2014 CHEVROLET IMPALA Complaints

While driving 45 mph, my car jerked and several lights came on in my dashboard including the light with the little wrench ??. In my dashboard, it displayed the message to check stabili track and steering power system and to drive with care. My car then started loosing power to accelerate. I had my vehicle towed to the dealership the next day and they stated that they cleared the codes but didn’t tell me what the codes were and they kept my vehicle for 5 days and said they couldn’t get the vehicle to act up. Now this issue has happened again and a message in my dashboard is saying to check the power steering and drive with care. I had no warning signs prior to this issue.

The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together , mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern . It makes it very dangerous in highway or roads as it is very hard to steer

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the “Service Power Steering” message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V450000 (Steering) because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving and the steering was difficult to maneuver. The vehicle was not diagnosed or repaired. The approximate failure mileage was 118,000.

When I’m driving and slow down my key will turn itself off making the car itself shut off

Vehicle is available for inspection upon request. Brake booster not regulating properly. This is causing the vehicle to not stop at a timely manner and a need to push brake all the way down for vehicle to eventually stop which is unsafe when driving. This has been confirmed by independent service center which has recommended to search for recall. No warnings or messages prior to issue.

My blind spot warning system has stopped working. This same year vehicle was recalled in other options (I have a Impala LTZ). Just curious why the LTZ was not recalled? I don't imagine it is a different system.

GM had sent a letter in March 2020 about a known defect with the passenger presence module that wires could become disconnected over time, leading to a service airbag message and the passenger airbag failing to deploy when commanded. GM stated that they would provide additional protection (read extended warranty) on this condition to be repaired at no cost within 8 years of the date the vehicle was placed in service or 80000 miles, whichever was first. My 2014 Impala just had this issue occur on July 4, 2021, and when requesting GM to perform this repair at no cost for me (vehicle mileage is 77000 miles), GM stated that this extended warranty ended January 2021. This date does not match the 8 years called out in the letter they sent, as the general public couldn't even buy this vehicle until April 1, 2013 at the very earliest. GM refuses to pay for the fix of a known defect within a critical safety system on one of their vehicles due to a poor design. Conveniently, this issue occurred on my Impala ~1-2 months after the supposed end of coverage date, even though there is nothing documenting why this date was chosen or any data that supports that this issue will only occur inside of the quoted extended warranty window in the letter. GM needs to issue a recall on this rather than an extended warranty that doesn't cover a known defect within their design/manufacturing.

WATER ENTER IN THROUGH TRUNK LEDGE SEALS TO THE DEGREE OF SHORTENING OUT THE HARNESS, RADIO DASH LIGHTING CAMERA BACK WINDOW. THE FLOOR OF THE TRUNK WAS SOAKED AS THOUGH WATER WAD POURED. THE WATER WAS STANDING A LOT IN THE SPARE TIRE WELL. THERE WAS ANOTHER CUSTOMER WITH THE SAME YEAR MAKE AND MODEL VEHICLE THAT HAD THE EXACT SAME ISSUE DAYS PRIOR TO VISIT TO DEALERSHIP.

Transmission pulls back from second to third gear around 20 MPH. Serviced transmission fluid and problem persists. I personally checked the transmission by removing trans cover and determined the problem; he shifting solenoids are faulty.