2013 CHEVROLET IMPALA Complaints

2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WAS INVOLVED IN AN ACCIDENT. THE AIRBAGS DID NOT DEPLOY. THE CONSUMER STATED THE KEYS BEING WEIGHTED COULD CAUSE THE IGNITION TO SWITCH OUT OF POSITION. *JS

THERE IS A "KNOWN" ISSUE WITH THIS VEHICLE, ESPECIALLY WHEN TURNING LEFT. THE CAR WILL DECELERATE AND TRAFFIC IS A SAFETY ISSUE. I FOUND THE CAUSE VIA GOOGLE AND NEEDS TO GET ADDRESSED. THE CAR WILL ALWAYS DISPLAY DRIVER FEEDBACK ON THE DASHBOARD. IT SIMULATES WHEN DRIVING THROUGH AN ICY PATCH. THE CAR WILL NOT EXCEL BUT RATHER DECELERATE. THIS HAPPENED TO ME JUST LAST WEEK TURNING INTO PAYTON MANNING CHILDREN'S HOSPITAL.

UPON USING THE KEY FOB TO LOCK OR UNLOCK DOORS, OR JUST OPENING AN UNLOCKED DOOR, A LOUD CLICKING SOUNDS STARTS FROM UNDER THE DASH AND CAN LAST FOR A COUPLE OF MINUTES AND SHIFT SIDE FROM DRIVE SIDE TO PASSENGER SIDE AND BACK. THE A/C NOR HEAT WORKS WHILE THE CLICKING SOUND IS MADE. WHEN YOU CHANGE SETTING FROM A/C TO HEAT, THE CLICKING SOUND STARTS AGAIN. INITIALLY, AFTER THE CLICKING SOUND STOPPED, THE A/C AND/OR HEAT WORKED FOR DRIVER AND PASSENGER SIDES. NOW, AT TIMES, NEITHER THE A/C NOR HEAT WORKS. IF EITHER WORKS, IT IS ONLY ONE SIDE AND IT SHIFTS AS TO WHICH SIDE WORKS. BOTH SIDES NO LONGER WORK AT ONCE. DRIVER AND PASSENGER HAVE SEPARATE A/C AND HEAT CONTROLS. THIS HAPPENS WHEN THE CAR IS OFF AND THERE IS NOT A KEY IN THE IGNITION. ALSO HAPPENS WHEN CAR IS ON, WHILE IN DRIVE AND IN PARK, STATIONARY, MOVING, TURNING, STOPPED, ETC. ALWAYS MAKES THE CLICKING SOUND WHEN UNLOCKING AND LOCKING DOORS. NOT FOB RELATED BECAUSE CLICKING SOUND HAPPENS WHEN MANUALLY UNLOCKING AND LOCKING DOORS. THIS HAPPENS WHEN THE KEY IS NOT IN THE IGNITION. (OTHER IMPALA OWNERS HAVE TOLD ME THEY ARE HAVING THE SAME ISSUE) THE CLICKING SOUNDSTARTED ABOUT 3 YEARS AGO AND WOULD HAPPEN OCCASIONALLY. NOW IT HAPPENS EVERY DAY, EACH TIME THE DOOR OPENS AND AFTER TURNING THE CAR OFF. IF WE ARE UNSURE IF DOORS ARE LOCKED AND USE THE KEY FOB TO LOCK, THE CLICKING STARTS AGAIN.

WHILE ON THE FREEWAY THE SERVICE STABILITY TRACTION LIGHT CAME ON AND I BEGIN TO LOOSE POWER I TRIED PUSHING THE OFF BUTTON AFTER A FEW MILES IT WENT BACK TO NORMAL AND THE NEXT DAY IT HAPPENED AGAIN SO I PULLED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF HOPING TO RESET IT BUT THE CAR WOULD NOT START BACK UP. I'VE HAD MY STARTER CHECKED, MY BATTERY, MY ALTERNATOR ALL THOSE CAME OUT FINE BUT THE CAR WON'T START AND THE MECHANICS ARE SAYING THEY HAVEN'T SEEN ANYTHING LIKE THIS BEFORE THAT THE TRACTION SYSTEM WILL KEEP THE CAR FROM STARTING. ALSO PRIOR TO THIS I WOULD HEAR A THROOTLING SOUND AS WELL TO ME IT SOUNDED LIKE A TIRE WAS LOOSE SO K EVEN HAD THAT CHECKED BUT I BELIEVE IT'S CONNECTED TO THIS TRACTION LIGHT THAT CAME OWN BEFORE THE CAR WAS TURNED OFF.

