was a fuel pump issue; found in 3 other of our 2022 Chevrolet Equinox vehicles (4 total). This is a major concern.