2004 CHEVROLET IMPALA Complaints
View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 CHEVROLET IMPALA- MECHANICSBURG, PA
MY SECURITY LIGHT POPS ON AND THEN WHEN I TURN MY CAR OFF IT WON'T START BACK UP FOR AT LEAST 20 MINS. IT HAPPENS RANDOMLY AND LEAVES ME STRANDED...I SEEN OTHER REVIEWS AND THIS SEEMS TO BE AN ISSUE WITH GM VEHICLES. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- ROCHESTER, NY
I BOUGHT THE CAR USED AT DEALERSHIP IN ROCHESTER NY IT HAD AROUND 128000 WHEN BOUGHT IT DIED OUT AT ABOUT 131,000 THEY CLAIMED THAT THE CAR WAS FULLY INSPECTED WAS A TOTAL FAILURE HAD TO SPEND A 1000 PLUS DOLLARS AT GOOD YEAR TO MONTHS AFTER BOUGHT HAD NO HEAT [XXX] HEADS COULD FIX IT I WANT MY MONEY BACK FOR THE CAR I WAY OVER PAY I PAID 5300 WITH TAXES AND SITTING IN MY DRIVE WAY DEAD... THE CALL THE DEAKER NO RESPONSE I HAVE WARRANTY BUT THEY WONT ANSWER OR DO WORK. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- THORNTON, CO
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, ONE OF THE KEYS WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN THE SPARE KEY WAS USED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,817. UPDATED 5/5/15*CN UPDATED 9/16/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- DEXTER, MO
INTAKE MANIFOLD GASKET. WHY ARE THE DEFECTED? THERE ARE SO MANY COMPLAINTS ABOUT FAULTY ONES AND STILL YOU HAVE NOT CHANGED TO BETTER GASKETS. FIRST THE HEAT GOES AND THEN THE CAR OVERHEATS FOR NO APPARENT REASON. CHANGED THE WATER PUMP AND THERMOSTAT. NOW THE GASKET. FOR THE PRICE YOU PAY FOR THIS CAR IT SHOULD NOT HAVE TO COST ME ANOTHER 800 TO 1200 MORE FOR A PART YOU CAN FIX WITH CHANGING YOUR PRODUCT YOU USE. I HAVE OWN GMC PRODUCTS FOR OVER 20 YEARS AND THIS IS MY FIRST COMPLAINT ABOUT THEM. JUST BECAUSE I AM HAVING PROBLEMS WITH MY IMPALA WILL NOT KEEP ME FROM TELLING PEOPLE THAT GMC HAS GOOD CARS. JUST WISH THIS PROBLEM WILL FIXED FOR FUTURE OWNERS. WOULD HATE TO BE CALLED A LIAR. ONE OF OUR GMC'S IS A 78 SIERRA CLASSIC WHICH WAS BOUGHT BRAND NEW IN 77. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- ANDERSON, SC
AFTER PARKING MY CAR, I JUST HAPPENED TO NOTICED SMOKE COMING OUT FROM THE FRONT OF CAR AND I WAS FORTUNATE ENOUGH TO HAVE A DRY CHEMICAL FIRE EXTINGUISHER AVAILABLE TO PUT OUT THE FLAMES. IT APPEARS THAT THERE WAS A VALVE COVER OIL LEAK THAT HAD DRIPPED ONTO THE EXHAUST MANIFOLD THAT CAUSED THE OIL TO IGNITE INTO FLAMES. RESULTING DAMAGE THAT I'M VISUALLY ABLE TO SEE WAS TO ALL SPARK PLUG WIRES, ENGINE COILS, PLASTIC ENGINE COVER, OIL DIPSTICK, RIGHT ENGINE STRUT, WIRING HARNESS PIGTAIL GOING TO COIL PACK ASSEMBLY AND UNDER HOOD INSULATION. I WILL NOT KNOW FULL EXTENT OF DAMAGE UNTIL I ATTEMPT TO PERFORM THE REPAIRS MYSELF. I HAVE PHOTOS IF SOMEONE WOULD LIKE TO VIEW THEM. ALSO, THE MILEAGE I LISTED OF 99,400 IS APPROXIMATE, IT IS NOT EXACT AS I AM NOT NEAR MY CAR AT THE MOMENT. *TR
Source: NHTSA WEB SITE -
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2004 CHEVROLET IMPALA- OAKLAND, CA
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/30/15*LJ UPDATED 9/26/2017*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- GALT, CA
2004 CHEVROLET IMPALA. CUSTOMER RECEIVED REPAIRS DUE TO RECALL AND IS REQUESTING REPAIRS. *TA THE CONSUMER STATED THE TRANSMISSION HAD TO BE REPLACED, BECAUSE THE VEHICLE WOULD TO HESITATE AND THEN JERK. PIECES OF METAL WERE DISCOVERED IN THE TRANSMISSION PAN INDICATING AN INTERNAL FAULT. ALSO, THE IGNITION AND CYLINDER WERE REPLACED. *JB
Source: CONSUMER LETTER -
2004 CHEVROLET IMPALA- LIVINGSTON, NJ
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A LEAK COMING FROM THE DRIVER REAR SIDE OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKE FLUID WARNING LIGHT PREVIOUSLY ILLUMINATED AND THE VEHICLE WAS INSPECTED BY THE INDEPENDENT MECHANIC WHO REPLENISHED THE BRAKE FLUID. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000. UPDATED 04/07/15*LJ THE BRAKE LINES WERE LEAKING AND CORRODED AND RUSTED. UPDATED 06/04/15*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 CHEVROLET IMPALA- PHILADELPHIA, PA
THE CAR WILL NOT START ALL LIGHTS AND HEAT COMES ON OR AIR THE SECURITY LIGHT FLASHES WILL TAKE ANYWHERE FROM 5MINS TO 30 MINUTES TO START YOU GUYS REALLY NEED TO ADDRESS THIS ISSUE I HAVE SEEN SO MANY COMPLAINTS ABOUT IT AND IM NOT UNDERSTANDING WHY THERE HAS NOT BEEN A RECALL ISSUED AS OF YET. ME AND MY 2 YEAR WERE STUCK IN THE CAR IN 0 BELOW CONDITIONS FOR AT LEAST 20 MINS I CRIED THE WHOLE TIME THINKING MY BABY WAS FREEZING WERE WE HAD LEFT FROM HAD JUST CLOSED AND THERE WAS NOTHING TO DO BUT WAIT I NEED MY CAR TO GET AROUND PLEASE RECALL AND FIX THIS ISSUE FOR YOUR CUSTOMER WE LOOK TO YOU GUYS TO GIVE US SAFE CARS. *TR
Source: NHTSA WEB SITE -
2004 CHEVROLET IMPALA- BELLVILLE, OH
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE CONTACT MENTIONED THAT THERE WERE NO OTHER KEYS ON THE RING AND NO ADDITIONAL WEIGHT OTHER THAN THE SINGLE IGNITION KEY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE