2015 CHEVROLET IMPALA Complaints

THIS IS THE 2ND COMPLIANT I AM FILING AND IT IS THE 3RD TIME THIS HAS HAPPENED. ON MARCH 12, 2016 I WAS LEAVING MY FRIENDS HOUSE AND GOT ABOUT 2 BLOCKS FROM THEIR HOUSE WHEN MY STEERING WHEEL LOCKED AND A MESSAGE ON THE DASH BOARD READ POWER STEERING SERVICE CAUTION! AND AT THE BOTTOM DISMISS, I ALMOST HIT A PARKED CAR THAT WAS PARKED ON THE STREET. I CALLED GM ROADSIDE ASSISTANCE AND AFTER WAITING ABOUT 15 MINUTES I STARTED THE CAR BACK UP AND THE WHEEL WAS TURNING SO I TOOK IT BACK AND PARKED IT HAD MY FRIENDS HOUSE INSTEAD OF ON THE STREET AND HAD GM SEND A TOW TRUCK THE NEXT MORNING TO HAVE IT TAKEN TO THE LOCAL DEALER FOR SERVICE. THE PAST 2 TIMES THIS HAS HAPPENED THEY COULD NOT OR WOULD NOT GUARANTEE ME THAT IT WOULDN'T HAPPEN WHILE I WAS DRIVING IT AND NOW IT HAS. SOMETHING NEEDS TO BE DONE WITH THIS ISSUE BEFORE SOMEONE GETS KILLED.

INITIALLY IT STARTED OUT WITH LOSING ALL LIGHTING CONTROL DURING DRIVING FOR ABOUT 10SEC AFTER WHICH IT COMES BACK ON. THIS WHEN ON ARE ABOUT TWO MONTHS AND ABOUT A WEEK AGO, I STARTED GETTING THE ERROR MESSAGE 'POWER STEERING DRIVE WITH CARE' WHICH ALTERNATES WITH ANOTHER ERROR MESSAGE 'STABILITRAK'. EACH TIME THIS COMES ON DURING DRIVING, THE CAR JERKS A LITTLE WITH THE EMERGENCY PARK LIGHT FOR ABOUT 2SEC AND IF I WERE DRIVING WITH THE CRUISE CONTROL ON, IT AUTOMATICALLY DISABLES IT. THIS IS REGARDLESS OF HOW FAST AM DRIVING.

I WAS INVOLVED IN A COLLISION WHILE DRIVING MY 2015 CHEVROLET IMPALA POLICE VEHICLE. THE FRONT OF THE VEHICLE STRUCK THE RIGHT SIDE OF A VEHICLE THAT TURNED LEFT IN FRONT OF ME. THE PATROL CAR CAUGHT FIRE DURING THE COLLISION AND WAS ONLY PUT OUT WHEN THE FIRE DEPARTMENT CUT THE BATTERY CABLES. THE APPARENT ISSUE IS THAT AFTER A MAJOR COLLISION THE FUEL PUMP DID NOT TURN OFF WHICH CAUSED FUEL TO BE ADDED TO THE FIRE......UPDATED 02/10/16 *BF *JS

