2003 CHEVROLET IMPALA Complaints
View complaints related to 2003 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 660 complaints submitted for the 2003 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2003 CHEVROLET IMPALA- HUNTLEY, IL
IT TAKES AT LEAST 2 TRIES OR MORE TO GET THE CAR STARTED. WHILE IN PARK AND THE CAR WAS ON IT SUDDENLY JUST SHUT OFF. *TR
Source: NHTSA WEB SITE -
2003 CHEVROLET IMPALA- MER ROUGE, LA
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CHEVROLET IMPALA- LAKE COMO, FL
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DEFECTIVE. THE DEALER RECOMMENDED THAT THE HEADLIGHTS BE REPLACED DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,644.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CHEVROLET IMPALA- SPRING, TX
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN FROM THE OFF POSITION TO AN ON POSITION INTERMITTENTLY. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CHEVROLET IMPALA- WINDHAM, ME
IN THE SUMMER OF 2013 MY DAUGHTER REPORTED THE MULTIFUNCTION LEVER ON HER CAR WAS HARD TO OPERATE WHEN TRYING TO ACTIVATE HIGH BEAMS. ONE NIGHT WHILE DRIVING DOWN A DARK COUNTRY ROAD SHE ATTEMPTED TO OPERATE THE HIGH BEAM SWITCH AND THE HEADLIGHTS WENT OUT COMPLETELY. LUCKILY SHE WAS ABLE TO SAFELY PULL OVER AND PUT THE CAR IN PARK. AT THAT TIME SHE PLAYED WITH THE MULTIFUNCTION SWITCH AND WAS ABLE TO GET LOW BEAMS TO COME BACK. I'VE SPOKEN WITH TWO MECHANICS WHO SAID THIS IS A VERY COMMON PROBLEM WITH THE EARLY 2000'S IMPALAS WHICH MEANS THERE MUST BE SERIOUS ACCIDENTS / INJURIES ASSOCIATED BECAUSE THESE ARE VERY POPULAR CARS. CHEVROLET SHOULD ISSUE A RECALL FOR THIS PROLIFIC, WELL-KNOWN SAFETY ISSUE. *TR
Source: NHTSA WEB SITE -
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2003 CHEVROLET IMPALA- WOODSTOCK, NY
RECENTLY PURCHASED A USED 2003 IMPALA, I WAS UNAWARE AT THE TIME OF THE NUMEROUS COMPLAINTS ON THE ISSUE OF THE PASSLOCK FEATURE. THE PASSLOCK FEATURE SHUTS DOWN THE OPERATION OF THE VEHICLE WHEN IT DOSEN'T RECOGNIZE THE KEY. THE KEY IS THE MATCHING SET FOR THE PASSLOCK. FOR THE SHORT TIME WE HAD THE CAR WE EXPERIENCED A SHUT DOWN DURING OPERATION. LUCKY FOR US NO ONE WAS INJURED, AT APPROXMATE 45 MPH THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON. HAD TO DEAD STEER AND BRAKE THE CAR TO A STOP RESULTING IN THE CAR OFF THE ROAD IN THE DITCH. TRIED TO RESTART VEHICLE, DID NOT EVEN TRY TO CRANK OVER. SECURITY LIGHT WAS ON AT THE DISPLAY HAD TO SIT FOR A FEW MINUTES AND TRIED AGAIN THEN THE CAR STARTED. GOT IT HOME FORTUNATELY WITHOUT FURTHER INCIDENTS. SINCE THEN THERE WERE SEVERAL INSTANCES THAT THE CAR WOULD NOT RECOGNIZE THE KEY AND SHUT DOWN THE CAR. I AM VERY AGGRIVATED THAT WE HAVE TO EXPERIENCE SUCH ISSUES AS CONSUMERS, WITHOUT ANY ATTEMPTS OR CONCERNS FROM THE MANUFACTURER TO DEAL WITH SUCH A WIDE SPREAD PROBLEM. THIS A SERIOUS RISK PLACED ON THE OWNERS LIVES WITH THESE VEHICLES. ESPECIALLY WHEN THIS HAS BEEN A LONG ONGOING PROBLEM AND HAS BEEN ANNOTATED HUNDREDS OF TIMES. WHY HAS NOTHING BEEN DONE ABOUT THIS, ARE WE WAITING FOR FATALITIES? *JS
Source: NHTSA WEB SITE -
2003 CHEVROLET IMPALA- ALBUQUERQUE, NM
THE STEERING WHEEL SEEMS TO BECOMING LOOSE, AFRAID TO DRIVE VEHICLE CAR SHUT OFF WHILE DRIVING , HAD TO PULL OVER AND RESTART CAR. SMALL FUEL LEAK IN FUEL TANK. UPDATED 4/24/2015 *JS
Source: NHTSA WEB SITE -
2003 CHEVROLET IMPALA- MESA, AZ
I HAVE A 2003 CHEVROLET IMPALA, I CALLED THE CUSTOMER CARE LINE AND MY CAR IS NOT ON THE IGNITION SWITCH RECALL LIST. I EXPLAINED TO THE LADY THAT ALL OF MY LIGHTS WILL GO OFF WHENEVER I GO OVER SPEED BUMPS INCLUDING SPEEDOMETER AND RADIO. WHEN ATTEMPTING TO START MY CAR I HAVE TO JIGGLE THE KEY FOR SEVERAL MINUTES BEFORE IT WILL TURN AND I DO NOT HAVE ANY KEY RINGS WITH MY CAR KEY. THE LADY CLEARLY STATED THAT MY CAR IS HAVING THE IGNITION SWITCH ISSUES, BUT NOT BEING ON THE RECALL LIST I WOULD HAVE TO TAKE MY CAR TO THE DEALERSHIP AND PAY FOR THIS OUT OF POCKET. I DO NOT UNDERSTAND WHY MY SPECIFIC VIN WAS NOT ON THE RECALL LIST AND WHY I WOULD HAVE TO PAY FOR THIS WHEN I WAS TOLD BY A CONTACT AT GM THAT MY CAR HAS THE ISSUE. I JUST WANT THIS FIXED. I HAVE HAD THIS CAR FOR A YEAR NOW AND IT HAS GIVEN ME NOTHING BUT ISSUES. I CAN'T SEE MY SPEED WHEN I DRIVE AT NIGHT WHICH I COULD GET A TICKET FOR AND IS DANGEROUS. WHO CAN I CONTACT TO BE ADDED TO THE RECALL LIST? *TR
Source: NHTSA WEB SITE -
2003 CHEVROLET IMPALA- MISSOULA, MT
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED INTERMITTENTLY. IN ADDITION, THE HEADLIGHTS, THE DAYTIME RUNNING LIGHTS, AND THE STEREO CONSOLE LIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT ALSO STATED THAT THE DRIVERS SEAT HEAT CONTROL FAILED TO ACTIVATE. THE CONTACT NOTICED THAT THE SERVICE ENGINE, THE TRACTION CONTROL AND THE AIR BAG SENSOR ILLUMINATED INTERMITTENTLY. ADDITIONALLY, THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED THE BRAKE PEDAL TRAVELED ABNORMALLY TO THE FLOORBOARD FLOOR ON NUMEROUS OCCASIONS. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED VARIOUS TIMES AS THE TRACTION CONTROL LIGHT ENGAGED AND DISENGAGED CAUSING THE BRAKES TO FAIL. THE CONTACT WAS NOT AWARE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM).THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 186,000. UPDATED 10/02/14*LJ
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 CHEVROLET IMPALA- CHESTER , NY
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE KEY CYLINDER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000 AND THE CURRENT MILEAGE WAS 159,396.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE