2014 CHEVROLET IMPALA Complaints

Blind zone alert sensor failed due to manufacturing error that lets water into the sensor and corrodes it and causes it to smoke and potentially catch fire

My dashboard reads, service air bag. Everytime I turn it on as of this morning. 6/23/21 @ 1pm central time. I've read about the recall on these models as well of air bags deploying and throwing pieces of metal at drivers. Cause of molded air bag housing.

Fire started behind glove box area and burned electrical wires, instrument panel, airbag, front windshield, hood, water and smoke damage.

The linx radio stopped working. The onstar system stopped working awhile after the linx radio stopped working when the car started to operate off of battery reserve (or what I think is battery reserve --- the light on the dashboard changed to blue). I've had to change the batter twice in 2.5 years. I'm told the battery Duralast is a good battery and that its an electrical fuse problem and it would be difficult to find which wire is the problem. The vehicle has been inspected by three different dealers in three different states. I was also told to uninstall onstar for resolution of the electrical problem of the battery draining and needing to draw energy from another source taking up more energy than it's suppose to in the vehicle. Yes, in 2017-18, the problem was confirmed by the dealership where I purchased the car brand new in 2014, Criswell Chevrolet in Gaithersburg, MD.

Power steering went mostly out while on the interstate. Stabilitrack and Power steering warnings came on. It provides only about 10% assistance now. I must now provide effort to recover from a turn. I understand a recall came out for this model year for this type of issue but I didn't get one. I am the original owner.

I was about 5 minutes from home when all of a sudden warning lights started flashing on the dash board ( photos provided) The vehicle became hard to steer and control. Thankfully it was pretty much a straight highway until I had to make a left and 2 right turn to get to my house. It was as I had to fight with the steering wheel. Thank God! I was so close to home!! I don't even want to think what could have happened if I was on the interstate or a highway with lots of curves. I parked the car in the garage and it haven't been moved since. I called GM repair shops but they want to charge an arm and a leg just to tow it to the repair shop and another charge just to look at it. I called the vehicle hotline and they couldn't help me because there is no recall on my vehicle. My car has been parked in my garage for over 6 months now because I can't drive it.

We have had several problems with the blind spot sensor on our 2014 Impala LTZ. Problems would always occur when driving in rain or snow. Dealer would just say that the sensor gets wet and that we should try to dry it off. Once the sensor was dry it would work ok. Now the sensor does not work at all. Took it off and it was full of corrosion. Reading online regarding reviews I find out that this is a very common problem with GM vehicles but GM refuses to do a recall. However they did do a special offer to replace the sensor if you have less than 80,000 miles. My car has 85,000 but I have dealt with this problem for several years. I replaced the sensor myself (at a cost of $400) and now they tell me it has to be reprogrammed. That really sucks. It is too bad that GM just can't accept the fact that they have a faulty product. I am currently waiting for a call back from the dealer to see what it cost to get sensors and wiring harness replaced (GM admits that there definitely was a problem and says you have to replace both sensors and the wiring harness). How in the world can this not be a recall!!!!!!!!!!!

THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE HIS SON WAS STOPPED AT A RED LIGHT, THE BLIND SPOT ALERT WARNING LIGHT ILLUMINATED ON THE PASSENGER'S SIDE-VIEW MIRROR AND ON THE INSTRUMENT PANEL. THE VEHICLE THEN STALLED. THE CONTACT'S SON RESTARTED THE VEHICLE TO DRIVE HOME. THE BLIND SPOT ALERT LIGHT ON THE PASSENGER'S SIDE REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND DRAINED THE BATTERY. THE CONTACT STATED THAT HE SAW ONLINE THAT THERE WAS A TECHNICAL SERVICE BULLETIN: N172097060 RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO Trecek Automotive of Portage Inc. (1350 E Wisconsin St, Portage, WI 53901) AND DIAGNOSED AS A BLIND SPOT ALERT SYSTEM FAILURE. THE DEALER CONFIRMED THAT THE FAILURE WAS RELATED TO THE TECHNICAL SERVICE BULLETIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE TECHNICAL SERVICE BULLETIN. THE FAILURE MILEAGE WAS 75,812. THE CONSUMER STATED THE REPAIRS WOULD COST $950, BUT THE CONSUMER FEEL AS THOUGH REPAIRS SHOULD BE PAID BY THE MANUFACTURER.

HAVE HAD CAR AT DEALERSHIP 3 TIMES TOTAL FOR THE SIDE DETECTION SYSTEM MESSAGE/BLIND SPOT INDICATOR LIGHTS. FIRST TWO TIMES THE ISSUE WAS FIXED BECAUSE I HAVE THE MPP COVERAGE PLAN. THIS TIME MPP WOULD HAVE COVERED IT BUT MECHANIC SHOWS WATER INTRUSION. THEIR WAS A RECALL AT ONE TIME FOR VEHICLES UP TO 80,000 MILES. MINE HAS 124,000 SO NOT COVERED BUT WHEN I TOOK IT IN FOR THE SAME THING PRIOR DID NOT HAVE 80,000 MILES. SO EITHER PAY THE $900 OR PAY THE DIAGNOSTIC CHARGE OF $155 AND WALK AWAY WITH ISSUE NOT FIXED . SO MANY COMPLAINTS ON THIS AND GM HAS DONE NOTHING. IF I HAVE FIXED THE MODULE IS OVER $200 FOR THE ONE SIDE. IT KEEPS GOING OUT. GM SHOULD FIX THIS AND CREATE ANOTHER RECALL FOR THIS ALL SO COMMON ISSUE!!

THIS IS THE 2ND TIME THIS OCCURS IN 3 YEARS .THIS OCCURRED AFTER IT WAS RAINING THE SENSOR IS IN A BAD SPA OR AND GM IS NOT TAKING FAULT BECAUSE IT IS OVER IN MILES AND YEA FOR THE SPECIAL COVERAGE . I WISH THAT I COULD JUST NOT HAVE THE BLIND SPOT DETECTION. CAUSES MORE PROBLEMS THEN WHAT IT'S WORTH.