2015 CHEVROLET IMPALA Complaints

WHEN YOU START TO CAR THE POWER STEERING IS OUT AND IT LOCKS UP THEN YOU DRIVE AND IT'S LIKE DRIVING A MANUAL STEERING CAR

2015 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEFECTIVE BLIND SPOT DETECTION SYSTEM. *LD *TR THE CONSUMER STATED HE HAD TO PAY ALMOST HALF THE REPAIRS WHICH IN COST IS OVER $600. *TR *JS

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. WHILE DRIVING OUT OF A PARKING LOT, THE STEERING WHEEL SEIZED AND "POWER STEERING ASSIST" WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO RICHARD LUCAS CHEVROLET (1077 US-1, AVENEL, NJ 07001, (732) 634-0100) WHERE IT WAS DIAGNOSED THAT A NEW RACK AND STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 17,052.

INITIAL WARNING LIGHT WAS "SERVICE SIDE DETECTION SYSTEM" BUT THEN RESULTED MASS ELECTRICAL FAILURE. ALL WARNING LIGHTS ON MY DASHBOARD WERE LIT UP. ALL THE GAUGES ON MY DASHBOARD WERE AT ZERO. THE FOLLOWING VEHICLE MESSAGES WERE TRIGGERED: SERVICE FRONT CAMERA, SERVICE PARK ASSIST, SERVICE SIDE DETECTION SYSTEM, SERVICE AIRBAG, SERVICE TIRE MONITORING SYSTEM. I SPORADICALLY LOST POWER IN THE INFOTAINMENT SYSTEM AND CLIMATE CONTROL SYSTEMS. I TOOK THE VEHICLE TO CHEVROLET CERTIFIED SERVICE AND AFTER 3 HOURS THEY INDICATED THEY REPLACED A COUPLE BLOWN FUSES AND THAT ALL SYSTEMS WERE UP AND RUNNING EXCEPT THE "SIDE DETECTION SYSTEM". AT THAT POINT, I HAD TO LEAVE AND GO TO WORK. WITHIN THE DAY, I WAS BACK A SQUARE ONE WITH ALL OF THE SAME ISSUES. AFTER TAKING IT BACK A SECOND TIME, THEY INDICATED THAT THEY NEEDED TO REPLACE THE "REAR SI MODULE" IN ORDER TO FIX THE ISSUE. SO, AFTER IT ALL I WAS WITHOUT A CAR FOR 5 TOTAL DAYS AND STUCK WITH A BILL OF $1600. THIS EXACT ISSUE IS REPORTED SEVERAL TIMES SPECIFICALLY ON THIS SITE. SEEMS TO BE AN ISSUE THAT CHEVROLET NEEDS TO ADDRESS.

BLIND SPOT SENSORS CORODE AND FAIL. SAFETY HAZARD AND EXPENSIVE. AT APPROXSIMATELY 50000 MILES MY BLIND SPOT SENSOR ILLUMINATED AND WOULDNT SHUT OFF.THE DEALER SAID SENSOR CORRODED AND FAILED,THE TECH SAID THIS IS A COMMON PROBLEM.THE PARTS ARE BACK ORDERED DO TO SO MANY FAILURES

SIDE OBJECT DETECTION SYSTEM FAILED 1ST (2/2018). SEE ATTACHMENT FROM ENGINEERING AT MY FORMER EMPLOYER (GMPG). 2ND ISSUE: DASH ILLUMINATION GOES BACK & FORTH FROM NORMAL TO EXTREMELY BRIGHT, DIMMING INOP. 3RD ISSUE SAFETY...WHEN VEHICLE IS STARTED, ERROR MESSAGES FOR AIRBAG, SIDE OBJECT DETECTION, FRONT & REAR CAMERA-HVAC COMPLETELY INOP. RADIO INOP-BEGINS WORKING AFTER ELECTRIC FACEPLATE LIFTED ON RADIO. HVAC & AIRBAG REMAIN INOP. ASKED DEALERSHIP ABOUT SIDE OBJECT ISSUE- THEY HAVE NO INFO ON THIS. ADDITIONAL PROBLEMS STARTED 2/13/2019. WHEN STARTING WITH RKE, SIDE OBJECT LIGHTS IN MIRROR ILLUMINATED SITTING IN A PARKING LOT. THEY HAVE NOT ILLUMINATED WHILE DRIVING IN OVER A YEAR. NO HEAT OR DEFROST WORKING-BIG SAFETY ISSUE IN WINTER WEATHER.

I HAD MY CAR DIAGNOSED AND THE MACHINE SAID MY AIR FLOW SENSOR WAS BAD BUT IN ALL ACTUALITY IT WAS A VACUUM PUMP. MY DAD TOOK THE PUMP OFF AND THERE WAS SO MUCH GRIT IN IT MY MOTOR WASN'T GETTING THE PROPER AIR. THE PROBLEM IS IN ALL MY YEARS OF OWNING VEHICLES I'VE NEVER CHANGED A VACUUM PUMP. THEN THE CYLINDER INSIDE THE PUMP WAS IN ABOUT SIX PIECES AND BROKE.

