2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - EMPORIA , VA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE DUE TO THE WET ROAD SURFACE. THE DRIVER FAILED TO BRING THE VEHICLE TO A STOP AND THE STEERING AND BRAKES SEIZED. AS A RESULT, THE DRIVER CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK, HEAD, AND BACK INJURIES AND MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VEHICLE WAS INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MERCED, CA

    TRIED TO START CAR, WOULDN'T TURN OVER EVEN THOUGH CAR HAD POWER, NO NOISES OR SOUNDS MADE WHEN TRYING TO TURN OVER EVEN THOUGH I HAD FULL POWER TO RADIO WINDERS DOORS AND ELECTRIC DASH BOARD. HAD A NEW STARTER PUT IN BECAUSE I THOUGHT THAT WAS THE ISSUE. 2 WEEKS LATER SECURITY LIGHT COMES ON WHILE DRIVING AND STAYED ON. TRIED TO TURN CAR ON SAME THING HAPPENED HAVE POWER. BUT NO TURN OVER AND SECURITY LIGHT IS STILL ON. TURNED OFF CAR TOOK OUT KEYS AND LEFT CAR ALONE CAME BACK LATER AND CAR STARTED W/O INCIDENT. NO SECURITY LIGHT ON. SAME ISSUE KEEPS HAPPENING MAYBE 4 TIMES A MONTH IF NOT MORE HAVE TO WAIT 10 MINS IN ORDER FOR CAR TO START. ISSUE HAPPENS AT GAS STATION, HOME, WORK, HOT AND COLD WEATHER. BEFORE I FIGURED OUT 10 MIN DELAY HAD CAR TOWED AND SPENT MONEY ON REPAIRS THAT AREN'T NECESSARY. NOTICED ONE DAY WHILE I SAT IN CAR FOR 10 MINS IN SUMMER HEAT WITH 3 MONTH DAUGHTER, THAT CAR MAKES A SORT OF COMPUTER HUMMING/BUZZING SOUND. AFTER THE 10 OR SO I HEAR A CLICK OR AS I CALL IT A SHUT DOWN SOUND AND THEN I AM ABLE TO START CAR. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - EL PASO, TX

    PLEASE HELP. I HAVE A 2004 CHEVY IMPALA. IT HAS THE GM PASSLOCK. THE SECURITY LIGHT COMES ON THE MESSAGE BOARD AND SOMETIMES THE CAR WILL NOT START. THE CAR HAS LEFT ME STRANDED ABOUT 25 TIMES. I'M AFRAID ONE DAY IT WILL BE AN EMERGENCY AND MY CAR IS GOING TO LEAVE ME STRANDED. THIS IS A VERY COMMON AMONG IMPALA AND OTHER GM VEHICLES. THIS SHOULD BE A RECALL ASAP. THANK YOU! *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - FOUNTAIN VALLEY, CA

    FOR 5 OR MORE YEARS WHEN I TRY TO START THE MOTOR I GET NOR RESPONSE FROM THE STARTER, THE LIGHTS DIM AND OTHER ELECTRICAL DRIVEN THINGS SHUT DOWN. IF I TOUCH THE SOLENOID TERMINAL OF THE STARTER WITH A HOT WIRE THE STARTER RUNS AND THE ENGINE STARTS. WHEN I TAKE THE HOT WIRE OFF THE TERMINAL THE ENGINE DIES. SOMETIMES IF I CLEAN THE FUSE CONTACT AND TRY AGAIN IT WILL START BUT OFTEN WILL NOT. I HAVE FOUND THAT REACHING UNDER THE DASH AND MOVING THE WIRES THAT COME OUT OF THE SWITCH BEHIND THE DASH KEY WILL GET IT TO ACTIVATE THE STARTED BUT EVEN THIS SOME TIMES ISN'T IMMEDIATELY EFFECTIVE. I HAVE AT TIME HAD TO WALK AND TRY AGAIN AT A LATTER TIME. THIS COULD BE A VERY SEVERE SAFETY HAZARD. IF ME AND MY FAMILY MEMBERS INCLUDING MANY CHILDREN, GRANDCHILDREN AND GREAT GRANDCHILDREN COULD BE STRANDED WHEN WE STOP ALONG THE ROAD OR EVEN IN THE BACK COUNTRY WHERE WE LIKE TO GO. EXAMPLE: A SEVERE STORM OR OTHER REASON TO HAVE GET GOING FAST SUCH AS INJURY OR SUDDEN SEVER ILLNESS, WHEN I DISCUSSED THIS PROBLEM WITH CHEVY DEALERS THEY SAY THAT THIS RECALL WILL NOT EVEN GET ME AND INSPECTION RE THE IGNITION SWITCH WITHOUT A LARGE SERVICE FEE. I FEEL THAT IS A DEFECTIVE SWITCH AND SHOULD BE REPLACED. IT APPEARS THAT THE POWER WIRE TO THE COIL IS ON THE SAME CIRCUIT AS THE ONE ACTIVATING THE STARTER SOLENOID SO IF THE ENGINE SHOULD STALL FOR ANY REASON ONE MAY NOT BE ABLE TO START IT AND YOU WOULD HAVE THE CONDITION THAT THIS RECALL IS ABOUT. I T DOESN'T MATTER IF I USE A SINGLE KEY AND I HAVE TRIED BOTH KEYS. THE DEALERS DON'T WILL NOT EVEN LOOK AT THE SWITCH ITSELF. MY EXPERIENCE SHOWS THAT JUST PUTTING A PLUG IN THE IN THE KEY SLOT WILL NOT SOLVE THE PROBLEM. . *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - NEAPOLIS, OH