THE SERVICE STABILITRAK/ABS/BRAKE CONTROL LIGHTS TURN ON AND OFF INCESSANTLY REGARDLESS OF WHETHER I'M MOVING, TURNING, BREAKING, ETC. IT'S SEEMINGLY COMPLETELY RANDOM. EVERY IME THEY DO, THE CAR DINGS, MAKING THE RIDE UNBEARABLE ("DING, DING, DING...DING, DING, DING" AD NASEUM). THIS HAPPENED BEFORE AND I HAD THE VEHICLE SERVICED UNDER WARRANTY, A LITTLE OVER 1.5 YEARS AGO. IT'S NOW HAPPENING AGAIN. COUNTLESS REPORTS ON FORUMS INDICATE THAT IT'S A VERY COMMON ISSUE WITH THE WIRING HARNESS GOING TO THE HUB ASSEMBLY. GM SHOULD RECALL THIS. IT'S DISTRACTING, UNSAFE, AND SEEMINGLY UNFIXABLE IN THE LONG TERM. THIS WILL BE THE SECOND TIME I'VE FIXED THIS IN LESS THAN 50,000 MILES DRIVEN.

GET ABS, TRACTION CONTROL, STABLE STABILITY SENSORS ON. IN MOTION AND WHEN SITTING STILL. RESETS BUT COMES RIGHT BACK ON.

I HAVE HAD PROBLEMS WITH STEERING CONTROL IN THIS VEHICLE EVER SINCE I BOUGHT IT FROM SERPENTINI CHEVROLET IN STRONGSVILLE, OHIO. CHEVROLET SERVICE DEPARTMENT REPLACED THE LEFT FRONT HUB AND BEARING ASSEMBLY ON 6/9/16 AT 34,770 WHEN THE CAR WAS STILL UNDER WARRANTY. ON 8/3/18, WHEN THE VEHICLE WAS OUT OF WARRANTY AT 60039 MILES, THE SERVICE DEPARTMENT TOLD ME THAT THE STEERING GEAR WAS LEAKING AND IT WOULD BE AN $1829.50 REPAIR. THE SYMPTOMS I AM EXPERIENCING NOW ARE THE SAME AS WHEN THE CAR WAS UNDER WARRANTY AND NOT REPAIRED CORRECTLY. IT MAKES A SCRAPING OR GRINDING NOISE WHEN YOU TURN. IF I ADD POWER STEERING FLUID, THE PROBLEM GOES AWAY, WHICH LEADS ME TO BELIEVE THAT THIS WAS THE PROBLEM ALL ALONG. I CHECKED ONLINE AND IT SEEMS TO ME THAT A LOT OF PEOPLE ARE HAVING THIS SAME ISSUE WHICH USUALLY ONLY GETS IDENTIFIED AFTER THE CAR IS OUT OF WARRANTY. I BELIEVE GM SHOULD BE REQUIRED TO DO A RECALL BEFORE SOMEONE HAS A SERIOUS ACCIDENT.

TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT NODDED OFF AND CRASHED INTO A GUARDRAIL. THE VEHICLE ROLLED OVER TWICE AND LANDED UPRIGHT ON ITS WHEELS. ALL OF THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A COMPRESSION FRACTURE TO THE BACK AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS INITIALLY TOWED TO A TOW LOT AND THEN TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED HIGHT CHEVROLET BUICK GMC (29 MADISON AVE, SKOWHEGAN, ME 04976, (877) 617-0562) AND INFORMED THEM OF THE FAILURE, BUT THEY DID NOT ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT MENTIONED THAT THE INSURANCE COMPANY DECLARED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5465890807. THE APPROXIMATE FAILURE MILEAGE WAS 75,600. *TR*JB

SERVICE ABS/STABILITRACK IS DISPLAYING OFTEN. GRINDING NOISE, DECREASED POWER AND CAR WILL NEARLY STOP ON YOU FROM TIME TO TIME, PARTICULARLY WHEN TURNING. TAKEN TO DEALERSHIP, MORE THAN ONCE, THEY GET NO CODES ON DIAGNOSTIC. I BELIEVE THIS IS A WIRING ISSUE. HOWEVER, THIS DEFECT IS FOUND IN MANY YEARS OF THE SAME MAKE OF VEHICLE. AT TIMES WHEN TURNING, THE STOPPING OF THE VEHICLE COULD HARM OR KILL ME OR MY FAMILY. THERE IS BOUND TO BE LAWSUITS IF THIS IS NOT RECALLED. A SEARCH ONLINE PRODUCES HUNDREDS WITH THE SAME ISSUE.

DOES NOT SHIFT INTO GEAR SMOOTHLY. I CAN FEEL A JERK WHEN TRANSMISSION CHANGES GEARS. THERE IS A DELAYED RESPONSE WHEN WHEN EXCELERATING FROM A STANDSTILL. THIS VEHICLE HAD 36000 MILES WHEN WE NOTICED THE PROBLEM 4 MONTHS AGO. PROBLEM CODE P0989 SHOWN WHEN RECENTLY CHECKED BY MECHANIC. ANOTHER PROBLEM IVOLVES AN INTERMITTENT METALLIC GRINDING NOISE WHEN MAKING A LEFT TURN AT LOW SPEEDS.