2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - THOMASTON, GA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND MULTIPLE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS, BUT THE FAILURE RECURRED. AN INDEPENDENT MECHANIC STATED THAT THE IGNITION SWITCH WAS THE CAUSE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - ROACH, MO

    THE DAY I BOUGHT THE CAR USED, THE LIGHTS WENT OUT ON THE WAY HOME. AFTER COMPLAINING ON A CHEVY FORUM, I BOUGHT A USED MULTIFUNCTION SWITCH WHICH I LEARNED WAS A COMMON PROBLEM IN IMPALAS AND MONTI CARLOS. THIS YEAR IN SPRING (SORRY I DON'T REMEMBER THE EXACT DATE OR MILES) THAT PART MALFUNCTIONED WHEN ON BRIGHT. THE SALVAGE YARD WAS SOLD OUT IN USED SWITCHES BECAUSE IT WAS SUCH A COMMON DEFECT AND I COULDN'T AFFORD A NE,W ONE. WHILE DRIVING ON DIM I HIT TWO DEER WHICH CAUSED $100S OF DOLLARS IN DAMAGES. I COMPLAINED CHEVY SAID THEY KNEW IT WAS A PROBLEM AND THAT I WOULD HAVE TO PAY FOR THE PART MYSELF. I PAID OVER $300 TO REPLACE WITH MY LABOR. THEN MY LIGHTS WENT OUT ON DIM. CHEVY DID THE MATH, ITS CHEAPER TO TAKE THE CHANCE O SOMEONE DYING AND SUING THEN TO TAKE AWAY THIS MONEY SOURCE FOR DEALERS *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - HOUSTON, TX

    MY CAR AS WELL AS OTHER GM CARS OF MY YEAR, 2000-2006 HAVE EXPERIENCED A "NO-START" CONDITION WHEN THE KEY IS TURNED TO THE START POSITION TO START THE ENGINE. IT IS A VERY PREVALENT PROBLEM THAT OCCURS WITH GM'S PASSLOCK ANTI-THEFT SYSTEM. MY CAR DOES NOT START RIGHT AWAY AT TIMES. THE "SECURITY" LIGHT WOULD ILLUMINATE WHILE DRIVING AND WHEN I TRIED TO START THE CAR, IT WOULD NOT TURN ON AT ALL. WHILE IT WON'T START, THE "SECURITY" LIGHT WOULD FLASH SEVERAL TIMES. IT TAKES OVER 10 MINUTES FOR THE CAR TO START. ALTHOUGH, THIS MAY NOT SEEM LIKE A LIFE-THREATENING RECALL, BUT IT CAN BE. IF ANYONE WERE TO BE IN A VERY DANGEROUS AREA AND THE CAR TAKES OVER 10 MINUTES TO START, THE ODDS OF THAT PERSON GETTING HURT OR POSSIBLY KILLED ARE EXTREMELY HIGH! GM HAS NEVER EVER RECALLED THEIR PASSLOCK ISSUE, AND IT CAN COST OVER $2,000 TO REPAIR THE PROBLEM FOR WHICH THERE IS NO GUARANTEE THAT IT WILL FIX THE PROBLEM. PLEASE TAKE THIS MATTER SERIOUSLY, IT CAN COST SOMEONE'S LIFE, SOMEONE'S LOST WAGES FOR WORK, AND A HOST OTHER UNFORTUNATE RESULTS IF IT'S GOING TO TAKE A CAR OVER 10 MINUTES TO START BECAUSE OF A FAULTY, ANTI-THEFT SYSTEM. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - FINDLAY, OH

    SPEEDOMETER WORKS SOMETIMES. OTHER TIMES IT GETS STUCK ON MPH. I CAN BE SITTING STILL AND THE SPEEDOMETER WILL READ 52 MILES PER HOUR. OTHER TIMES IT WILL KEEP GOING UP UNTIL THE NEEDLE IS MORE THAN BURIED. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - PALM COAST, FL

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HIGH BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT ALSO MENTIONED THAT TWO WEEKS LATER THE HIGH BEAM HEADLIGHTS ILLUMINATED INDEPENDENTLY AND REMAINED ILLUMINATED WHEN THE VEHICLE WAS POWERED OFF. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISENGAGED IN ORDER TO SHUT OFF THE HIGH BEAMS HEADLIGHTS. THE CONTACT STATED THAT THERE WAS A SMOKE EMITTED FROM THE HIGH BEAMS SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MULTI-FUNCTION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. THE VIN WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MARSHALL, WI

