2004 CHEVROLET IMPALA Complaints

View complaints related to 2004 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,040 complaints submitted for the 2004 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 CHEVROLET IMPALA
    - MONTGOMERY, PA

    APPROXIMATELY A YEAR AGO MY TEMPERATURE GAUGE AND GAS GAUGE QUIT WORKING. I WAS NOT TOO CONCERNED BECAUSE I KNEW HOW MANY MILES I COULD GO ON A FULL TANK OF GAS SO I JUST JUDGED MY GAS BY MY MILEAGE COUNTER. NOW THIS EVENING MY SPEEDOMETER QUIT WORKING. WHILE COMPLETELY STOPPED, WITH THE ENGINE TURNED OFF IT SAID THAT I WAS GOING 30 MPH. WHEN I WAS DRIVING, THE NEEDLE SEEMED TO "JERK" A LOT. ALSO RECENTLY MY CAR SEEMS TO BE SLUGGISH OR ACT LIKE IT IS GOING TO STALL. I HAVE ALSO HAD SOME OCCASIONS WHEN MY CAR WON'T START AFTER JUST TURNING THE KEY OFF. IF I WAIT A LITTLE WHILE OR OVERNIGHT THEN IT WILL START LIKE NOTHING WAS WRONG. I AM VERY CONCERNED BECAUSE MY 17 YEAR OLD ALSO DRIVES THIS VEHICLE AND I HAVE TO DO A LOT OF HIGHWAY DRIVING. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - ROANOKE, VA

    ON SEVERAL OCCASIONS I HAVE BEEN STRANDED BECAUSE MY CAR WILL NOT START. IT APPARENTLY HAS SOMETHING TO DO WITH THE SECURITY PASSLOCK SYSTEM. WHEN YOU INSERT THE KEY NOTHING HAPPENS. IT IS AS THOUGH IT DOES NOT RECOGNIZE YOUR KEY AS A VALID KEY. THE SYSTEM PREVENTS THE CAR FROM STARTING EVEN THOUGH ALL THE OTHER SYSTEMS, RADIO, LIGHTS, ELECTRIC WINDOWS AND DOORS ARE STILL FUNCTIONAL BUT IT IS AS THOUGH IT DOES NOT RECOGNIZE THAT THE CAR IS IN PARK OR NEUTRAL AND DOES NOT ALLOW IT TO START. AFTER SEVERAL MINUTES IT USUALLY STARTS. I HAVE TAKEN IT TO THE DEALERSHIP WHERE I PURCHASED IT AND AFTER RUNNING THE DIAGNOSTIC TESTING ON IT TELL ME THEY CAN FIND NOTHING WRONG WITH IT. THEY SAY "UNABLE TO DUPLICATE CUSTOMER CONCERN". SINCE THE PROBLEM HAPPENS OCCASIONALLY I AM SURE THEY CANNOT DUPLICATE. I HAVE FOUND ON LINE THAT THERE WAS A TECHNICAL SERVICE BULLETIN #40847003 DATED 9/1/04 ON THIS PROBLEM AND THAT THE SAME DIAGNOSTIC SERVICE CODES OF B2958 AND 2960 ARE REFLECTED ON THE BULLETIN. I ALSO REVIEWED THE FIRST 200 COMPLAINTS ON THIS SITE AND SEE THAT 26 OF THOSE 200 WERE FOR THIS SAME MATTER. I AM SURE THERE ARE MANY MORE IN THE REMAINING 545 COMPLAINTS. IF CHEVROLET KNEW THIS WAS A PROBLEM IN THE YEAR THIS CAR WAS SOLD 2004 SHOULDN'T A RECALL HAVE BEEN DONE AT THAT TIME WHEN THE CAR WAS UNDER WARRANTY? CAN A RECALL NOT BE DONE ON THIS CONTINUING PROBLEM? *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - PORTLAND, OR

    TRACTION CONTROL SYSTEM ACTIVATES WHEN IT SHOULD NOT. BRAKE PEDAL HAS BUZZING NOISE AND PRESSURE WHILE BRAKING FROM AROUND 35 MPH. CAUSES THE VEHICLE TO JERK TO THE RIGHT. ALSO, WHEN THE TCS ACTIVATES WHEN IT SHOULD NOT, IT DOES NOT ALLOW FOR ACCELERATION AND HAS LEFT ME PULLING OUT OF A SIDE STREET TO ALMOST GETTING STRUCK BY CROSS TRAFFIC. BOTH ARE VERY DANGEROUS SITUATIONS! *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - PONCHATOULA, LA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND THE TACHOMETER WAS INOPERABLE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER CONSTANTLY DISPLAYED 30 MPH AND THE TACHOMETER CONSTANTLY DISPLAYED 1000 RPM. THE VEHICLE WAS TAKEN TO THE DEALER WHO TEST DROVE THE VEHICLE BUT WAS UNABLE TO LOCATE A FAILURE AND STATED THAT THE VEHICLE WAS FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED WHO STATED THEY NEEDED MORE THAN ONE HUNDRED COMPLAINTS ON THE WEBSITE BEFORE ISSUING A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 105,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - LOWER BURRELL, PA

