2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - TONAWANDA, NY

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE SECURITY LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MUNCY, PA

    I HAVE BEEN HAVING A PROBLEM WITH THE FACT THAT MY 2004 CHEVROLET IMPALA HAS A HABIT OF NOT WANTING TO START, AND ALSO THE FACT THAT AT ANY TIME THE CAR IS RUNNING, I CAN PULL THE KEY FROM THE IGNITION AND THE CAR CONTINUES RUNNING. I WOULD LIKE THESE PROBLEMS TAKEN CARE OF A.S.A.P. PLEASE FIND A WAY TO FIX THESE PROBLEMS SOON. MY JOB DEPENDS ON MY CAR BEING RELIABLE. *TT

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - DOTHAN, AL

    MADE STOP.CONTINUED,DID NOT SEE OTHER VEHICLE IT HIT OUR CAR IN SIDE&FRONT END. WE WERE HIT AT BY ANOTHER CAR,WHICH WAS TRAVELING AT EXTREMELY HIGHER SPEED. OUR AIR-BAGS DID NOT DEPLOY AND THE IGNITION TURNED ITSELF OFF LOCKING THE KEY IN THE OFF POSITION,THE KEY COULD NOT BE REMOVED OR TURNED EITHER ON OR OFF. *JS

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - PINCKNEY, MI

    I'M EXPERIENCING THE SAME AFFECTS AS THE NEWER MODELS AND IT HAS BEEN A PROBLEM NOW FOR THE 1 AND A HALF YEARS I'VE OWNED THIS VECHICLE. I WANT THIS PROBLEM FIXED. *JS

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - VONORE, TN

    AT RANDOM TIMES IT WILL NOT START ,IT HAS DONE THIS EVER SINCE WE BOUGHT IT. ITS A 2004 CHEVROLET IMPALA .AT RANDOM TIMES THE SIGNAL LIGHTS WILL NOT WORK THE SECURITY LIGHT COMES ON IT AND STAYS MAYBE A DAY MAYBE 2. AT TIMES THE TRANSMISSION JUMPS SO BAD WE HAVE TO PULL IT OVER AND TURN IT OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON THE WE CAN PROCEED TO DRIVE IT. IT MAY CRANK THEN WE STOP AND TURN THE CAR OFF AND GO BACK TO IT AND IT WILL NOT CRANK . WE HAVE HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1 HOUR RANDOMLY MOVING THE TRYING TO GET IT TO START. WE HAVE HAD IT BACK AND FORTH TO THE CHEVROLET DEALER OFF AND ON EVER SINCE WE'VE HAD THE CAR THEY SAY THEY CANNOT DO ANYTHING ABOUT IT IF THEY CANNOT GET IT TO DO IT . I HAVE ALMOST GOTTEN RAN OVER SEVERAL TIMES BECAUSE OF IT ACTING UP. ITS GOT 100,000 MILES ON IT NOW. SO WE HAVE TO DEAL WITH IT AND HOPE FOR THE BEST. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - COLUMBUS, OH

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION KEY FAILED TO TURN IN ANY DIRECTION AFTER NUMEROUS ATTEMPTS. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - LEES SUMMIT, MO

    AFTER LISTENING TO A RADIO REPORT ON NPR DESCRIBING THE PROBLEM WITH GM IGNITION SWITCH RECALLS I DECIDED TO TEST MY OWN CAR FOR RELATED PROBLEMS. AS I PULLED INTO MY DRIVEWAY I TAPPED ON THE KEY WHILE IT WAS IN THE IGNITION AND THE KEY SWITCHED FROM ON TO ACC MODE. THIS RESULTED IN MY CAR ENGINE SHUTTING OFF, POWER STEERING LOSS, ASSISTED BRAKE MALFUNCTION, BATTERY WARNING LIGHT, AND THE AIRBAG LIGHT CAME ON. ALL OF THESE PROBLEMS HAPPENED EXACTLY AS THE RADIO REPORT SAID THEY WOULD WITH A FAULTY IGNITION SWITCH. OVER THE LAST 3 YEARS MY BROTHER IN-LAW AND I HAVE BEEN HAVING VARIOUS PROBLEMS WITH OUR IGNITIONS AND NOW I BELIEVE ALL THESE PROBLEMS MAY BE CAUSED BY THE DEFECT WHICH GM HAS RECENTLY REPORTED. I HAVE CONTACTED THE GM RECALL HOTLINE AND REPORTED MY CAR MODEL AND VIN. THEY INFORMED ME THAT THERE IS NOTHING THEY CAN DO SINCE THEY HAVE NOT RECEIVED ENOUGH REPORTS LINKED TO THE IMPALA. I WOULD APPRECIATE THE RECALL LIST BEING EXPANDED TO INCLUDE THE IMPALA IF POSSIBLE. AT LEAST THE YEARS OF 2003 AND 2004. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - UNION TOWN , OH

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE SUDDENLY STALLED AND THE ENGINE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY. THE IGNITION SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 113,000. UPDATED 06/10/14 MA

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - MECHANICSBURG, PA

    WENT OUT TO THE CAR TO START IT AND IT WOULDN'T START OR TURNOVER. THIS HAPPENED ON VARIOUS OCCASIONS. I HAD TO PUT IT IN NEUTRAL THAN SLAM IT INTO PARK AND THEN TURN THE KEY OVER. I DID THIS A COUPLE TIMES BEFORE IT FINALLY STARTED. I WAS TOLD THAT IT SOUNDED LIKE MY NEUTRAL SAFETY SWITCH BUT ANOTHER MECHANIC SAID THESE CARS DON'T HAVE NEUTRAL SAFETY SWITCHES. VERY ANNOYING ESPECIALLY WHEN YOUR ON VACATION AND FAR FROM COMFORT. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - MECHANICSBURG, PA

    MY VEHICLE RECENTLY STARTED HAVING ISSUES WITH OVERHEATING. AS SOON AS IT WOULD WARM UP THE GAUGE WOULD GO THE WHOLE WAY PAST THE HOTTEST POSSIBLE TEMP ON THE DASH. MY HOT COOLANT TEMP LIGHT WOULD COME ON AND THEN I WOULD HAVE TO PULL OVER AND TURN THE CAR OFF TO LET IT COOL. I TOOK IT TO A MECHANIC WHO SAID THAT I WOULD HAVE TO REPLACE THE HEAD GASKETS AND INTAKE GASKETS. HE RESEARCHED IT AND SAID THAT HE FOUND THAT IMPALAS FROM 20003-2007 HAD PROBLEMS WITH THE ENGINES BECAUSE OF AN ADDITIVE THAT WAS PUT IN THE ENGINE. I PAID HIM OVER 1000 DOLLARS TO FIX THE ISSUE BECAUSE BEFORE I TOOK IT TO HIM I TOOK IT TO A DIFFERENT MECHANIC WHO SAID IT WAS THE RADIATOR SO I GOT THAT FIXED WHICH COST ME CLOSE TO 500 DOLLARS. SO EVEN AFTER I GOT BOTH OF THESE PROBLEMS FIXED MY CAR STILL OVERHEATS. *TR

    Source: NHTSA WEB SITE