    I HAVE HAD ISSUES WITH LIGHTS FOR THE PAST 6 MONTHS. FIRST STARTED OUT WHERE IF I HAD MY BRIGHT LIGHTS ON EVERY NOW AND AGAIN ALL MY LIGHTS WOULD GO OFF WHILE DRIVING. THE BRIGHT LIGHTS WOULDN'T STAY ON SO HAD TO HOLD TO KEEP THEM ON. THEN IT CAME A PERIOD OF TIME WHERE ALL MY LIGHTS WOULD NOT WORK. ON FRIDAY, JUNE 27TH 2014, I WAS AT WORK AND HAPPENED TO LOOK OUT THE WINDOW AND NOTICED MY LIGHTS WERE ON. WENT OUTSIDE TO SEE IF CAR WAS DEAD. WHEN I GOT IN THE CAR I COULD SEE THAT MY STEERING COLUMN WAS SMOKING (ON FIRE) COMING FROM THE TURN SIGNAL SWITCH. THE BRIGHT LIGHTS HAD STUCK TO ON SOMEHOW AND THIS IS WHY I COULD SEE THAT MY LLIGHTS WERE ON. I UNHOOKED THE BATTERY AND THE SMOKING STOPPED. WHEN I WENT TO HOOK BATTERY BACK UP THERE WASN'T ANY MORE SMOKING BUT MY WINDSHIELD WIPERS WERE GOING AS FAST AS THEY COULD AND I COULDN'T SWITCH OR DO ANYTHING TO MAKE THEM STOP. THE HAZARDS OR ALL MY LIGHTS WERE BLINKING ON/OFF REPEATEDLY. NOTHING I COULD DO TO STOP. AS OF NOW I'M DRIVING WITHOUT ANY FUSE TO THE WIPERS AND THE LIGHTS WORK DURING THE DAYTIME BUT WILL NOT WORK AT ALL AFTER DARK. I'VE BEEN TOLD THE PART THAT IS NEEDED TO REPLACE THIS IS A MULTI-FUNCTIONAL SWITCH. HOWEVER, THIS IS GOING TO COST $800 TO REPLACE. MANY COMPLAINTS OUT THERE ABOUT THE SAME THING HAPPENING TO SAME YEAR/MAKE/MODEL CAR AND NO RECALL?? *JS

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - NORMAN, OK

    I ENTER AN INTERSECTION ON A GREEN LIGHT. THE OTHER PARTY TURNED IN FRONT OF ME EVEN THOUGH HE HAD A RED TURN LIGHT. I HIT HIM HEAD ON INTO THE PASSENGER SIDE OF HIS DOOR. I SLAMMED ON MY BRAKES BUT IMPACT WAS ALMOST IMMEDIATE. MY AIRBAG DID NOT GO OFF. I SUSTAINED PERMANENT NERVE DAMAGE IN BOTH MY HANDS AND ARMS. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - LITTLE ROCK, AR

    I OWN A 2004 CHEVROLET IMPALA AN IN FEBRUARY WHILE DRIVING UP THA HIGH WAY MY KEYS JUST LIKE POPPED OUT OF THE IGNITION MY CAR LOST POWER AND I HIT THE GUARD RAIL AT 60 MPH MY AIR BAGS DIDN'T COME OUT. ME N MY GIRLFRIEND WAS IN THE CAR . ON JULY 1ST I FIND OUT THERE'S A RECALL ON MY CAR I TRIED CONTACTING A FEW CHEVROLET DEALERSHIP COMPANIES NEAR ME AN I'VE BEEN DENIED ANY CAR REPAIRS. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - ROCKFORD, IL

    I LEASED THE CAR 5/10/2014 AND I HAD SEVEN OCCASIONS WHERE THE CAR SIMPLY WOULDN'T START AND THE CHECK ENGINE LIGHT CAME ON OVER NIGHT ON ITS OWN WHICH CAUSED THE BATTERY TO DIE. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - LAKE ELMO, MN

    MY 2004 IMPALA HAS THE ABS LIGHT ON. IT SOUNDS AND FEELS LIKE THE ABS IS COMING ON WHILE DRIVING. THE STEERING FELT ODD. I WAS RIGHT BY MY HOUSE SO I SHUT IT OFF AND TURNED BACK ON AND DROVE IT THE BLOCK HOME. I TRIED DRIVING IT AROUND THE BLOCK THE NEXT DAY AND THE SAME THING HAPPENED. I AM FINDING MANY PEOPLE POSTING THE SAME THING ON THE INTRANET. MANY CRASHES.I CALLED CHEVY AND WE READ / LOCATED THE SAME RECALL, FROM 6/14/04 #04049. WE IN TURN CALLED THE DEALERSHIP, AND AFTER MANY DAYS, CALLS, FINALLY GOT MY CAR IN. THEY JUST CALLED SAYING THERE IS NO RECALL ON MY SPECIFIC IMPALA. IT IS DOING EXACTLY WHAT ALL THE OTHER PEOPLE/CRASH VICTIMS TALK ABOUT. I CALLED CHEVY BACK AND THEY SAID IT GOES BY STATE. I GUESS I AM SUPPOSE TO DRIVE IT UNTIL IT CRASHES AND THERE IS AN INJURY/DEATH BEFORE THEY DECIDE THAT THERE ARE MORE IMPALA'S OUT THERE WITH THE SAME PROBLEM THAT NEED THE RECALL. I AM AT WITS END AND DON'T KNOW WHAT TO DO NOW. MY CAR IS AT THE DEALERSHIP. I AM HAVING AN ESTIMATE DONE ON DOING WHAT THE RECALL STATED TO DO AND WILL THEN CALL CHEVY BACK TO TRY TO PUSH THE MATTER HIGHER UP THE CHAIN. *TR

    Source: NHTSA WEB SITE