2016 CHEVROLET IMPALA Complaints
View complaints related to 2016 CHEVROLET IMPALA. The complaints found here are submitted by actual consumers with first hand experience. There are more than 110 complaints submitted for the 2016 CHEVROLET IMPALA. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 CHEVROLET IMPALA- CAMILLUS, NY
THE LEFT SIDE (RADIATOR SIDE) CATALYTIC CONVERTER DEVELOPS HAIRLINE CRACKS AND EVENTUALLY BREAKS FROM THE FLANGE ATTACHED TO THE ENGINE. IF IT BREAKS, IT FALLS FORWARD AND GETS CAUGHT IN THE FAN, POSSIBLY CAUSING FURTHER DAMAGE. APPEARS THAT CRACKS DEVELOP DUE TO LACK OF STRENGTH FROM THIN METAL AND POSSIBLE STRESS OF WEIGHT AT GIVEN POINT, WHICH IF UNNOTICED, THE CONVERTER WILL BREAK.
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- DELRAY BEACH, FL
1. THE DISPLAY SCREEN WENT BLACK WHILE DRIVING USING NAVIGATION. THE FAULT WAS A DEFECTIVE HMI MODULE, GM PART # 84296482 AT A COST OF $1100 (SEE ATTACHED DOCUMENT). THE SUDDEN LOSS OF THE SCREEN WAS DISCONCERTING AND COULD HAVE CAUSED AN ACCIDENT. THIS SHOULD LEAD TO A RECALL AND REIMBURSEMENT OF THE REPAIR COST. 2. WHEN THE ADAPTIVE CRUISE CONTROL (ACC) CAUSES THE BRAKES TO BE APPLIED IT DOES SO VERY SUDDENLY AND IN THE ABS "CHATTERING" MODE EVEN WHEN THERE IS NO COLLISION DANGER. THIS PRODUCES A JOLT TO THE DRIVERS AND OCCUPANTS WHICH IS AN UNEXPECTED AND UNSAFE RESPONSE.
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- SOUTHFIELD, MI
I WAS DRIVING ON THE FREEWAY AND THE REDUCE ENGINE POWER CAME ON, MY VEHICLE IMMEDIATELY START SLOWING DOWN AND I COULDN'T GO OVER 19 MPH !! VERY SCARY AND UNSAFE AND GM HAS FAILED TO TAKE CARE THE PROBLEM!!
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- NEW BERN, NC
SIDE DETECTION FAILURE. MANY OTHER MODELS 2014-2017 ARE COVERED UNDER GM N172097060 - SPECIAL COVERAGE SIDE BLIND ZONE ALERT MODULE WATER INTRUSION. OUR 2016 IS NOT, BUT DOES HAVE THIS PROBLEM.
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- OLIVIA, MN
I BOUGHT THE CAR BRAND NEW, AND NOW IT HAS JUST OVER 24,400 MILES ON IT AND I HAVE ALREADY HAD TO REPLACE THE FUEL PUMP AND FUEL RAILS ON THE CAR 4 TIMES. LAST TIME WAS JUST DRIVING STRAIGHT DOWN THE HIGHWAY AND UP AND DIED COMPLETELY, CAR WOULD THEN TURN OVER BUT NOT FIRE, SO WAS STRANDED ALONG SIDE THE HIGHWAY WAITING FOR A TOW TRUCK TO COME OUT. I HAD IT REPLACED THE FIRST TIME AT 9991 MILES ON 12-14-17, THEN AGAIN AT 20798 MILES ON 11-20-19, THEN 21074 ON 2-15-20, THEN AT 24111 ON 9-9-20. YES I KNOW IT IS UNDER WARRANTEE AT THIS TIME, BUT GETTING REALLY ANNOYING NOT BEING ABLE TO TRUST THAT NEW OF A VEHICLE TO GO ANY DISTANCE AND NOT KNOWING IF WILL LEAVE SIT STRANDED ALONG SIDE THE ROAD WAITING FOR A TOW AGAIN OR NOT. I HAVE EMAILED THE DEALERSHIP AND THE ARE EMAILING ME A COPY OF ALL THE PAPERWORK, JUST HAVEN'T RECEIVED IT FROM THEM YET TO ATTACH IT, BUT THE HAVE IT ALL AT SCHWIETERS CHEVROLET OF WILLMAR.
Source: NHTSA WEB SITE -
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2016 CHEVROLET IMPALA- LUMBERTON, NC
WHEN YOU START IT THE SPEED AND RPM' S START JUMPING THE COOLANT GADGET WAVES AT YOU THEN WHEN YOU PUT IT IN REVERSE OR DRIVE IT BUMPS WHEN YOU DRIVING YOU DON'T KNOW HOW FAST YOU GOING BECAUSE OF THE GADGET BOUNCING UP AND DOWN TO TOP IT OFF ITS JUMPING THE WHOLE TIME YOU DRIVING IT.
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- BAKERSFIELD, CA
MY VEHICLE TURNED OFF SEVERAL DIFFERENT OCCASIONS ONCE AS I WAS DRIVING FREEWAY SPEED APPROXIMATELY 60-65MPH ENGINE COMPLETELY SHUT OFF I ATTEMPTED TO PUT IN NATURAL AND RE START THE IGNITION AS THE VEHICLE WAS STILL MOVING WITH NO POWER VEHICLE DID NOT START I MERGED TO THE SIDE OF THE HIGHWAY BREAKED TO STOP AND PLACED THE GEAR SHIFT ON PARK AND TRIED TURNING THE IGNITION ON AND STILL DID NOT TURN ON A FEW ATTEMPTS LATER CAR STARTED. ANOTHER INCIDENT I WAS DRIVING CAME TO A RED LIGHT AS I WAS WAITING FOR MY GREEN LIGHT MY CAR SHUT OFF WHILE I HAD MY FOOT ON THE BREAK I PUT THE SHIFT GEAR I TO PARK TURNED THE IGNITION ON AND CAR STARTED
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- STATESBORO, GA
WHILE DRIVING VEHICLE AT A LOW SPEED SOON AFTER STARTING, A SERVICE WARNING " SERVICE POWERSTEERING DRIVE WITH CARE" APPEARED ON THR DIC. VEHICLE BECAME EXTREMELY HARD TO STEER BUT I WAS ABLE TO MANEUVER IT TO A SAFE LOCATION PUTTING A LOT OF PHYSICAL PRESSURE ON THR STEERING WHEEL. SWITCHED CAR ON AND OFF SEVERAL TIMES AND WARNING STILL APPEARED. AFTER REMOVING KEY FROM IGNITION AND SPENDING APPROXIMATELY 20 MINUTES ATTEMPTING TO TROUBLESHOOT, RESTARTED VEHICLE AND WARNING REMOVED AND WAS ABLE TO STEER AGAIN. WOULD'VE BEEN A VERY NASTY SITUATION FOR A NOVICE DRIVER OR ON A BUSIER AND CURVIER ROADWAY.
Source: NHTSA WEB SITE -
2016 CHEVROLET IMPALA- CHICAGO, IL
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT DURING INCLEMENT WEATHER, WATER ENTERED THE VEHICLE FROM THE REAR TAILLIGHTS. THE CONTACT STATED THAT THE TRUNK AND THE INSIDE CABIN OF THE VEHICLE EXPERIENCED WATER INTRUSION IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS MOLD AND AN ABNORMAL ODOR INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS TO BE DIAGNOSED. IT WAS CONFIRMED THAT THE FAILURE WAS WITH THE DRIVER'S AND PASSENGER'S SIDE TAILLIGHTS. THE CONTACT STATED THAT THE COMPUTER IN THE TRUNK OF THE VEHICLE WAS COMPLETELY UNDER WATER. ADDITIONALLY, THE SPARE TIRE AND JACK WERE RUSTED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET (5333 W IRVING PARK RD, CHICAGO, IL 60641, 773-465-2000) AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 CHEVROLET IMPALA- KANSAS CITY, MO
TL* THE CONTACT OWNS A 2016 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT STATED THAT CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO SANDY AND BUBBA'S MILTON CHEVROLET (5925 US-90, MILTON, FL 32583) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR DIAGNOSE THE VEHICLE. SEVERAL MONTHS LATER, THE VEHICLE WAS TAKEN TO HEARTLAND CHEVROLET (501 RTE 291, LIBERTY, MO 64068) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT HAD REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HER BACK HOWEVER, THE CONTACT WAS YET TO RECEIVE A CALLBACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE