2009 CHEVROLET IMPALA Complaints
View complaints related to 2009 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 800 complaints submitted for the 2009 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 CHEVROLET IMPALA- CHESTERFIELD, MO
I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- CHICO, CA
I WAS JUST GETTING OFF OF WORK AND ON MY WAY TO GRAB SOMETHING TO EAT. AS I BEGAN TO MAKE A LEFT AT A TRAFFIC LIGHT THE SERVICE TRACTION AND REDUCED ENGINE SPEED LIGHT CAME ON. I COULD NOT GO MORE THAT 30 MPH AND IT BEGAN JERKING SO MUCH THAT I THOUGHT THE CAR WAS GOING TO SHUT OFF. I HAVEN'T DRIVEN IT SINCE BECAUSE I STILL HAVE TO FIT IT. THIS IS MY ONLY TRANSPORTATION AND IF I WAS ON THE FREEWAY IT COULD HAVE BEEN A HUGE ACCIDENT BECAUSE THE CAR JUST DROPPED IN SPEED WITH NO WARNING. I'VE SEEN THAT A LOT OF PEOPLE HAVE THIS ISSUE. IS GM LOOKING INTO THIS. THIS IS SOMETHING THEY SHOULD FIX WITH NO CHARGE ESP IF ITS HAPPENING TO A LOT OF PEOPLE. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- ROCHESTER, NY
I CONTACTED CHEVY SERVICE TO INQUIRE WHY MY "SERVICE AIR BAG" LIGHT CAME ON WHEN MY VEHICLE HAD NOT BEEN IN AN ACCIDENT. THEY STATED THAT NO RECALLS WERE CURRENTLY IN PLACE FOR AIR BAGS AND THEY WOULD COVER THE DIAGNOSIS COST TO FIND OUT WHAT THE ISSUE WAS. THE SERVICE DEPARTMENT CALLED AND SAID THE "SEAT BELT TENSIONER BRACKET WAS DEFECTIVE AND NEEDED REPLACE" THEY ALSO STATED THEY HAD NO OF KNOWING IF THE AIR BAGS OR SEAT BELTS WOULD DEPLOY IN THE EVENT OF AN ACCIDENT WITHOUT REPLACING THE DEFECTIVE SEAT BELT TENSIONER BRACKET. IT WOULD SEEM TO ME THAT IF THIS SITUATION IS TRUE (SAFETY RESTRAINT SYSTEM CAN BE RENDERED INEFFECTIVE WITHOUT NOTICE) THAT POSSIBLY THE SITUATION SHOULD BE LOOKED INTO. THE "SERVICE AIR BAG" INDICATOR WAS COMING ON AND OFF BY ITSELF SO I ORIGINALLY DID NOT WORRY TOO MUCH ABOUT IT UNTIL IT CAME ON AND STAYED ON. IMAGINE MY SURPRISE WHEN THE GM SERVICE DEPARTMENT STATED THAT I COULD HAVE DRIVING AROUND WITH NO SAFETY RESTRAINT SYSTEM. IMAGINE ALSO MY SURPRISE WHEN CHEVROLET CUSTOMER SERVICE DID NOT SEEM TO SEE THE URGENCY OF WHO KNOWS HOW MANY VEHICLES ARE OUT THERE WITH A POTENTIALLY USELESS SAFETY RESTRAINT SYSTEM. PLEASE USE YOUR POSITION OR RESPECT TO PURSUE THIS ISSUE AND FIND OUT IF THERE IS A SAFETY CONCERN. THANK YOU. I HAVE CASE FILE NUMBERS AND MORE INFORMATION IF YOU REQUIRE. *TR
Source: NHTSA WEB SITE -
2009 CHEVROLET IMPALA- LEXINGTON, KY
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, THE TRANSMISSION WOULD GO INTO A HARD TRANSITION OF GEARS VERY SLOWLY BEFORE SHIFTING INTO A NORMAL GEAR. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- HAMMONTON, NJ
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE FUEL GAUGE DISPLAYED HALF A TANK AND THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WOULD NOT RESTART. THE CONTACT HAD TO CALL FOR FUEL TO BE BROUGHT TO THE SITE. ONCE THE FUEL WAS POURED INTO THE FUEL TANK, THE VEHICLE STARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED TWO OTHER TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,445.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2009 CHEVROLET IMPALA- TUCSON, AZ
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLES SPEED REDUCED AFTER THE ENGINE POWER WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 4/6/15*CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- WEST LAND, MI
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS UNSURE ABOUT WHAT WARNING LIGHT ILLUMINATED. THE CONTACT SUSTAINED HEAD, BACK, NECK, LEFT ARM AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED BUT THE CONTACT WAS UNSURE WHAT REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS UNKNOWN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- WARREN, MI
ON 2-2-2015 VEHICLE WAS INVOLVED IN A TWO VEHICLE, PERSONAL INJURY AUTO ACCIDENT. DAMAGE WAS INCURRED TO THE LEFT AND RIGHT FRONT 1/4 (FENDER) PANELS, ENGINE COMPARTMENT, INTERIOR DASHBOARD AND STEERING WHEEL AREA ALONG WITH THE PASSENGER SIDE FRONT DOOR OF THE AFOREMENTIONED VEHICLE AND RESPECTIVE VIN. AT THE TIME OF THE ACCIDENT, NONE OF THE AIR BAGS DELOYED AND THE VEHICLE IS EQUIPPED WITH DRIVER SIDE, PASSENGER SIDE, FRONT SIDE IMPACT AND HEAD/CURTAIN AIR BAGS. THE VEHICLE HAS SUBSEQUNETLY BEEN TOTALED BY THE INSURANCE COMPANY AND AWAITS DISPOSITION AT THEIR SALVAGE IMPOUND FACILITY. A "HOLD" HAS BEEN PLACED ON THE DISPOSTION OF THE VEHICLE BY THE INSURANCE COMPANY PENDING AN INVESTIGATION BY GENERAL MOTORS CORPORATION, CHEVROLET DIVISION PRODUCT SAFETY PERSONNEL. THE GM ASSIGNED INCIDENT # IS 805801 AND WAS ASSIGNED ON APPROXIMATELY 02-19 OR 02-20-2015. TO DATE, ASIDE FROM THE INTIAL NOTIFICTION BY GM OF RECEIPT OF THE INCIDENT/COMPLAINT, THE PERSON ASSIGNED TO THE INCIDENT HAS FAILED TO RETURN TELEPHONE INQUIRIES FOR GENERAL INFORTMATION, STATUS OF THE REVIEW AND /OR INVESTIGATION.
Source: PORTABLE SAFETY COMPLAINT FORM -
2009 CHEVROLET IMPALA- NISKAYUNA, NY
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE SERVICE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 CHEVROLET IMPALA- CINCINNATI, OH
I WAS APPROACHING A INTERSECTION WHEN THE ENGINE STOPPED RUNNING,I STOPPED THE CAR,PUT THE CAR IN PARK,THEN I TRIED TO START THE CAR IT WOULDN'T DO ANYTHING,TRIED TO TAKE IT OUT OF PARK AND IT WOULDN'T COME OUT PARK NOR WOULD IT START AND THE KEY WOULDN'T COME OUT OF THE IGNITION SWITCH. THIS IS A SAFETY PROBLEM I COULD HAVE BEEN KILLED !!!!!!!!!!!!!!!!!!!!!!!!!. *TR
Source: NHTSA WEB SITE