2003 CHEVROLET IMPALA Complaints

2003 CHEVROLET IMPALA. CUSTOMER REQUESTING REIMBURSEMENT FOR IGNITION SWITCH REPLACEMENT. *MW

KEY IN IGNITION CYLINDER IS ABLE TO BE PULLED OUT WHEN ENGINE IS RUNNING. ENGINE STAYS RUNNING WITHOUT A KEY IN THE CYLINDER. VEHICLE WAS RECALLED FOR PLASTIC INSERTS ON KEYS BUT NOT FOR KEY CYLINDER. *TR

I TOOK MY 2003 CHEVY IMPALA TO HAVE THE REPAIR PREFORMED FOR THE IGNITION RECALL. I DROPPED MY CAR OFF THE NIGHT BEFORE (TUESDAY) AND GOT A PHONE CALL WEDNESDAY TO PICK IT UP. WHEN I PICKED IT UP THE CAR WAS DRIVEN AROUND THE LOT TO ME AND LEFT RUNNING. I WENT STRAIGHT HOME AND TURNED OFF THE CAR UNTIL MORNING. WHEN I WENT TO GET INTO THE CAR IN THE MORNING I COULD NOT TURN THE KEY. AT 8 AM I CALLED THE SERVICE DEPARTMENT AND HE STATED THAT I SHOULD BRING IT BACK AND THEY WOULD TRY TO FIGURE OUT WHAT WENT WRONG. I BROUGHT IT IN WEDNESDAY EVENING AFTER WORK, THURSDAY MORNING I RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT THE RECALL HAD NO EFFECT ON MY CAR THAT I NEEDED A NEW TUMBLER NOW. I PICKED THE CAR UP THURSDAY NIGHT AND THE SALES LADY THAT DROVE IT AROUND SAID THAT WAS IMPOSSIBLE TO START THAT SHE HAD TO GET A MECHNIC TO START IT. I FOUND THE GENERAL MANAGER AND ASKED HIM TO REVERSE THE RECALL BY POPPING THE COVER OFF THE KEY. HE DID AND THE CAR STARTED WITH ONLY A SMALL GRIB TROUBLE FROM THE TUMBLER WHICH IS THOUGHT TO BE CAUSED BY THE NUMBER OF FORCED STARTS AFTER THE KEY COVER WAS PLACED ON THE KEY. AFTER INSPECTION IT WAS FOUND THAT THE COVER FROM THE RECALL WAS PREVENTING MY KEY FROM GOING IN ALL THAT WAY TO THE TUMBLER TO START THE CAR. I AM ASKING THAT THE TUMBLER BE REPLACED AND A NEW SET OF KEYS BECAUSE OF THE DAMAGE DONE TO MY KEY AND THE RECALL NOT BEING EFFECTIVE WITHOUT DAMAGE TO MY TUMBLER. I AM AWARE THAT MY TUMBLER IS DIRECTLY LINKED TO MY SECURITY TRIGGER FOR THE CAR AND NOW LIVE IN FEAR THAT I WILL HAVE TROUBLE WITH THE CAR SHUTTING DOWN OR THE KEY NO LONGER BEING EFFECT TO START THE CAR AT ANY GIVEN MOMENT. IT SITS VERY LOOSE IN THE TUMBLER NOW. *TR

WHILE DRIVING ON INTERSTATE 78 AT 60 MPH I ATTEMPTED TO SWITCH FROM LOW BEAM TO HIGH BEAM. ASI DID THAT, I LOST ALL LIGHTS. I JIGGLED THE HIGH BEAM SWITCH AND THE LIGHTS CAME BACK ON. THIS HAS HAPPENED SEVERAL TIMES SINCE THEN. *JS

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MULTI FUNCTION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

RECEIVED RECALL NOTICE LATE SEPT. WITH INSTRUCTIONS NOT TO CALL FOR APPT BEFORE OCT. 1. CALLED ON OCT.15, WAS TOLD PARTS WERE UNAVAILABLE FOR SEVERAL WEEKS. CALLED AGAIN TODAY FOR STATUS UPDATE, WAS TOLD THE WAITING LIST IS ABOUT 1000 VEHICLES AND THEY ARE GETTING ONLY ABOUT 1-2 KITS PER WEEK. NOT EVEN A GUESS AS TO WHEN THEY WILL BE READY FOR MY CAR. ACCORDING TO MEDIA REPORTS GM IS BEGGING OWNERS TO BRING IN THEIR CAR TO GET THEM FIXED AND OFFERING GIFT CARDS, NOT THE CASE HERE IN SOUTHERN ARIZONA. AT THIS RATE WE'RE LOOKING FOR NEXT YEAR MAYBE SUMMER, BY THEN MAYBE THEY HAVE DECIDED TO FIX THE AIRBAG PROBLEM TOO. ITS NOT HUMID EXCEPT DURING THE MONSOON SEASON. HOPEFULLY YOU CAN HELP TO EXPEDITE THIS SITUATION. THANK YOU *TR

THE CAR RANDOMLY SHUTS OFF AT TIMES WHEN U PUSH THE GAS TO HARD WHILE THE CAR TRYING PICK UP SPEED .THEN I HAVE TO COME TO A COMPLETE STOP PUT THE CAR IN PARK (ALL THIS WHILE IM IN MIDDLE OF TRAFFIC) AN THEN START IT BACK UP . IM NOT THE ONLY ONE HAVING THIS PROBLEM MY COUSIN HAVING THE SAME EXACTLY PROBLEM BUT HERS START RIGHT BACK UP LIKE MINE OR SOME TIMES TAKE A LITTLE WHILE FOR THIS TO HAPPEN . SHE ALSO SAID SHE SEEN SOMETHING COME ON TV SAYING SOME ABOUT IF YOU HAVE THIS PROBLEM CONTACT SOMEBODY BUT SHE DIDN'T GET THE NUMBER AN NEVER SAW THE AD ON TV AGAIN. *TR

THIS IS IN REGARDS TO THE SAFETY RECALL LETTER I RECEIVED IN SEPT. 2014 REGARDING THE IGNITION IN MY CAR. I CALLED THE LOCAL CHEVY DEALERSHIP TO SCHEDULE AN APPOINTMENT TO HAVE THE PROBLEM FIXED ON 9/29/14. THEY CALLED ME BACK ON 11/10/14 AND SAID THEY'D RECEIVED THE PARTS FOR MY CAR. I TOOK IT IN ON 11/17/14 AND LEFT IT ALL DAY. BACK ON 9/29 I WAS TOLD THEY WERE GOING TO PUT A LOCKING GUARD ON THE IGNITION AND A LOCK ON EACH KEY SO THAT THE KEY WOULDN'T SLIP OUT. DO YOU KNOW WHAT THEY DID? THEY PUT A SMALL ROUND METAL KEY CHAIN ON EACH OF MY KEYS AND GLUED IT SO THAT NOTHING ELSE COULD BE HUNG ON IT. THAT'S HOW THEY FIXED THE IGNITION PROBLEM. WHAT A JOKE! I'VE HAD NO PROBLEMS WITH MY CAR, LUCKILY. HOWEVER, I DOUBT THAT THIS SO CALLED FIX WOULD DO ANY GOOD IF THERE WAS A PROBLEM. THIS IS THE LAST TIME I HAVE ANY DEALINGS WITH SUNFAIR CHEVROLET IN YAKIMA. *TR

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR VEHICLE FAILED TO ACCELERATE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO FIND THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000. UPDATED 12/19/14*CN UPDATED 05/26/2015 *JS