2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - LAKE PARK, GA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. SEVERAL ATTEMPTS WERE MADE BEFORE THE VEHICLE RESPONDED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - WHITESBORO, NY

    2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350 REIMBURSEMENT. * LD THE IGNITION LOCK CYLINDER WAS REPLACED, PRIOR TO RECEIVING THE RECALL NOTICE. *JB

    Source: CONSUMER LETTER
  • 2004 CHEVROLET IMPALA
    - MOUNT HOPE, AL

    CHEVROLET. CONSUMER IS WRITING IN REGARDS TO IGNITION SWITCH.* LD THE CONSUMER EXPERIENCED PROBLEMS WITH THE IGNITION SWITCH. HOWEVER, THE DEALER INFORMED HER, THE VEHICLE IDENTIFICATION NUMBER, WAS NOT INCLUDED IN THE RECALL. THE CONSUMER HAD THE IGNITION SWITCH REPLACED, AT A COST OF $ 338.94. *JB

    Source: CONSUMER LETTER
  • 2004 CHEVROLET IMPALA
    - BEAUMONT, TX

    2004 CHEVROLET IMPALA. CONSUMER STATES VEHICLE HAS DIED SEVERAL TIMES WHILE DRIVING. *TGW THE CONSUMER STATED ON ONE OCCASION, HE WENT THROUGH SOME CONSTRUCTIONS, KNOCKED THE SIDE MIRROR OFF, AND CRACKED A WINDOW. THE VEHICLE ALSO RECEIVED SCRATCHES AND DENTS. *JB

    Source: CONSUMER LETTER
  • 2004 CHEVROLET IMPALA
    - ASHLAND, KY

    MY WIFE WAS DRIVING HOME FROM WORK WHEN THE ENGINE STOPPED RUNNING AND CAUSED HER TO HAVE TO PULL OFF THE ROAD. IT TOOK SEVERAL MINUTES BEFORE CAR WOULD RESTART. SINCE THE FIRST TIME SHE HAD THIS HAPPEN AT LEAST 3 TIMES A YEAR SINCE. I'VE DRIVEN THE CAR SEVERAL TIMES AFTER SHE HAS TOLD ME IT HAPPENED AGAIN AND HAD OUR MECHANIC LOOK AT IT ALSO. ALSO HAVE HAD THE INSTRUMENT PANEL GAUGES NOT WORKING PROPERLY FOR 2 YEARS NOW AND HAVEN'T BEEN ABLE TO FIGURE OUT WHY, WE THINK THERE IS A SHORT SOMEWHERE IN THE ELECTRICAL SYSTEM BUT HAVE NOT BEEN ABLE TO PIN POINT IT. THE CHROME PLATE ALUMINUM ALLOY RIMS THE CHROME HAS BEEN FLAKING OFF SINCE THE CAR WAS 2 YEARS OLD AND WE NOW HAVE TO KEEP REFILLING THE TIRES WITH AIR AT LEAST ONCE A WEEK. HAVE GONE TO THE DEALER A COUPLE OF TIMES BUT GET A RUN AROUND THAT ITS NOT A PROBLEM WITH THE CAR. I HAVE TALKED TO A GENTLEMAN WHO ALSO HAS THE ONLY OTHER 2004 IMPALA SS IN OUR TOWN AND HE HAS THE SAME PROBLEMS AS WE HAVE HAD AND GOTTEN SAME RESPONSE FROM OUR LOCAL DEALER WHERE WE BOTH BOUGHT OUR CARS FROM. MY IMPALA SS AT THIS TIME HAS JUST OVER 80,000 MILES ON IT AND IN ADDITION TO PROBLEMS MENTIONED ABOVE WE HAD TO HAVE POWER STEERING PUMP, RACK IN PINION AND ALTERNATOR REPLACED AND LOOKING LIKE THE RACK IN PINION IS GOING OUT AGAIN AS I WRITE THIS. I'VE BECOME VERY DISAPPOINTED WITH CHEVROLET OVER THIS CAR. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER TURNING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN RECOMMENDED THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER INSERTING THE KEY INTO THE IGNITION SWITCH TO TURN THE VEHICLE ON, THE VEHICLE FAILED TO START UNTIL MINUTES LATER AND THE SECURITY ALARM WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SENSOR LIGHT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - JERSEY, NJ

    DEAR GM, MY NAME IS [XXX] AND I HAVE COME SO CLOSE TO HAVING A ACCIDENT IN MY CAR IT HAVE CUT OFF TWICE WHILE I WAS DRIVING TO WORK . BY THE GRACE OF GOD I LEAVE FOR WORK AT 3:00 IN THE MORNING. SO WHEN IT CUT OFF ON THE HIGH WAY THEIR WERE NO TRAFFIC. BUT IT THEN CUT OFF AGAIN WHILE I WAS MAKING A TURN , AND THANK GOD AGAIN THAT THE DRIVER IN FRONT OF ME THAT WAS BACKING UP WAS QUICK TO STOP BECAUSE I COULD N"T MOVE. SO COULD YOU PLEASE FIX THIS PROBLEM. I HAVE BEEN CALLING TO GET THIS PROBLEM FIX AND NO ONE FROM YOUR COMPANY GET ON THE PHONE THEY HAVE ME WAITING OVER AN HOUR THEN MAKES A RING SOUND OUT OF NOWHERE. PLEASE CONTACT ME AT [XXX] I AM SCARED FOR MY LIFE IN THIS CAR, IT IS MY ONLY MEANS TO WORK SO I GOT"S TO DRIVE IT . PLEASE CALL ASP THANK YOU -MY ADDRESS IS [XXX] VIN[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - KENTON, TN

    TL* THE CONTACT OWNED A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE VEERED TO THE RIGHT AND TRAVELED INTO A DITCH. AS A RESULT, THE VEHICLE ROLLED OVER AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 14V00000 (ELECTRICAL SYSTEM) AND BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - CALUMET, IL

    TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THE DEALER REFUSED TO PERFORM THE RECALL REPAIRS DUE TO THE CONTACT NOT HAVING THE ORIGINAL KEYS. THE CONTACT STATED THE VEHICLE WAS PURCHASED FROM A DEALER AND THE ORIGINAL KEYS WAS NEVER PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE