2012 CHEVROLET IMPALA Complaints

The contact owns a 2012 Chevrolet Impala. The contact stated that two days after purchasing the vehicle and driving at an undisclosed speed, he heard an abnormal clicking sound coming from the dashboard. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the sounds were coming from the heater actuator and it could lead to an air conditioner failure. The contact stated that the vehicle was not repaired and the failure persisted. The manufacturer was made aware of the failure and informed the contact that assistance would not be provided since the vehicle was out of warranty. The approximate failure mileage was 100,000.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED CAUSING THE STEERING TO LOCK AND THE BRAKES TO FAIL. AS A RESULT, THE VEHICLE CRASHED INTO STREET SIGN CAUSING THE VEHICLE TO FALL INTO A DITCH. THE CONTACT STATED THE ABS AND CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 176,000.

MY CAR'S ENGINE ALWAYS FEELS LIKE IT'S DRAGGING IN THE FRONT AND SOUNDS REALLY REALLY BAD LIKE IT'S ABOUT TO EXPLODE OR SOMETHING IT MAKES A LOT OF NOISE AND TICKING SOUND AS WELL WHEN I'M DRIVING

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE HIS SON WAS DRIVING 25 MPH, THE STEERING WHEEL WAS UNCONTROLLABLE CAUSING THE VEHICLE TO CRASH INTO THE CURB. THE DRIVER NOTICED THAT THE LOWER CONTROL ARM HAD FRACTURED. THE VEHICLE WAS DRIVEN TO THE DRIVER'S RESIDENCE. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED KOONS WHITE MARSH CHEVROLET (10207 PHILADELPHIA RD, WHITE MARSH, MD 21162; (410) 931-8600) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 11V398000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

I HAVE HAD TO REPLACE PINS ON WIPER ARMS TWICE IN ABOUT 6 MONTHS SINCE I BOUGHT THE CAR. IS THERE A RECALL ON THESE WIPER ARMS?

ALL MY LIGHTS INSIDE AND OUTSIDE FLICKER. ALSO PANEL LIGHTS DOOR LIGHTS OVERHEAD LIGHTS MAP LIGHTS.

THE REAR IMPACT BAR ON MY 2012 IMPALA IS ROTTED OUT, NOT JUST RUSTED, ROTTED. IT OFFERS NO PROTECTION IN A REAR END COLLISION. I BOUGHT THE CAR NEW AND THE REST OF THE CAR IS STILL PRETTY CLEAN WITH VERY MINOR RUST IN THE BODY SEAMS.

THE DOOR BLEND ACTUATORS GO OUT CONSTANTLY. THE CAR HAS THREE OF THEM. WHEN THEY GO BAD, THERE IS A LOUD CLICKING OR KNOCKING SOUND BEHIND THE DASHBOARD AND THE AIR CONDITIONER AND HEATER STOP WORKING. IF IT'S COLD, IT BLOWS COLD AIR AND IF IT'S HOT IT BLOWS HOT AIR. I HAVE REPLACED AT LEAST 20 ACTUATORS. ONCE THEY GO BAD, A NEW ONE LAST ONLY A FEW MONTHS, WHICH MEANS THERE IS A DEEPER ISSUE. THE DEALER SAYS CHEVY IS AWARE OF THE PROBLEM AND IT IS A WELL KNOWN ISSUE; HOWEVER, THEY HAVE NOT ISSUED A RECALL, DEALER COULD NOT QUOTE A PRICE BECAUSE THEY WON'T KNOW WHAT IS WRONG UNTIL THEY GET IN THERE. DEALER SUSPECTS CHEVY WON'T ISSUE RECALL BECAUSE THE WHOLE SYSTEM IS FAULTY AND WILL COST THOUSANDS PER CAR TO FIX.

TRACTION CONTROL AND STABLITRAK LIGHTS COME ON. GRINDING SOUND AND HESITATION BEFORE MOVING IN REVERSE, GOING STRAIGHT AND TURNING. THE HESTIATION KEEPS THE CAR FROM MOVING. CAN TURN OFF AND FIX THIS ISSUE FOR A SHORT BIT OF TIME WITH THE BOTTOM ON THE DASH. AFTER A WHILE TURNING IT OFF DOESN'T HELP BECAUSE IT TURNS ITSELF BACK ON.

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THERE WAS AN ABNORMALLY LOUD SOUND COMING FROM BEHIND THE DASHBOARD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE AIR CONTROL MOTOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE AIR CONTROL REGULATOR ARM MOTOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.