    WHEN I STARTED MY CAR FRIDAY AFTER GETTING GAS, THE SECURITY LIGHT CAME ON. WHEN I WAS FINALLY SOMEWHERE SAFE, I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE LIGHT DID NOT COME BACK ON. TODAY (SUNDAY) I LEFT WORK AND DROVE 4 MILES TO GET MY DAUGHTERS CHECK FROM HER WORK. I LEFT THE CAR RUNNING WHILE I RAN IN AND GRABBED THE CHECK. THE MOMENT I GOT BACK INTO THE CAR I NOTICED THE SECURITY LIGHT WAS BACK ON. WHEN I GOT HOME I SHUT THE CAR OFF AND RESTARTED IT. IT STARTED JUST FINE AND THE SECURITY LIGHT DID NOT COME BACK ON. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - VILONA , AR

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED ON NUMEROUS OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - WHITE STONE, VA

    I HAVE BEEN HAVING PROBLEMS WITH MY 2004 CHEVROLET IMPALA OFF AND ON SINCE I GOT IT. THERE ARE TIMES WHEN I TURN THE IGNITION OFF AND IT WILL NOT START. THE DASH AND LIGHTS WILL WORK, BUT WHEN I TURN THE KEY OVER IT DOES NOTHING. THIS JUST RECENTLY OCCURRED WHILE I WAS OUT OF TOWN. I HAD TO LEAVE THE CAR AND GO BACK FOR IT 2 TO 3 HOURS LATER, AND IT STILL DID NOT START RIGHT AWAY. I GOT TO MY HOTEL ROOM AND TURNED THE IGNITION OFF AND IMMEDIATELY TRIED TO RESTART IT AND IT FAILED AGAIN. AFTER TOSSING AND TURNING ALL NIGHT AND WORRYING THAT I WOULD HAVE TO CALL A TOW TRUCK, THE CAR STARTED THE NEXT MORNING. I DARED NOT TURN THE IGNITION OFF UNTIL I MADE IT HOME SAFELY. THIS WAS THE SCARIEST INCIDENT OF THEM ALL, A COUNTRY GIRL BEING STRANDED IN THE CITY. I NOTICE THAT OTHER 2004 IMPALAS HAVE THE SAME PROBLEM. IT WOULD BE NICE TO GET THE PROBLEM TAKEN CARE OF. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HOUSTON, TX

    AS I PROCEEDED WEST DOWN RICHMOND AVE THE YOUNG LADY WAS PULLING OUT OF HER JOB PARKING LOT. SHE WAS TRYING TO HEAD EAST ON RICHMOND AVE., BUT SHE WAS TALKING ON HER CELL PHONE AND ALSO LOOKING WEST INSTEAD OF THE DIRECTION TRAFFIC WAS COMING FROM. AS SHE PROCEEDED TO CROSS 3 LANES OF TRAFFIC WITHOUT LOOKING IN THE RIGHT DIRECTION AND TALKING ON HER CELL PHONE, I START TO BLOW MY HORN AS WELL AS TRYING TO MERGE INTO THE FAR LEFT LANE TO DODGE HER FROM HITTING ME. THAT WAS A FAILED ATTEMPT SHE STILL ENDS UP SMASHING INTO MY PASSENGER SIDE PANEL ALONG WITH THE FRONT BUMPER AND TIRE. NO AIRBAGS EVER DEPLOYED. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - DEFIANCE MO, MO

    SWITCH BECAME DIFFICULT TO CHANGE TO HIGH BEAMS, SOMETIMES THE LIGHTS WOULD GO BLACK. NOW HIGH BEAMS ONLY STAY ON BY HOLD SWITCH BACK. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HOUSTON, TX

    I WAS OUT RUNNING ERRANDS. I TURN ON MY LEFT TURN SIGNALS AND IT WAS NOT WORKING. I DEPRESSED MY HAZARD SWITCH, AND TURNED IT OFF AND TURNED MY LEFT TURN SIGNALS AGAIN AND IT STARTED WORKING. I HAVE BEEN HAVING THIS PROBLEM OFF AND ON SINCE THE BEGINNING OF JULY,2014. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE. THIS IS A SAFETY ISSUE THAT GM NEEDS TO ADDRESS TODAY! *TR

    Source: NHTSA WEB SITE