2013 CHEVROLET IMPALA Complaints

PLEASE REFERENCE COMPLAINT NUMBER 10899363 FILED ON 8/29/2016. ON 8/30/2016 TWO ADDITTIONAL TIRES OF THE SAME DOT NUMBER WERE FOUND TO HAVE SIMILAR DEFECTS ON THE SAME VEHICLE, BUT HAD NOT COMPLETELY FAILED WITH A BLOWOUT OR AIR LEAKDOWN. THE TWO ADDITTIONAL ORIGINAL EQUIPMENT TIRES ON THE SAME VEHICLE WERE FOUND, DURING INSPECTION WITH THE VEHICLE STATIONARY, TO HAVE SEPARATIONS/BULGES AT THE INNER TIRE EDGE WHERE THE TIRE FACE MEETS THE SIDEWALL. NEITHER OF THESE TIRES CAUSED ANY "THUMPING" DURING DRIVING; HOWEVER, EXAMINATION REVEALED THAT THE SEPARATION HAD BEEN ONGOING FOR ENOUGH TIME TO ALLOW WEAR OF THE RAISED AREA AND FATIGUE CRACKING/CHECKING IN THE SIPES OVERLYING THE SEPARATED AREA. IN ALL CASES, THE SEPARATED AREA WAS PRESSURIZED AND COULD BE PUSHED IN UNTIL THE OUTER TIRE RUBBER CONTACTED THE INNER BODY OF THE TIRE. ADDITTIONALLY THERE WAS NO AIR LEAKAGE OR REDUCTION IN TIRE PRESSURE. MILEAGE AT THE TIME OF THE OBSERVED DEFECT ON THESE TWO ADDITTIONAL TIRES WAS 39,000. THE DOT NUMBER OF THE TWO ADDITTIONAL AFFECTED TIRES IS M643 BHDR 3912. BE ADVISED THAT ALL TIRES ON THIS VEHICLE HAVE BEEN MAINTAINED TO THE TIRE MANUFACTURERS SPECIFICATION. THE ATTACHED PHOTO SHOWS THE SWELLING/SEPARATION/CRACKING/WEAR AT THE TIRE EDGE OF ONE OF THE TWO ADDITTIONAL TIRES FROM DOT NUMBER M643 BHDR 3912 - OBSERVED DEFECT ON 8/30/2016 WAS SIMILAR ON BOTH OF THESE TIRES. DUE THE THE NATURE OF THIS FAILURE, WHERE SEPARATION HAD OBVIOUSLY BEEN ONGOING FOR A PERIOD OF TIME AS INDICATED BY THE WEAR AND CHECKING PATTERN BUT NO "ROAD FEEL" OF THE FAILURE, A DRIVER COULD EASILY END UP WITH AN INSTANT FAILURE/BLOWOUT AT ANY TIME WITHOUT WARNING AS HAPPENED WITH A TIRE ON THIS CAR AS REPORTED IN COMPLAINT 10899363. IN ALL CASES, THE FAILURE WAS ON THE INNER SIDE OF THE TIRE AND NOT READILY OR EASILY BE FOUND WITHOUT A DETAILED INSPECTION.

GOODYEAR EAGLE LS 2 TIRE ON A 2013 IMPALA EXPERIENCED A SIDEWALL SPLIT AND TIRE DEFLATION WHILE DRIVING ON A CITY STREET. THE DISTANCE COVERED FROM THE TIME THE TIRE DEVELOPED A PERCEPTIBLE "THUMP" TILL THE SIDEWALL RUPTURED AND TIRE WENT FLAT WAS BETWEEN ONE AND TWO MILES. UNTIL THAT TIME, THE TPS DID NOT COME ON. THE ENTIRE EVENT OCCURRED WITHIN 5 MINUTES. SEPARATION OCCURRED BETWEEN THE RADIAL PLIES AND THE OUTER RUBBER COVERIG OF THE SIDEWALL. THE GOODYEAR EAGLE LS 2 TIRES WERE ORIGINAL EQUIPMENT ON THIS VEHICLE. MILEAGE ON THE TIRES AT THE TIME OF THIS FAILURE WAS 39,000. TIRES HAVE ALWAYS BEEM MAINTAINED TO MANUFACTURERS SPECIFICATIONS.

CAR MAKES GRINDING NOISE ON LOW SPEED LEFT TURNS. ENGINE HESITATES WHEN MAKING LEFT HAND TURN FROM DEAD STOP . VERY DANGEROUS .

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT HEARD ABNORMAL NOISES THAT PROGRESSED WITHOUT WARNING. THE VEHICLE STALLED SEVERAL TIMES AND THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE VEHICLE TO RESTART. TN ADDITION, THE ABS AND TRACTION CONTROL STABILIZER WARNING INDICATORS ILLUMINATED MULTIPLE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN, THE CONTACT HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE RESULTS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STABILITRAC CONTROL, SERVICE TRACTION CONTROL, ESC, AND ENGINE WARNING INDICATORS ILLUMINATED. THE CRUISE CONTROL LIGHT TURNED OFF AND, WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS A CLICKING NOISE COMING FROM THE GLOVE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

I TOOK MY CAR TO THE DEALERSHIP BECAUSE I HAD A FEW NOISES FROM THE FRONT END. ONE WAS A CLUNKING NOISE WHEN I REACHED SPEEDS OF APPROX 25 MPH, THE FRONT END WAS MAKING A POPPING NOISE, WHEN I WOULD BACK UP THEN PULL FORWARD THERE WAS A GRINDING NOISE, AND ALSO A FEW TIMES WHEN I WOULD MAKE A LEFT HAND TURN IT WAS LIKE MY CAR WAS STUCK FOR A FEW SECONDS WITH THE MOTOR REVVING, BUT WOULDNT MOVE. WHEN IT FINALLY WOULD, IT WOULD SHOOT FORWARD AND I ALMOST LOST CONTROL OF THE VEHICLE. WHEN I TOOK IT TO THE DEALER, I WAS TOLD BOTH LOWER CONTROL ARMS AND THE RIGHT FRONT HUB HAD EXCESSIVE PLAY, THE FRONT ENGINE, REAR ENGINE, STRUT MOUNT, AND TRANSMISSION MOUNT WERE TORN, THE FRONT TIMING COVER AND THE STEERING GEAR RACK WERE LEAKING AND ALL NEEDED TO BE REPLACED. SO MUCH FOR SPENDING SO MUCH MONEY FOR A CAR TO RELIABLY GET ME AND MY KIDS FROM POINT A TO B SAFELY. THANKFULLY THE DEALERSHIP IS HELPING ME OUT SO I CAN AFFORDS TO GET MY CAR FIXED, AND ITS STILL COSTING ME $2000. THE CAR ONLY HAS 60,3023 MILES ON IT.

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY ACCELERATING AND MADE ABNORMAL GRINDING NOISES DURING TURNS. THE STABILITRAK, ABS, AND SERVICE TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

A FEW WEEKS AGO OUR DAUGHTER WAS DRIVING OUR 2013 CHEVROLET IMPALA. SHE INFORMED US THAT THE CAR JUST "TOOK OFF BY ITSELF." WE JUST ATTRIBUTED IT TO HER NOT BEING FAMILIAR WITH THE CAR. A COUPLE DAYS LATER, WHILE MY WIFE WAS DRIVING AND I WAS IN PASSENGER SEAT, AT ABOUT 25 MPH ON A CITY STREET, CAR SUDDENLY TOOK OFF AS IF SHE HAD SLAMMED ACCELERATOR TO THE FLOOR. PUSHING ON THE BRAKE ENDED SUDDEN ACCELERATION, ENGINE RETURNED TO IDLE, SO I HAVE TO ASSUME THAT PROBLEM IS POSSIBLY RELATED TO CRUISE CONTROL CIRCUITS AND THAT BRAKE MAY HAVE DISENGAGED CRUISE. CRUISE CONTROL CIRCUIT WAS "ON", SINCE WE HAD PREVIOUSLY BEEN CRUISING ON INTERSTATE, BUT WAS NOT ENGAGED (OR SET) WHEN INCIDENT OCCURRED. THIS PROBLEM CAME OUT OF NOWHERE, OCCURRED TWICE IN A WEEK'S TIME, THEN DISAPPEARED. WE ARE WONDERING IF IT WILL OCCUR AGAIN. 2013 CHEVROLET IMPALA W/ 60,000 MILES

TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE ABS, TRACTION CONTROL, SERVICE BRAKE ASSIST, AND CHECK ENGINE LIGHTS ILLUMINATED. THE VEHICLE BEGAN TO DECREASE IN SPEED WHILE THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS IN REVERSE, AN ABNORMAL NOISE COULD BE HEARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.