2015 CHEVROLET IMPALA Complaints

ON 11/20/17 MY WIFE WAS DRIVING OUR CAR, TAKING ONE OF OUR DAUGHTERS TO SCHOOL WHEN THE CAR SOUNDED AN ALARM AND MESSAGE OF "POWER STEERING FAILURE - DRIVE WITH CAUTION" APPEARED ON THE DASH. SHE WAS ON A CITY STREET AND MOVING, BUT NEEDED ALL HER STRENGTH AND BODY WEIGHT TO TURN THE WHEEL. SHE HAD THE CAR TOWED TOT HE DEALER, WHO ADVISED THAT THEIR WAS A TOTAL FAILURE OF THE ELECTRONIC STEERING RACK AND PINION SYSTEM, MAKING THE CAR UNSAFE TO DRIVE. FURTHER, THE PARTS NEEDED TO REPAIR THE CONDITION ARE APPARENTLY ON NATIONAL BACK ORDER, AND AS OF THIS WRITING GM/CHEVY IS NOT RESPONDING TO MY DEALERSHIP'S REQUEST FOR AN ETA ON THE NEEDED PARTS. I AM BEING TOLD MY CAR WILL VERY LIKELY BE KEPT THROUGH THE NEW YEAR. I AM VERY CONCERNED AS THIS IS A MAJOR SAFETY ISSUE FOR MY FAMILY. FURTHER, IF THESE PARTS ARE ON BACK ORDER, AND GM IS NOT RESPONDING TO THE DEALER WITH AN ETA, THAT TELLS ME THAT THIS IS LIKELY A WIDE SPREAD PROBLEM. I DO NOT WANT MY CAR 'REPAIRED' WITH A FAULTY DESIGN OR PART THAT MAY FAIL AGAIN, CREATING A DANGEROUS SITUATION.

I WAS DRIVING ON THE FREEWAY WITH THE ADAPTIVE CRUISE CONTROL ON AT ABOUT 50 TO 55 MPH WHEN SUDDENLY THE CAR WENT FULL ACCELERATION. I TRIED TO STOP THE CAR BY TURNING OFF THE CRUISE CONTROL, TURN OFF THE IGNITION, USE THE EMERGENCY BRAKE, NONE WORKED. I THEN PUT THE TRANSMISSION AND THEN EVERYTHING WORKED, BY THEN I WAS DOING 90 PLUS MILES PER HOUR PASSING VEHICLES. I CONTACTED GM AND THEY TRIED FIND A PROBLEM BUT DID NOT A PROBLEM.THEY SAID NO CODES APPEARED. THIS SUDDEN ACCELERATION LASTED ONLY A FEW SECONDS BEFORE I PUT THE CAR IN NEUTRAL. WILL A CODE APPEAR IF THE PROBLEM LASTED ONLY A FEW SECONDS. GM CLOSED THE CASE.

THIRD ISSUE WITH LOSS OF POWER. THIS TIME, STARTED CAR. THE CAR WAS FIGHTING FOR AIR FOR A FEW SECONDS, WITH STABILITRAK AND ENGINE LIGHT ON. I SHUT THE CAR OFF IMMEDIATELY. RESTARTED AFTER A FEW SECONDS. THE ENGINE LIGHT REMAINS ON. SERVICE IS STATING HISTORY SAYS MISFIRE ON 2 CYLINDERS, BUT NO CODE THROWN AND CANNOT DIAGNOSE. WE CAN GUESS AND PAY $350 FOR THE GUESS, OR NOT GUESS AND PAY $125 FOR THE DIAGNOSTICS THAT WERE RAN. (!!!) WHAT IN THE WORLD...

DAYTIME RUNNING LIGHTS HAVE FAILED SEVERAL TIMES. PASSENGER SIDE WAS REPLACED TWICE UNDER WARRANTY NOW CAR HAS 600 MILES OVER 36K BUMPER TO BUMPER WARRANTY DEALER WILL NOT REPLACE UNDER WARRANTY. LIGHT BROKE FROM BRACKET FROM WATER AT CAR WASH.

PARKED CA ON CONCRETE DRIVEWAY OF RESIDENTIAL HOME AT APPROX. 9:30PM 8/5/17 LOCKED CAR & WENT TO BED. WAS AWAKENED AT 5:30AM AND TOLD CAR WAS ON FIRE. CAR WAS DESTROYED BEFORE FIRE DEPT. ARRIVED..

FIRST EXPERIENCE WHERE CAR SHUT OFF COMPLETELY WHILE DRIVING DOWN A HILL DURING A SNOW STORM. FOOT IS ON BRAKE, SLOWING SPEED, ALL ELECTRONICS SHUT OFF - LIGHTS, GAUGES - EVERYTHING. ALMOST INSTANTLY, CAR RESTARTS ITSELF. CAR HAS REMOTE START, CRUISE CONTROL AND PUSH BUTTON START. DEALERSHIP STATES NO ERROR CODE RECORDED AND CHARGES $125 EACH TIME WE COMPLAIN ABOUT THIS. ONE OWNER (ME).

SECOND EXPERIENCE WHERE CAR SHUT OFF COMPLETELY WHILE DRIVING AT A STEADY SPEED. FOOT IS ON GAS, MAINTAINING SPEED, ALL ELECTRONICS SHUT OFF - LIGHTS, GAUGES - EVERYTHING. ALMOST INSTANTLY, CAR RESTARTS ITSELF. CAR HAS REMOTE START, CRUISE CONTROL AND PUSH BUTTON START. DEALERSHIP STATES NO ERROR CODE RECORDED AND CHARGES $125 EACH TIME WE COMPLAIN ABOUT THIS. FIRST TIME WAS AROUND 30K MILES. THIS WAS 59K MILES. ONE OWNER (ME).

TAKATA RECALL. I WAS DRIVING DOWN A COUNTY ROAD, I SNEEZED AND HIT MY FACE ON THE STEERING WHEEL AND HIT A TREE AT 40 MPH. MY AIR BAGS DID NOT DEPLOY AT 40MPH IN A FRONTAL CRASH. IT TOTALED THE CAR. BENT THE FRAME AND FRAME AROUND THE MOTOR. MY PASSENGER WAS HURT WORSE THAN ME. WHY DIDN'T MY AIR BAGS DEPLOY?

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS BEING OPERATED ON THE FREEWAY, THE BRAKES LOST FUNCTIONALITY. AFTER THE FAILURE OCCURRED, THE SERVICE BRAKE ASSIST AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE MUNDY CHEVROLET DEALER STATED THAT ALL RECALL REPAIRS HAD ALREADY BEEN PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

I HAVE HAD MY CAR BACK AT THE DEALERSHIP WHERE I PURCHASED THIS CAR NEW 21 MONTHS AGO, 3 TIMES NOW, AND THE DEALER CANNOT FIX THE PROBLEM. THE CAR ALL OF A SUDDEN WILL NOT START, AND I AM TOLD THE BATTERY IS FINE AND NO CODES ARE STORED. WHEN TRYING TO START VEHICLE, ELEC. STABILITY CONTROL WARNING BEGANS TO FLASK ON SCREEN, BUT VEHICLE WILL NOT START.