2015 CHEVROLET IMPALA Complaints

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT'S WIFE EXPERIENCED UNINTENDED VEHICLE ACCELERATION WHILE ATTEMPTING TO PARK IN A CHURCH PARKING LOT. AS A RESULT, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DEPLOYED. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S WIFE EXPERIENCED SEVERE SORENESS AS A RESULT OF THE CRASH. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE. *TT VIN NOT VALID UPDATED 9/26/18*JB

SIDE COLLISION DETECTION SENSORS GO OUT AND IT IS A VERY COSTLY REPAIR. ALL MY WARNING SENSORS WENT OUT BEFORE, LUCKILY THIS WAS JUST A FUSE. BUT THE SIDE DETECTION IS STILL. PEOPLE PAY EXTRA MONEY FOR THESE SAFETY FEATURES AND THEY SHOULD WORK! MINE WENT OUT ABOUT 1000 MILES OVER 36000 MILE WARRANTY AND THE EXTENDED WARRANTY I PURCHASED DOESN'T COVER THIS. PASSENGER SIDE DETECTION WENT OUT WHEN DRIVING. ALL OTHER CAR WAS STATIONARY. FROM WHAT I'VE RESEARCHED THESE CAN CAUSE NUMEROUS PROBLEMS IN THE CARS COMPUTER SYSTEM IF NOT FIXED. I CAN FIND THOUSANDS OF COMPLAINTS LABOUR THIS ISSUE ON THE INTERNET. GM SHOULD TAKE RESPONSIBILITY AS THIS IS A SAFETY ISSUE!

THE SENSORS FOR THE BLIND SPOT INDICATORS ARE SUSCEPTIBLE TO EROSION AND GUNK-INVASION, CAUSING THE BLIND SPOT INDICATORS TO QUIT WORKING. PRESENTLY, THE DRIVERS SIDE INDICATOR DOESN'T WORK AT ALL, AND THE PASSENGER SIDE INDICATOR STAYS ON ALL THE TIME, EVEN WHEN THE CAR IS PARKED IN MY GARAGE. MY CHEVROLET DEALERSHIP TELLS ME TO REPLACE THE BOX CONTAINING THE WIRES FOR THE SENSORS IS $500 PER SIDE, AND BOTH HAVE QUIT WORKING, AND THAT THE REPLACEMENT PART IS THE SAME AS THE ORIGINAL, WHICH MEANS THIS WILL HAPPEN AGAIN. I AM TOLD THE BOX CONTAINING THE ELECTRONICS FOR THE SENSORS IS NOT SEALED PROPERLY, AND THAT MY DEALERSHIP HAS REPLACED A LARGE NUMBER OF THEM ON THESE VEHICLES.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE REVERSING OUT OF A PARKING SPACE, THE REAR CAMERA FAILED TO OPERATE AND THE DRIVER'S SIDE LANE DEPARTURE ALERT FAILED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DOAN CHEVROLET, 5049 W RIDGE RD, SPENCERPORT, NY 14559) WHERE IT WAS DIAGNOSED THAT THE MODULE HARNESS WAS CORRODED AND THERE WAS WATER INTRUSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO ASSIST THE CONTACT WITH HALF OF THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 41,990.

WITH NO PARTICULAR TRIGGER, MY SENSORS STARTED TO FAIL ONE BY ONE. THEN, MY RADIO TOUCH DISPLAY WENT OUT. NOW, MY CAR WILL RANDOMLY SHUTDOWN WHILE DRIVING, GO INTO THEFT MODE, OR HAVE THE ENTIRE DASH SYSTEM MALFUNCTION, LEAVING ME WITH LITTLE TO NO FUNCTIONALITY OTHER THAN STEERING. A DETAILED THREAD OF THE ISSUE AND OTHERS HAVING THESE ISSUES CAN BE FOUND IN THE FOLLOWING FORUMS. HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-9TH-GEN-DISCUSSION/1585778-BAD-BCM.HTML HTTP://WWW.IMPALAFORUMS.COM/AUDIO-VIDEO-AND-ELECTRONICS/1798162-MYLINK-TOUCH-DISPLAY-SHUT-OFF-AFTER-HITTING-POT-HOLE.HTML

VEHICLE MAKES WINDING NOISE WHEN MAKING RIGHT HAND TURN AND HESITATES TO TAKE OFF WHILE ENTERING TRAFFIC. HAZARD AND CAN CAUSE INJURY OR FATALITY.

ON 10/10/2017 MY 2015 IMPALA 2LTZ HAD SUDDEN ACCELERATION, FULL THROTTLE. NO BRAKES, NO EMERGENCY BRAKE, THE ONLY WAY I COULD STOP THE CAR WAS TO PUT IT INTO NEUTRAL ( OVER 90 MPH BY THEN). THEN AGAIN ON 1/25/2018 THE SAME THING HAPPENED AGAIN, SUDDEN ACCELERATION, BY THEN I KNEW I HAD TO PUT IT IN NEUTRAL TO STOP. MY WIFE AND I WERE LUCKY I COULD MANEUVER THE CAR AROUND SEVERAL OTHER VEHICLES AND AVOIDED AN ACCIDENT. BOTH TIMES I WAS ON THE FREEWAY AT FREEWAY SPEEDS WITH THE ADAPTIVE CRUISE CONTROL ENGAGED.

TAKATA RECALL THE AIR BAG LIGHT IS ON AND THERE IS ALSO A BURNING SMELL COMING FROM THE CAR AND THIS HAPPENS IMMEDIATELY WHEN I START THE CAR UP.

I HAVE HAD MY 2015 IMPALA AT DEALERSHIP TWICE FOR MY AIRBAG SENSOR ON PASSENGER SEAT AND HAVE PAID MONEY OUT OF MY POCKET FOR THIS REPAIR. THIS YEAR AND MODEL CAR HAD A RECALL ON AIRBAGS BUT THE DEALERSHIP SAID EVEN THOUGH IT IS NOT A WEAR AND TEAR ITEM BUT A SAFETY ONE I STILL HAD TO PAY OUT OF MY POCKET. WITH THIS YEAR HAVING ISSUES WITH AIRBAG AND THIS BEING THE SEAT SENSOR I BELIEVE THIS SAFETY ISSUE SHOULD BE COVERED, MY TCN NUMBER IS AIN16-53807

I WAS TRAVELING ON THE HIGHWAY (IN MOTION), THERE WAS A VERY LOUD BOOM. THE SUNROOF EXPLODED! THERE WAS NO KNOWN DEBRIS FROM THE ROADWAY AND THE SHATTERED GLASS WAS NOT IN MY VEHICLE; THE SUNROOF SHATTERED OUTWARD.