2007 CHEVROLET IMPALA Complaints

WHILE DRIVING ON THE INTERSTATE, A MESSAGE WAS DISPLAYED SAYING "SERVICE TRACTION CONTROL" AND "REDUCED ENGINE POWER". I WAS USING CRUISE CONTROL AND IT SHUT OFF AFTER THE MESSAGES WERE DISPLAYED AND I WAS UNABLE TO STAY AT THE SPEED LIMIT OR ACCELERATE QUICKLY IF NEEDED. IN ANOTHER INCIDENT, I WAS DRIVING AND THE TWO MESSAGES DISPLAYED AND A FEW MINUTES LATER THE ENGINE SHUT OFF COMPLETELY. THE POWER STEERING WAS NOT WORKING AND THE ENGINE WAS NOT RESPONDING. THE ONLY WAY TO GET THE CAR RUNNING AGAIN WAS TO SHUT IT OFF AND WAIT SEVERAL MINUTES UNTIL IT WOULD START AGAIN. *KB

SIRS VEHICLE HAS JUST TURNED OVER 62,000 MILES REPLACED 4 SETS OF TIRES TIRES WEARING OUT FROM CAMBER CASTER PROBLEMS IN REAR END G.M. HAS NOT HAD A RECALL EXCEPT FOR 20,000 POLICE MADE CARS MON. 11-28-11 A GM PERSON FINALLY SAID YOU HAVE WARRANTY FOR 100,000 MILES TAKE CAR BACK TO DEALER AND TELL THEM TO FIX THE VEHICLE THIS CAR HAS NO VALUE ANYMORE DEALERS DON'T ADVERTISE THEM FOR SALE ANYMORE IN MAINE PAPERS, THEY KNOW OF THE PROBLEMS. YOU FOLKS HAVE TO DEMAND THAT G.M. RECALL AND REPAIR EVERY CAR 2007-2008 IMPALAS WITH PROBLEM. ONE SET OF TIRES ON THIS CAR WORE A STRIP 2 INCHES WIDE FROM OUTSIDE EDGES TOWARD CENTER IN 4 MONTHS MY MECHANIC WHO WAS CHANGING THE OIL CALLED ME OUT TO LOOK AT THEM, HE HAD PUT THEM ON THE CAR. THEY WERE DOWN TO CANVAS AND STEEL BELT, MY WIFE DRIVES THIS VEHICLE AND SHE NEVER NOTICED ANYTHING THIS WAS SHEAR CHANCE IN SPOTTING PROBLEM I FEEL THIS IS VERY DANGEROUS PROBLEM. A HIGH SPEED BLOWOUT ON INTER STATE, THE ONLY PLACE SHE DRIVES FAST TO VISIT KIDS WOULD HAVE BEEN CATASTROPHE. PLEASE TAKE ACTION ON THESE CARS 400,000 PLUS SOLD AND OVER 20,000 TO POLICE WHICH WERE RE-CALLED AND FIXED BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *KB

MY 2007 CHEVROLET IMPALA WAS RECENTLY IN CHEVROLET SHOP FOR 30,000 MILES MAINTENANCE. I WAS SHOCKED WHEN TOLD I NEEDED TIRES. I AM THE ORIGINAL OWNER AND DRIVE TO AND FROM WORK AND AN OCCASIONAL WEEKEND TRIP. I HAVE MY TIRES ROTATED EVERY 10,000 MILES. WHAT GIVES? *TR

TIRES COMPLETELY WORN AT 23,000 MILES DEALER SAID BECAUSE NOT ROTATED PROPERLY ($500 FOR NEW TIRE)I ROTATED EVERY 7000 MILES THEY FAILED AT 61,209 MILES PUT ON FOUR NEW TIRES (3RD SET ANOTHER $470) AND ROTATED EVERY 5000 DEALER SAID POOR CHOICE OF TIRES INSTALLED GOODYEAR PREMIUM TIRE NEXT SET WENT IN 20000 MILES WHEEL ALIGNMENT DONE EVERY YEAR NO ADJUSTMENTS NEEDED, LAST SET OF TIRES NOW WORN AT MILEAGE 83,300. I HAVE HAD 15 NEW CARS DURING MY LIFETIME AND NEVER HAVE I ENCOUNTERED THE PREMATURE WEAR I HAVE ON THIS IMPALA. DRIVING ALL HIGHWAY MILES I DO NOT SPEED OR CORNER FAST I ROTATE TIRES CHECK AIR PRESSURE IN ADDITION TO TPMS SYSTEM WHY AM I SEEING TIRE FAILURE ON THREE DIFFERENT BRANDS OF PREMIUM TIRE? *TR

I HAD NOTICED A NOISE IN STEERING RECENTLY, WENT TO DEALER AND WAS TOLD THAT THERE MUST BE DUST AROUND THE STEERING COLUMN. HAD BEEN ON VACATION AND NOT DRIVING CAR FOR A MONTH OR MORE, THEN 11-14-11 IT WAS SOMETHING VERY NOTICEABLE AND I DROVE DIRECTLY TO DEALERSHIP TO BE CHECKED. THEY CHARGED $96.00 TO DIAGNOSE THE PROBLEM AND REPLACED STEERING SHAFT #25937479 SHAFT (06524-C). MY TOTAL BILL WAS $312.86. IS THIS ANY PART OF MY WARRANTY COVERAGE????? *TR

I OWN A 2007 IMPALA LT 3.9 L. PURCHASED FROM SUNSET CHEVROLET IN SUMNER, WA 1/03/10. NOT EVEN 3 MONTHS AFTER BUYING THE CAR, THE ENGINE OIL STARTED LEAKING, THE TRANSMISSION STARTED LEAKING, THE POWER STEERING STARTED MAKING AN ABNORMAL NOISE, AND THE CAR NEEDED A BRAKE JOB. (FRONT AND BACK). TOOK CAR TO DEALER (BURIEN CHEVROLET IN BURIEN, WA). WAS TOLD THAT THE NEEDED REPAIRS WERE NOT COVERED BY WARRANTY. WE DECLINED REPAIRS AS WE COULD NOT AFFORD OUT OF POCKET COST. CONTACTED GENERAL MOTORS. WAS TOLD THAT AT THE TIME THE VEHICLE WAS TAKEN TO THE DEALER, THAT RELEVANT COMPONENTS WERE INDEED COVERED BY THE WARRANTY. GM WAS UNSURE OF WHY DEALER HAD TOLD US THEY WERE NOT COVERED BY WARRANTY. BUT THAT THE WARRANTY WAS PRESENTLY EXPIRED, AND EVEN THOUGH IT WASN'T WHEN WE TOOK CAR TO DEALER, THERE IS NOTHING THEY CAN DO NOW THAT THE WARRANTY IS EXPIRED. ALSO, THE TECH AT BURIEN CHEVROLET SAID THAT HE COULD SEE NO SIGNS OF THE SYMPTOMS THAT WE DESCRIBED WERE WRONG WITH THE TRANSMISSION, EVEN THOUGH THERE WAS A SERVICE BULLETIN ISSUED BY GM ON 10/15/09 (06-07-30-023C) WHICH DESCRIBES THE SYMPTOMS EXACTLY AS WE TOLD THE DEALER. IT ALSO CONTAINS INFORMATION NEEDE TO REPAIR THE PROBLEM. NOW THE TRANSMISSION IS ON THE VERGE OF BREAKING DOWN AND THE ENGINE IS LEAKING OIL MORE THAN EVER.

TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR TIRES WOULD WEAR PREMATURELY. THE CONTACT BELIEVED THAT THERE WAS AN ISSUE WITH THE REAR AXLE THAT WAS AFFECTING THE TIRES. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 55,000.

HAVE 2007 IMPALA LT3. (PURCHASED FROM SUNSET CHEVROLET, SUMNER, WA) 1/13/2010. HAVING SERIOUS TRANSMISSION ISSUES. TOOK VEHICLE TO FIRESTONE (6/10/10) FOR ROUTINE OIL CHANGE AND INSPECTION. FOUND LEAK IN TRANSMISSION. ALSO NEEDED FUEL SYSTEM SERVICE. REPAIRS NOT DONE AT THIS TIME DUE TO FINANCIAL SHORTAGE. TOOK TO FIRESTONE AGAIN FOR ROUTINE OIL CHANGE 8/26/10. DURING ROUTINE INSPECTION OIL LEAK DETECTED. TRANSMISSION LEAKING. AND POWER STEERING MAKING ABNORMAL NOISE. COULD NOT AFFORD REPAIRS. THEN TOOK VEHICLE TO DEALERSHIP. WAS TOLD THAT REPAIRS NOT COVERED BY WARRANTY. COULD NOT AFFORD OUT OF POCKET. TRANSMISSION GOT WORSE AS DID OIL LEAK AND POWERSTEERING. 1/31/11 FIRESTONE SERVICED THE TRANSMISSION AND REPLACED THE LEAKING GASKET. THIS DID NOTHING TO HELP TRANSMISSION ISSUES. CONTACTED GM. WAS EVENTUALLY TOLD THAT EVEN THOUGH BURIEN CHEVROLET TOLD US THE PARTS WERE NOT COVERED BY WARRANTY, THAT IN FACT THE PARTS WERE COVERED BY WARRANTY AT THE TIME WE TOOK IT TO THE DEALER. BUT BECAUSE WE TOOK THE VEHICLE TO AN INDEPENDENT AUTO SHOP, THEIR WAS NOTHING GM COULD DO TO ASSIST US WITH OUR ISSUE. NOW I AM UNSURE HOW TO PROCEED. ANY ADVISE? THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07 IMPALA FOR EXCESSIVE FRONT TIRE WEAR NOT REAR AS HAS BEEN THE PROBLEM. CAR HAS NOW 52,000 MILES ON IT . DEALERSHIP HAS TESTED THE CAR FOR PROBLEM WITH REAR ALIGNMENT BOLTS, CHECKED IT TO GM SPECS. CONTACTED GM WHO SAID THERE WAS NO PROBLEM WITH THE CAR. CAR GOES THROUGH A SET OF FRONT TIRES APPROX EVERY 15000 MILES. COMPLAINT STARTED AFTER REPLACING FIRST SET OF TIRES @ 16,000 MILES

MY VEHICLE HAS THE 3.9 L LTZ PACKAGE. IT USES 2 TO 3 QUARTS OF OIL PER OIL CHANGE. I AM CURRENTLY WORKING WITH THE DEALERSHIP TO MONITOR MY OIL CONSUMPTION EVERY 1,000 MILES. SO FAR WE HAVE USED 1/2 QUART IN 2,000 MILES. THE DEALERSHIP DOES NOT SEEMED CONCERNED BUT FRANKLY MY CAR SHOULD NOT BE USING ANY OIL. GM SHOULD DO SOMETHING. WE HAVE A 10 YEAR/100,000 MILE WARRANTY. I HOPE GM DOESN'T TRY TO SQUEAK OUT OF FIXING THIS ISSUE. *KB