2013 CHEVROLET IMPALA Complaints
View complaints related to 2013 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 270 complaints submitted for the 2013 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2013 CHEVROLET IMPALA- ROXIE, MS
AT ROUGHLY 26,000 MILES MY ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME ON. I TOOK MY CAR TO DEALERSHIP TO REPAIR IGNITION RECALL, THEY REPLACED THE ABS WIRE HARNESS AND CORRECTED THE THE PROBLEM. AT ROUGHLY 56,000 AND 86,000 THE ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS CAME BACK ON. I AM CARRYING MY CAR BACK INTO THE DEALERSHIP AGAIN TOMORROW FOR THE 3RD TIME FOR THE SAME ISSUE. MY CAR IS NOW DECELERATING ON ITS OWN AND THE WHEELS ARE ABRUPTLY LOCKING. THE CAR IS MOVING DURING ALL OF THESE INCIDENTS. MY CAR HAS BEGUN FLASHING ABS, STABILITRAC, AND TRACTION CONTROL LIGHTS AND ABRUPTLY DECELERATING ON ITS OWN AT 60/75 MILES PER HOUR.
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- ARLINGTON, TX
THE FLOATING GAS GAUGE DOESN'T PROPERLY READ THE GAS LEVELS, EVEN AFTER REPLACING THE FUEL PUMP SYSTEM AND HOUSING. ONE MINUTE MY GAUGE SAYS I HAVE 120 MILES WORTH OF GAS WHEN I CUT THE CAR OFF. THE NEXT MORNING WHEN I GET IN THE CAR TO LEAVE, MY GAS GAUGE SHOWS 109 MILES THEN IT MIGHT JUMP DOWN TO 99. I CAN NEVER TELL HOW MUCH GAS I HAVE. THE ACTUATORS GO BAD IN EVERY MODEL, I'VE HAD A 2005, 2010 AND 2013 ALL OF WHICH ENCOUNTERED PROBLEMS WITH THE ACTUATORS GOING BAD DURING THE SUMMER MONTHS. WHEN YOU REPLACE ONE ACTUATOR, IT'S NOT LONG BEFORE IT GOES OUT AGAIN AND YOU NEED A NEW ONE.
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- NEW FRANKLIN, OH
MY 2013 CHEVROLET IMPALA HAD 28, 000 MILES WHEN IT BEGAN MAKING LOW TONE GRINDING NOISES WHEN TURNING LEFT FROM A STOP OR AT LOWER SPEEDS. THIS HAS HAPPENED IN REVERSE GEAR A FEW TIMES AS WELL. THE LOW PITCH GRINDING SOUND HAS OCCURRED WHILE MAKING A SLOW RIGHT HAND TURNS A FEW TIMES. THE GRINDING NOISE OCCURS ON BOTH DRY AND WET PAVEMENT. FREQUENTLY A REDUCTION IN FORWARD POWER OCCURS. INTERMITTENT WARNING LIGHTS AND MESSAGES OCCUR INTERMITTENTLY: STABILITY TACK NEEDS SERVICED, SERVICE TRACTION CONTROL, AND RED ABS LIGHT COMES ON. WHEN DRIVING IN BUMPY AREAS THE RED ABS LIGHT COMES ON. WHEN TAKING OFF ON AN UP HILL GRADE TRACTION CONTROL RUMBLES AND THEN I HAVE A REDUCTION IN POWER AS I TRY TO ACCELERATE MAKING MY FORWARD MOTION SLOWER THAN ANTICIPATED AND PLACING ME IN DANGER. MECHANIC USED AN ANALYZER AND SAID IT WAS MY LEFT WHEEL SENSOR. HE REPLACED THE HUB. MY PROBLEM BEGAN AGAIN LESS THAN 15 MINUTES AFTER DRIVING OUT OF THE REPAIR SHOP. NONE OF THIS OCCURS WHEN I MANUALLY TURN OFF THE STABILITY CONTROL WHEN I FIRST START THE CAR.(THE BUTTON ON THE LEFT HAND SIDE OF THE DASHBOARD THAT HAS A DRAWING OF THE CAR AND SQUIGGLY LINES) VERY DANGEROUS, ANNOYING AND COSTLY SITUATION. RECALL NECESSARY!!!!!
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- DETROIT, MI
WHEN DRIVING AT LOW SPEEDS (EG 20MPH) AND THEN RE-APPLYING GAS PEDAL TO ACCELERATE THERE IS A LARGE JUMP/KICK FROM WHAT SEEMS TO BE THE LOCK UP O F TRANSMISSION AND ENGINE. ALSO THE POWERTRAIN DOESNT FEEL SMOOTH WHEN DRIVING AT HIGHWAY SPEEDS. IT SEEMS AS THOUGH SOMETHING IS LOOSE OR NOT ROTATING ON THE CORRECT AXIS. I HAVE TAKEN CAR TO DEALER AND MECHANICS ABOUT 7 TIMES THIS YEAR ALL TO NO AVAIL. THE VIBRATIONS AND UNSMOOTHNESS AREN'T EXPERIENCED IN COMPETITOR CARS THAT I HAVE DRIVEN. THIS HAS OCCURED OVER THE COURSE OF 7 MONTHS.
