2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - GAINESTOWN, AL

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LIGHT DIMMER SWITCH FAILED TO ACTIVATE AND WAS ABLE TO ACTIVATE ONLY ONE SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - BESSMEER, AL

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ATTEMPTING TO STOP, THE BRAKE PEDAL BECAME DIFICULT TO DEPRESS AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT ARM, THE THUMB AND THE ROTATOR CUP, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MILFORD, NE

    THE SPEEDOMETER NEEDLE WOULD STICK JUST OUT OF THE BLUE AND EVERY YOU WOULD EXCEL IT WOULD GO UP MORE BUT NEVER COME BACK DOWN. THE ONLY WAY TO GET THE NEEDLE TO COME DOWN SO IT DIDN'T WRAP COMPLETELY AROUND WOULD BE TO PULL OVER AND TURN THE KEY TO THE OFF POSITION AND THEN REPEATEDLY TURN THE KEY FROM OFF TO ACCESSORIES ON (THE SPOT RIGHT BEFORE THE CAR STARTS). EACH TIME YOU TURN IT FROM OFF TO ON THE NEEDLE WOULD DROP ABOUT 3-5 MPH. IT SOMETIMES TOOK A FEW MINUTES AND WAS A REAL PAIN IF YOU WERE DRIVING IN A BIG CITY OR TOWN WITH A LOT OF STOP AND GO BECAUSE YOU WOULD HAVE TO PULL OVER ABOUT EVERY 4 OR 5 TIMES JUST TO GET ACROSS TOWN. THIS WAS RECALLED IN THE TRUCKS AND TRAILBLAZERS I WAS TOLD, SO I AM NOT SURE WHY IT WAS NEVER RECALLED IN THE IMPALAS. IT WAS AN EXPENSIVE FIX, BUT HAD TO BE DONE. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - SAN ANTONIO, TX

    CAR WOULD NOT START SECURITY LIGHT BLINKING ,LET IT SIT FOR 15 MINUTES THEN IT STARTS, REALLY DISAPPOINTED . *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - MILWAUKEE, WI

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS HARD TO TURN IN THE IGNITION AND THE ENGINE WOULD HESITATE BEFORE STARTING. THE CONTACT MENTIONED THAT THERE WERE TIMES THE VEHICLE WOULD NOT START. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS NORMAL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 10/30/14*LJ THE CONSUMER STATED A RECALL WAS PERFORMED WHERE A METAL PIECE WAS ADDED TO THE KEY FOR THE SLIDING OF THE KEY SWITCH. THE IGNITION REMAINED HARD TO TURN. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE CONSUMER PAY FOR THE VEHICLE TO BE DIAGNOSED. UPDATED 04/27/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - HIGH RIDGE, MO

    PURSUANT TO THE LETTER I GOT IN REGARD TO RECALL 14350, I CONTACTED THE DEALER WHERE I BOUGHT MY CAR, JIM BUTLER CHEVROLET. I GOT AN EMAIL BACK FROM THEM SAYING THE ONLY RECALL THEY SHOW ON MY CAR IS 13036, AND THEY WILL ONLY SCHEDULE ME FOR THAT SERVICE. I VERIFIED THE VIN ON YOUR WEBSITE, AND 14350 IS INDEED CORRECT. NOTE THAT I HAVE CONTACTED THIS DEALER REPEATEDLY OVER THE PAST TWO TO THREE YEARS, BECAUSE MY CAR WON'T START AFTER I SHUT IT OFF WHEN IT ISN'T IN PARK. IT'S LEFT ME STRANDED MORE THAN 20 TIMES (WHICH IS DANGEROUS IN ITSELF, PLUS I HAD TO CALL FOR ROAD SERVICE, WHICH ISN'T FREE), AND THE SERVICE MANAGER HAS SO FAR REFUSED TO TAKE ANY ACTION AND IN FACT DID NOT EVEN RETURN MY MANY PHONECALLS ABOUT IT. NOW THEY CAN'T EVEN GET THE SAFETY RECALL NUMBER STRAIGHT (UNTIL I LET THEM KNOW I'D BE CONTACTING YOU, SUDDENLY, IT IS THE RIGHT NUMBER). THIS IS WHY PEOPLE ARE DYING: DEALERS IGNORE REPORTED PROBLEMS BECAUSE IT COSTS GM MONEY; THEY STONEWALL YOU UNTIL YOU DIE IN A CRASH OR DIE STANDING BY YOUR CAR WAITING FOR THE TENTH TOW. THANKS TO GM, I AM DONE BUYING AMERICAN CARS. PLEASE INVESTIGATE THIS COMMON IMPALA NON-STARTING ISSUE (SEARCH ONLINE: IT'S NOT THE STARTER, AND I'VE ALREADY PAID TO REPLACE THE IGNITION, BUT THEY STILL WON'T GIVE ME MY KEY CODES). *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - GRAY, GA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE ENGINE AND THE RADIATOR OVERHEATED. THE VEHICLE FAILED TO SHIFT OUT OF PARK. THE CONTACT WAS ABLE TO MERGE THE VEHICLE TO THE SIDE OF THE ROAD AND POURED WATER INTO THE RADIATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - COLUMBUS, OH

    MY CAR HAS HAD A PROBLEM WITH PERIODIC NOT STARTING, THIS HAS BEEN GOING ON FOR YEARS OFF AND ON. THE OTHER DAY WAS WHEN I FINALLY REALIZED MY CAR HAD PUT ME IN A DANGEROUS SITUATION. I WENT TO THE STORE LATE RIGHT BEFORE IT WAS ABOUT TO CLOSE. WENT AND MADE MY PURCHASE. WHEN I CAME OUT MY CAR WOULD NOT START. I HAVE BEEN READING ABOUT A PASSLOCK ISSUE ON CERTAIN GM MODELS AND MINE FALLS WITHIN THE MAKE AND YEAR OF VEHICLE WITH THIS ISSUE. THERE WERE A GROUP OF MEN WHOM KEPT LINGERING AROUND THE STORE AFTER IT HAD CLOSED, AND HERE I AM A FEMALE ALONE STRANDED DUE TO A VEHICLE THAT WOULDN'T START. BECAUSE OF A PASSLOCK DEFECT. THANK GOODNESS THE POLICE CAME BY WONDERING WHY THERE WAS A CAR IN THE PARKING LOT OF A CLOSED STORE. HE SAT AND WAITING FOR MY CAR TO RESET SO THAT IT WOULD START. I GUESS IT IS GONNA TAKE SOMEONE TO LOSE THEIR LIFE OR BE SEVERELY INJURED FOR GM TO FEEL THEY NEED TO FIX THIS. I DON'T THINK ANYONE SHOULD HAVE TO SPEND THEIR OWN MONEY ON A ISSUE THAT GM IS FULLY AWARE EXISTS. SOMEONE MAY NOT BE SO LUCKY NEXT TIME BEING STRANDED AND HAVING THEIR CAR NOT START. DEATH WONT WAIT 10 MINUTES FOR A RESET. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - DALLAS, TX

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEEDOMETER DISPLAYED THAT THE VEHICLE WAS TRAVELING 90 MPH, WHICH THEN INCREASED TO 110 MPH. IN ADDITION, THE RPM GAUGE FAILED TO PROVIDE ACCURATE READING LEVELS WHILE THE VEHICLE WAS PARKED. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - DETROIT, MI

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY RELEASED FROM THE IGNITION SWITCH INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 90,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE