2015 CHEVROLET IMPALA Complaints

SEVERE VIBRATION WITH FOOT ON BRAKE PEDAL TRANSMISSION IN DRIVE, THE COLDER THE OUTSIDE TEMP. THE WORSE THE VIBRATION GETS. BEEN TO DEALERSHIP 6 TIMES DIFFERENT REPAIRS MADE NOTHING WORKED. I HAVE ALL REPAIR DOCUMENTS. CHEVROLET ACKNOWLEGED THE PROBLEM HOWEVER HAS NO SOLUTION.

THE HID HEADLIGHT BEAM OF THE 2015 CHEVROLET IMPALA LT IS VERY POOR. THE BEAM OF LIGHT IN THE LOW SETTING PROVIDES NO ILLUMINATION TO THE SIDES OF THE ROAD, FORWARD ILLUMINATION IS MARGINAL. I CONTEND THAT WHEN THE 2015 IMPALA LIGHTS ARE ON THE HIGH OR "BRIGHT" SETTING IT IS COMPRABALE TO THE LOW BEAM SETTING IN MY 2012 IMPALA. IN MODERATE TO HEAVY WEATHER, RAIN, SLEET, SNOW THE HEADLIGHTS OFFER NO ASSISTANCE, DRIVER IS NAVIGATING BLIND, CAN NOT EVEN SEE THE LINES ON THE ROAD. I LIVE AND DRIVE PRIMARILY IN A RURAL AREA, ALONG WITH THE WEATHER CONDITIONS THERE ARE MANY WILDLIFE HAZARDS. I HAVE EXPERIENCED SEVERAL CLOSE ENCOUNTERS WITH WILDLIFE AND TWO IMPACTS, ONE WITH A DEER CAUSING SUBSTANTIAL DAMAGE TO MY CAR. I SIMPLY CAN NOT SEE ANYTHING UNTIL IT IS DIRECTLY IN FRONT OF THE CAR. IT IS IN MY JUDGEMENT THESE HEADLIGHTS ARE UNSAFE NOT ONLY FOR THE OCCUPANTS OF THE VEHICLE, BUT OTHERS SHARING THE ROADS WITH THE VEHICLE.

I AM WRITING THIS EMAIL IN REGARDS T MY 2015 CHEVROLET IMPALA. ON MARCH 14TH 2016 I PURCHASED A USED 2015 CHEVROLET IMPALA. WHEN I PURCHASED THE IMPALA IT HAD 12,050 MILES. MARCH 17TH 2016 ONLY THREE DAYS AFTER I PURCHASED THE CAR, I GOT IN THE CAR TO HEAD TO WORK, WHEN I TURNED THE CAR ON THERE WAS AN ERROR STATING POWER STEERING NEEDS SERVICE. THE STEERING WHEEL WOULD NOT TURN AND WAS IN A LOCKED POSITION. I CALLED THE DEALERSHIP AND AT THAT POINT THEY SAID THEY HAD TO SEND A TOW TRUCK TO PICK UP THE VEHICLE. AROUND 11:00AM THAT DAY A TOW TRUCK CAME TO PICK UP THE CAR AND I WENT WITH THE TOW TRUCK TO THE DEALERSHIP TO PICK UP A LOANER VEHICLE. A FEW HOURS LATER I RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING MY CAR WAS REPAIRED AND I COULD PICK IT UP. WHEN I PICKED UP THE CAR I WAS TOLD THERE WAS A COMMUNICATION ERROR WITH THE POWER STEERING PROBLEM THE SYSTEM WAS RESET AND I SHOULD HAVE NO PROBLEMS MOVING FORWARD . PLEASE SEE ATTACHED DOCUMENT DATED MARCH 17TH 2016. ON MAY 6TH 2016, I WAS BACKING OUT OF GARAGE/ DRIVEWAY AND AS I WENT TO TURN (STILL IN REVERSE POSITION) I SUDDENLY WAS UNABLE TO STEER THE CAR. I IMMEDIATELY CALLED THE DEALERSHIP AND WAS SENT TO A VOICEMAIL DUE TO THE TIME BEING AFTER HOURS. I THEN PROCEED TO TURN THE CAR ON AND OFF SEVERAL TIMES AND THE WARNING WENT OFF AND I WAS ABLE TO MOVE THE CAR INTO A SAFE POSITION ON THE ROAD. PLEASE SEE ATTACHED DOCUMENT DATED MAY 11 2016. ON JUNE 25TH 2016 IT HAPPENED AGAIN AND THIS TIME I WAS DRIVING. I THANK GOD THAT MY BOYFRIEND AND I WERE ON A SIDE STREET AND WE WERE GOING AT A VERY SLOW SPEED. I CALLED THE DEALERSHIP IMMEDIATELY AND WAS TOLD TO BRING THE CAR IN FOR SERVICE.

STARTED HAVING ISSUES WITH THE CV AXLES POPPING WHEN STARTING AND STOPPING AT 18000 MILES. MOTOR MOUNT WENT BAD SHORTLY AFTER AND STEERING STARTED ACTING REALLY SLUGGISH WHEN TRYING TO TURN. AROUND 25K MILES IT STARTED GETTING WORSE ABOUT TURNING AND THE GAUGES WOULD START RESETTING ON THERE OWN. AFTER A DAY OF THAT HAPPENING THE PASSENGER SIDE DASH CAUGHT ON FIRE.

IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SLID INTO THE IMPACT/COLLISION. HIS CAR WAS NOT DAMAGED BUT ATTACHED IS THE DAMAGE TO MY CAR.

THE VEHICLE IS EQUIPPED WITH AN AUTO STOP/START THAT SHUTS DOWN THE ENGINE TO REDUCE FUEL CONSUMPTION. AND WHEN YOU PUT YOUR FOOT BACK ON THE GAS PEDAL THE ENGINE IS SUPPOSE TO ENGAGE ITSELF AGAIN SO THAT YOU CAN TAKE OFF. ONCE MY VEHICLES AUTO STOP HAS ENGAGED THE ENGINE IS STAYING OFF FOR SOMETIMES UP TO 2 MINUTES CAUSING THE VEHICLE TO NOT MOVE AND CAUSING A SUDDEN JERKING MOTION.

LT MODEL. HEADLIGHTS ARE EXTREMELY INADEQUATE SUCH THAT THEY REPRESENT A HAZARD WHEN DRIVING ON UNLIT ROADS. THEY SEND FORWARD A FOCUSED BEAM WITH NO LIGHT COVERING THE SIDES OR OVERHEAD. THIS MAKES IT VERY DIFFICULT TO TURN ON TO A SIDE ROAD BECAUSE THERE IS NO ILLUMINATION OF THE ROAD YOU ARE TURNING ONTO UNTIL YOU HAVE ACTUALLY MADE THE TURN. IT IS ALSO EASY TO MISS EXIT RAMPS. OVERHEAD SIGNS AND SIGNS AT THE SIDES OF EXITS ARE USUALLY UNREADABLE. THE LOW BEAMS ACTUALLY HAVE A SHUTTER COVERING THE TOP OF THE BULB (I GUESS THAT'S WHAT MAKES THEM LOW BEAMS) SO OBJECTS MUCH ABOVE THE LEVEL OF THE TOP OF THE CAR ARE NOT ILLUMINATED. WHEN DRIVING ON HILLY COUNTRY ROADS, THE CUTOFF ON TOP MAKES THE APPROACHING HILL JUST ABOUT INVISIBLE. WHEN DRIVING IN THE RAIN, IT IS NEARLY IMPOSSIBLE TO SEE LANE MARKINGS, ETC. THE CAR ALSO DOES NOT OFFER FOG LIGHTS AS AN OPTION SO THERE IS NO SUPPLEMENTAL LIGHTING TO ALLEVIATE THE PROBLEM. I STRONGLY URGE A RECALL TO EITHER CHANGE THE HEADLIGHT DESIGN OR TO INSTALL SUPPLEMENTARY LIGHTING SUCH AS FOG LIGHTS TO BETTER ILLUMINATE THE PAVEMENT AND THE AREAS TO THE SIDES OF THE ROADWAY.

BOUGHT A PRE-CERTIFIED IMPALA, WE WERE TOLD THAT THEY HAD CHANGED THE POWER STEERING PUMP FROM THE PREVIOUS OWNER AND EVERYTHING WAS GOOD. I JUST MADE MY FIRST PAYMENT ON MARCH 26, 2016 AND THAT SAME DAY I WENT OUT AND GOT IN MY CAR TO LEAVE FROM MY DAUGHTERS HOUSE AND I PULLED OUT ABOUT 100 FT AND THE STEERING WHEEL LOCKED UP ON ME, I COULD NOT TURN THE WHEEL AT ALL. I TURNED MY CAR OFF AND CALLED MY HUSBAND, HE CAME OUT AND IT DONE THE SAME THING TO HIM AND THEN IT FINALLY STARTED MOVING AGAIN SO HE TOOK IT TO THE DEALERSHIP. THEY STATED THAT IT WAS GROUND WIRE TO THE POWER STEERING, SO WE SAID OK IT SHOULD BE FINE. TODAY I WENT TO STOP AT A STOP LIGHT ON A CITY STREET AND THE WHEEL PULLED TO THE RIGHT AND I TURNED IT BACK TO THE LEFT AND THE STEERING WHEEL WOULD TURN BUT IT KEPT GOING TO THE RIGHT. THANK GOD I GOT STOPPED, IT FINALLY DECIDED TO STRAIGHTEN OUT AND IT WAS PULLING TO THE RIGHT SO NOW IT IS BACK IN THE SHOP AND I AM AFRAID TO DRIVE THE CAR AGAIN. THIS HAS BEEN A VERY STRESSFUL EXPERIENCE.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR LIGHTS OFFERED NO SIDE VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS COMPLIED WITH FEDERAL STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/11/16*LJ

WHEN THE SUN ENTERS THE INTERIOR, WHILE DRIVING, THE CHROME TRIM , ESPECIALLY THE STEERING WHEEL BOWTIE REFLECTS INTO THE EYES. CAUSING A DANGEROUS SITUATION.