2009 CHEVROLET IMPALA Complaints

I HAVE GOTTEN IN TOUCH WITH GM AND CHEVROLET CUSTOMER SERVICE AND MY LOCAL DEALERSHIP WHO HAVE REFUSED TO CORRECTLY DIAGNOSE MY ISSUE. I HAVE BEEN CHARGED 99$ PER VISIT TO JONES CHEVROLET AND STILL HAVE THE SERVICE AIR BAG LIGHT ON MY VEHICLE. IT STAYS ON ALL THE TIME AND INTERMITTENTLY GOES AWAY ONCE IN A BLUE MOON. IT STARTED OFF WITH THE LIGHT JUST TURNING ON WHEN I HIT A BUMP OR A ROUGH ROAD BUT NOW EVEN ON THE HIGHWAY IT COMES ON. GM CUSTOMER SERVICE TOLD ME THAT AN AIR BAG ISSUES IS THE CUSTOMERS RESPONSIBILITY AFTER MY WARRANTY IS UP HOWEVER THE AIR BAG HAS NEVER DEPLOYED OR THE CAR HAS NEVER GOTTEN INTO AN ACCIDENT SO I AM AT A LOSS AS TO WHY IT IS MY RESPONSIBILITY FOR THE REPAIR OF SUCH AN INTEGRAL SAFETY PART OF THE VEHICLE WHICH SHOULD LAST AND FUNCTION WITHOUT ISSUES FOR AT LEAST A LITTLE WHILE IF NOT FOR A LONG TIME AFTER THE INITIAL WARRANTY IS UP. I HAVE NOW SPEND IN THE UPWARDS OF $800 OUT OF POCKET TO TRY AND GET THIS ISSUE RESOLVED BUT GM HAS NOT BEEN COOPERATIVE AT ALL. I HAD TO LEAVE 5 VOICEMAILS TO AN ADVISOR TO CALL ME BACK AND SHE AND HER SUPERVISOR RUDELY TOLD ME THAT THEY HAVE GIVEN ME A RESOLUTION AND IF GOD FORBID I GOT IN AN ACCIDENT AND THE AIR BAG NEEDED TO DEPLOY BUT DIDN'T DO SO IT WOULD BE ON ME AND GM WONT TAKE RESPONSIBILITY. I AM VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF MY PASSENGERS. I HAVE TRANSCRIPTS OF SERVICE AND RECORDED CALL FROM THEM TO PROVE THIS. PLEASE ASSIST.

A TRACTION CONTROL LIGHT COMES ON SAYS IT IS REDUCING SPEED AND THE CAR WILL LOOSE POWER AND JUST DIE. THIS IS SO DANGEROUS IT HAS HAPPENED THREE TIMES ON THE FREEWAY WITH MY KIDS IN THE. I RECEIVED A SPECIAL NOTICE RECALL BUT WHEN I TOOK IT IN THEY SAID THAT SINCE I WAS OVER THE MILEAGE THEY COULD NOT DO THE REPAIR. THE KEY IS ALSO STUCK IN THE IGNITION AND WILL NOT COME OUT DRAINING THE BATTER, AAA HAS COME OUT TWICE TO SWITCH THE BATTERY OUT FOR ME. THERE IS ALWAS A CLICKING SOUND COMING FROM THE DASHBOARD.

AIRBAG SERVICE MESSAGE AND AIRBAG LIGHT GOES ON AND OFF. PAID 269.36 4/22/2016 SO IT WOULD PASS STATE INSPECTION. LIGHT STAYED OFF FOR ABOUT TWO MONTHS, NOW IT IS GIVING US THE SAME PROBLEM. RETURNED TO DEALER, SAID COST TO REPAIR WITH NEW HARNESS IN THE DRIVERS SEAT WOULD BE AROUND 250.00 MORE. THE GENERAL HAS A HUGE PROBLEM HERE.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT MENTIONED THAT THE INTERIOR LOCKS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,803. THE VIN WAS NOT PROVIDED.

HEAT / AIR ACTUATOR. THE MOTOR THAT CONTROLS THE HEAT / AIR IN THE DASH ON THE PASSENGER SIDE STARTED TO MAKE A HORRIBLE CLICKING NOISE WHEN THE CAR WAS OFF OR ON. IT WOULD START WHEN THE CAR DOOR WAS OPENED OR WHEN THE CAR WAS STARTED. I HAD TO TAKE IT TO A MECHANIC TO BE REPAIRED (NOT A DEALER...NOT GIVING THEM ANY MORE OF MY MONEY). IT COST OVER $200 TO BE REPAIRED.

DOOR LOCKS! THE REAR CAR DOOR LOCKS (ACTUATORS) WILL NOT OPEN WITH THE KEY FOB, OR WITH THE POWER DOOR LOCK BUTTON. THIS HAPPENED WITH THE CAR STOPPED. MY CHILDREN NOW HAVE TO WAIT FOR ME TO PUT THE WINDOW DOWN TO UNLOCK THEIR DOORS MANUALLY. THIS HAPPENED AT ABOUT 32,000 MILES.

SERVICE AIR BAG WARNING LIGHT KEEPS INTERMITTENTLY COMING ON DURING OPERATION OF VEHICLE. THE CAR HAS BEEN SERVICED TWICE FOR THIS PROBLEM. UNDERSEAT HARNESS CONNECTIONS WERE TIGHTENED, BUT THAT HAS NOT CORRECTED THE PROBLEM. PROBLEM BEGAN 4 MONTHS AGO. WARNING LIGHT WILL CLEAR ONCE ENGINE SHUTS OFF. A COMPLAINT HAS BEEN FILED WITH GM. AT THIS TIME, GM IS UNABLE TO TELL ME IF THE AIR BAG WOULD FUNCTION AS DESIGNED OR EVEN DEPLOY AT ALL IN THE EVENT OF AN ACCIDENT.

I WAS DRIVING ON THE FREEWAY WHEN THE TRACTION CONTROL LIGHT CAME ON AND MESSAGE CAME ACROSS SAYING SERVICE TRACTION CONTROL: THEN CHECK ENGINE LIGHT STARTED FLASHING RAPIDLY AT THE SAME TIME. FOLLOW BY A VERY LOUD KNOCKING NOISE FROM THE ENGINE. THEN SPEED WOULD NOT ACCELERATE. TURNED ON FLASHERS AND COASTED TO THE SHOULDER. VEHICLE HAD TROUBLES RESTARTING AND WOULD NOT MOVE. STEERING WHEEL WAS HARD TO TURN. TRIES TO DIE WHILE IDLING AFTER YOU GET IT TO START. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED - BUT NEVER ON THE FREEWAY WHICH WAS VERY SCARY. I WENT TO THE DEALERSHIP WHO WAS ALREADY AWARE OF THE PROBLEM AND SAID WITHOUT A WARRANTY I COULD NOT BE HELPED I COULD PAY $700 TO FIX IT THOUGH. THEY COULD HAVE CAUSED A DEATH WITH KNOWLEDGE OF THIS PROBLEM AND HOW QUICKLY YOU LOSE POWER I WAS LUCKY THIS TIME, BUT THIS SHOULD BE A RECALL SITUATION, UNBELIEVABLE.

SERVICE AIR BAG SENSOR INTERMITTENTLY ILLUMINATES AND REMAINS ON WHILE DRIVING, AS DOES THE AIR BAG WARNING SYMBOL. UNSURE IF AIR BAG WILL INFLATE IN A CRASH IF LIGHT IS ON DURING A CRASH. CONSIDERABLE SAFETY CONCERN FOR MYSELF AND FAMILY WHICH ARE CURRENTLY ONLY RIDE IN REAR OF VEHICLE.

TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 69,600.