I BOUGHT MY CAR WITH 11K ON IT. IT WAS A DEALER USED CAR THAT HAD NEVER BEEN REGISTERED FOR THE ROAD. I HAD A 2009 CADILLAC, SO THIS IS WHAT I COMPARED THIS CAR TOO THEN. THE PASSENGER WIPER BLADE HAS "SCRATCHED" THE WINDSHIELD WHERE IT STOPS TO RETURN BACK DOWN. THIS HAS CAUSED A PERMANENT MARK IN THE WINDSHIELD, THE LENGTH OF THE BLADE. THIS BLOCKS YOUR VISION AT THE WORST TIME; WHEN IT IS RAINING OR SNOWING. NEXT UP ARE THE SAFETY FEATURE CONTROL LOCATIONS WHICH WERE VERY POORLY DESIGNED. THERE ARE 5? DIFFERENT ONES. TWO ARE ON THE LEFT DASH AREA, BUT OBSTRUCTED BY THE STEERING WHEEL. ANOTHER ONE IS ON THE STEERING WHEEL, NEXT TO OTHER CONTROLS AND I'VE TURNED IT OFF BY ACCIDENT. THERE ARE OTHERS, NOT EASILY ACCESSIBLE, BUT YOU HAVE TO OPERATE THE DRIVER INFO CENTER BY SEVERAL CLICKS TO ACCESS THEM. NOT VERY CONSISTENT. THE HORN IS MORE DIFFICULT TO OPERATE THAN ANY OTHER CAR IN MY LIFE! IN THE PAST, IF YOU PUSH THE LITTLE HORN ICON, IT BLOWS. WITH THIS CAR, YOU MUST PUSH AT THE BOTTOM OF THE WHEEL; I FOUND THIS OUT BY TESTING IT OVER AND OVER. THE HORN WILL NOT WORK IN AN EMERGENCY SITUATION BY MOST PEOPLE. SPEAKING OF COVERED CONTROLS BY THE STEERING WHEEL, THE START/STOP BUTTON IS OBSCURED UNLESS YOU TURN THE WHEEL OR LEAN SIDEWAYS. IF YOU JUST PULL INTO YOUR DRIVEWAY NORMAL, YOU CAN'T SEE IT. THE EMERGENCY 4-WAY FLASHER BUTTON IS NEXT TO THE START BUTTON, AND IS ALSO OBSCURED BY THE STEERING WHEEL. ELECTRICAL, MINOR BUT ANNOYING ISSUES INCLUDE THE HVAC SYSTEM AND MUSIC STORAGE. THIS THE THE WORST SYSTEM I HAVE EVER SEEN. IN ALMOST ANY CLIMATE (40'S DOWN TO BELOW ZERO), I HAVE TO TURN THE TEMP FROM 90, DOWN TO 66 TO STAY COMFORTABLE. TO USE AUTO-START, I HAVE TO REMEMBER TO PRESET ALL THE CONTROLS HOW I WANT THEM SET FOR THE NEXT MORNING! THE AUDIO MAKES UP ITS OWN SONG LISTS. THESE THINGS SHOULD NOT BE ON A 2015 CAR! I COULD GO ON EVEN MORE!

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE SUNROOF SUDDENLY EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,469.

ON AUGUST 19, 2015 I STARTED MY CAR PUT IT INTO REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND IT DISPLAYED SERVICE POWER STEERING I TURNED OFF THE IGNITION WAITED A FEW MINUTES AND TRIED AGAIN BUT IT STILL WOULD NOT TURN,I CALLED GM ROADSIDE ASSISTANCE AND THEY SENT OUT A TOW TRUCK TO HAVE THEM TAKE IT TO THE LOCAL CHEVY DEALER FOR SERVICE WHEN THE DRIVER GOT HERE HE STARTED THE CAR AND THE WHEEL TURNED BUT HE PUT IT ON A FLAT BED AND TOOK IT TO THE DEALER THEY SAID THE CAUSE WAS A DEFECTIVE B.P.M.V. THEY REPLACED PART # 2410350 ELECTRONIC BRAKE AND TRACTION CONTROL MODULE WITH BRAKE PRESSURE MODULATOR VALVE AND PART # 23208065 F (S) MODULE REPROGRAM ED AND BLEED THE SYSTEM SAID THEY ROAD TESTED IT FOR 40 MILES WITH 6 IGNITION CYCLES BUT THE MILEAGE WHEN IT WENT IN WAS AT 16036 AND WHEN IT CAME OUT WAS AT 16055 AS YOU CAN SEE ON THE DOCUMENT I AM ATTACHING. THEY RETURNED MY CAR TO ME ON AUGUST 28, 2015. BUT THEY COULD NOT TELL ME IF THIS COULD HAPPEN WHILE I AM DRIVING THE CAR. ON DECEMBER 19, 2015 I WENT TO START MY CAR AND IT WOULD NOT START SO AGAIN I CALLED GM ROADSIDE ASSISTANCE THEY SENT A TOW TRUCK AND HE TOOK THE CAR TO THE LOCAL DEALER FOR SERVICE THEY THE CAUSE WAS A DEFECTIVE BATTERY 4041510 BATTERY REPLACEMENT 247 W AND REPLACED IT WITH PART# 88865245. ON DECEMBER 26, 2015 I WAS LEAVING A FRIENDS HOUSE WHEN I STARTED THE CAR PUT IT IN REVERSE AND THE STEERING WHEEL WOULD NOT TURN AND THE DISPLAY READ SERVICE POWER STEERING. SINCE IT WAS LATE ON SATURDAY NIGHT OUR FRIEND DROVE USE HOME I WENT BACK TODAY STARTED THE CAR AND THE STEERING WHEEL WAS TURNING SO I DROVE IT HOME BUT SINCE THE DEALER IS CLOSED AT THIS TIME I WILL CALL ON MONDAY MORNING TO HAVE IT TAKEN BACK TO BE SERVICED AGAIN THE MILEAGE AT THIS TIME IS 19691.

