2010 CHEVROLET IMPALA Complaints

I OWN A 2010 IMPALA WITH WHAT SEEMS TO BE A WIRING PROBLEM WHICH CAUSES A HUGE SAFETY CONCERN. WHEN I GOOGLE THE PROBLEM TO TRY AND FIND OUT WHAT IS WRONG IT SEEMS OTHER PEOPLE HAVE HAD THIS SAME ISSUE WITH THE IMPALA. THE PROBLEM CAUSES THE CAR TO COMPLETELY SHUT DOWN WHILE YOU ARE DRIVING DOWN THE HIGHWAY. IF YOU ARE UNABLE TO MAKE IT TO THE SIDE OF THE ROAD BEFORE IT SHUTS OFF, IT JUST DIES RIGHT THERE IN THE MIDDLE OF THE ROAD WITH ONCOMING TRAFFIC. FIRST THE TRACTION LIGHT WILL COME ON A COUPLE OF TIMES AND THEN YOUR CAR WILL SAY SOMETHING LIKE SHUTTING DOWN, THEN IT WILL JUST TURN OFF. THIS IS VERY SCARY. IF OTHER PEOPLE HAVE THIS PROBLEM, ISN'T IT A MATTER THAT CHEVY SHOULD HAVE TO RECALL? I CAN'T IMAGINE THIS IS SOMETHING THAT HAPPENS TO MOST CARS, ESPECIALLY WHEN IT IS ONLY 3 YEARS OLD. THEY SEEM TO HAVE A FEATURE THAT SHUTS DOWN THE POWER IF THE CAR THINGS IT IS LOSING CONTROL OF THE TIRES, BUT THE PROBLEM IS, THE TIRES ARE FINE BUT THE SENSOR IS MESSED UP. I HAVE READ MANY POSTS COMPLAINING OF THIS SAME ISSUE. IT CAN'T BE SAFE TO HAVE CARS JUST SHUT DOWN RIGHT IN THE MIDDLE OF THE HIGHWAY. I WAS ALMOST HIT! MY DAUGHTER WAS IN THE CAR. I WAS BARLEY IN THE SHOULDER AS IT SHUT DOWN RIGHT AS I WAS PULLING ONTO IT. *TR

I WAS DRIVING AT APPROXIMATELY 30MPH WHEN I APPROACHED A CURVED AND TOOK MY FOOT OF THE GAS PEDAL AND THE CAR SPED UP TO 40 WHEN I HIT THE BRAKE .I AM THE BRAKE WORKED.NOW IT HAPPENS MORE OFTEN .I BELIEVE THIS SHOULD BE INVESTIGATED BEFORE SOMEONE GET HURT. *TR

WHILE TRAVELING AWAY FROM HOME I PARKED MY CAR AND THE KEY IS STUCK IN THE IGNITION. THIS IS A SAFETY HAZARD DUE TO I HAD TO LEAVE THE KEYS IN THE CAR. THE NEXT MORNING THE CAR WOULD NOT START DUE TO THE BATTERY BEING DRAINED BECAUSE THE KEY WAS NOT IN THE OFF POSITION. THEREFORE I HAD TO BE TROUBLED WITH FINDING JUMPER CABLES WHILE AWAY FROM HOME OR BE TOWED TO THE NEAREST CHEVROLET DEALER (WHOM I MIGHT ADD DID NOT HAVE A TECHNICIAN THAT COULD FIX IT ON A SATURDAY MORNING). I CALLED ANOTHER CHEVROLET DEALER IN ANOTHER COUNTY CLOSE BY AND THEIR SERVICE DEPARTMENT IS CLOSED ON SATURDAY. SO THEREFORE I HAVE HAD TO EITHER LEAVE MY VEHICLE RUNNING, LOOSEN THE BATTERY CABLES OR BE CLOSE BY TO ANOTHER VEHICLE THAT CAN GIVE ME A JUMP. (MORE INCONVENIENCE AND SAFETY HAZARDS FOR A FEMALE) I NOTICE WHILE RESEARCHING THE PROBLEM ONLINE THAT THIS PROBLEM HAS OCCURRED ON THE IMPALA SINCE THE YEAR 2000. IT IS NOW 2013 AND THE PROBLEM HAS NOT BEEN RECALLED OR IMPROVED OVER THE YEARS. I FEEL THIS NOT ONLY IS AN INCONVENIENCE TO ME (YOUR CUSTOMER) BUT ALSO IS A SAFETY FEATURE THAT HAS FAILED TO EXCEED MY EXPECTATIONS OF DRIVING A CHEVROLET VEHICLE. I EXPECT AND HOPE THAT MY INCONVENIENCE CAN HAVE AN IMPACT ON CHEVROLET TO NOT ONLY TAKE CARE OF MY PROBLEM BUT CORRECT THE SITUATION AND RECALL THE PROBLEM SO OTHER INDIVIDUALS WILL NOT EXPERIENCE THIS TURMOIL. RESEARCH ALSO REFLECTED THAT THE COST TO ME, THE OWNER WOULD BE ABOUT $600 OR MORE TO FIX THE PROBLEM. RIGHT NOW I AM STILL WITH THE KEY STUCK IN THE IGNITION. (MORE INCONVENIENCE OF BEING A CHEVY CUSTOMER) I SUPPOSE I WILL EXPECT A CHECK IN THE MAIL TO COVER THE EXPENSES THIS HAS CAUSED TO ME (YOUR CUSTOMER). ALSO A FORD DEALER HAS STATED THEY CAN FIX THE PROBLEM. I SEE SOMETHING WRONG WITH THAT PICTURE. BUMPER TO BUMPER WARRANTY HAS EXPIRED..... THANK YOU FOR YOUR ATTENTION TO THIS INCONVENIENCE. *TR

DRIVING HOME FRIDAY NIGHT 12/26/12 ON CRUISE SET AT 65, BANG, CAR DROPPED POWER DRASTICALLY, KICKED OFF CRUISE, AND THE THREE ROTATING MESSAGES APPEARED ON DASH, 1)SERVICE STABILITRAK, 2)SERVICE TRACTION CONTROL, & 3)ENGINE POWER REDUCED. BOTH ORANGE PLACARDS LIT UP ON DASH, SERVICE ENGINE AND TRACTION. PULLED OUT OF TRAFFIC AND RE STARTED THE CAR. WAS ABLE TO DRIVE AT NORMAL SPEEDS BUT CODES STILL ROTATING AND PLACARDS STILL LIT. COULDN'T GET IT INTO THE SHOP UNTIL MONDAY 12/31/12. WHEN I STARTED IT UP TO TAKE IT IN, CODES WERE ALL CLEARED AND CAR RAN JUST FINE. DEALERSHIP TOLD ME IT WAS THE PEDAL SENSOR AND WOULD COST ME $275 TO REPAIR. HOW CAN WE GET GM TO DO A RECALL ON THIS ON GOING ISSUE? THIS IS A 2010 CHEVY IMPALA LT WITH 45000 ON IT. THIS REPAIR SHOULD BE COVERED UNDER WARRANTY AND I WAS TOLD IT IS NOT. THERE HAVE BEEN NUMEROUS INDIVIDUALS WITH THIS SAME SENSOR FAILING AT ABOUT 45000 MILES. A SUDDEN DROP IN POWER TO A SPEED OF 25 WHILE DRIVING AT HIGHWAY SPEEDS IS VERY DANGEROUS. IT IS AMAZING WITH AS MANY FAILURES AS HAVE BEEN REPORTED TO GM ON JUST THE EDMUNDS CAR FORM SITE ALONE THAT THERE HAVE NOT BEEN ANY SERIOUS CRASHES. PLEASE TAKE A GOOD LOOK AT THIS ISSUE AND SEE IF YOU CAN'T GET GM TO RECALL THESE SENSORS AND GET THEM REPLACED WITH BETTER ONES. *TR

I WAS DRIVING TO WORK, NEARLY AT THE END OF A 50 MILE TRIP, THE CAR WAS FUNCTIONING NORMALLY WITH NO ABNORMAL NOISES OR INDICATIONS OF PROBLEMS. I DROVE THE CAR INTO THE PARKING LOT AND WAS MAKING A SLIGHT RIGHT TURN, TRAVELING AT ABOUT 15 MPH, WHEN SUDDENLY THE CAR SCREECHED TO AN IMMEDIATE HALT AND STALLED THE ENGINE. THE SUDDEN STOP WAS VIOLENT AND THREW ME AGAINST MY SEATBELT. I MOVED THE GEAR SELECTOR LEVER FROM DRIVE TO PARK AND RESTARTED THE ENGINE WITHOUT ANY TROUBLE. THE ENGINE RAN SMOOTH AND WITHOUT ANY UNUSUAL NOISE. I PUT THE CAR INTO DRIVE, BUT IT WOULD NOT MOVE AND IT MADE LOUD GRINDING AND CLUNKING SOUNDS. I PUT THE CAR IN REVERSE, BUT STILL IT WOULD NOT MOVE AND AGAIN MADE LOUD NOISES. I PUT THE CAR IN NEUTRAL AND A FRIEND CAME OVER TO HELP ME PUSH THE CAR TO A MORE SAFE AREA, BUT STILL THE CAR WOULD NOT MOVE. APPARENTLY THE DRIVETRAIN WAS LOCKED UP AND WOULD NOT MOVE, NO MATTER WHAT GEAR POSITION THE TRANSMISSION WAS IN. THE CAR WAS LATER DRAGGED ON TO A FLATBED TRUCK AND TAKEN TO MY LOCAL AUTO SERVICE CENTER, WHERE THEY DETERMINED THE TRANSMISSION WAS BAD. THE VEHICLE WAS THEN TOWED TO MY LOCAL CHEVROLET DEALER TO BE FIXED UNDER THE GM 100,000MI/5 YEAR POWERTRAIN WARRANTY. I AM VERY SHAKEN UP BY THIS INCIDENT AND FEAR WHAT WOULD HAVE HAPPEN IF THE VEHICLES FRONT WHEELS WOULD HAVE VIOLENTLY LOCKED UP LIKE THIS AT HIGHWAY SPEEDS. I FEAR THE RESULT WOULD HAVE BEEN A TOTAL LOSS OF CONTROL OF THE VEHICLE AND POSSIBLY SEVERE INJURY OR EVEN DEATH TO MYSELF AND OTHERS. I HOPE GM AND THE NHTSA INVESTIGATE THIS INCIDENT AND FIND THE CAUSE OF THE TRANSMISSION FAILURE WITH THE GOAL OF PREVENTING THIS FROM HAPPENING AGAIN BEFORE SOMEONE GETS HURT OR KILLED. *TR

THE 2010 IMPALA WAS AT HWY SPEEDS AT APPROX 65MPH. THE TRACTION CONTROL LIGHT CAME ON AND THE CHECK ENGINE LIGHT AND THE MESSAGE DISPLAY WAS FLASHING TRACTION CONTROL FAILURE. THE LIGHTS STAYED ON. IT ALSO SAID ENGINE AT REDUCED SPEEDS . THE TRACTION CONTROL FAILED AT HWY SPEEDS WHICH LEFT ME COASTING TO REDUCED SPEEDS AND THEN THE CAR SHUT OFF AT 20 MPH WITH NO POWER STEERING OR BRAKING. I WAS ABLE TO COAST OFF THE HIGHWAY INTO A PARKING LOT OFF THE SERVICE ROAD. *TR

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKED THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER TO DRIVE BUT WAS UNABLE TO BECAUSE IT WAS STUCK IN PARK. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED A WIRE IN THE GEAR SHIFTER CONSOLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

I HAD A BLOW OUT ON A FRONT PASSENGER TIRE. WENT TO RAISE CAR ON FLAT LEVEL SURFACE. I USED THE CAR JACK FOR THE FIRST TIME SINCE BUYING THE CAR TWO YEARS AGO. THE JACK FAILED TO STAY UNDER THE FRAME RAIL RIDGE. ITS WAS HALF WAY UP AND THE CAR BENT THE FRAME OF THE JACK AND THE THREADED ROD. LUCKILY NO ONE WAS NEAR THE CAR IT JUST ROLL FORWARD AND CRUSHED THE JACK. I WAS UNABLE TO STRAIGHTEN AND FIX THE JACK. BAD METAL OR FRAME WAS NOT QA CORRECTLY. I HAD A POLICE OFFICER USE THE SAME JACK ON HIS SQUAD CAR DIFFERENT YEAR IMPALA AND IT WORKED FINE. I NEED TO FIND A WAY TO REPORT THE JACK FAILURE AND GET A REPLACEMENT JACK FROM THE CHEVORLET COMPANY. DO NOT WANT TO GO TO A DEALER OR SERVICE CENTER. THE ACT OF THIS FAILING IS A SAFETY CONCERN TO MANY IMPALA OWNERS AND I WOULD LIKE THE JACK MAIL TO ME OR REPLACED AS SOON AS POSSIBLE. *TR