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN DRIVING AT ANY SPEED, THE TACHOMETER WOULD NOT PROVIDE A READING. AFTER TIME PROGRESSED, THE FUEL GAUGE AND THE SPEEDOMETER BEGAN PROVIDED INACCURATE READINGS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - BLACKLICK, OH

    THE TRACTION CONTROL LIGHT CAME ON BEFORE THE SNOW AND ICE CAME AND THEN ON MY WAY TO WORK WITH NO WARNING WHEN THE BRAKES WERE APPLIED I HAD NO BRAKES AT ALL. I SLID RIGHT THROUGH A BUSY INTERSECTION WITH NO WARNING. THE ABS BRAKING SYSTEM DOES NOT WORK AT ALL IN THE SNOW AND ICE. I WAS VERY LUCKY THE CARS WERE SPACED OUT, THAT KEPT ME FROM A VERY SERIOUS ACCIDENT. I HAVE READ ONLINE THAT ALOT OF OTHER PEOPLE ARE EXPERIENCING THE EXACT SAME PROBLEM WITH THE SAME MAKE,MODEL AND YEAR OF CAR. MY QUESTION IS WHY HAVE THEY NOT ISSUED A RECALL ON THE 2004 CHEVY IMPALA BEFORE IT KILLS OR SERIOUSLY INJURES OTHER PEOPLE. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - WHITEWATER, WI

    WHILE DRIVING AT NIGHT WITH THE HIGH BEAMS ON, THE HEADLIGHTS AND INSTRUMENT LIGHTS SUDDENLY GO DARK. MANIPULATING THE HIGH/LOW BEAM SWITCH ON THE STEERING COLUMN CAUSED THE LIGHTS TO TURN ON AGAIN. THIS CONDITION HAS HAPPENED SEVERAL TIMES AND OCCURS WITHOUT WARNING. IT IS A VERY DANGEROUS SITUATION. *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - LIMA, NY

    FIRST AT BUYING MY CHEVY IMPALA IT HAD 115,000MI ON IT ALREADY BUT DESPERATELY NEEDED A CAR BEING A SINGLE MOTHER. AFTER HAVING THE CAR A LITTLE OVER A MONTH THE FUEL INJECTORS BLEW WHERE MY CAR WOULD NO LONGER START. GOT IT FIXED. NEXT I HAD TO KEEP PUTTING POWER STEERING FLUID IN (ONCE EVERY WEEK) WENT TO A MECHANIC, HE SAID MY POWER STEERING IS GOING TO EVENTUALLY GO.. NEXT 2 MONTHS AFTER THAT MY CAR CAUGHT ON FIRE THROUGH THE LIGHTER. ELECTRICAL. CALLED THE FIRE DEPT. THEY HAD TO CUT THE WIRES AND PULL THE FUSE. 2 MONTHS AFTER THAT, MY TRANSMISSION BLEW. JUST LIKE THAT. I WAS DRIVING ON THE HIGH WAY AND APPROACHED AN ACCIDENT. AFTER COMING TO A COMPLETE STOP TRIED TO PICK SPEED BACK UP AND IT WOULDN'T GO ANYMORE THAN 15 MPH. I PULLED OFF TO A REST AREA, SAT THERE FOR 30MINS. REVERSED OUT OF THE PARKING LOT, PUT IT IN DRIVE, IT WOULDN'T BUDGE... NOT TO MENTION A MONTH AFTER BUYING THE CAR. THE TURN SIGNALS,, BRAKE LIGHTS, CRUISE CONTROL, FLASHERS ALL WORKED WHEN THEY WANTED TOO AND NOT WHEN I NEEDED IT TOO. CAME CLOSE TO A FEW PEOPLE RUNNING IN THE BACK OF ME DUE TO BACK LIGHTS NOT WORKING.. AND MY TEMP, GAUGE, SPEEDOMETER AND GAS GAUGE DO NOT WORK. ID BE IN PARK WITH A FULL TANK OF GAS, IT SAYS IM GOING 80MPH AND GAS IS EMPTY.. HATE THIS CAR WITH A PASSION.. VERY DANGEROUS CAR...WOULD NEVER RECOMMEND THIS CAR TO ANYONE.... *TR

    Source: NHTSA WEB SITE
  • 2004 CHEVROLET IMPALA
    - SOUTH JORDAN , UT

    TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FUEL GAUGE AND SPEEDOMETER GAVE INCORRECT READINGS. THE CONTACT WAS UNABLE TO TELL THE CURRENT FUEL LEVEL OR MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE CLUSTER STEPPER MOTOR HAD FAILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 150,300.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 CHEVROLET IMPALA
    - CHESHIRE, CT

    VEHICLES GAUGES DO NOT WORK@! SOME ARE STUCK AND WORK PERIODICALLY OR NOT AT ALL. FALSE READINGS FOR SPEED, FUEL AND TEMPERATURE. CONTACTED THE DEALER ABOUT RECALLS AND THERE ARE NONE ALTHOUGH I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME THING. THIS CAR DRIVES HIGHWAY EVERY DAY AND THIS IS VERY DANGEROUS. I WAS TOLD THAT IT IS A PROBLEM WITH THE INSTRUMENT CLUSTER THAT IS WELL KNOW AN COST $600 TO FIX. THIS IS UNACCEPTABLE. *TR

    Source: NHTSA WEB SITE