2015 CHEVROLET IMPALA Complaints

WHILE DRIVING A COMPLETE LOSS OF POWER STEERING MAKING THE CAR EXTREMELY DIFFICULT / DANGEROUS TO STEER. THE ENTIRE ELECTRIC POWER STEERING SYSTEM NEEDED TO BE REPLACED ALONG WITH THE SIDE DETECTION MODULES. A FRIGHTENING EXPERIENCE.

I CAN GET MY CAR AND MY PARKING BRAKE IS ENGAGED I HAVE TO RELEASE THE PARKING BRAKE, THE DEALERSHIP REPLACED IT ONCE AND IT STILL HAPPENING (BILL FOX IN ROCHESTER, MI). THE CAR IS SLOW AT ACCELERATION

HAVINNHTSA AT WWW.NHTSA.GOV. NHTSA G ISSUES WITH THE ABS AND TRACTION CONTROL LIGHTS KEEP COMING ON AND OFF, AND THE MORE I SURCHARGE ABOUT IT, IT SEENS TO BE THAT A LOT OF OWNERS HAVING THE SAME PROBLEM WITH THEIR CHEVY IMPALAS, WHEN YOU TURN LEFT IS WHEN THE LIGHTS COME ON THEN SECONDS OR MINUTES AFTER THAT THE GO AWAY AND ITS BEEN DOING FOR A WHILE, SO I CHANGE THE WHEELS HUBS ASSEMBLY, BRAKE PADS AND STILL HAVING THE SAME PROBLEM, SO LM VERY SURPRISED THAT IT HASN'T COUGHED THE ATTENTION SO MANY OWNERS HAVING SAME PROBLEM WITH THEY CHEVY IMPALAS... TANKS

WHILE I WAS DRIVING DOWN AN INTERSTATE IN HEAVY TRAFFIC (RUSH HOUR) GETTING READY TO MERGE ONTO ANOTHER INTERSTATE THE VEHICLE LUNGED VIOLENTLY JOLTED AND LOST POWER. AT THAT TIME I WAS DRIVING (CRUISE CONTROL OFF) AT 60MPH, THE DISPLAY LIGHTS ON THE DASHBOARD CAME ON STATED: STABILITY CONTROL, TRACTION CONTROL,CHECK ENGINE CAME LIGHT ON, AND VEHICLE RAPIDLY SLOWING. I WAS ABLE TO MOVE TO THE RIGHT LANE AND ACCESS AND EXIT RAMP. ONCE THAT HAPPENED YOU CAN'T GET VEHICLE TO MOVE WHEN PRESSING ON THE GAS PEDAL. I PUT IT IN PARK, TURNED OFF THE VEHICLE. I WAITED FOR A FEW MINUTES THEN TURNED ON THE CAR. THE CHECK ENGINE LIGHT REMAINED ON. VEHICLE HAS DONE THIS A FEW OTHER TIMES HOWEVER; NO CODES COME BACK WHEN DIAGNOSED AS THE CHECK ENGINE LIGHT TURNS ITSELF OFF. THIS SEEMS TO BE A MAJOR ISSUE HOWEVER; GM DOESN'T WANT TO ACCEPT RESPONSIBILITY AND FIX THEIR ISSUE TO MAKE THEIR VEHICLES SAFE. I AM TERRIFIED OF DRIVING THE VEHICLE AND CONSIDER MY EXPERIENCE LUCKY IN THE FACT NO ACCIDENT HAPPENED HOWEVER; I AM NOW PAYING TO HAVE MY CAR PARKED IN A LOT WAITING FOR GM.

GM REIMBURSED ME FOR ONE OF TWO REPAIRS NEEDED TO FIX A PROBLEM THAT CAUSED THE CHECK ENGINE LIGHT TO TURN ON. THESE TWO REPAIRS WERE PERFORMED THREE MONTHS PRIOR TO GM'S JULY 2018 LETTER ADVISING ME OF ADDITIONAL PROTECTION FOR MY 2015 IMPALA. I WAS DENIED REIMBURSEMENT FOR THE FIRST FIX IDENTIFIED BY THE CAR'S COMPUTER TO REPLACE THE EVAC CANISTER VENT VALVE SOLENOID COSTING $198.77. I WAS REIMBURSED FOR THE SECOND FIX TO REPLACE THE PURGE VALVE COSTING $147.55. IN APRIL 2018, GM HAD NOT IDENTIFIED ANY FIX OTHER THAN THE ONES IDENTIFIED BY MY CAR'S COMPUTER. THEREFORE, BOTH MY REPAIRS WERE PERFORMED TO FIX THIS PROBLEM AND SHOULD HAVE BEEN REIMBURSED AS FIXES FOR THE INOPERATIVE PURGE SOLENOID ADDITIONAL PROTECTION GM IDENTIFIED IN ITS JULY 2018 LETTER TO ME.

AFTER GETTING GAS I SAT IN THE DRIVER SEAT, I ATTEMPTED TO PUT THE SEATBELT BUT NOTICED THE LAP BELT USING MISSING. THE SHOULDER BELT STILL WORKED. I LOOKED AT THE END BRACKET WHICH APPEARS TO BE BROKEN. A JAGGED BOLT APPEARS TO HAVE BROKEN. THE PILLAR RETRACTOR, TONGUE AND BUCKLE APPEAR INTACT. I DO HAVE PICTURES BUT HAVE TO FIGURE OUT HOW TO TRANSFER FROM CELLPHONE TO COMPUTER

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOWMAN CHEVROLET (6750 DIXIE HWY, VILLAGE OF CLARKSTON, MI 48346) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V450000(STEERING). THE DEALER ALSO STATED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

I WANT TO SUGGEST WHAT I FEEL IS AN IMPORTANT SAFETY IMPROVEMENT. I PARK MY CAR EVERY DAY IN A NARROW SPACE IN MY GARAGE AT HOME. EVERY DAY WHEN I BACK OUT, THE SENSORS BEEP TO WARN ME NOT TO HIT THE GARAGE WALL ON EITHER SIDE. RECENTLY AS I BACKED OUT OF MY GARAGE, I BACKED INTO A CAR THAT WAS IN AN UNEXPECTED PLACE BEHIND ME. AS I THOUGHT BACK ON WHY THAT HAPPENED, I COULD NOT REMEMBER THE CAR BEEPING TO WARN ME OF THE OTHER CAR. I AM SURE THAT IT DID BEEP, BUT BECAUSE I AM SO ACCUSTOMED TO HEARING BEEPS AS I BACK OUT, THE WARNING DIDN'T REGISTER IN MY MIND. WHAT IF IT HAD BEEN A CHILD INSTEAD OF ANOTHER CAR? WITH TODAY'S TECHNOLOGY, IT WOULD BE VERY FEASIBLE TO HAVE A CAR LEARN NOT TO BEEP TO WARN A DRIVER OF THE SAME OBSTACLES A THOUSAND TIMES WHEN BACKING OUT OF THE SAME PLACE EVERY DAY, DAY AFTER DAY, BUT TO SAVE THE WARNING BEEPS FOR UNUSUAL OBSTACLES.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING UNKNOWN SPEEDS, THE BLIND SPOT MONITORING SYSTEM FAILED TO OPERATE AND THE SIDE ACTIVATION SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED SCHONER CHEVROLET (720 W MAPLE ST, HARTVILLE, OH 44632, (330) 267-9263) AND WAS INFORMED THAT THE BLIND SPOT SENSOR NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.

ELECTRIC POWER STEERING FAILED WHIL DRIVING MAKING THIS 21/2 TOM CAR IMPOSSIBLE TO STEER