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- FARRELL, PA
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TUR,N THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2013 CHEVROLET IMPALA- FARRELL, PA
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHEN MAKING A LEFT TURN, THE TRACTION CONTROL INDICATOR ILLUMINATED AND A GRINDING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 83,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET IMPALA- CHICAGO, IL
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE ABS, TRACTION CONTROL, AND SERVICE BRAKE ASSIST INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 CHEVROLET IMPALA- FAIRFIELD, AL
"TAKATA RECALL" I PURCHASED A 2013 CHEVROLET IMPALA 02/2015. ONE MONTH LATER MY CAR STOPPED IN ME. I GOT THE CAR TOWED TO SERRA CHEVROLET. THEY SAID I WAS OUT OF GAS WHICH I DIDN'T BELIEVE CAUSE I WAS AT QTR OF TANK. THEY SAID WITH THE KIND OF ENGINE I HAD QTR OF A TANK MEANT EMPTY IN MY CAR. I DIDN'T BELIEVE THIS. IN 02/2016, ON MY WAY TO WORK, MY CAR STOP ON THE INTERSTATE. I GOT THE CAR TOWED TO SERRA CHEVROLET AGAIN. THEY SAID MY FUEL PUMP SENSOR AND SOMETHING ELSE WAS GONE. THEY USED MY EXTENDED WARRANTY THAT I PURCHASED W/ SERRA TOYOTA WHEN I BOUGHT THE VEHICLE. I LOST MY JOB DUE TO THIS PROBLEM WITH THIS CAR. IN 02/2017, THE CAR STOPPED ON ME AGAIN. I GOT THE CAR TOWED AGAIN TO SERRA ON 02/03/17. THEY SAID IT WAS MY FUEL PUMP SENSOR. I HAD TO PAY $420.21 OUT OF POCKET ON 02/09 TO GET MY CAR. THEY SAID MY EXTENDED WARRANTY HAD EXPIRED. I DON'T UNDERSTAND CAUSE MY POWERTRAIN WARRANTY HAVEN'T EXPIRED, I'M ALSO STILL PAYING FOR AN EXTENDED WARRANTY WITH MY CARNOTE BUT I CAN'T UTILIZE, AND I ONLY USED THE EXTENDED WARRANTY ONCE. ON 02/13/17 AFTER I GOT MY CAR FROM SERRA MY CAR STOP WHILE I WAS DRIVING AGAIN. I CONTACTED SERRA. THEY PAID FOR TOWING BUT I HAD TO PAY FOR AN EMC, WHICH WAS $329.18. AT THE TIME, MY CAR HAD 86,078 MILES. ON 4/28/2017, I DON'T KNOW WHAT THEY SAID WAS WRONG BUT I PAID $1,131.25 ON 05/15/2017. I DON'T THINK THEY KNEW WHAT WAS WRONG. ON 05/24/2017, MY CAR MESSED UP AGAIN, AND I HAD TO PAY $133.00. SERRA GAVE ME A $32.95 DISCOUNT CAUSE I'VE HAD TO SPEND SO MUCH MONEY. AT THIS TIME, I HAVE 90668 MILES ON MY CAR. ON 06/21 OR 27TH, MY SERPINTINE BELT BROKE AND I HAD TO PAY $468. TO HENDRIX CHEVROLET. THAT WAS THE CLOSEST CHEVY STORE WHERE MY CAR STOPPED. NOW 7/18/17 MY CAR IS BACK IN THE SHOP AT SERRA. THEY SAY MY CRANKSHAFT AND SOMETHING WITH MY MOTOR. MY CAR HAVE 93,586 MILES. I WAS SOLD A LEMON FROM SERRA TOYOTA. I HAVE PAID $2,481 SINCE.
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- ROUND LAKE, IL
AS I WAS DRIVING ON I 294 I HEARD A LOUD BANG SORT OF LIKE A GUN SHOT AND GLASS FROM THE SUNROOF CAME RAINING DOWN ON ME. I PULLED OVER AND LOOKED AROUND IN THE CAR TO SEE IF SOMETHING LANDED ON IT HOWEVER THERE WAS NOTHING BUT GLASS.
Source: NHTSA WEB SITE -
2013 CHEVROLET IMPALA- PAINESVILLE, OH
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE PASSENGER DOOR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE