2015 CHEVROLET IMPALA Complaints

TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, FLAMES APPEARED FROM THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY AN ELECTRICAL ISSUE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

THERE IS A CONSTANT WATER PUDDLE UNDER THE FLOOR MAT ON THE FRONT PASSENGER SIDE OF THE CAR. IT DRIES AND THEN IT IS THERE AGAIN.IT IS A HUGE PROBLEM TO ME AND I WANT IT FIXED.

I LEASED A NEW 2015 IMPALA AT THE END OF MAY 2015. IT IS THE LT2 MODEL. IN OCT. 2015 I WAS TRAVELING ON THE FREEWAY WITH MY CHILDREN. THE CAR HAD A SUDDEN REDUCTION OF POWER, DROPPING FROM 70MPH TO AROUND 30MPH. THE ENGINE LIGHT CAME ON AND I HAD TO MOVE OUT OF TRAFFIC TO AVOID BEING HIT BY OTHER CARS. AT THE DEALERSHIP, I WAS TOLD THE FUEL PUMP WOULD NEED TO BE REPLACED. I FOUND IT ODD IN A BRAND NEW CAR, BUT FIGURED IT WAS A FLUKE. IN OCT. 2016 IT HAPPENED AGAIN! THE VEHICLE QUICKLY DROPPED FROM 60MPH OR SO, DOWN TO 30MPH AND I WAS ALMOST HIT FROM BEHIND BY A SEMI. I PUT ON MY HAZARDS AND EXITED AFTER DRIVING A MILE OR SO IN THE EMERGENCY LANE. THIS TIME, I TOLD THE DEALERSHIP THEY WOULD NEED TO TOW IT BACK. AFTER THEY CHECKED OUT THE CAR, I WAS TOLD THAT IT WAS ONCE AGAIN THE FUEL PUMP. 2 FUEL PUMPS AND TWO NEAR DEATH EXPERIENCES UNDER 20K MILES. I TOLD THE DEALERSHIP THEY NEEDED TO DO SOMETHING.I COULD NOT CONTINUE TO DRIVE THIS CAR IN FEAR. THE REASON WE DECIDED TO LEASE A NEW VEHICLE WAS TO HAVE A SAFE, RELIABLE CAR. WE WERE INFORMED BY THE DEALERSHIP THAT THE SUDDEN REDUCTION OF POWER (RESULTING IN 2 NEAR ACCIDENTS) WAS A "SAFETY FEATURE" IN THE PARTICULAR TRIM PKG OF OUR VEHICLE. IT WAS DESIGNED TO PROTECT THE ENGINE IN THE EVENT OF A PROBLEM. IT SEEMS THAT CHEVY IS MORE CONCERNED WITH PROTECTING THEIR VEHICLES THAN THE OCCUPANTS INSIDE. AFTER WRITING A NEGATIVE REVIEW ON THE CHEVY CUSTOMER SURVEY, I WAS CONTACTED BY GM. I EXPLAINED MY COMPLETE DISSATISFACTION WITH THE VEHICLE AND SINCE I NO LONGER FELT SAFE DRIVING MY FAMILY IN THIS UNRELIABLE VEHICLE, I WANTED OUT. THEIR SOLUTION? A FREE YEAR OF XM RADIO. THIS PAST WEEKEND (3/5/17) THE ENGINE LIGHT CAME ON AGAIN. MY HUSBAND USED A DIAGNOSTIC MACHINE TO FIND OUT THAT IT IS THE FUEL PUMP FOR THE 3RD TIME! THE CAR HAS JUST UNDER 29K MILES ON IT & IT WAS BARELY 3K MILES SINCE THE LAST TIME THIS HAPPENED.

I WENT OUT THE NIGHT OF AUGUST 28TH TO CELEBRATE THE ARRIVAL OF MY FIRST CHILD. AS MY FRIEND AND I WERE RETURNING HOME AROUND 1 AM ON THE 29TH OF AUGUST, I WAS STOPPED FOR DRIVING WITH NO HEADLIGHTS ON. I ASKED THE OFFICER HOW CAN THAT BE CONSIDERING I HAVE AUTOMATIC HEADLIGHTS. HE DIDN'T EVEN UNDERSTAND THERE WERE AUTONOMOUS EQUIPMENT IN VEHICLES TODAY. THE POLICE OFFICER APPLIED FOR A WARRANT FOR MY BLOOD AND DREW IT WITHOUT MY CONSENT. WHEN I GOT TO THE JAIL, I TOLD THEM I DIDN'T WANT TO TALK TO ANYONE OTHER THAN MY ATTORNEY OR JUDGE. THEY TOOK THIS AS SIGN OF HAVING SUICIDAL THOUGHTS. THEY HAD TWO GUARDS ASK ME FOR MY CLOTHES IN EXCHANGE FOR A BEACH BLANKET WHICH WOULD ONLY COVER THE BOTTOM, UPPER, FRONT, OR BACK SIDE OF MY BODY. ALL THIS BECAUSE I HAD A DEFECTIVE SAFETY DEVICE. THE OFFICER STATED HE NOTICED THE CAR'S HEADLIGHT WERE OFF AFTER I WAS HIT WITH HIGH BEAMS. THE SENSOR TURNS THE LIGHTS OFF WHEN IT'S HIT BY A PHOTON AND SLIPS INTO A DELAY SCENARIO. AND DOESN'T TURN THEM ON UNTIL THE SENSORS BELIEVE IT'S DARK ENOUGH. WHATEVER THAT IS. THE STATE'S (TEXAS) LAW REQUIRED THE LIGHT TO BE ON WHILE DRIVING BETWEEN A CERTAIN TIME FRAME. I'VE REPORTED THIS ISSUE TO THE MANUFACTURER ON TWO OCCASIONS. I'M ASKING THAT YOU INCLUDE STATE REGULATIONS SO THAT THIS KIND OF THING DOESN'T HAPPEN TO ANYONE ELSE. THIS EXPERIENCE HAS REALLY SHAKING MY TRUST WITH FEDERAL GOVERNMENT AGENCIES. IN FOLLOWING THE FEDERAL REGULATIONS TRYING TO ADDRESS SAFETY, IT SEEMS A LAW WAS BROKEN. AM I PROTECTED BY ANY FEDERAL PREEMPTION PROVISIONS? I HAVE A HARD TIME UNDERSTANDING WHY MY BLOOD HAD TO BE TAKEN WHEN IT WAS THE SOFTWARE MAKING THE DECISIONS. ARE THERE ANY SAFEGUARDS? I AM CONCERNED WITH WHO ELSE THIS WILL EFFECT.

TRUNK AUTOMATICALLY POPS OPEN WHILE DRIVING DOWN THE HIGHWAY/ROAD, WHILE PARKED, AND WHEN INITIALLY STARTING AND WON'T PROPERLY CLOSE DUE TO THE LATCH RECYCLING CONSTANTLY WHEN IT POPS OPEN. PURCHASED VEHICLE IN OCT 2015 AND REPORTED TO THE DEALERSHIP WITHING THE FIRST COUPLE DAYS. IT HAS BEEN IN TO HAVE REPAIRED ON 3 SEPARATE OCCASIONS WITH THE SAME ISSUE REOCCURRING. EXTREMELY UNSAFE!

2015 CHEV. IMPALA-SHORTLEY AFTER I PUT THE KEY IN THE IGNITION TO START IT. I PUT IT IN REVERSE OR DRIVE THE CAR HESITATE THEN GERKS IN THE DIRECTION IM GOING. THEREVVVVBBVCDEEB BFVB B FV BB IS A DELAY IN EVERTHING ON THE DASHBOARD. EX. IF I TRY TO TURN THE RADIO UP RIGHT AFTER STARTING MY CAR THE VOLUME WILL NO TURN UP.

THE POSTS IMPLEMENTED TO KEEP THE FLOOR MATS FROM SLIDING UNDER THE PEDALS ON THE DRIVER SIDE ARE LOOSELY ATTACHED TO THE CARPET ONLY AND EASILY RIP OUT CAUSING THE MATS TO SLIDE BACK UNDER THE PEDALS. THESE POSTS ARE NOT ATTACHED TO THE FLOOR BOARDS OR FRAME, THEY ARE ONLY ATTACHED TO A 1/4" PIECE OF FABRIC THAT IS THE FLOOR CARPET. THESE POSTS SHOULD BE ATTACHED TO THE FLOOR BOARD OR FRAME AS THEY ARE A SAFETY FEATURE.

"SEVICE STABILITRAK" LIGHT CAME ON, THEN 2 HOURS LATER ABS LIGHT CAME ON AND ON EVERY LEFT TURN THERE IS A CRUNCHING SOUND IN THE FRONT TIRE AND ALARMS SOUND, AND MY ENGINE STARTED STALLING AS I WAS TURNING ONTO A BUSY STREET, ALMOST WAS IN A CRASH. WHEN I MADE IT HOME I RESEARCHED IT AND FOUND MANY OTHER IMPALA OWNERS HAVE THE SAME PROBLEM, SAME SCENARIO. THIS CANNOT BE A COINCIDENCE THAT EVERY CHEVY CUSTOMER IS DESCRIBING THIS SAME SITUATION. CHEVROLET NEEDS TO HAVE A RECALL ON THESE IMPALA'S. WE ALL LOVE OUR IMPALA'S BUT YOU CANNOT ALLOW US TO BE OUT THERE ON THE ROAD IN DANGER. WE WANT TO SUPPORT AMERICAN MADE!! PLEASE DO THE RIGHT THING AND FIX THIS PROBLEM.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HORN SYSTEM FAILED. THE CONTACT HAD TO PRESS THE HORN WITH FORCE TO BE ABLE TO SOUND A WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HORN SYSTEM WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

BODY RECALL. THE PAINT ON MY 2015 CHEVY IMPALA SEEMS TO BE DEFECTIVE. IT HOLDS AN IMPRINT OF EVERYTHING THAT TOUCHES THE VEHICLE. OR IT MAY BE A FAULTY CLEAR COAT. BUT THE PAINT JOB IS DEFECTIVE.