CAR WAS TRAVELING AT 79 MPH ON HIGHWAY IN CRUISE CONTROL WHEN CAR LOST ALL POWER (ENGINE, EXTERIOR/INTERIOR LIGHTS, BRAKES, ETC.) WAS ABLE TO GET CAR TO THE SHOULDER, AND RESTART THE VEHICLE. LATER DETERMINED THE ISSUE TO BE WITH THE KEY. A SLIGHT BUMP OF THE KEY, E.G. TAPPING THE ATTACHED KEYRING OR HITTING A BUMP WHILE DRIVING, CAUSES THE CAR TO TURN OFF . THIS WAS A RENTAL CAR RENTED FROM BUDGET.

MY VEHICLE DASH BOARD CLUSTER LIGHTS UP, AND EVERY COMPONENT ON THE DASHBOARD IS VISIBLE AND A RED BAR IS DISPLAYED ACROSS THE DISPLAY AREA. THIS HAS HAVE HAPPEN MORE THAN TEN TIMES .I HAVE TAKEN THE CAR IN TO REPAIR AT THE DEALERSHIP , BUT THEY ARE NOT ABLE TO FIND WHAT IS CAUSING THE PROBLEM. ON TWO DIFFERENT OCCASION I PICKED UP MY CAR FORM THE DEALER AND IN LESS THAN 5 MINUTES AND ABOUT 5 MILES THE SAME THING REPEATED ITSELF. ON NOV 9 I WILL BRING IT IN AGAIN FOR THE DEALER TO TRY AND FIX THE PROBLEM. THIS HAVE OCCUR ON CITY STREET, HIGHWAY, AND TURNING ALWAYS IN MOTION. NEVER STATIONARY THIS OCCUR IN SECONDS THAT PREVENT ME FORM GETTING A PICTURE OF THE OCCURRENCES. I WAS TOLD BY ANOTHER TECH AT THE SAME DEALERSHIP THAT THIS IS HAPPENING TO ANOTHER CUSTOMER ALSO. I HAVE TAKEN MY VEHICLE INTO THE DEALERSHIP ON OCT 1, 13, 27, AND NOV. 3 THIS NOV 9 WILL BE THE 5TH TIMES I WOULD HAVE TAKEN THE VEHICLE IN TO REPAIR. THE IS ALSO MORE INFORMATION ON THE THEY WANT ME TO BUT ANOTHER CAR FORM THE AND PAID WHAT THEY DEPRECIATION VALUE. MEANING THAT WHAT THE CAR IS WORTH LEST DEPRECIATION WILL BE CARRIED OVER TO THE NEW CAR FOR ME IF GM OKAY THE DEAL. I WILL KNOW BY NOV.10, BUT WILL NOT TAKE THE DEALER .ALSO IF I TAKE THE DEAL THE DEALER WANT TO PLACE THAT DEFECTED CAR ON THE LOT FOR SALE TO CUSTOMER WHO WOULD NOT KNOW ABOUT THE DEFECT. THE CAR WAS BROUGHT AT MUNDAY CHEVROLET HERE IN HOUSTON TX.

TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKES FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 7,027. UPDATED 01/12/16*LJ *TR

THE TRUNK LID UNLOCKED AND RAISED WHILE IT WAS PARKED AND I WAS SITTING INSIDE A HOUSE, WITH THE FOB IN THE FRONT POCKET OF MY TROUSERS, WITHOUT ANY INTENTIONAL APPPLICATION OF FORCE ON THE FOB BUTTON. THIS UNINTENTIONAL ACTION EXPOSED THE CONTENTS OF THE TRUNK TO POSSIBLE THEFT.