2025 CHEVROLET EQUINOX EV Complaints

View complaints related to 2025 CHEVROLET EQUINOX EV. The complaints found here are submitted by actual consumers with first hand experience. There are more than 160 complaints submitted for the 2025 CHEVROLET EQUINOX EV. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2025 CHEVROLET EQUINOX EV
    - Ironton, OH

    Automatic emergency braking engaged when there was no risk of a collision. I was in a roundabout (traffic circle) when the brakes suddenly engaged, nearly stopping my car. There was a car yielding to roundabout traffic ahead of me (waiting for me to clear before entering the roundabout). I was nearly rear ended by another car due to the sudden braking. I then disabled the automatic emergency braking feature to avoid similar “phantom” collision detections.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Sparta, MI

    Car randomly brakes hard when traveling at highway speeds with adaptive cruise control active. Happens about once a day.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Davis, CA

    I was pulling into the parking lot of my job. The one pedal driving mode was on, and my vehicle was not slowing down like it generally does. So, I immediately stepped on the brake, and it still didn't slow down, it felt like a brick, I stepped on it harder. It still did not stop! I ran into the barn/building I work in. I was terrified!! What if there was a person there, or another car, or kids playing, etc. I immediately called the Chevy Dealership in Woodland at 8am, they had me tow the 2025 Equinox to them. I just talked to them at 4:30pm. They said there were no messages with regard to the braking system. They said they would install the update, and would continue to diagnose the problem. I do not feel safe in this vehicle, it poses a significant risk as a driver!

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Rocklin, CA

    The dashboard has lines on it that causes significant glare during the day and in sunlight. It is difficult to see out the windshield when driving or to see pedestrians.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - SAINT JOSEPH, MO

    Glare on the windshield from the reflected dash can be quite profound on sunny days. At times, when the sun is at a particular angle during late afternoon, the glare makes driving in congested city traffic very difficult due to a nearly opaque view through the glass. A perfect image of the dash blocks the driver's view of near objects, especially people walking on front of the vehicle.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Little Elm, TX

    The onstar module in the vehicle has not worked in two months. Its the only way the vehicle can receive updates and many safety features linked to it. No Help or response from GM or Dealership. They just say we don't have an ETA and its a waiting game. Note, no software updates can be installed without this service.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Omaha, NE

    Can't see out of the front windshield due to extreme glare from the dash design.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Seattle, WA

    When you hit the brakes on hurry car don’t stop it rolls and take longer to engage. Was involved on a rear end accident because of saw the car in front stop press the brake and suv just slow down but keep rolling forward.

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - San Luis Obispo, CA

    Phantom braking at speed: I have experienced more than one alarming instances of "phantom braking at speed" where the vehicle unexpectedly brakes, all wheels locked, and violently skids on the pavement. This is a very alarming occurrence to driver and passengers as well as to drivers of other nearby vehicles. Specifically, this first occurred without warning on [XXX] on [XXX], traveling at 30 mph. The wheels then unlocked spontaneously after 2 to 4 seconds. This is potentially a significant and intolerable life-safety issue. When a car suddenly and unexpectedly slams on its brakes, it can create a dangerous situation for both the driver and passengers and others on the road. This could lead to a rear-end collision if the driver behind my Equinox vehicle does not have enough time to react; this may also result in Driver panic and overcorrection: The startling nature of the Phantom Braking can cause the driver to potentially swerve into another lane or oncoming traffic. The Phantom Braking again occurred on the afternoon of [XXX] on [XXX] in SLO while driving at 40 mph past [XXX]. Loss of confidence: Repeated incidents of phantom braking have eroded this driver's trust in the vehicle's safety features, which could lead to ignoring legitimate warnings in the future. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2025 CHEVROLET EQUINOX EV
    - Cape Coral, FL

    OnStar module has failed and malfunctioned. Vehicle is available for inspection. Vehicle now sates it needs an important safety update from GM, but vehicle will not update. Vehicle has not been to a dealership at this time, because I can not get a dealership to give me an estimate for repairs, not will they provide a loaner. But the error code has been verified in writing by OnStar- yet they refuse to just send a new module to preferred dealer so I can get it repaired. Absolutely no warnings on vehicle. Forward emergency braking system engaged when not needed and almost put myself and my grandkids through the windshield. (even though we were all properly restrained) I have since had to disengage this feature because it has now happened 2 times. There are thousands of persons with these same issues as can be found on the OnStar community or Chevrolet Forums.

    Source: NHTSA WEB SITE