2012 CHEVROLET IMPALA Complaints

FRONT WHEEL HUB AND CV AXLE NUT LOOSE. REPLACED FRONT WHEEL HUB PART # 88964168, HUB 6.307 QY* CPOBK. TORQUED RIGHT FRONT WHEEL HUB AND CV AXLE NUT TO SPECIFICATIONS. GMC FACTORY ERROR IN QUALITY CONTROL. *TR

TRACTOR TRAILER HIT A 1/2 SCHOOL BUS WHICH HIT US ON THE DRIVERS SIDE, NO AIR BAGS WENT OFF. PASSENGERS HAD SEVERE INJURIES INCLUDING NECK, ARMS, NERVE, HANDS, SHOULDER DAMAGE. *TR

FAILED TORQUE CONVERTER. THE TORQUE CONVERTER WOULD SLIP WHEN SHIFTING FROM REVERSE TO FORWARD (DRIVE). IT WOULD SLAM INTO DRIVE, GRIN THE GEARS AND CAUSE THE TIRES TO SQUEAK (SPIN). ON APRIL 28, HEDRICK'S CHEVROLET 961 W SHAW, CLOVIS, CA, REPLACED THE ORIGINAL TORQUE CONVERTER, WITH A REMANUFACTURED CONVERTOR, PART NUMBER 17804457 (1), PLUS THE FOLLOWING PARTS:17804457(1)-CORE RETURN, 24264377 (1)- SEAL KIT, 25886620(2)- GASKET,10333578(1) - GASKET, 12609163(1) - GASKET. IT IS A WARRANTY CLOVERED PART. *TR

IN FEB. 2014 STARTED GETTING INTERMITTENT COMPUTER MESSAGES CONCERNING, SERVICE TRACTION CONTROL, SERVICE STABILATOR(?) CONTROL, REDUCED ENGINE POWER. MESSAGE OCCURS RANDOMLY, AND STAYS FOR A DAY OR LESS, THEN GOES TO JUST SHOWING THE ENGINE ICON, THEN CLEARS SELF. CAR WAS PURCHASED USED (16000 MILES) FROM DEALER. ERROR CODES P2138 AND P2122 WERE SHOWING PER DEALER. CAR WAS OWNED IN RENTAL FLEET IN EAST ELMHURST, NY (QUEENS, SEVERELY AFFECTED) DURING HURRICANE SANDY, BUT SHOWED NO SERVICE AS BEING DONE, AFTERWARDS. NEXT ENTRY SHOWED CAR IN UPSTATE NY, ON DEALERS LOT. HAVE BEEN TOLD (3/25/2014) THAT PART WAS ORDERED AND WOULD BE IN IN A COUPLE DAYS. 17 DAYS LATER, TOLD ":PART NOT IN--WILL CALL WHEN HERE" AND REPLACE AT NO CHARGE. STILL WAITING FOR CALL FROM DEALER. *JS

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE TRANSMISSION REMAINED IN 4TH GEAR AND WOULD NOT SHIFT INTO 5TH OR 6TH GEAR AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO INDICATED THAT ON MULTIPLE OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE HIGH SIDE OF THE TRANSMISSION WAS DEFECTIVE. THE BODY CONTROL MODULE AND THE SL-N MODULE WAS REPLACED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH AFTER THE REPAIRS WERE PERFORMED AND THE "TRANSMISSION HOT IDLE ENGINE" WARNING MESSAGE ILLUMINATED FOLLOWED BY THE DISABLING LINK SENSOR BEFORE THE POWER STEERING AND BRAKES MALFUNCTIONED. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED THE ENGINE, AND THE VEHICLE OPERATED NORMALLY. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,206.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE STARTING THE VEHICLE THE KEY FAILED TO TURN UNTIL AFTER NUMEROUS ATTEMPTS. THE FAILURE RECURRED TWICE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

WHILE DRIVING IN THE FAR RIGHT LANE MY DASHBOARD WENT COMPLETELY BLACK,THE RADIO WENT OFF AND MY STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN.I WAS ABLE TO MANEUVER THE CAR TO SIDEWALK THE CAR WAS STILL IN DRIVE THE KEYS WERE IN IGNITION. I TURNED THE KEY AND ATTEMPTED TO RESTART THE CAR IT MADE A TERRIBLE BANGING CLUNKING NOISE.I CALLED THE DEALER AND TOLD THEM WAITED 15 MINUTES LATER THE CAR STARTED.THS REALLY NEEDS TO BE INVESTIGATED AS I COULD HAVE CAUSED ARE BEEN INVOLVED IN A ACCIDENT. I'M VERY AFRAID TO DRIVE MY CAR. I TOOK THE CAR IN LATER TO DEALER THEY KEPT IT UNTIL FRIDAY PROVIDED ME A LOANER THEY CLAIMED THEY DROVE IT AND IT DIDN'T ACT UP. BUT ITS NOT LIKE THEY DROVE IT ALL DAY I'M EXTREMELY UPSET AND DISAPPOINTED IN THIS MATTER. I FEEL THEY DISCOUNTED WHAT I SAID.THIS COULD OCCUR WHILE A TEENAGER ARE ELDERLY PERSON IS DRIVING. PLEASE PLEASE LOOK INTO THIS MATTER. *TR

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST AND THE PANELS LOCATED IN THE FRONT AND REAR SIDES WINDOWS OBSTRUCTED THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ATTEMPTED TO REMOVE THE HEADREST HOWEVER THE HEADREST COULD NOT BE REMOVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,200.

THE FIRST TIME WAS IN DEC. 2013. EVERYTIME I BACKED UP I HEARD A CLUNK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS A BAD RIGHT REAR WHEEL HUB. I WAS IN LUCK BECAUSE IT WAS COVERED BY MY EXTENDED WARRANTY MINUS THE 100.00 DEDUCTIBLE. THE CAR ONLY HAD 40,000 MILES ON IT. THE SECOND TIME WAS TODAY,3/14/2014. I WENT IN FOR A STATE INSPECTION AND WAS TOLD THAT THE RIGHT FRONT HUB WAS BAD. THE WARRANTY COVERED IT AGAIN. THE CAR ONLY HAS 42,190 ON IT. ONLY 2000 MILES BETWEEN OCCURRENCES. SOMETHING IS SERIOUSLY WRONG HERE. ALSO I WAS JUST TOLD OF A RECALL ON THE POWER STEERING HOSE. DOES THIS INCLUDE MY 2012 IMPALA? *TR

AT TIMES, THE VEHICLE JERKS WHILE SHIFTING. I HAVE EXPERIENCED HEAVY JOLTING, ROUGH SHIFTING, ESPECIALLY DURING LOW SPEEDS. WHILE ON HIGHWAY OR DURING STRONG ACCELERATION, CAR SHIFTS GREAT. MOSTLY THE ISSUES ARE DURING DOWNSHIFTS OR LOW SPEED SHIFTS. TOOK TO CHEVROLET DEALERSHIP, WAS TOLD A FACTORY RESET MAY HELP ADJUST TO DRIVING STYLES. WE BOUGHT CAR USED WITH 35000 MILES. THIS DID NOT HELP. NOT EVEN SURE IF THIS IS AN OPTION. NO CHECK ENGINE LIGHTS OR ANYTHING. DEALERSHIP CANNOT LOCATE PROBLEM. SAYS TRANSMISSION TAKES SOME GETTING USED TO. AWESOME CAR, JUST WISH THIS PROBLEM WAS CORRECTED. *TR