WHILE DRIVING MY CAR SUDDENLY THE INFORMATION AREA ON THE DASH BOARD SAID "SERVICE STABIL A TRACK " "SERVICE TRACTION CONTROL" AND "POWER TO ENGINE REDUCED" THEN THE SERVICE ENGINE LIGHT CAME ON. WHEN I TOOK IT TO THE DEALERSHIP THE SERVICE REP TOLD ME THAT I WOULD NEED TO REPLACE THE HIGH PRESSURE FUEL PUMP AND THE FUEL FEED PIPE. HE ASKED IF I WAS USING E85. I TOLD HIM I WAS AND HE TOLD ME THAT E85 CAUSES THAT DAMAGES IN THE CHEVROLET VEHICLES AND IS WHY HE WON'T USE IT IN HIS OWN VEHICLE. THE OWNER'S MANUAL ENCOURAGES USEING E85. GM WILL NOT PAY TO REPAIR THIS EVEN THOUGH I FOLLOWED THEIR OWNER'S MANUAL.

MY CAR IS 2015 IMPALA LTZ AND I AM THE FIRST OWNER. ON THE MORNING OF JAN 08,2019, AT 8:00AM, I LEFT MY HOUSE AND DROVE ROUTE 77 NORTH BOUND TO FAIRLAWN. IT IS STILL RUSH HOUR AND MANY CARS WERE ON THE ROAD. AT THE DISTANCE ABOUT 10 MILES AWAY FROM MY HOUSE IN HIGH WAY OF 77, MY STEERING SUDDENLY BECAME VERY STIFF AND IT SEEMS IT WAS LOCKED. I WAS AT THE FAST LANE AT THAT MOMENT AND MY CAR WAS ABOUT 70 MILES/HR. THERE IS A CURVES AHEAD OF ME AND IT IS SO HARD FOR ME TO TURN THE STEERING WHEEL TO FOLLOW THE CURVES. SO I HAVE TO TURN ON THE EMERGENCY LIGHT ON, SLOW DOWN MY CAR AND TRIED TO STEER THE CAR TO THE EMERGENCY SHOULDER. IT WAS SO DANGEROUS BECAUSE I CAN NOT CONTROL THE CAR DIRECTION WELL AND SLOW DOWN THE CAR SPEED VERY FAST WITHOUT BUMPING INTO OTHER CARS. IT IS IN MOTION CONDITION IN HIGHWAY ROUTE 77 LOSING THE CONTROL FOR STEERING WHEEL. MY CAR WAS TOWED TO GM DEALER AT APPROX. 10 AM ON JAN 08. TILL NOW IT IS AFTERNOON OF JAN 09, GM DEALER STILL CAN NOT FIND OUT THE PROBLEM AND GET IT FIXED. THE QUALITY ISSUE MAY CAUSE VERY DANGEROUS SITUATION FOR OTHER DRIVERS AS WELL. I THINK IT IS VERY ESSENTIAL FOR ME TO BRING OUT THIS QUALITY ISSUE FOR 2015 IMPALA LTZ.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE CONTACT WAS PARALLEL PARKING WITH ONE FOOT ON THE BRAKE PEDAL, HE OPENED THE DRIVER'S DOOR AND PLACED THE OTHER FOOT ON THE OUTSIDE PAVEMENT. THE VEHICLE SUDDENLY SURGED FORWARD AND PULLED THE CONTACT OUT OF THE VEHICLE. THE CONTACT'S FOOT BECAME PINNED BY THE REAR WHEEL OF THE VEHICLE. IT TOOK THE CONTACT HALF AN HOUR TO WIGGLE OUT FROM UNDER THE VEHICLE. THE CONTACT QUICKLY SHUT OFF THE VEHICLE. THE CONTACT WAS BRUISED AND SCRATCHED AND LATER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE DEALER (NIMNICHT CHEVROLET, 1550 CASSAT AVENUE, JACKSONVILLE, FL 32210, (904) 677-8823) DIAGNOSED THAT THE PURGE SOLENOID WAS STUCK OPEN AND CAUSED THE VEHICLE TO LURCH FORWARD. THE VEHICLE WAS REPAIRED. A WEEK LATER, WHILE DRIVING, THE ENGINE REVVED AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH BOTH FEET. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND THE ENGINE IMMEDIATELY DECREASED FROM 3,000 RPMS. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED A CLAIM NUMBER. THE MANUFACTURER SENT A CLAIMS REPRESENTATIVE TO VISIT THE CONTACT, TAKE PICTURES, AND RECORD THE FAILURE. THE CONTACT WAS WAITING FOR A REPRESENTATIVE FROM THE MANUFACTURER TO CALL HIM BACK. THE FAILURE MILEAGE WAS 29,000. *TT*JB