I HAD PURCHASED A 2010 CHEVROLET IMPALA IN JULY, 2010. THE FIRST ATTEMPT AT REPAIR OF THE FRONT END VIBRATION WAS ON 10/22/2010. THE DEALERSHIP DID NOT RECOGNIZE THE VIBRATION. THE VEHICLE TIRES WERE ROTATED ON 01/26/11 IN AN ATTEMPT TO STOP THE VIBRATION IN THE FRONT END. THE VEHICLE WAS TAKEN IN ON 03/18/11 FOR FRONT END NOISE (THUMP) WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/07/11 FOR THE THUMPING NOISE IN THE FRONT END WHILE TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 07/28/11 FOR A FRONT END THUMPING NOISE WHEN TURNING THE WHEELS. THE VEHICLE WAS TAKEN IN ON 08/16/11 FOR A FRONT END THUMPING NOISE AND THE DEALERSHIP NOTICES THE TIRES WERE WEARING SLIGHTLY CUPPED ON THE INSIDE EDGE. THE VEHICLE WAS TAKEN IN ON 09/08/11 FOR A WHINING NOISE FROM THE ENGINE BAY AND POWER STEERING FLUID WAS FLUSHED. THE VEHICLE WAS TAKEN IN ON 04/09/12 FOR FRONT END THUMPING NOISE, WHEEL BEARING, TRANSMISSION SURGE, AND WHINE NOISE FROM RADIO. THE VEHICLE WAS TAKEN IN ON 06/27/12 FOR ROUGH IDLE, TIRE REPLACEMENT, TRANSMISSION. THE VEHICLE WAS TAKEN IN ON 07/27/12 FOR ROUGH IDLE, TRANSMISSION SURGE, THUMP NOISE IN FRONT END AND WHINE NOISE IN RADIO. THE VEHICLE WAS TAKEN IN ON 10/05/12 FOR TRANSMISSION SURGE, ROUGH IDLE, THUMP NOISE IN FRONT END, AND WHINE NOISE IN RADIO. THE OUTCOME AT THIS POINT IS THE DEALERSHIP TRIED TO REPROGRAM THE VEHICLE, GM APPROVED REPLACEMENT OF ALL FOUR TIRES, A REPLACEMENT OF THE POWER STEERING PUMP, WHEEL BEARING ON DRIVER FRONT SIDE. THE DEALERSHIPS HAVE DONE TWO THROTTLE BODY CLEANINGS. THE DEALERSHIP HAS STATED THEY WILL REPLACE THE ROTORS BUT GM WOULD NOT APPROVE REPLACEMENT ONLY TURNING ON THE ROTORS. THIS CASE HAS BEEN OPENED WITH THE BETTER BUSINESS BUREAU WHOM ADVISED ME TO CONTACT NHTSA. GM REFUSES TO REPLACE PARTS BECAUSE THEIR COMPUTER SYSTEM CANNOT TELL THEM WHAT IS WRONG WITH THE VEHICLE. GM HAS RECALLED THE POLICE VEHICLES FOR FRONT END SUSPENSION AND HAS A LAWSUIT PENDING IN MICHIGAN FOR PERSONAL VEHICLE. *TR

I HAVE A LOW MILEAGE VEHICLE. I HAVE REMAINED CURRENT ON ALL OF MY ROUTINE MAINTENANCE. THE CAR RECENTLY HAD THE WARNINGS: SERVICE TRACTION CONTROL AND ENGINE POWER IS REDUCED. I HAVE LOOKED ON MULTIPLE OUTLETS AND SAW THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. THE SOLUTION THAT THE DEALER GIVES IS VARIED AND COINCIDENTALLY NOT COVERED UNDER WARRANTY. *TR